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How Watch Duty’s wildfire tracking app became a crucial lifeline for LA

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How Watch Duty’s wildfire tracking app became a crucial lifeline for LA

If you live in Los Angeles, you are probably already intimately familiar with Watch Duty, the free app that shows active fires, mandatory evacuation zones, air quality indexes, wind direction, and a wealth of other information that everyone, from firefighters to regular people, have come to rely on during this week’s historic and devastating wildfires.

Watch Duty is unique in the tech world in that it doesn’t care about user engagement, time spent, or ad sales. The 501(c)(3) nonprofit behind it only cares about the accuracy of the information it provides and the speed with which the service can deliver that information. The app itself has taken off, rocketing to the top of Apple’s and Google’s app stores. Over 1 million people have downloaded it over the last few days alone. 

The elegance of the app lies in its simplicity. It doesn’t scrape user data, show ads, require any kind of login, or track your information. Its simple tech stack and UI — most of which is maintained by volunteer engineers and reporters — has likely helped save countless lives. While Watch Duty is free to use, the app accepts tax-deductible donations and offers two tiers of membership that unlock additional features, like a firefighting flight tracker and the ability to set alerts for more than four counties.

With plans to expand the service across the United States, as well as overseas and into other emergency services, Watch Duty may eventually replace some of the slower and less reliable local government alert systems for millions of people.

Photo by Lokman Vural Elibol / Anadolu via Getty Images

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An app born from fire

The idea for Watch Duty came to cofounder John Mills while he was trying to protect his off-grid Sonoma County home from the Walbridge fire in 2020. He realized there wasn’t a single source for all the information people needed to protect themselves from the blaze, which ultimately killed 33 people and destroyed 156 homes. John and his friend David Merritt, who is Watch Duty’s cofounder and CTO, decided to build an app to help.

“This came out of an idea that John had, and he talked to me about it four years ago,” Merritt tells The Verge. “We built the app in 60 days, and it was run completely by volunteers, no full-time staff. It was a side project for a lot of engineers, so the aim was to keep it as simple as possible.”

Fire reporting is piecemeal at best in fire-prone areas and frequently scattered across platforms like Facebook and X, where fire departments and counties have verified pages sharing relevant updates. But increasingly, social media platforms are putting automated access for alert services behind paywalls. Governments also use a wide variety of alert systems, causing delays that can cost lives, especially in fast-moving fires like the Palisades and Eaton fires that have forced evacuations for more than 180,000 people. And sometimes, these government-run alerts are sent out mistakenly, causing mass confusion.

Watch Duty simplifies all that for millions of people.

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“We view what we are doing as a public service,” says Merritt. “It is a utility that everyone should have, which is timely, relevant information for their safety during emergencies. Right now, it’s very scattered. Even the agencies themselves, which have the best intentions, their hands are tied by bureaucracy or contracts. We partner with government sources with a focus on firefighting.”

“We view what we are doing as a public service.”

One of the biggest issues around fires, in particular, is that they can move quickly and consume large swaths of land and structures in minutes. For example, the winds that drove the Palisades fire to spread to more than 10,000 acres reached 90 miles per hour on Tuesday. When minutes matter, the piecemeal alert system that Watch Duty replaces can cause delays that cost lives. 

“Some of the delivery systems for push notifications and text messages that government agencies use had a 15-minute delay, which is not good for fire,” says Merritt. “We shoot to have push notifications out in under a minute. Right now, 1.5 million people in LA are getting push notifications through the app. That’s a lot of messages to send out in 60 seconds. In general, people are getting it pretty much all at the same time.”

A simple tech stack

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For Watch Duty, this kind of mass communication requires reliable technology as well as a group of dedicated staff and skilled volunteers. Merritt says that Watch Duty relies on a number of corporate partners with whom it has relationships and contracts to provide its service. 

“We shoot to have push notifications out in under a minute.”

The app is built on a mix of technology, including Google’s cloud platform, Amazon Web Services, Firebase, Fastly, and Heroku. Merritt says the app uses some AI, but only for internal routing of alerts and emails. Reporters at Watch Duty — those who listen to scanners and update the app with push notifications about everything from air drops to evacuation updates — are mostly volunteers who coordinate coverage via Slack.

“All information is vetted for quality over quantity,” he says. “We have a code of conduct for reporters. For example, we never report on injuries or give specific addresses. It’s all tailored with a specific set of criteria. We don’t editorialize. We report on what we have heard on the scanners.” 

According to Merritt, the app has 100 percent uptime. Even though it started with volunteer engineers, the nonprofit has slowly added more full-time people. “We still have volunteers helping us, but it’s becoming more on the internal paid staff as we grow, as things get more complex, and as we have more rigorous processes,” he says.

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“All information is vetted for quality over quantity.”

He says there are no plans to ever charge for the app or scrape user data. The approach is kind of the Field of Dreams method to building a free app that saves people’s lives: if you build it well, the funding will come. 

“It’s the antithesis of what a lot of tech does,” Merritt says. “We don’t want you to spend time in the app. You get information and get out. We have the option of adding more photos, but we limit those to the ones that provide different views of a fire we have been tracking. We don’t want people doom scrolling.” 

Photo by FREDERIC J. BROWN / AFP via Getty Images

Collecting information in the era of Trump

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Watch Duty relies heavily on publicly available information from places like the National Weather Service and the Environmental Protection Agency. Should the incoming Trump administration decide to execute on threats to dismantle and disband the EPA (which monitors air quality) and the National Oceanic and Atmospheric Administration, the parent agency to the National Weather Service, such moves would impact Watch Duty’s ability to operate. 

Even still, Merritt is optimistic. “We will be pretty well insulated from any change to policy,” he says. “We are either buying that information ourselves already or we are happy to buy it, and we will take that cost on. The fact that we’re soon going to be covering the entire US will defray the cost of anything that shifts from a policy perspective. Our operation costs are mostly salaries. We are trying to hire really good engineers and have a really solid platform. If we need to raise a grant to buy data from the National Weather Service, then we will.”

Regardless of what the next administration does, it’s clear that Watch Duty has become a critical and necessary app for those in Southern California right now. The app currently covers 22 states and plans to roll out nationwide soon. 

“We got 1.4 million app downloads in the last few days,” according to Merritt. “I think we have only received 60 support tickets, so that shows that something is working there. We are really just focused on the delivery of this information.”

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The best early Black Friday deals we’ve found so far on laptops, TVs, and more

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The best early Black Friday deals we’ve found so far on laptops, TVs, and more

Black Friday is the most anticipated day of the year for bargain hunters. While there’s still some time to go before November 28th, we’re already starting to see a healthy selection of early discounts, allowing you to get a jump on your holiday shopping. Right now, for instance, Bose’s QuietComfort Ultra Earbuds are on sale for $50 off, while Apple’s latest 13-inch MacBook Air — our pick for the best laptop — is down to an all-time low of $749.99.

However, that’s just a taste of what’s to come in November. As the month goes on, we’re expecting to see even more deals — including sizable drops on robovacs, TVs, and headphones. In fact, retailers like Walmart, Best Buy, and Target have already shared when we can expect their latest sales. We’ll be updating this guide over the next couple of weeks, too, so be sure to check back as we approach the main event.

Headphone and earbud deals

Smartwatch and fitness tracker deals

Tablet and e-reader deals

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Soundbar and speaker deals

Update, November 18th: Adjusted pricing / availability and added several new deals, including those for the JBL Flip 7 and the Hatch Restore 3. Sheena Vasani and Brandt Ranj also contributed to this post.

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Hyundai AutoEver America breached: Know the risks to you

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Hyundai AutoEver America breached: Know the risks to you

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Hyundai AutoEver America discovered on March 1, 2025, that hackers had compromised its systems. Investigators found the intrusion began on February 22 and continued until March 2. 

Hyundai AutoEver America (HAEA) provides IT services for Hyundai Motor America, including systems that support employee operations and certain connected-vehicle technologies. While the company works across Hyundai’s broader ecosystem, this incident did not involve customer or driver data.

According to the statement provided to CyberGuy, the breach was limited to employment-related information tied to Hyundai AutoEver America and Hyundai Motor America. The company confirmed that about 2,000 current and former employees were notified of the incident in late October. HAEA said it immediately alerted law enforcement and hired outside cybersecurity experts to assess the damage.

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Cybercriminals targeted Hyundai AutoEver America’s systems, exposing sensitive data. (Kurt “CyberGuy” Knutsson)

Why this Hyundai AutoEver America breach matters

The exposed data reportedly includes names, Social Security numbers and driver’s license numbers, making this breach far more serious than one involving passwords alone. Experts warn that these details can be used for long-term identity theft and financial fraud. Because Social Security numbers cannot easily be changed, criminals have more time to create fake identities, open fraudulent accounts and launch targeted phishing attacks long after the initial breach.

Experts warn that stolen Social Security and driver’s license information could be used for identity theft and fraud. (Kurt “CyberGuy” Knutsson)

Who was affected in the Hyundai AutoEver America data incident

AEA manages select IT systems tied to Hyundai Motor America’s employee operations, along with broader technology functions for Hyundai and Genesis across North America. Its role includes supporting connected-vehicle infrastructure and dealership systems.

According to the company, this incident was limited to employment-related data and primarily affected approximately 2,000 current and former employees of Hyundai AutoEver America and Hyundai Motor America. No customer information or Bluelink driver details were exposed. While some filings reference sensitive data types such as Social Security numbers or driver’s license information, the incident did not involve Hyundai customers or the millions of connected vehicles HAEA supports.

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Earlier reports suggested that 2.7 million individuals were affected, but Hyundai says that figure is unrelated to the breach. Instead, 2.7 million is the estimated number of connected vehicles that Hyundai AutoEver America helps support across North America. None of that consumer or vehicle data was accessed.

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Hyundai also clarified that the United States has about 850 Hyundai dealerships and emphasized that the scope of this incident was narrow and contained.

We reached out to HAEA for a comment, and a representative for the company provided CyberGuy with this statement:

“Hyundai AutoEver America, an IT vendor that manages certain Hyundai Motor America employee data systems, experienced an incident to that area of business that impacted employment-related data and primarily affected current and former employees of Hyundai AutoEver America and Hyundai Motor America. Approximately 2,000 primarily current and former employees were notified of the incident. The 2.7 million figure that is cited in many media articles has no relation to the actual security incident. The 2.7 million figure represents the alleged total number of connected vehicles that may be supported by Hyundai AutoEver America across North America. No Hyundai consumer data was exposed, and no Hyundai Motor America customer information or Bluelink driver data was compromised.”

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Scammers may now pose as company representatives, contacting people to steal more personal details. (Kurt “CyberGuy” Knutsson)

What you should do right now

  • Monitor your bank, credit card and vehicle-related accounts for suspicious activity.
  • Check for a notification letter from Hyundai AutoEver America or your car brand.
  • Enroll in the two years of complimentary credit monitoring offered by HAEA if you qualify.
  • Enable multi-factor authentication (MFA) on all important accounts, including those tied to your vehicle.
  • Be cautious of emails, texts or calls claiming to be from Hyundai, Kia or Genesis. Always verify through official websites.

Smart ways to stay safe after the Hyundai AutoEver America breach

Whether you were directly affected or just want to stay alert, this breach is a reminder of how important it is to protect your personal information. Follow these practical steps to keep your data secure and reduce the risk of identity theft or scams.

HYUNDAI TO RECALL GENESIS CARS TO FIX BRAKES

1) Freeze or alert your credit

Contact major credit bureaus — Experian, TransUnion and Equifax — to set a fraud alert or freeze. This helps block new accounts from being opened in your name.

2) Protect your vehicle apps

If you use apps tied to your vehicle, update passwords and enable multi-factor authentication. Avoid saving login details in unsecured places. Also, consider using a password manager, which securely stores and generates complex passwords, reducing the risk of password reuse. 

Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials. 

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Check out the best expert-reviewed password managers of 2025 at Cyberguy.com

3) Watch for fake support messages

Scammers may use news of the Hyundai AutoEver America breach as a way to contact Hyundai, Kia or Genesis owners, pretending to be from customer support or the dealership. They might claim to help verify your account, update your information or fix a security issue. Do not share personal details or click any links. Type the brand’s web address directly into your browser instead of clicking links in messages or emails. Always confirm through the official brand website or by calling the verified customer service number.

4) Use strong antivirus protection

Using strong antivirus software helps block phishing links, malware downloads and fake websites that might appear after a data breach. It can also scan your devices for hidden threats that may try to steal login data or personal files.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

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5) Use a data removal service

Data removal tools automatically find and delete your personal information from people-search and data-broker sites. These services reduce the chances that criminals will use leaked data to target you with phishing or social-engineering scams.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

6) Monitor your digital footprint

Consider using identity monitoring services to track your personal information and detect possible misuse early.

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Identity Theft companies can monitor personal information like your Social Security number (SSN), phone number and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

7) Keep your devices updated

Regularly install security updates on your phone, laptop and smart car systems to reduce the risk of further attacks.

8) Report suspicious activity the right way

If you notice unusual account activity, fraudulent charges, or suspicious messages that appear tied to this breach, report it immediately. Start by contacting your bank or credit card provider to freeze or dispute any unauthorized transactions. Then, file a report with the Federal Trade Commission (FTC) at IdentityTheft.gov, where you can create an official recovery plan. If you suspect a scam message or call, forward phishing emails to reportphishing@apwg.org and report fake texts to 7726 (SPAM).

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Kurt’s key takeaways

This incident highlights how much personal data is connected to modern cars and how vulnerable those systems can be. When your vehicle is linked to your identity, protecting your data becomes just as important as maintaining the car itself. Stay alert, use the tools available to safeguard your accounts and report any suspicious activity right away.

Should companies like Hyundai AutoEver be doing more to keep customer data secure? Let us know by writing to us at Cyberguy.com.

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Copyright 2025 CyberGuy.com.  All rights reserved.

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Google is fighting the defamation battle Meta caved on

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Google is fighting the defamation battle Meta caved on

Google filed a motion to dismiss a defamation lawsuit brought by anti-corporate diversity activist Robby Starbuck, who claimed Google’s AI falsely associated him with sexual assault allegations and a white nationalist.

Starbuck is seeking $15 million in damages from Google. But the company says in its filing that his claims simply represent his “misuse of developer tools to induce hallucinations.” Starbuck doesn’t identify what prompts he used to generate the outputs at issue, according to Google, or any actual person who was misled by the alleged claims. Starbuck did not immediately respond to a request for comment.

Google, of course, could eventually choose a similar route to Meta to resolve the claims. But at least for now, it’s choosing to fight them in court.

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