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A privacy win: Amazon limits police access to your Ring camera

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A privacy win: Amazon limits police access to your Ring camera

In a bold move championing individual privacy, Amazon Ring has announced a significant policy shift. Starting February 2024, Ring will no longer facilitate police requests for home security footage through its Neighbors app. This decision marks a pivotal change in the balance between security and privacy.

Ring, a household name in home security, has faced criticism for its past practices of sharing security videos with police without user consent. The company’s latest software update, detailed in a recent blog post by Eric Kuhn, head of the Neighbors platform, highlights the removal of the “Request for Assistance” tool. This tool previously allowed law enforcement to request user footage directly via the app.

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Neighbors by Ring app (Ring) (Kurt “CyberGuy” Knutsson)

While police and fire departments can still use the Neighbors app to share safety tips and updates, the direct request and receipt of video content is now off the table. According to Ring, this change aligns more closely with their vision of empowering customers and fostering community connections.

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View from Ring doorbell camera (Ring) (Kurt “CyberGuy” Knutsson)

MORE: TOP VIDEO DOORBELLS

Police can get access in these extreme cases

Despite this shift, law enforcement isn’t completely cut off from accessing Ring footage. In extreme cases like life-threatening emergencies — think kidnappings or attempted murder — police can still directly request footage from companies like Ring. These instances, however, are rare and subject to Ring’s own discretion. In fact, Ring has responded to such emergency requests only a handful of times in recent months.

Additionally, the traditional legal pathways remain open. Law enforcement can still obtain a warrant or subpoena to access video footage, subject to judicial oversight and specific time constraints.

Ring doorbell camera (Ring) (Kurt “CyberGuy” Knutsson)

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MORE: TOP PICKS TO AMP UP YOUR HOME SECURITY

What you need to do to limit police use of your Ring camera

For Ring users, this update requires little action. It’s advisable to keep your devices and apps updated to receive the latest firmware changes. Ring is not just taking away; they’re also adding new features like “Ring Moments” for sharing light-hearted videos and a “Best of Ring” video collection, enhancing the community aspect of the platform.

The takeaway here is clear: privacy matters. While security is paramount, it shouldn’t come at the cost of individual privacy. Ring’s decision reflects a growing awareness and respect for this balance after years of our reporting about this somewhat unknown secret.

Mom and daughter at the front door with Ring doorbell camera (Ring) (Kurt “CyberGuy” Knutsson)

Did you know that other Amazon devices, including Echo and Ring products, allow neighbors to connect to your network without your permission unless you opt out? It’s presumptuous on Amazon’s part to make this an automatic feature and I recommend you turn it off if you want better security. Here’s how.

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How to Opt-Out of Sidewalk on your Ring Video Doorbell or Ring devices

Sidewalk is a feature from Amazon that allows your Ring devices to share a small portion of your internet bandwidth with your neighbors. If you are not comfortable with this, you can opt out of Sidewalk by following these simple steps.

  • Launch Ring app
  • Tap the 3-line menu in the top left
  • Go to “Control Center” (towards the bottom of the navigation)
  • Click “Amazon Sidewalk”
  • Slide the Sidewalk slider button to the left so it reads “Turned off”

MORE: HOW TO DETECT A HACKER SPYING ON YOUR DOORBELL CAMERA

Non-cloud-connected cameras offer more privacy

For those concerned about privacy, consider devices offering local storage options. Unlike cloud-stored footage, local storage gives you more control, making it harder for companies to share your videos without consent — though they’re still subject to legal demands.

Security camera with local storage option (Blink) (Kurt “CyberGuy” Knutsson)

MORE: IS YOUR DOORBELL CAMERA VULNERABLE TO JAMMING OR INTERFERENCE?

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Kurt’s key takeaways

Ring’s policy update is a significant step toward protecting individual privacy. It’s a move that encourages users to stay informed and consider their options in the evolving landscape of home security and privacy rights. Now is a great time to take a fresh look at your video doorbell privacy settings to make sure it feels right. Check the names of those who have access, ensuring cameras are only being shared with those you know and trust.

How do you feel about Ring’s decision to stop facilitating police requests for home security footage? Do you agree or disagree with it? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Copyright 2024 CyberGuy.com. All rights reserved.

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YouTube made its video player easier to navigate on TVs

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YouTube made its video player easier to navigate on TVs

The YouTube watch screen has been given a new look on TVs. The redesign aims to provide a “more intuitive experience with easier navigation,” according to YouTube’s announcement, relocating the video title and several controls, and adding a new “Description” button to access creator information and other video features.

I’m already seeing the update on my own Nvidia Shield Pro streaming box and native Phillips TV OS, and I do think it makes it easier to find specific video features and controls. My colleague Thomas Ricker says he isn’t seeing the redesign in Apple TV’s YouTube player, however, so they may still be rolling out. These changes are pretty delayed, considering YouTube announced in April that they would arrive “this summer.”

Videos on the YouTube app for TV will now show the title in the top left corner of the screen instead of just above the video scrubber at the bottom of the page, and the title can no longer be clicked to open comments, metadata, and information about the creator. Instead, those controls are now available by clicking the new “Description” button. The channel thumbnail and subscribe function have also been separated into two buttons, with the creator’s thumbnail now taking users directly to their channel.

Controls have been reorganized into distinct groups under the video scrubber: Channel, Description, and Subscribe on the left, Previous, Pause/Play, and Next in the center, and Like, Dislike, Comment, Save, Closed Captions, and Settings placed into two groups on the right. YouTube says the Subscribe button will remain visible to subscribers, adapting to flag pay-gated content or alert users to new live streams. A “Multiview” control has also been added for live sports content, while Music and Premium subscribers will see a new “Display Mode” control.

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Android Emergency Live Video gives 911 eyes on the scene

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Android Emergency Live Video gives 911 eyes on the scene

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Holiday travel and winter storms create risky moments for drivers and families. Stress rises fast during emergencies, and describing the scene to 911 can feel overwhelming. 

Now, a new Android feature closes that gap by providing live visual information that helps responders act with speed and accuracy.

If you use an iPhone, Apple offers a similar tool through its Emergency SOS Live Video feature. You can learn how it works right here.

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Android Emergency Live Video gives 911 a secure live view of the scene, so responders understand what is happening right away. (Cyberguy.com)

What Android Emergency Live Video does

Google is rolling out Android Emergency Live Video to give dispatchers a secure view of the scene during an active call or text. A dispatcher can request a live video stream through your phone when it is safe for you to share it. With a single tap, you can stream real-time video that helps responders understand what is happening.

This can help during car accidents, medical emergencies or fast-moving hazards such as wildfire conditions. Live video can also help dispatchers guide you through steps that save lives, such as CPR, until responders arrive.

APPLE NOW LETS YOU ADD YOUR PASSPORT TO YOUR PHONE’S WALLET

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How the Android Emergency Live Video feature works

Android designed this tool to work with no setup. When you call or text 911, the dispatcher reviews the situation. If they decide video would help, they will send a request to your phone. You see a clear prompt that lets you choose whether to start the secure stream. The feature uses encryption and gives you full control. You can stop sharing at any moment.

The feature works on Android phones running Android 8 or newer with Google Play services. It is rolling out across the U.S. and select regions in Germany and Mexico. Google plans to expand coverage with more public safety partners.

How to use Emergency Live Video on Android

You cannot turn this feature on in advance. It appears only during an active 911 call or text.

1) Call or text 911 on your Android phone. The dispatcher reviews your situation.

2) Watch for a request on your screen. If the dispatcher decides live video will help, they send a prompt to your device.

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3) Tap the notification that appears. You will see a clear message asking if you want to share live video.

4) Choose Share video to start streaming. This opens your camera and begins a secure live feed.

5) Tap Stop sharing at any time. You stay in control the entire time and can end the video at any time.

With one tap, you can choose to share real-time video during a 911 call or text which gives dispatchers the clarity they need to guide you. (CyberGuy.com)

Why Emergency Live Video on Android matters now

Emergencies create confusion. Sharing details verbally takes time and can lead to miscommunication. Video removes guesswork. Responders gain clarity in seconds, which can speed up help and improve outcomes. This tool builds on Android’s safety features, including Satellite SOS, Fall Detection and Car Crash Detection.

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Alastair Breeze, a Software Engineer for Android, tells CyberGuy that the team built this feature with one goal in mind. “Providing people peace of mind is at the core of Android’s safety mission. Android Emergency Live Video gives you the ability to securely share real-time video to provide dispatchers the critical eyes-on-scene context they need to assist in emergencies.”

What this means to you

If you carry an Android phone, this feature adds another layer of protection during moments that demand quick action. You stay in control of when the video is shared. You also get a simple way to show the situation when describing it feels impossible. Faster clarity can lead to faster help, which can shape how an emergency ends.

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The feature works on Android phones running Android 8 or newer and helps responders act faster during emergencies when seconds matter. (Tony Giberson/tgiberson@pnj.com / USA TODAY)

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Kurt’s key takeaways

Android Emergency Live Video brings real-time awareness to moments when every second matters. It gives responders a clear view, so they can guide you through urgent steps if necessary. Most of all, it adds peace of mind during situations no one plans for.

Would you feel comfortable sharing live video during an emergency if it helped responders reach you faster? Let us know by writing to us at Cyberguy.com.

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The Game Awards 2025: all the news and announcements

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The Game Awards 2025: all the news and announcements

The Game Awards are back once again to showcase a metric ton of commercials, provide the gaming public with their monthly dose of Muppets, and validate gamers’ opinions on which title should be named the Game of the Year. I don’t wanna say it’s a foregone conclusion what this year’s GOTY will be — Silksong may surprise us — but it’s pretty obvious that Clair Obscur: Expedition 33 is the frontrunner and for good reason. It’s netted 12 nominations, the most out of this year’s contenders, including all five craft awards (Direction, Art, Music and Score, Narrative, and Audio Design).

On the announcements side, Crystal Dynamics and Amazon Games are planning something related to the Tomb Raider series. Keighley also probably had plans to reveal big news about Resident Evil: Requiem, but unfortunately it got spoiled early thanks to some leaked key art on the PlayStation Store. Here’s all the news, announcements, and trailers from The Game Awards 2025.

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