The Trump phone was never a serious phone. Not when it was announced last June, in dodgy renders and with an incoherent spec sheet. Nor when Trump Mobile admitted — just two weeks later — that it wouldn’t be made in the US. Not even when the company revealed the final phone, first to me over a video call in February and then to the world in April through a short commercial with the slick sheen of AI.
Technology
Amazon’s VP explains how to protect yourself from holiday impersonation scams
Black Friday is around the corner, and by the time you finish your Thanksgiving leftovers, Christmas will already be knocking. That might be an exaggeration, but what’s not is the rise in impersonation scams as the holiday season approaches.
With shopping in full swing, Amazon becomes an especially big target. Expect to see bad actors pretending to be trusted contacts, trying to access sensitive information like Social Security numbers, bank details or Amazon account credentials.
To help you enjoy a scam-free shopping experience this holiday season, we spoke with Scott Knapp, VP of Worldwide Buyer Risk Prevention at Amazon, to learn how scammers impersonate the platform, what Amazon is doing to fight holiday scams and how you can stay safe.
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A woman shopping on the Amazon app (Kurt “CyberGuy” Knutsson)
The most common Amazon impersonation scams
Amazon is the world’s largest e-commerce platform, and it becomes even more relevant during the holiday season. With so many of us hunting for deals, scammers are well aware and ready to take advantage. They often use impersonation scams to trick shoppers into handing over card details or other sensitive information.
“During the 2023 holiday shopping season (Black Friday through Christmas Day), the most commonly reported impersonation scam by Amazon customers involved fake order or shipping confirmations claiming that payment was required in the U.S. There was nearly a 1.5x increase in reports of this scam from three weeks prior,” Knapp said.
Another common impersonation scam around this time involves fake purchase alerts for popular tech products. Knapp said that Amazon saw about a 13x spike in customer reports compared to three weeks earlier.
A woman shopping on Amazon on her laptop (Kurt “CyberGuy” Knutsson)
HERE’S WHAT RUTHLESS HACKERS STOLE FROM 110 MILLION AT&T CUSTOMERS
What is Amazon doing to keep customers safe?
It’s clear that many scammers are trying to target Amazon customers, so I wanted to understand what the company is doing to keep them safe. I asked Knapp a bunch of questions about how the e-tail giant is staying ahead of the latest online holiday scams, and you can read his responses below.
How is Amazon working to take down phishing websites and phone numbers used in impersonation schemes?
“Our goal is to ensure that customers are protected when they shop on Amazon. That is why we are initiating the takedown of scammers with public-private partnerships to hold bad actors accountable. We have a team – including machine learning scientists and expert investigators – who protect our store and consumers from fraud and other forms of abuse.
“In 2023 alone, we initiated takedowns of more than 40,000 phishing websites and 10,000 phone numbers being used as part of impersonation schemes. We can take down reported scam phone numbers the same day and phishing websites in just a couple of hours. We also partner with law enforcement across the globe to ensure scammers are held accountable, including having referred hundreds of bad actors to authorities.”
Can you explain how Amazon’s email verification technology helps identify phishing attempts?
“We’ve made it harder for bad actors to impersonate Amazon communications through implementing industry-leading tools, including the adoption of a secure email capability to make it easier for customers to identify authentic emails from Amazon and avoid phishing attempts. Customers using Gmail, Yahoo, and other common email providers can be confident that when they receive an @amazon.com email with the smile logo in their inbox, that email is really from us.”
Can you explain Amazon’s A-to-z Guarantee and how it protects holiday shoppers?
“When customers shop in the Amazon store, they can do so with peace of mind knowing that we stand behind the products sold in our store with the A-to-Z Guarantee.
“When a claim is filed, Amazon combines our advanced fraud and abuse detection systems with external, independent insurance specialists to analyze filings, take on the investigative work for our selling partners, present valid claims, and deny unsubstantiated, frivolous, or abusive claims. By doing this work on behalf of sellers, we save them from having to investigate these claims on their own. Innovating this process enables customers to shop confidently, which in turn drives selling partner success.
“Amazon’s protection applies to physical products purchased in our store worldwide, and in the unlikely event that customers experience issues with timely delivery or the condition of their purchase, whether purchased from Amazon or one of our approximately two million selling partners, Amazon will make it right by refunding or replacing it. Whether during the holiday shopping season, or anytime throughout the year, customers can confidently shop Amazon’s vast selection of amazing products with the A-to-z Guarantee.”
Image of Amazon website (Kurt “CyberGuy” Knutsson)
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How can Amazon customers stay safe?
1. Watch out for red flags: Some telltale signs of an impersonation scam include requests for account or payment information and creating a false sense of urgency. Amazon will never ask for your password, payment or bank transfer through phone, email or any external website. Scammers might reference a purchase (real or fake), a giveaway, a prize or claim that “your account is locked,” urging you to click a link, make a payment or buy a gift card.
2. Verify the email: For any questions related to an order, always check your order history on Amazon.com or via the “Amazon Shopping” app. Only legitimate purchases will appear in your order history. If you are ever unsure about the legitimacy of an email, go to Amazon’s website or app to access the Message Center and review authentic communications.
In addition, you should always check the sender’s email address by hovering over the “From” name and verify it’s a genuine Amazon email, which will come from “@amazon.com.”
An Amazon email (Kurt “CyberGuy” Knutsson)
3. Beware of phishing links: Avoid clicking on random links, especially in messages about shopping deals, order confirmations or account issues. Scammers often use fake links to mimic legitimate retailers and steal your information.
The best way to safeguard yourself from malicious links is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
4. Don’t fall for “too good to be true” offers: Scammers often lure victims with irresistible deals, such as huge discounts on popular products or “exclusive” offers. If an offer seems too good to be true, it probably is. These offers might be tied to fake websites or phishing attempts designed to steal your personal and financial details. Always double-check the legitimacy of any deal before making a purchase. If you’re unsure, visit the official Amazon site or app to search for the product and compare prices.
5. Use a personal data removal service: Scammers can obtain your information from various online sources, including data brokers, people search sites and public records. Using a data removal service can help reduce your digital footprint, making it harder for scammers to access your personal information. This proactive step can be crucial in preventing identity theft and minimizing the chances of falling victim to scams during the busy holiday season.
While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.
6. Report suspicious activity: If you encounter an impersonation scam, your best course of action is to report it to Amazon. Knapp says, “The more consumers report scams to us, the better our tools get at identifying bad actors so that we can take action against them and protect consumers. If consumers suspect that they have encountered a scam, they can report suspicious communications to us at amazon.com/ReportAScam, so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe.”
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Kurt’s key takeaway
Scammers will do their best to ruin your holiday season, but most of their tactics can be easily avoided with the right tools and a little common sense. Be cautious of unsolicited texts, emails or phone calls offering deals, discounts or asking for your personal information. If you’re shopping on Amazon, track everything through the Amazon app and reach out to their customer support for any concerns or questions.
What features or tools do you wish online retailers would implement to enhance customer security during peak shopping times? Let us know by writing us at Cyberguy.com/Contact.
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.
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A flyer offering “free athletic shoes from VA” may look official at first glance. It uses VA-style branding, talks about health and wellness and even lists the MyVA phone number. That is what makes it so dangerous.
VA says the message falsely claims Veterans can receive free athletic shoes from VA. The agency says the promotion did not come from VA and has no connection to any official VA program.
The scam appears to be spreading through a flyer and online posts. It tells Veterans they may be eligible for free athletic shoes “at no cost to you.” It also shows popular shoe brands, steps to “redeem” shoes and a process that appears to involve a VA provider.
That may be enough to get someone to click, call, share or forward before they stop to think.
MEDICAL IDENTITY THEFT FOLLOWS YOU INTO THE DOCTOR’S OFFICE
Veterans are being warned not to click links, scan QR codes or share personal information tied to a fake VA shoe offer. (Kira Hofmann/picture alliance via Getty Images)
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Fake VA shoe offer: what VA says
VA says the free athletic shoe promotion is fake. It did not come from an official VA program, including VPRs, Central Office or Whole Health.
That is important because the flyer borrows the look and feel of a trusted government agency. It also uses health language to make the offer sound like a wellness benefit.
But let’s be real here. A free pair of shoes can sound harmless until the next step asks for your personal details.
Why the fake VA shoe flyer looks so believable
This scam works because it mixes familiar names with an official-looking design. The flyer uses VA branding, a health-focused message and well-known athletic shoe brands.
It also presents the offer as a benefit. That can make people feel like they may miss out if they do not act.
Scammers know that veterans and families often deal with a lot of paperwork, benefit updates and health care messages. A fake flyer can slide into that confusion and feel more believable than it should.
How scammers use real VA details to build trust
One sneaky detail stands out. The flyer lists the MyVA number, but that alone does not make the flyer real.
Scammers often mix real information with fake offers. A real phone number, real logo or familiar agency name can make people lower their guard.
That is why you should verify the offer through VA.gov, your official VA account or your local VA facility before responding.
What the fake VA shoe offer could steal
The flyer may look like it is only about shoes. The bigger risk comes next.
A fake offer like this could lead to a phishing page, a bogus form, a QR code trap or someone asking for sensitive details. That could include your Social Security number, VA login information, health information, address, bank details or credit card number.
Scammers may also use the information to target you again. Once they know you responded to a fake VA offer, they may try a follow-up call, text or email.
DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT
A fake flyer claiming Veterans can get free athletic shoes from VA is spreading online, but the agency says it is not tied to any official program. (U.S. Department of Veterans Affairs)
What to do if you see the fake VA shoe offer
Do not share it. Do not forward it. Do not fill out a form. Do not scan any code connected to it.
Also, do not provide personal, financial or health information because of this flyer.
Instead, warn veterans, family members and colleagues without spreading the image. A quick heads-up can help someone avoid a costly mistake.
Ways to stay safe from VA scams
A few smart habits can help you spot fake VA messages before they turn into a bigger problem.
1) Verify the offer through VA.gov
Go directly to VA.gov or use your official VA account. Do not rely on a flyer, social media post, text message or forwarded image.
2) Do not scan QR codes or click links
A scam flyer may send you to a fake website that looks official. Type the web address yourself or search for the VA page directly.
3) Never share VA login details
Do not give anyone your VA.gov username, password or sign-in code. VA says it will not ask you to share login credentials in an email.
4) Protect personal and health information
Treat your Social Security number, address, date of birth, medical information and benefits details as sensitive. A free offer should never require that kind of information from a random form.
QR CODE EMAIL SCAM TARGETS EMPLOYEE REVIEWS
VA says veterans should verify suspicious benefit offers through VA.gov, an official VA account or a local VA facility. (Antonio Diaz / Getty Images)
5) Call VA using a trusted number
If you have questions, contact VA through an official phone number, the VA website or your local VA facility. Do not trust contact details from a suspicious flyer alone.
6) Report the fake VA shoe offer
Veterans who suspect fraud can report it through VSAFE.gov or call 1-833-38V-SAFE. Reports help VA and other agencies track scams that target veterans.
7) Use strong antivirus protection
Strong antivirus software can help protect you if you click a bad link, scan a risky QR code or land on a fake website tied to a scam. Good protection can block malicious pages, warn you about suspicious downloads and help stop malware before it does damage. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
8) Consider a data removal service
Scammers often use personal details found online to make fake offers feel more believable. A data removal service can help reduce how much of your information is sitting on people-search sites, including your address, phone number and other details that can be used to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
9) Take action fast if you responded
If you already clicked, scanned, called or shared information, change your VA.gov password right away. Use a trusted password manager to create and store a strong, unique password you do not use anywhere else. Turn on multifactor authentication if you have not already done that. Then watch your accounts for suspicious activity.
10) Warn others without forwarding the flyer
Tell family members, friends and veteran groups that the offer is fake, but do not send the flyer along with your warning. Even if your goal is to help, someone else may miss your warning, save the image or share it again. Instead, send a short message that says the free VA shoe offer is a scam and tell them to verify any VA benefit through VA.gov or their local VA facility.
Kurt’s key takeaways
A free pair of shoes can make you drop your guard, especially when the flyer uses VA branding and familiar shoe names. That is the whole trick. Scammers are using trust to push veterans and families toward a bad link, a fake form or a request for personal info. Slow down and verify it through VA.gov or your local VA facility. And if you want to warn someone, send them a message saying the offer is fake instead of forwarding the flyer itself. That keeps the scam from spreading.
Would this fake VA shoe offer have made you pause, or would the official-looking design have fooled you? Let us know by writing to us at CyberGuy.com.
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It’s now on sale for $499, past the days of its tenuous, ever-shifting release dates. A few buyers even have the phone, The Verge among them, though more still seem not to.
It’s clear now that the T1 is a real phone, but that doesn’t mean it’s a serious one. Still, for the next thousand words or so, I will try to take it seriously.
$499
The Good
- It actually exists
- 3.5mm headphone jack
- MicroSD card slot
- It basically runs stock Android
A serious phone wouldn’t look like this
The T1 Phone is a curved slab of cheap gold plastic, the smartphone equivalent of a pair of knockoff wraparound Oakleys. The gold finish — more yellow in certain light, though it certainly does shine and shimmer — is tacky in every sense, with a sticky friction that makes it feel distinctly unpleasant to the touch. My phone arrived with a tiny scratch in the top-right corner.
The phone is fairly thin, and light, but its excessively curved waterfall display feels immediately dated. It also loses one of the chief advantages of that design — better in-hand feel — thanks to the oddly angular frame, which juts into my palm as I hold it.
Almost every detail speaks to bad design. There’s the American flag logo, missing a stripe. The fact that “Trump Mobile” appears on the back twice, in two different orientations and two different fonts. Or the camera module, where the three lenses are spaced at irregular intervals.
There are things to like. The 3.5mm headphone jack will have its fans, as will the microSD card slot inside the phone, or the fact that the phone ships with a case, charger, and braided USB cable. These are things that a certain type of Android fan has lamented the absence of for years.
I, for one, am more excited to be reviewing a phone with a notification light again, a true treat that I thought we’d lost forever. It’s a glimpse of a better world, one I didn’t expect from Trump Mobile of all companies. But like the curved screen, even these welcome touches betray that this is a dated, old-fashioned phone, one based on an old HTC design that already felt like a throwback two years ago.
A serious phone would work outside the US
I live in the UK, meaning I may well have the only Trump phone outside of North America. It cannot maintain any signal stronger than 2G, meaning I can use it for texts and calls but not for data. As best as I can tell from digging through the T1’s FCC certification documents, the phone simply doesn’t support the network bands commonly used in Europe.
The T1 Phone isn’t sold in Europe, and that misshapen flag makes its target market clear. But even Americans get to go on vacation every once in a while. From my experience, it seems unlikely that the T1 would work anywhere in Europe and perhaps not anywhere in the world outside North America.
A serious phone would use more than the minimum hardware
At first glance, the T1’s spec sheet might seem impressive enough: a 120Hz OLED screen, a 5,000mAh battery, a triple rear camera with 50-megapixel sensors.
But the truth is you could find similar specs on almost any $200 Android phone and superior ones on phones sold at this price. Hardware like this is cheap and commodified, something that’s only beginning to change thanks to the ongoing memory crisis. Here, amusingly, the T1 is generously specced: 512GB of storage and 12GB of RAM come as standard. Those, along with the inclusion of wireless charging, are the only things that really stand out on this spec sheet.
Despite all that RAM, and Qualcomm’s modestly capable Snapdragon 7 Gen 3 chipset, the T1 is often sluggish. It sometimes stutters when switching apps or triggering animations, making even basic apps like Duolingo frustrating to use. This hardware isn’t flagship, but it should certainly be more capable than this. I can only assume Trump Mobile didn’t develop the sort of software and firmware performance optimizations that other manufacturers do, handicapping the phone from the start.
1/16
I suspect the camera’s limitations are for similar reasons. The three rear lenses and single selfie camera take basic, functional photos, at least in good light — with the exception of the 8-megapixel ultrawide, which is uniformly poor.
Other phone manufacturers spend millions optimizing their image pipelines, and none of that work is evident here. Daylight photos are vivid and oversaturated, nighttime shots are noisy, and the telephoto shows no signs of electronic stabilization at all, making it feel shaky and unstable. Incredibly, by default every shot is overlaid with a strangely small T1 watermark — as if anyone should want to take credit for these photos.
1/12
A serious phone would have made more effort in its software
As the Trump phone lurched haltingly toward its launch, the going assumption from many was that it would be a bloated mess, loaded with spyware, crypto apps, and MAGA-themed experiences, putting the president’s leering face front and center.
The truth is rather more mundane. It runs Android — the nearly two-year-old Android 15, to be precise — with almost no modifications at all. This is, in fact, about as close to what the nerds call “stock” Android as you’re ever likely to get these days.
The only preinstalled apps that are out of the ordinary are Truth Social, Trump’s own social media network, and Doctegrity, a telehealth platform that’s included with Trump Mobile’s $47.45 cell service. Beyond that you get a single Trump Mobile wallpaper and those photo watermarks, and that really is that.
In a sense, that’s a good thing — I’m hardly lamenting the lack of bloatware. But there’s also no sign that Trump Mobile has the ability or the intent to optimize its phone’s software or deliver any features beyond the minimum.
More worryingly, Trump Mobile hasn’t announced how long it will support the phone with software updates. When I spoke to executives from the company in February, they seemed confused by my question about how many Android version updates the phone would receive, though they did insist that customers won’t “be locked into what’s there today.” For now, that means a 2024 version of Android with a February 2026 security patch; I wouldn’t hold my breath for either to be updated any time soon.
A serious company would put more effort in
In a strange way, the T1 Phone isn’t all that terrible, but only because it proves how hard it actually is to make a truly terrible phone these days. It’s easy enough to throw together the baseline hardware, stick Android on top, and call it a day. For better or worse, that’s more or less exactly what Trump Mobile has done. Between the simple software and the dated hardware features, the T1 is an oddly compelling phone for some old-school Android fans, but Trump Mobile got there entirely by mistake.
This isn’t a serious phone. It’s a marketing stunt that got out of hand, a way to grab attention and juice the subscriber count for an overpriced cell service with the president’s name on it.
Trump Mobile doesn’t care about this phone. And after the year of reporting on it that’s led to this review, I’m thrilled to finally say: Neither should you.
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