Technology
Even with glitches, planning your next trip with AI is making me rethink travel
With vacation planning, most people fall into two camps: those who love planning and those who hate it.
Artificial intelligence tools like GuideGeek, developed by Matador Network and accessible via Meta’s Messenger app, offer a glimpse into a future where vacation planning is as simple as sending a text.
Yet, as we lean into this new era, it’s clear that these amazingly powerful tools come with their own set of quirks.
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Man walking through airport with passport in his hand (Kurt “CyberGuy” Knutsson)
AI travel ‘hallucinations’ can derail a trip
Take, for instance, the phenomenon known as “AI hallucinations.” These occur when the AI, attempting to fill gaps in its knowledge, invents answers. A classic example unfolded when an AI-powered assistant was asked about travel details for “Crete Freeze” instead of “Crete, Greece”. Instead of clarifying the query, the AI crafted a detailed story about a non-existent ice cream parlor in Pittsburgh. While creative, such responses aren’t particularly useful when you’re trying to plan an actual trip.
A couple on vacation (Kurt “CyberGuy” Knutsson)
MORE: 5 GREAT TIPS FOR PLANNING YOUR NEXT TRAVEL GETAWAY
When tiny missed details turn into big trouble
This isn’t an isolated incident. Across the travel industry, AI tools have mistakenly concocted false job histories and even non-existent travel destinations. This tendency can lead to significant travel planning errors, such as suggesting routes that don’t exist or accommodations that are the stuff of fiction.
Why does this happen? AI systems, particularly those based on generative models, strive to provide answers for every query. In doing so, they sometimes create plausible but incorrect information. While these errors are often corrected quickly, they highlight an important aspect of using AI in travel planning: verification is key.
Family at the beach (Kurt “CyberGuy” Knutsson)
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Embracing the new AI travel planning experiment
Matador Network has taken steps to mitigate these errors by introducing stringent checks and balances for GuideGeek. They’ve reduced the occurrence of hallucinations significantly, from a startling 14% down to a more manageable 2%. They achieved this by enhancing the AI’s training and integrating real-time data from reliable sources like Skyscanner and Expedia.
Despite these improvements, the responsibility ultimately falls on the travel planner to double-check all AI-generated plans. When using AI tools like GuideGeek, it’s prudent to verify the details of your itinerary as you would with a travel agent. Check flight schedules, hotel bookings and travel routes against trusted sources.
A family at the beach (Kurt “CyberGuy” Knutsson)
Verify any travel plans, whether from AI or a human expert
Incorporating AI into travel planning requires a balanced approach. While these tools can efficiently handle vast amounts of data and provide quick responses, their current propensity for errors cannot be overlooked. People should approach AI-generated travel plans with a healthy dose of both excitement and skepticism, reviewing and confirming details to avoid potential pitfalls.
WHAT IS ARTIFICIAL INTELLIGENCE (AI)?
Dad and daughter at the beach (Kurt “CyberGuy” Knutsson)
AI trip planning can open doors you never knew to knock on
The process of integrating AI into travel planning is undoubtedly exciting, and it promises a more streamlined and accessible future for travelers.
Matador Network CEO Ross Borden points to the benefits of AI travel planning, saying, “We all know that typical experience of booking travel online – you’ve got 30 browser tabs open and a headache. GuideGeek is a travel genius that makes creating detailed travel plans much faster and more personalized. As the AI learns about you, the recommendations get more tailored to your interests and how you travel.”
I checked AI on one of my favorite Hawaiian destinations for trip-planning ideas known mostly by the locals and deeply entrenched experts. AI was able to identify a really fun area to hike in Kaua’i, along with the little-known secret of how to find parking nearby. I seldom see tourists there, and AI is about to change that. What it didn’t know to tell me is what happens if a common rain shower interrupts the hike, turning the elevated trail into a treacherous trench of mud – something a local or expert may have warned you about.
GuideGeek website (GuideGeek)
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How to plan travel with AI using GuideGeek
Unlike other travel guides, if you have Instagram, Facebook Messenger or WhatsApp, you do not need to download a separate app to use GuideGeek. All you need to do is go to the main GuideGeek website. In the app you likely have already downloaded, you can either click the link or scan the QR code, which will launch GuideGeek on your designated app.
GuideGeek screens on Instagram (GuideGeek)
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Chat with GuideGeek: Your personal, nonhuman AI travel assistant on Instagram
For instance, if you click “Open on Instagram,” GuideGeek will begin a direct message on the Instagram account you have on your device. You can ask any sort of travel question, and it’ll respond with an answer as a message.
The best part is that once you have opened it, you can continue to dialogue with GuideGeek for other areas of your travel needs – just don’t delete the chat window with GuideGeek. Of course, if you do, it is just as easy to restart another message with GuideGeek.
GuideGeek AI on Facebook (GuideGeek)
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Planning travel with GuideGeek vs Google
What’s the difference between using GuideGeek instead of googling your questions? Targeted answers, so you’re not digging around many websites for that one piece of travel information you’re looking for. Additionally, the use of the Matador Network is hooking you up with an established online travel publication located in San Francisco with more than 80 million monthly visitors and 16 million social media followers.
Kurt’s key takeaways
With so much travel information online, it can be difficult to parse through all the data. And sometimes, too much information can actually create decision fatigue. Instead of trying to cobble together an itinerary from your neighbors, family, friends and the internet, you can use AI to pull together an exciting trip – just be sure to check each little detail for accuracy before packing your bags.
Have you utilized AI to help start or finish travel planning? If you could have a travel agent available on demand, would you use it? Let us know by writing us at Cyberguy.com/Contact.
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.
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Copyright 2024 CyberGuy.com. All rights reserved.
Technology
Samsung ad confirms rumors of a useful S26 ‘privacy display’
Samsung has released a new advertisement for its upcoming Galaxy S26 launch that all-but confirms rumors of a new display with a built-in privacy mode. Leaked videos show that the feature could be capable of entirely blacking out content from specific apps or parts of the display when viewed at an angle.
The new advert shows a woman reading a racy romance novel on a subway, while curious passengers look over her shoulder. An overlay shows a quick flick of a “Zero-peeking privacy” toggle, which blacks out the titillating content for the nosy onlookers.
That might sound similar to existing privacy filters, which have been available as after-market screen protectors for years, or found built into products including certain HP laptops. But leaks say what Samsung has in store for the S26 range is different.
It will reportedly use a new type of OLED panel that Samsung Display first debuted two years ago at MWC 2024 called Flex Magic Pixel. It allows viewing angles to be adjusted on a pixel-by-pixel basis, so the privacy effect is only applied to certain parts of the screen at a time. Combined with some AI, that means it could automatically protect sensitive information in a banking app, or be used to hide notifications in a messaging app, as shown in this short video clip shared by the reliable leaker Ice Universe.
We’ll find out more soon enough — Samsung has confirmed that its Unpacked launch event will take place later this month, on February 25th.
Technology
Fake ad blocker breaks PCs in new malware extension scam
NEWYou can now listen to Fox News articles!
Fake browser extensions are nothing new, but this one takes things a step further by deliberately breaking your computer to scare you into infecting it.
Security researchers have uncovered a malicious Chrome and Edge extension called NexShield that pretends to be a fast, privacy-friendly ad blocker. Once installed, it crashes your browser on purpose and then tricks you into “fixing” the problem by running dangerous commands on your own PC.
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MALICIOUS GOOGLE CHROME EXTENSIONS HIJACK ACCOUNTS
A fake Chrome and Edge extension called NexShield crashes browsers to trick users into running malicious commands. (Sina Schuldt/picture alliance via Getty Images)
How the NexShield ad blocker scam works
NexShield was promoted as a lightweight ad blocker supposedly created by Raymond Hill, the real developer behind the popular uBlock Origin extension. That claim was false, but it helped the extension look legitimate enough to spread through online ads and search results before it was taken down from the Chrome Web Store.
Once installed, NexShield immediately starts abusing Chrome or Edge in the background. Researchers at Huntress found that it opens endless internal browser connections until your system runs out of memory (via Bleeping Computer). Tabs freeze, CPU usage spikes, RAM fills up and the browser eventually hangs or crashes completely.
After you restart the browser, NexShield displays a scary pop-up warning that claims your system has serious security problems. When you click to “scan” or “fix” the issue, you’re shown instructions telling you to open Command Prompt and paste a command that’s already been copied to your clipboard.
That single paste is the trap. The command launches a hidden PowerShell script that downloads and runs malware. To make detection harder, the attackers delay the payload execution for up to an hour after installation, creating distance between the extension and the damage it causes.
Why this fake browser extension attack is especially dangerous
This campaign is a new variation of the well-known ClickFix scam, which relies on convincing you to run commands yourself. Huntress calls this version CrashFix because instead of faking a system failure, it causes a real one.
In corporate environments, the attack delivers a Python-based remote access tool called ModeloRAT. This malware allows attackers to spy on systems, run commands, change system settings, add more malware and maintain long-term access. Researchers say the threat group behind it, tracked as KongTuke, appears to be shifting focus toward enterprise networks where the payoff is higher.
Home users weren’t the primary target in this campaign, but that doesn’t mean they’re safe. Even if the final payload was unfinished for consumer systems, uninstalling the extension alone is not enough. Some malicious components can remain behind. The biggest danger here isn’t a browser bug. It’s trust. The attack works because it looks like a helpful fix from a trusted tool, and it pressures you to act quickly while your system feels broken.
“Microsoft Defender provides built in protections to help identify and stop malicious or unwanted browser extensions and the harmful behaviors associated with them,” Tanmay Ganacharya, VP of Microsoft Threat Protection, told CyberGuy. “Our security technologies are designed to detect and mitigate tactics like the ones described in this campaign, and they are continuously updated to help keep customers safe. We encourage consumers and organizations to follow our security best practices for reducing exposure to social engineering based threats. Guidance on strengthening your security posture against techniques like this can be found in our blog, Think Before You Click(Fix): Analyzing the ClickFix Social Engineering Technique, on the Microsoft Security blog.”
We also reached out to Google for comment.
7 steps you can take to stay safe from malicious browser extensions
A few smart habits and the right tools can dramatically reduce your risk, even when malicious extensions slip past official app stores.
1) Only install extensions from trusted publishers
Before installing any browser extension, check the publisher name, official website and update history. Reputable tools clearly identify their developer and have years of user reviews. Be cautious of “new” extensions that claim to come from well-known creators, especially if the name or branding looks slightly off.
2) Never run unknown commands
No legitimate browser extension will ever ask you to open Command Prompt or paste a command to fix an issue. That’s a massive red flag. If something breaks your browser and then tells you to run system commands, close it and seek help from a trusted source.
3) Use a strong antivirus
Strong antivirus software can detect malicious scripts, suspicious PowerShell activity and remote access tools like ModeloRAT. This is especially important because these attacks rely on delayed execution that basic defenses might miss.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
MALICIOUS MAC EXTENSIONS STEAL CRYPTO WALLETS AND PASSWORDS
After freezing your browser, the rogue extension urges users to paste a PowerShell command that installs malware. (Annette Riedl/picture alliance via Getty Images)
4) Use a password manager to limit fallout
If malware gains access to your system, stored browser passwords are often the first target. A password manager keeps credentials encrypted and separate from your browser, reducing the risk of account takeover even if something slips through.
Next, see if your email has been exposed in past breaches. Our No. 1 password manager pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.
5) Keep Windows, Chrome and Edge fully updated
Security updates don’t just patch bugs. They also improve protection against malicious extensions, script abuse and unauthorized system changes. Turn on automatic updates so you’re not relying on memory to stay protected.
6) Consider an identity theft protection service
If malware ever runs on your system, assume personal data could be at risk. Identity protection services can monitor for misuse of your information, alert you early and help with recovery if fraud occurs.
Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.
7) Reduce your online footprint with a data removal service
Many attacks become more effective when criminals already have your personal details. Data removal services help pull your information from broker sites, making it harder for attackers to craft convincing follow-up scams or targeted phishing.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
FAKE ERROR POPUPS ARE SPREADING MALWARE FAST
Security researchers say the NexShield ad blocker scam deliberately overloads memory to force a system crash. (Photo by Sebastian Gollnow/picture alliance via Getty Images)
Kurt’s key takeaway
Cybercriminals are getting better at blending technical tricks with psychological pressure. Instead of relying on exploits alone, they break things on purpose and wait for you to panic. If a browser extension crashes your system and then tells you to “fix” it by running commands, stop immediately. The safest response is not to fix the problem fast, but to question why you’re being asked to fix it at all.
How many browser extensions are installed on your computer right now? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
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