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New Mexico lawmakers express frustration over CYFD struggles, turnover rate

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New Mexico lawmakers express frustration over CYFD struggles, turnover rate


SANTA FE, N.M. (KRQE) –  A department that is “drowning,” that is how one lawmaker described the New Mexico Children, Youth, and Families Department on Wednesday after getting briefed on the embattled agency’s struggle to recruit and retain staff and increased repeat maltreatment rates from FY24.


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At the Legislative Finance Committee meeting, lawmakers acknowledged CYFD Secretary Teresa Casados and staff have a tough job but are still at a loss at why the agency is still struggling.

“When are we going to start making a difference? When? I’ve been in here ten years…I’m looking at others who have been here much longer than me, it’s still an issue,” said Rep. Gail Armstrong (R-Magdalena), “Fix it, please.”

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Secretary Casados said the agency continues to have challenges recruiting and retaining staff. The agency has a 28.6% vacancy rate and a 34% turnover rate. “We start to see that things are getting better and we’re hiring and then we have six or seven investigators quit,” said Secretary Casados. “Replacing those investigators is not just a matter of hiring someone new and handing them a caseload. It takes at least six months of training and getting them up to speed.”

She told lawmakers the high turnover leads to other issues and prevents them from stabilizing the agency. Currently, it has 20 kids still sleeping in offices and investigators have higher caseloads than required by the Kevin S. Settlement.

To try and turn things around, CYFD has been to 62 career fairs this year, did outreach at community events like Zozobra and the New Mexico State Fair, and is partnering with Presbyterian to create a wellness program for employee mental health.

“Right now, all they have is their coworkers and families to really talk that through. So, I believe establishing a strong workforce support program for them will really help in retention,” said Secretary Casados.

Amid expressing their frustrations on the lack of progress in the agency, a number of lawmakers brought up the possibility of outside oversight over the agency. “As I travel the country, I talk about how in New Mexico we are rebuilding the village it takes to raise a child, but unfortunately I feel like we’re failing the most vulnerable,” said House Speaker Javier Martínez (D-Albuquerque).

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He warned the secretary he would bring back bills that died in previous sessions including ones that would bring outside oversight to CYFD. Secretary Casados said she is not opposed to outside oversight but isn’t sure it’s the right move since the agency already has a number of councils and entities that oversee it.

“I believe in oversight, I do. I think there is quite a bit of oversight right now. I think if we can enhance what advisory council does…that could play that role,” she said.

Copyright 2024 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

For the latest news, weather, sports, and streaming video, head to KRQE NEWS 13 – Breaking News, Albuquerque News, New Mexico News, Weather, and Videos.



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New Mexico

Hidden gem in Cloudcroft, New Mexico has best BBQ in US

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Hidden gem in Cloudcroft, New Mexico has best BBQ in US


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A Cloudcroft barbecue spot has gained national recognition for its slow-cooked, savory meats and generous sides.

Mad Jack’s Mountaintop Barbecue landed at No. 7 on Yelp’s latest list of the Top 100 BBQ restaurants and was the only New Mexico spot to make the list. To compile the list, Yelp identified businesses in the barbecue category, then ranked those spots based on the volume and ratings of reviews from the Yelp Elite Squad — which comprises adventurous locals.

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“High up in Cloudcroft, Mad Jack’s Mountaintop Barbecue brings Texas pitmaster tradition to 9,000 feet, serving up slow-smoked meats, hearty sides, and homemade desserts,” Yelp Elite Squad writes. “With picnic favorites like loaded potatoes, roasted corn, and hand-cut brisket sandwiches, this laid-back spot turns every meal into a mountain getaway worth savoring.”

It’s no surprise that Mad Jack’s Mountaintop Barbecue ranked high on the list, since James Jackson, a native of Lockhart, Texas, founded the restaurant. Lockhart is known as the “Barbecue Capital of Texas,” a title it received from the House of Representatives of the 76th Texas Legislature in 1999.

Jackson’s family bought a vacation home in Cloudcroft, and Mad Jack’s came to be.The line can stretch up to two hours, and people from all over the world, including plenty of Texans, come to taste what Mad Jack’s has to offer, according to its website.

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If you can’t make the trip out to Cloudcroft, you can still get a taste of Mad Jack’s by ordering its rubs and sauces online.

Natassia Paloma may be reached at npaloma@gannett.com, @NatassiaPaloma on X, natassia_paloma on Instagram, and Natassia Paloma on Facebook.



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Wild rat in New Mexico tests positive for the plague after 4 confirmed cases in dogs

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Wild rat in New Mexico tests positive for the plague after 4 confirmed cases in dogs


A wild rat in New Mexico tested positive for the plague after four dogs were diagnosed with the troubling disease earlier this year, according to authorities.

A homeowner discovered the plague-ridden rodent dead on a private property in Santa Fe County and submitted it for testing, according to the New Mexico Health Department.

A wild rat tested positive for the plague after four dogs were diagnosed with the disease earlier this year. Carlos Aranguiz – stock.adobe.com

It is the first confirmed wild animal in Santa Fe County to test positive for the illness caused by Yersinia pestis bacteria in 2026, the health department said.

The case follows four other confirmed plague cases in dogs this year — including three pooches in Santa Fe County and one in Bernalillo County.

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“While this is an animal case of plague, it’s important to remember humans can get plague from flea bites or direct contact with infected animals, including rodents, wildlife and even pets,” Dr. Chad Smelser, deputy state epidemiologist for NMDOH, said in a statement.

“Pets can be infected with plague if they eat an infected animal or are bitten by infected fleas,” Smelser said.

People and pets can get the plague after being bitten by infected fleas or after direct contact with infected animals. Tomasz – stock.adobe.com

Although human cases of the plague are rare, roughly half of all cases in the US each year occur in New Mexico, according to the health department.

The disease can be life-threatening without proper treatment, but if it’s caught early, it can be treated with antibiotics, officials added.

Symptoms in humans include sudden high fever, chills, headache, nausea, and swollen lymph nodes.

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Infected pets similarly suffer from fever, low energy, loss of appetite, and swollen lymph nodes, experts added.

The New Mexico Health Department cautioned residents to take several steps to prevent themselves and their pets from contracting the plague, including cleaning up areas near homes where rodents could live. Bruce – stock.adobe.com

The New Mexico Health Department cautioned residents to take several steps to prevent themselves and their contracting the plague — including cleaning up areas near homes such as woodpiles, brush piles, junk and abandoned vehicles, where rodents could live.

Pet food and water should be kept away from where rodents and wildlife can get to them, and people should stay away from sick or dead rodents and rabbits.

Pets should use veterinarian-approved flea control products and be promptly taken to a veterinarian if they are sick.

Last year, a man in Arizona and a domestic cat in Colorado died of the bubonic plague.

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A 43-year-old man from Valencia County in New Mexico was also hospitalized with the disease in 2025.



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New Mexico

Ex-Barcelona defender takes over as new Mexico boss as Javier Aguirre leaves after England defeat | Goal.com US

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Ex-Barcelona defender takes over as new Mexico boss as Javier Aguirre leaves after England defeat | Goal.com US


The transition comes at a critical moment for Mexico. Marquez’s immediate priority is addressing the tactical shortcomings that proved costly against England. Defensive errors allowed players like Jude Bellingham and Harry Kane to secure the victory.

To fix this, Marquez will rely on his recent coaching experience. During his two-year spell managing Barcelona Atletic, Marquez oversaw 82 matches, recording 40 wins, 21 draws and 21 losses. This period in Spain helped him develop a structured approach to the game, which the federation hopes will translate into a more robust defensive system for the national side.



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