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The FAA gives Boeing 90 days to fix quality control issues. Critics say they run deep
Workers and an unpainted Boeing 737 Max aircraft are pictured as the company’s factory teams held a “Quality Stand Down” for the 737 program at Boeing’s factory in Renton, Wash. on January 25, 2024.
Jason Redmond/AFP via Getty Images
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Jason Redmond/AFP via Getty Images
Workers and an unpainted Boeing 737 Max aircraft are pictured as the company’s factory teams held a “Quality Stand Down” for the 737 program at Boeing’s factory in Renton, Wash. on January 25, 2024.
Jason Redmond/AFP via Getty Images
WASHINGTON — When Captain Dennis Tajer gets ready to fly a Boeing 737 Max jet, he brings along something he doesn’t need on any other plane: Post-it notes and a marker.
That’s how Tajer reminds himself to turn off the engine anti-icing system. If he forgets, and leaves the anti-icing system running for more than five minutes during dry conditions, the consequences could be catastrophic.
“The engine could fail and come apart,” says Tajer, a veteran pilot for American Airlines, and a spokesman for the union that represents its pilots. “That’s pretty ominous.”
To be clear, Tajer insists he can fly the plane safely despite the design flaw in the anti-icing system. He does it all the time.
But he’s lost patience with Boeing.
“Right now, we don’t trust them,” Tajer says. “And it’s led us to ask, what else you got? Because every time something pops up, we learn that it has tangled roots deep down into the dysfunction of Boeing.”
American Airlines pilot Dennis Tajer uses a sticky note to remind himself to turn off the engine anti-ice system on Boeing 737 Max jets.
Courtesy of Dennis Tajer
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Courtesy of Dennis Tajer
American Airlines pilot Dennis Tajer uses a sticky note to remind himself to turn off the engine anti-ice system on Boeing 737 Max jets.
Courtesy of Dennis Tajer
Federal regulators may be running out of patience as well. The Federal Aviation Administration announced Wednesday that Boeing has 90 days to come up with a plan to fix its quality control issues.
“Boeing must commit to real and profound improvements,” FAA administrator Mike Whitaker said in a statement. “Making foundational change will require a sustained effort from Boeing’s leadership, and we are going to hold them accountable every step of the way.”
The announcement comes a day after Whitaker met with Boeing CEO Dave Calhoun and other top company officials.
“We have a clear picture of what needs to be done,” Calhoun said in a statement, and promised to meet the FAA’s deadline. “Transparency prevailed in all of these discussions. Boeing will develop the comprehensive action plan with measurable criteria that demonstrates the profound change that Administrator Whitaker and the FAA demand.”
More than just ‘a story about missing bolts’
Since Alaska Airlines flight 1282, a lot of attention has been focused on the door plug that blew off the jet in midair. Investigators at the National Transportation Safety Board say four key bolts that were supposed to hold the door plug in place were missing when the plane left Boeing’s factory.
But the company’s critics say the problems with the 737 Max go much deeper than that.
“It’s not a story about missing bolts,” says Ed Pierson, a former senior manager at the Boeing factory in Renton, Wash. where it builds the 737 Max jets. Pierson tried to get the company’s management to halt production back in 2018 — before two crashes of the 737 Max 8 that killed 346 people — because of what Pierson saw as problems in every stage of the plane’s development.
“From the beginning to the end, it’s been rushed,” Pierson said, including the plane’s design, certification and production. “When you’re putting people under that kind of pressure, they make mistakes.”
Pierson is not at Boeing anymore. He now directs a watchdog group called the Foundation for Aviation Safety. But Pierson says he’s still hearing about some of the same problems at Boeing’s factories. And he still won’t fly on a 737 Max jet.
“We’re saying these planes need to be grounded because we’re seeing all kinds of aircraft system malfunctions,” he said. “New airplanes should not be having problems like this.”
Boeing pledges to slow down
Pierson is also concerned about the design flaw in the Max’s engine anti-icing system that pushed pilot Dennis Tajer to use Post-it notes.
According to the FAA, Boeing discovered that problem after the Max 8 and 9 were already flying. Last year, Boeing asked regulators for a two-year safety exemption in an effort to speed up certification of two new models — the Max 7 and Max 10 — even though they have the same design flaw.
But Boeing eventually withdrew that request after the Alaska Airlines incident, and CEO Dave Calhoun said it would focus on developing an engineering fix instead.
“We will go slow to go fast,” Calhoun said on Boeing’s earnings call in January. “And we will encourage and reward employees for speaking up to slow things down if that’s what’s needed.”
Federal regulators take a harder line
The FAA has already forced Boeing to slow down, capping production of the 737 Max at 38 jets per month. Now regulators have given Boeing a deadline to come up with a plan to improve quality control.
That plan must incorporate the findings of the FAA’s ongoing audit of Boeing’s assembly lines and suppliers, the agency said, as well as the recent findings of a panel of outside experts.
The panel’s report, published Monday, found “a disconnect” with respect to safety between Boeing’s management and the rest of the organization, and said that employees may be reluctant to raise concerns because they fear retaliation.
Some of Boeing’s critics are glad to see the FAA take a harder line with the plane-maker.
“They can’t even put bolts in,” said Michael Stumo, the father of Samya Stumo, who died in a Max crash in 2019. Stumo has heard promises about quality and safety from Boeing’s leaders before, and he doesn’t trust them.
“It sounds like they’re changing just enough to remain the same,” Stumo said.
Nearly five years after his daughter was killed, Stumo says he is willing to fly. But not on a Boeing Max jet.
“I would advise people to avoid it,” he said. “Go ahead and fly, but avoid the Max.”
News
Video: What Our Photographer Saw in Minneapolis
new video loaded: What Our Photographer Saw in Minneapolis
By David Guttenfelder, Coleman Lowndes and Nikolay Nikolov
January 12, 2026
News
More federal agents head to Minnesota. And, U.S. Figure Skating announces Olympic team
Good morning. You’re reading the Up First newsletter. Subscribe here to get it delivered to your inbox, and listen to the Up First podcast for all the news you need to start your day.
Today’s top stories
Homeland Security Secretary Kristi Noem is deploying more federal agents to Minnesota. The move comes as nationwide protests continued yesterday after an Immigration and Customs Enforcement agent fatally shot Renee Good in Minneapolis last week. Some elected officials, including U.S. Rep. Ilhan Omar, are pushing back against DHS actions to bring in more agents and demanding a full investigation into Good’s killing. U.S. representatives have typically been allowed to visit ICE detention facilities unannounced, but Homeland Security now requires elected officials to provide a seven-day notice to enter.
A person in an inflatable frog suit holds a sign during a protest in Los Angeles on Jan.10 against US Immigration and Customs Enforcement (ICE) after the fatal shooting of Renee Nicole Good in Minneapolis.
Etienne Laurent/AFP via Getty Images
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Etienne Laurent/AFP via Getty Images
- 🎧 Tensions are high in Minneapolis, NPR’s Jason DeRose tells Up First. The community can hear sirens and helicopters throughout the day and night, leaving people on edge. Though there is a lot of fear in the area, people are caring for their neighbors. Several hundred people gathered at a church near where the shooting took place last week and marched a mile loop to offer comfort. Along the route, they sang and held moments of silence at areas where ICE agents recently detained residents. DeRose says he will pay attention to what the additional agents are actually doing on the ground and how community members who oppose ICE’s presence will respond in the coming days.
President Trump says he is not ruling out strikes on Iran despite saying Tehran asked to negotiate with the U.S. Iran has seen significant protests for several weeks in the biggest challenge to the theocratic regime in years. In response, the Iranian government has cracked down hard. Around 500 protesters have been killed, according to the U.S.-based Human Rights Activists News Agency.
- 🎧 The regime’s knowledge of the U.S.’ capability to damage missile facilities and hit political targets may have led to the Iranians’ request for talks with the Trump administration, Nader Habibi, who focuses on Middle East economics, tells NPR’s Jackie Northam. Iran said it would consider U.S. military bases and ships as targets for preemptive strikes if the U.S. looked like it would strike. Currently, Iran’s regime is vulnerable because its 12-day war with Israel last summer resulted in the deaths of many of the government’s senior leadership and weakened its military capabilities
The Trump administration is escalating its pressure campaign on the Federal Reserve to lower interest rates. Fed Chairman Jerome Powell confirmed that the Justice Department subpoenaed the central bank last week, seeking information about testimony that Powell gave to the Senate Banking Committee in June 2025.
- 🎧 At that time, lawmakers grilled Powell over the Fed headquarters’ makeover costs, which ballooned from $1.9 billion to $2.5 billion. However, in an unusually combative video yesterday, Powell argued that the DOJ investigation is more than just about project spending. The president has said he wants lower interest rates and has threatened to fire Powell in the past, NPR’s Scott Horsley says. However, the Fed was designed to be insulated from political pressure so that policymakers can do what they think is best for the economy long term.
U.S. figure skating is poised to send what some in the sport are calling its most dominant team in years to the Winter Olympics. Sixteen skaters will represent Team USA across all four disciplines: men’s, women’s, pairs, and ice dance. Meet the world champions, seasoned veterans, and rising stars who secured their spots on the roster.
- 📷 NPR’s Brian Munoz attended the U.S. Figure Skating Championships. He left with a newfound love for the sport. See his photos of the athletes fiercely competing for a spot on the team.
Living better
Living Better is a special series about what it takes to stay healthy in America.
Conversations about women’s health, including topics like breast cancer and menopause, have become more mainstream. But the cultural shift comes with a catch: Information can be oversimplified and sometimes outright wrong. As people focus on their New Year’s health goals, doctors debunk some myths people should be aware of.
- 🩺 Annual mammograms are critical, but you need more to prevent breast cancer. Understand your lifetime risk to see if you need tailored screening.
- 🩺 Strength training doesn’t trump cardio, especially in midlife. Aerobic exercise is still critical.
- 🩺 Women cannot maximize workouts based on their menstrual cycle. No good data shows significant changes in strength, endurance, or recovery across the menstrual cycle phases.
Picture show
Ariana Grande arrives at the 83rd Golden Globes on Sunday, Jan. 11, 2026, at the Beverly Hilton in Beverly Hills, Calif. (Photo by Jordan Strauss/Invision/AP)
Jordan Strauss/Jordan Strauss/Invision/AP/AP
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Jordan Strauss/Jordan Strauss/Invision/AP/AP
Ariana Grande, Noah Wyle, Teyana Taylor and George Clooney were just some of the big names in TV and film who walked the red carpet last night before the 83rd annual Golden Globes in Beverly Hills, Calif. Among the stars were Morning Edition‘s own Michel Martin, Steve Inskeep, Leila Fadel and A Martínez. Take a look at all the dazzling looks.
➡️ Didn’t watch the award show? Don’t fret, these are all the winners of the Golden Globes.
3 things to know before you go
A photograph of President Trump and a short plaque next to it are on display at the Smithsonian’s National Portrait Gallery’s “American Presidents” exhibit on Sunday.
Rod Lamkey/AP
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Rod Lamkey/AP
- The Smithsonian’s National Portrait Gallery in Washington, D.C., removed mentions of Trump’s two impeachments and information about his presidency from the wall text next to his new portrait.
- The Washington National Opera is leaving the John F. Kennedy Center for the Performing Arts, its home since 1971, in response to new policies that strain its financial model.
- Bob Weir has died at 78. He was a founding member of the influential rock band the Grateful Dead.
This newsletter was edited by Suzanne Nuyen.
News
Arson engulfs Mississippi synagogue, a congregation once bombed by Ku Klux Klan
A fire damaged the Beth Israel Congregation in Jackson, Miss. The fire department said arson was the cause.
Hannah Orlansky/Beth Israel Congregation
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Hannah Orlansky/Beth Israel Congregation
Authorities have charged one person with arson in a fire that badly damaged Beth Israel Congregation in Jackson, Miss., early Saturday morning. The Jackson Fire Department, the Bureau of Alcohol, Tobacco, Firearms & Explosives, and the FBI are investigating.
Zach Shemper, Beth Israel Congregation president, said he’s stunned.
“Crazy things happen all over the world and nothing really hits home until it actually hits directly home,” he told Mississippi Public Broadcasting. “When it hits home, it’s just hard. Honestly, I’m still trying to wrap my own head around it.”
Shemper also released a statement saying the synagogue and its 150 families are resilient.

“As Jackson’s only synagogue, Beth Israel is a beloved institution, and it is the fellowship of our neighbors and extended community that will see us through,” he said.
The congregation was founded in 1860, according to Beth Israel’s website. In 1967, local Ku Klux Klan members bombed the place of worship and the home of the rabbi at the time, who had spoken out against racism and segregation. No one was hurt in the civil rights-era bombings or Saturday’s fire.
Charles Felton, Jackson Fire Department chief of fire investigations, told NPR in an interview on Sunday that flames and smoke caused extensive damage and destroyed Beth Israel’s library, where he says the fire was started. The fire was reported to 911 just after 3 a.m.
“All contents in that library are destroyed. There’s not much that can be retrieved from the library area. The other portions of the building do not have actual fire damage, but they have damage as far as smoke and soot,” he said.

Shemper said the fire destroyed two Torahs, the Jewish sacred texts, and damaged five others. A Torah that survived the Holocaust was protected by a glass display case and was not damaged. The synagogue’s Tree of Life plaque honoring congregants’ meaningful occasions was destroyed. Shemper said the library, administrative offices and the lobby suffered the most damage.
Surveillance video shows a man wearing a hoodie and a mask pouring liquid from a can inside the synagogue, according to Shemper. Felton said Jackson Fire investigators later received information from an area hospital that led them to the suspect, who was arrested Saturday evening.
“There was a suspect possibly burned at a local hospital,” he told NPR. “They did go to the hospital at which point they interviewed the person of interest and that person did confess to having involvement in the fire.”
The Jackson Fire Department’s powers include the authority to charge suspects, according to Felton, who said the department has filed arson charges against the suspect, who authorities have not publicly named. He said federal authorities will make a determination on whether to pursue hate crime charges.
The FBI’s office in Jackson said in a statement that it was aware of the incident and was working with other law enforcement on the investigation.
Jackson Mayor John Horhn said the city stands with Beth Israel and the Jewish community.
“Acts of antisemitism, racism, and religious hatred are attacks on Jackson as a whole and will be treated as acts of terror against residents’ safety and freedom to worship,” said a statement from the mayor’s office.
Beth Israel is planning to immediately move forward.
“With support from our community, we will rebuild. Beth Israel Congregation has been the Jewish spiritual home in Jackson, Mississippi, for over 160 years,” said Shemper’s statement. “We are devastated but ready to rebuild.”
He said several local churches have offered temporary space for Beth Israel to continue services.
The attack comes after investigators say a father and son opened fire on Jewish people celebrating Hanukkah on Bondi Beach in Sydney, Australia, last month. Fifteen people were killed and dozens were injured.
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