Connect with us

Utah

Utah man fights for full airline credit after an overseas currency plummets in value

Published

on

Utah man fights for full airline credit after an overseas currency plummets in value


SANDY — Point to anywhere on a map and chances are pretty good Dave Zwahlen has been there.

“We’ve been all over the world,” he said. “We’ve been to all seven continents.”

But a trip he decided not to take is causing him grief. Last year, Zwahlen scuttled his plans for a river cruise of the Nile.

“We canceled it because of all the unrest over there,” he said.

Advertisement

Zwahlen said he got airline credit for his one-way Delta Air Lines ticket from Cairo back home to Salt Lake, which he paid $874.66 for.

“And they priced it in Egyptian pounds,” he said. “Which didn’t make a lot of sense to me but that’s what they did.”

Delta gave him a credit worth £26,895.80 in 900 Egyptian pounds. But the credit proved to be worth a lot less when he tried to use it this year.

“They keep insisting that because the Egyptian pound devalued, that my ticket wasn’t worth that much anymore,” Zwahlen said.

When Egypt devalued its currency in March, its currency plummeted nearly 40% in value instantly. Some 7,000 miles away, that apparently knocked his Delta flight credit down by $300.

Advertisement

“I said that’s not my problem,” he said. “I paid you in dollars.”

Zwahlen said even though he bought his ticket on Delta’s website from his home, Delta refuses to budge.

“I just feel like they didn’t treat me right,” he said when asked why he asked us to investigate.

The KSL Investigators reached out to Delta on his behalf. A spokesperson responded, “Delta has looked into this and will be contacting the customer today to make this right.”

And indeed, on that day, Zwahlen got his full credit for the flight, in US dollars.

Advertisement

“It’s not a lot of money, just kind of the principal, I think.”

On its website, Delta does say tickets purchased on its website will show up on your credit or debit card statements as sales made in the country from which travel originates. That’s how Zwahlen’s one-way ticket from Cairo wound up in Egyptian pounds.



Source link

Advertisement

Utah

Utah family fights to bring children home after mother reportedly arrested in Croatia

Published

on

Utah family fights to bring children home after mother reportedly arrested in Croatia


Family members of four Utah children who disappeared with their mother in November are speaking out after the children were located in Croatia.

Now, the family is working through international legal channels to bring the children back home.

The children were last seen on surveillance video at Salt Lake City International Airport boarding a flight with their mother, 35-year-old Elleshia Seymour. Authorities say Seymour took the children without the permission of their fathers after posting what family members describe as “doomsday” claims on social media.

MORE | Missing Children

Seymour was arrested in Dubrovnik on January 15 after the family says news articles alerted people she was talking to in Croatia about the accused kidnapping. She now faces four felony counts of custodial interference. Since her arrest, the four children have been placed in a government-run children’s center in Croatia.

Advertisement

Jill Seymour, the children’s aunt, has been in Croatia for nine days with her brother Kendall Seymour, who is three of the children’s fathers. They are trying to secure their release.

“We’re just kind of in limbo waiting to get them out,” Seymour said. “These are our kids, and we can’t get custody of them.”

She says the family is only allowed to see the children for two hours a day. Despite providing the requested documentation, the family has not yet been given a clear timeline for when the children can return home.

“They are most definitely trapped there, and they feel trapped,” Seymour said. “We don’t have a clear-cut answer. We’ve provided all the documents we’ve been asked to provide.”

The family has hired Croatian attorneys and is working with the U.S. Embassy to navigate the legal process. Utah-based attorney Skye Lazaro, who has experience with international custody cases, says Croatia’s participation in the Hague Convention on the Civil Aspects of International Child Abduction could ultimately help the family.

Advertisement

“In this case, it’s a good thing and a benefit that they are part of this Hague Convention,” Lazaro said.

However, Lazaro explained that the process can be slow due to translation requirements and court procedures in the foreign country.

“It requires retaining an attorney in that country who can translate the documents into Croatian and provide all the necessary information to a court,” Lazaro said. “That stuff just takes time.”

If local legal efforts stall, the family can formally petition under the Hague Convention, which may speed up the process, though it could still take several weeks.

“To have to continually say goodbye every day is very hard,” Seymour said. “It’s an emotional rollercoaster.”

Advertisement

As the legal battle continues, the family is also facing mounting expenses, including short-term housing in Croatia and international legal fees. A GoFundMe has been set up to help cover costs and pay for the children’s flight home.

_____



Source link

Continue Reading

Utah

Missing Utah children located in Croatia; woman arrested, family members say

Published

on

Missing Utah children located in Croatia; woman arrested, family members say


Four Utah children who disappeared with their mother in November have been located in Croatia, according to various updates shared by family members.

The children were seen on surveillance video at Salt Lake City International Airport boarding a plane for Europe with their mother Elleshia Seymour in late November, 2025.

An ‘Endangered Missing Advisory’ for the four children was issued on December 10 by the Utah Department of Public Safety.

“The kids are trapped in Croatia in a state-run orphanage,” wrote the family in an update on a GoFundMe page on January 25, 2026. “We are in the country, trying to get the kids out of the custody of the local government.”

Advertisement

According to another family member, who shared an update in the early morning hours of Jan. 26, 2026, Elleshia Seymor was arrested on Jan. 15 in Dubrovnik, a coastal city on the southern tip of Croatia.

“We are only allowed to see the kids for two hours a day, which we do to keep up their spirits,” wrote the family member. “I cannot understand why they haven’t released the kids to us, as no one else is requesting custody, but we will keep working to get the kids released. If all else fails, we will apply through the International Court at the Hague. Once that application is sent in, they have six weeks max to decide on the matter. So we are still working daily, but prepping for the long haul.”

Elleshia Seymour was charged on December 16, 2025, with four counts of third-degree felony custodial interference by removing a child from the state. A warrant for Seymour was issued on December 17, 2025.

2News spoke with Kendall Seymour just days later, as he continued to search for his children and his ex-wife.

“She forged my signature on passports and took them early Sunday morning,” he said on December 20. “Once someone leaves the country, it becomes months instead of weeks.”

Advertisement

According to a family member, Kenny arrived in Croatia on January 18, 2026, along with other family members, and they’ve been trying to get the children released.

2News reached out to West Jordan Police for additional information and is awaiting a response.

_____



Source link

Advertisement
Continue Reading

Utah

Utah misses national winter storms as dry, cold conditions persist

Published

on

Utah misses national winter storms as dry, cold conditions persist


We saw the coldest temperatures of the season Sunday morning after SLC hit 18 degrees, and we will get close to it again Monday morning, dropping to 20 degrees.

While the eastern half of the country deals with ice, snow and extremely cold temperatures, generally our weather stays dry and cold, which is expected for the upcoming work week across Utah.

Monday is dry and mostly sunny with high temperatures getting warmer than the weekend. Highs will hit the mid-40s Monday afternoon.

Air quality improved over the weekend. As we head into Monday, the Utah Division of Air Quality has forecasted moderate air—yellow air—starting Monday into Tuesday.

Advertisement

A little bit of haze tries to form, but a couple disturbances, mostly bringing clouds from the northwest, keep our air moving just enough that the inversion might not get as bad as last week.

After the coldest temperatures of the season this weekend, temperatures slowly warm over the next seven days, and no significant precipitation is expected anywhere in Utah through at least the next work week.

______



Source link

Advertisement
Continue Reading

Trending