Technology
Connecticut man loses life savings in crypto scam
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When Joe A. from Shelton, Conn., received a text about a crypto investment opportunity, he thought it was his chance to rebuild after a divorce. Instead, he lost every dollar he had. Joe’s story is a heartbreaking reminder of how easy it is to fall for an online investment scam that promises quick success and easy money.
Joe has allowed Cyberguy to tell his powerful story so that others can learn from his experience and protect themselves from similar scams. Here is how it all went down and how you can protect yourself from falling into the same trap.
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HOW TO STOP IMPOSTOR BANK SCAMS BEFORE THEY DRAIN YOUR WALLET
After his account access vanished, scammers allegedly demanded more cash to “reactivate” it. By then, Joe’s retirement savings were wiped out. (Gabby Jones/Bloomberg via Getty Images)
How the online investment scam began
In August, Joe got a message from a company calling itself “ZAP Solutions.” They promised that if he invested $30,000, he’d soon have $368,000 in returns. It sounded like a smart move. Like many victims, Joe believed the pitch because it seemed professional and legitimate.
But soon, he was led deeper into a trap. Each “short-term investment” required another wire transfer. Before he knew it, Joe had sent every penny, his 401K, IRA, and other investments.
When the investment scam fell apart
The moment Joe was locked out of his account, panic set in. The scammers demanded more money to “reactivate” it. By the end, Joe had lost $228,000.
His mother, Carol, was devastated when she found out.
“I was shocked,” she said. “He showed us the screenshots, the messages, he emptied everything.”
Joe and his family filed a police report with local authorities and contacted the FBI. But according to officers, recovery is unlikely.
“They told us there’s no way to get it back,” Carol said. “These cyber stalkers move the money too fast.”
The bigger picture: Online investment scams are rising
Joe’s story isn’t unique. The FBI reports that cyber criminals have stolen more than $50 billion from Americans in just five years. Scammers prey on emotion, targeting people who are hopeful, lonely, or in transition.
“If it seems too good to be true, it probably is,” Joe said, stating a phrase we all should remember.
How to protect yourself from online investment scams
Staying safe starts with awareness and consistent action. Cybercriminals are getting more creative, so protecting your finances means staying alert every step of the way. Follow these proven steps to safeguard your accounts and identity.
1) Research before you invest
Always verify any investment opportunity before sending money. Look up the company through official government or financial websites, such as the SEC’s Investment Adviser Public Disclosure database or FINRA’s BrokerCheck. Read reviews, confirm licenses and search for scam alerts online.
2) Be suspicious of unsolicited messages and use strong antivirus software
If a text, email or social media message promises high returns, stop and think. Legitimate firms never cold-contact people about investment offers. Delete suspicious messages immediately and never click on links from unknown sources. Install and regularly update strong antivirus software on all your devices. This can block phishing attempts, malicious downloads, and fake investment platforms designed to steal your data.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
SCAMMERS NOW IMPERSONATE COWORKERS, STEAL EMAIL THREADS IN CONVINCING PHISHING ATTACKS
Joe’s mother says the family filed police and FBI reports, but recovery is unlikely as criminals move money fast across borders and accounts. (Photo by Silas Stein/picture alliance via Getty Images)
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3) Check email addresses and website domains
Scammers often use domains that look almost identical to real ones. Double-check for misspellings, extra letters or unusual web extensions like “.co” or “.biz.” If you’re unsure, search for the official company site separately in your browser.
4) Never wire money to strangers
Once you wire money to a scammer, recovery is nearly impossible. Never send money to someone you’ve only met online, even if they claim to represent a reputable company. Always confirm payment details through verified sources.
5) Talk to a trusted financial advisor
Before you invest large sums, get a second opinion from a licensed financial advisor. A professional can spot red flags and unrealistic promises that you might overlook.
6) Use a data removal service
Protect your personal information by using a data removal or privacy service that scrubs your phone number, address and other details from people-search sites. This reduces the chance of scammers finding and targeting you.
While no service can guarantee the complete removal of your data from the Internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
7) Enroll in an identity theft protection service
If scammers have your personal details, they could try to open credit cards or loans in your name. Enrolling in a reputable identity theft protection service adds another layer of security by monitoring your credit and alerting you to suspicious activity.
Identity theft companies can monitor personal information like your Social Security Number (SSN), phone number and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
FBI WARNS SENIORS ABOUT BILLION-DOLLAR SCAM DRAINING RETIREMENT FUNDS, EXPERT SAYS AI DRIVING IT
From antivirus and data-removal services to identity-theft monitoring, CyberGuy shares concrete steps to block phishing, verify firms and protect your money. (Gabby Jones/Bloomberg via Getty Images)
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.
8) Report suspicious activity immediately
If you believe you’ve been targeted or scammed, act fast. Contact your local police department, your bank and file a report with the FBI’s Internet Crime Complaint Center (IC3). Quick action can sometimes limit further loss or help investigators trace the fraud.
Kurt’s key takeaways
Joe’s story is painful, but it’s also powerful. His honesty may stop someone else from losing everything. Online scams thrive when people stay silent, but sharing stories like Joe’s helps others stay alert. So before you trust anyone promising quick profits online, take a pause, verify everything and remember Joe’s story because one moment of caution could save you from a lifetime of regret.
Have you ever received an investment offer that seemed too good to be true? Let us know by writing to us at Cyberguy.com.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
The AI industry’s biggest week: Google’s rise, RL mania, and a party boat
This is an excerpt of Sources by Alex Heath, a newsletter about AI and the tech industry, syndicated just for The Verge subscribers once a week.
Reinforcement learning (RL) is the next frontier, Google is surging, and the party scene has gotten completely out of hand. Those were the through lines from this year’s NeurIPS in San Diego.
NeurIPS, or the “Conference on Neural Information Processing Systems,” started in 1987 as a purely academic affair. It has since ballooned alongside the hype around AI into a massive industry event where labs come to recruit and investors come to find the next wave of AI startups.
I was regretfully unable to attend NeurIPS this year, but I still wanted to know what people were talking about on the ground in San Diego over the past week. So I asked engineers, researchers, and founders for their takeaways. The list below of responses includes Andy Konwinski, cofounder of Databricks and founder of the Laude Institute; Thomas Wolf, cofounder of Hugging Face; OpenAI’s Roon; and attendees from Meta, Waymo, Google DeepMind, Amazon, and a handful of other places.
I asked everyone the same three questions: What’s the buzziest topic from the conference? Which labs feel like they’re surging or struggling? Who had the best party?
The consensus was clear. “RL RL RL RL is taking over the world,” Anastasios Angelopoulos, CEO of LMArena, told me. The industry is coalescing around the idea that tuning models for specific use cases, rather than scaling the data used for pre-training, will drive the next wave of AI progress. What’s clear from the lab momentum question is that Google is having a moment. “Google DeepMind is feeling good,” Hugging Face’s Wolf told me.
The party circuit was naturally relentless. Konwinski’s Laude Lounge emerged as one of the week’s hotspots — Jeff Dean, Yoshua Bengio, Ion Stoica, and about a dozen other top researchers came through. Model Ship, an invite-only cruise with 200 researchers, featured “a commitment to the dance floor that is unprecedented at a conference event,” one of the organizers of the cruise, Nathan Lambert, told me. Roon was dry about the whole scene: “you can learn more from twitter than from literally being there … mostly my on-the-ground feeling was ‘this is too much.’”
Here’s what attendees had to say about NeurIPS this year:
What was the buzziest topic among attendees that you think more people will be talking about in 2026?
Which labs feel like they’re surging in momentum, and which ones feel more shaky?
What was the best party you attended or had FOMO over?
Yes, some people thought keynotes were parties. I guess academia lives on at NeurIPS after all.
Technology
How to spot wallet verification scam emails
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Recently, you may have received alarming emails like the one below from “sharfharef” titled “Wallet Verification Required” that uses the MetaMask logo and branding.
These messages warn you to verify your wallet by following a link, but scammers use emails like this to steal your crypto information.
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FBI WARNS EMAIL USERS AS HOLIDAY SCAMS SURGE
Scam emails posing as MetaMask alerts are tricking users into revealing their crypto wallet details. (Photographer: Wei Leng Tay/Bloomberg via Getty Images)
What is MetaMask and why scammers love it
MetaMask is a popular crypto wallet and browser extension that lets you store tokens and connect to blockchain apps on networks such as Ethereum. Because MetaMask is widely known and trusted, criminals impersonate it in phishing campaigns that ask users to “verify” wallets and then harvest recovery phrases or keys.
What makes this email a wallet verification scam
The scam email copies MetaMask visuals and even routes through a Zendesk address to look more professional, yet the “Verify Wallet Ownership” button points to an unrelated domain that has nothing to do with MetaMask. That mismatch between branding and destination is a major red flag in crypto phishing attacks. It also relies on classic pressure tactics and vague corporate language. The body reads:
Dear Valued User,
As part of our ongoing commitment to account security, we require verification to confirm ownership of your wallet.
This essential security measure helps protect your assets and maintain the integrity of our platform.
Action Required By: December 03, 2025
Your prompt attention to this verification will help ensure uninterrupted access to your account and maintain the highest level of security protection.
Phrases like “Dear Valued User,” “essential security measure” and “Action Required By” are common in phishing emails that pretend to be MetaMask and threaten restrictions if you do not comply. Genuine MetaMask support will direct you to metamask.io or official apps and will never ask you to reveal your secret recovery phrase through a link in an unsolicited email.
In this case, the message even claims to come from “МеtаМаsk.io (Support@МеtаМаsk.io)”
Why mention Zendesk can be misleading
Zendesk is a legitimate customer support platform that many companies use to manage tickets and notifications. Scammers sometimes route fake alerts through such services or spoof similar addresses, so messages look like real support tickets, which can fool users who associate Zendesk branding with trust.
In this case, the presence of a Zendesk-style address does not make the message safe because the link still leads away from MetaMask’s official website and asks you to react to manufactured urgency.
NEW EMAIL SCAM USES HIDDEN CHARACTERS TO SLIP PAST FILTERS
Phishing messages urging MetaMask “wallet verification” direct victims to fake websites that steal recovery phrases. (Photo by Morteza Nikoubazl/NurPhoto via Getty Images)
Steps to stay safe from wallet verification scam emails
Taking the right precautions can protect your digital wallet and personal data from scammers.
1) Do not click suspicious links and use strong antivirus software
Avoid clicking buttons or links in unexpected wallet verification emails, even if they show the MetaMask logo. Instead, open your browser and type metamask.io yourself or use the official mobile app to check for any real alerts. Also, install strong antivirus software to detect malicious links, fake sites or malware that tries to capture your keystrokes.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Keep it updated so it can block new phishing infrastructure and known scam domains.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
2) Use official websites only
Always confirm that the address bar shows MetaMask’s official domain or your wallet provider’s genuine site before you sign in. If an email link sends you to a domain that looks odd, close it immediately.
3) Keep your credentials private
Never enter your secret recovery phrase, password or private keys on a site you reached by email. MetaMask support will not ask for that information, and anyone who gets it can empty your wallet.
4) Enable two-factor authentication
Turn on two-factor authentication (2FA) wherever your exchange or related accounts support it, since codes from an app or key add a barrier even if a password leaks. Store backup codes safely offline, so criminals cannot reach them.
REAL APPLE SUPPORT EMAILS USED IN NEW PHISHING SCAM
Criminals are spoofing Zendesk-style addresses to make fraudulent MetaMask support emails appear legitimate. (Photo by Felix Zahn/Photothek via Getty Images)
5) Use a data removal service
Data removal services can help reduce exposed personal details from data broker sites that attackers use to target victims by name and email. Less exposed information makes it harder for phishers to craft convincing wallet alerts tailored to you.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
6) Mark suspicious emails
Mark any fake MetaMask messages as spam or phishing in your inbox so filters learn to block similar attacks. You can also report phishing attempts through MetaMask and your email provider to help protect other users.
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Kurt’s key takeaways
Emails like the one from “sharfharef” use MetaMask’s trusted name, polished design and alarming language to push you into clicking before you think. When you slow down, check the sender, read the wording and confirm the website address, you strip scammers of their biggest advantage, which is panic.
What questions do you still have about protecting your digital accounts and crypto wallets that you want us to answer in a future article? Let us know by writing to us at Cyberguy.com.
Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide – free when you join my CYBERGUY.COM newsletter.
Copyright 2025 CyberGuy.com. All rights reserved.
Technology
iFixit’s FixBot helps with repairs ‘the way a master technician would’
DIY repair site iFixit has launched its own app for iOS and Android, featuring its extensive library of repair guides and resources, a battery health monitor, and a new AI “FixBot” tool that’s been trained on those same guides to help with repairs.
The heart of the new app is the company’s existing library of repair guides, optimized for your mobile device. You can save the devices you own, giving you quick access to the relevant resources, and buy both tools and replacement parts from within the app.
What’s entirely new is FixBot, an AI helper designed to talk you through repairs and troubleshooting. “You tell it what’s happening: your phone dies at 30 percent, your washing machine won’t drain, your mower sputters and stalls,” CEO Kyle Wiens says in a blog post. “It asks follow-up questions. It eliminates possibilities. It thinks out loud with you, the way a master technician would, until the diagnosis clicks into place. Then it finds the parts and walks you through step by step.”
iFixit says the bot pulls its answers from its repair guides, cache of PDF manuals, and user forums. For devices without a dedicated iFixit guide already, the bot “will do its best with manufacturer docs, targeted web searches and information from similar models,” according to Wiens. Right now FixBot is entirely free to use, but eventually its voice controls and document uploads will be limited to a $4.99/month paid plan, with access limits applied to the free version too.
There are other app-specific features that take advantage of being installed on your phone or tablet. If you have an issue with the hardware it’s installed on, it will automatically detect the model, saving you from searching. It also taps into your phone’s battery information to report on your battery health. Most modern phones now include built-in battery health scores anyway, but iFixit’s unique touch is to predict future battery degradation, helping you plan a replacement ahead of time.
“We want to demystify batteries for people,” Wiens told my colleague Sean Hollister. “It should be like an oil change, you know when you’ll need to replace it and plan on regular maintenance.”
The iFixit app is available now on both iOS and Android. It isn’t actually iFixit’s first app, but it’s been a while — the company first launched an iPhone app in 2011, but a few years later was banned from the App Store for tearing down an Apple TV developer unit. Apparently it’s taken until now to get App Store access again (and Wiens’ personal developer account is still on the naughty list) but hopefully it’ll stick this time — he says iFixit has made sure Apple knows it still intends to teach people how to open up their devices.
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