San Francisco, CA
Contractor frustrated with San Francisco 911 dispatch response to stolen van
Contractor says San Francisco 911 dispatch didn’t assist when van was stolen
An proprietor of a fireplace sprinkler set up enterprise in San Rafael stated he’s annoyed with the shortage of response by 911 dispatch. He has had three firm autos stolen thus far this 12 months. Through the newest incident within the metropolis’s Bernal Heights neighborhood, he known as 911 and wasn’t pleased with the way in which the incident was dealt with.
SAN FRANCISCO – A Bay Space contractor stated his staff had been in a position to find a stolen firm van sooner than police.
Todd Morris stated when his staff discovered the van, it was ransacked and vandalized. He believes the vandalism may have been prevented if police responded sooner.
The small enterprise proprietor stated he is annoyed after being given the run-around by San Francisco 911 dispatch. He stated he understands police have priorities, however he thought he would get assist if it was a criminal offense in progress.
“The truck packing containers had been damaged into. They stole all our energy instruments, chords,” Morris stated as he confirmed a KTVU crew the van that was stolen.
He owns a fireplace sprinkler set up enterprise in San Rafael.
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He stated the van was recovered in about an hour, however it’s now sitting in a restore present awaiting repairs.
“Violated. We won’t do something. We put GPS on this stuff. We safe them the very best that we are able to,” Morris stated.
That is the third time one among his firm autos has been stolen thus far this 12 months, he stated.
Morris stated the theft occurred round 10:15 a.m. Wednesday.
The van was parked in San Francisco’s Bernal Heights neighborhood, close to a job web site when it was stolen.
He stated he known as 911 and began monitoring it on his GPS system at his workplace.
“We had been speaking to 911. Actually watching them in actual time coming off this exit,” Morris stated regardless of this, the dispatcher was of no assist.
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“We instructed them the place the truck was going. We noticed the place it was parked. We preserve getting handed backwards and forwards from the San Francisco 911 to CHP 911,” stated Morris. “They had been extra involved about getting a police report than the rest. I am pondering to myself if I’ve a police report, I would not be calling 911.”
With the assistance of GPS, the contractor stated his crews recovered the van about 4 miles away close to Candlestick Level earlier than police confirmed up. He stated equipment and instruments had been stolen. Morris estimated the loss and injury so as to add as much as $17,000.
“It is getting worse, and worse, and worse,” he stated. “It is grow to be a complete epidemic,”
Morris stated he loves his work and has 30 staff relying on him, so he’ll determine a approach to make issues work.
“I am a really massive advocate of the police. I assist them 100% particularly with what is going on on lately. However right now, I really feel just like the system failed me,” stated Morris.
The San Francisco Division of Emergency stated it wants time to look into this case to see if it was dealt with correctly.
Within the meantime, Morris stated he plans to spray paint his instruments brilliant pink to presumably deterrent to thieves.
Amber Lee is a reporter with KTVU. E mail Amber at Amber.Lee@Fox.com or textual content/go away message at 510-599-3922. Comply with her on Fb @AmberKTVU, Instagram @AmberKTVU or Twitter @AmberKTVU