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These Helpful Tools Are Tracking Every Restaurant Fee Across DC – Washingtonian

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These Helpful Tools Are Tracking Every Restaurant Fee Across DC – Washingtonian


Screenshot courtesy TransparentFee DMV.

The confusion and lack of transparency around restaurant fees is leading diners to take matters into their own hands. A spreadsheet crowdsourced via Reddit over the past year is perhaps the most comprehensive list yet of dining establishments charging a fee. Meanwhile, a Chrome web browser extension that one Redditor built off the data will pop up an alert anytime you visit the website of a restaurant with an extra charge.

The spreadsheet (with accompanying Google submission form) was created early last year by Sarah Stella, a federal government employee. She’d already been seeing a bunch of posts on the Washington, DC subreddit about people being caught off guard by menu surcharges. Then, she and a co-worker visited (now-closed) ramen restaurant Hatoba. Ordering form a QR code menu, she missed the 20-percent service charge and ended up leaving an additional 20-percent. She felt she needed to do something to create more transparency for diners like herself.

“I like having the full information before I go out to eat,” Stella says. “I know some people say, ‘Oh, I won’t go out if a place has a service fee.’ And I don’t feel that way at all. I just want to know in advance,” Stella says.

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The spreadsheet tracks fee amounts at each restaurant, where they’re advertised, whether the charge is in lieu of tipping, if there’s an option for additional tip, and whether the fee can be removed upon request, among other information. Reddit took off with it and the submissions rolled in: As of now, there are 227 restaurants on the list.

Zachary Grimshaw, a digital and technology consultant for non-profits, wanted to take the fee tracker one step further and make the information more accessible and useful. Like Stella, he’d been finding himself overtipping, not realizing when there was a fee. So he built a Chrome extension called TransparentFee DMV with the help of ChatGPT and his software-engineer brother. Once you install it, a small alert will pop up in the corner of the browser anytime you visit the website of a restaurant charging a fee: “Heads up! People have reported this establishment has a service fee in addition to menu prices.” You can then click further to see the fee amount and fee language. The same “Heads up!” also shows up under the restaurant profile in a Google search. Grimshaw says he’d like to eventually expand the functionality of his tool so that people will get fee alerts on popular reservation sites and in Google Maps.

“The primary goal is to simply make the users aware of any additional fees, not necessarily discourage customers from giving an establishment business,” Grimshaw says. “Additionally, I hope it encourages restaurants to become more transparent with fees, specifically around if and how it benefits the staff.”

Stella says she checks in on the spreadsheet from time to time to keep the information tidy and do some light fact-checking, but ultimately she relies on others to submit accurate details. Grimshaw says he also does his best to verify the information on each restaurant’s website—but the fees are not listed on about half of the websites he’s searched. (The Chrome extension has an option to submit inaccurate or missing data.)

Both Redditors have found the fee transparency across the DC dining scene to be a real mixed bag. Asked to rate restaurants on a whole about their fee transparency, Stella says she’d give them a six out of ten. “I think most people are trying to figure it out in good faith,” she says. “And I think that it’s just going to be confusing for a while.”

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Jessica Sidman

Food Editor

Jessica Sidman covers the people and trends behind D.C.’s food and drink scene. Before joining Washingtonian in July 2016, she was Food Editor and Young & Hungry columnist at Washington City Paper. She is a Colorado native and University of Pennsylvania grad.



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Chicago Mayor Brandon Johnson heads to D.C., set to talk about responding to immigration raids

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Chicago Mayor Brandon Johnson heads to D.C., set to talk about responding to immigration raids


Chicago Mayor Brandon Johnson headed to Washington, D.C., on Wednesday to speak at the National Press Club luncheon.

The mayor plans to talk about the challenges of leading Chicago this past year, and what city officials learned about resisting federal overreach and responding to federal immigration raids in the city.

“I’m obviously very much still concerned about the private, masked, terrorizing police force that the Trump administration continues to sic on working people across this country,” said Mayor Johnson said Tuesday. “It’s why I’ve used every single tool available that’s available to me, and many mayors have looked to those tools that we’ve used, whether it’s through the ICE-free zones, and even the litigation around ICE-free zones, so that we can strengthen and codify our ability to enforce it.”

Mayor Johnson said the next step has to be “real organized resistance, as what we saw organized and prepared during the Civil Rights Movement.”

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“We cannot just simply leave it to protests that just react to the egregious and the harmful and deadly actions coming from the Trump administration,” Johnson said.

Johnson is in Washington to attend the U.S. Conference of Mayors.

Meanwhile, Mayor Johnson also said he is extremely proud of how Chicago handled the 2024 Democratic National Convention. But he is concerned that if the city were awarded the 2028 convention, it would not receive the federal help needed for security for the event.

“You know, the Democratic National Convention would take place at a time in which the Trump administration will still be in charge, and what we’ve seen in cities across America — and more recently Minneapolis — that to turn over our security to the Trump administration, it’s not just me,” said Johnson. “There are a number of us that have profound concerns about that.”

In 2024, Chicago received a $75 million grant from the federal government for security costs.

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Atlanta, Boston, Denver, Las Vegas, and San Antonio are also believed to be bidding to host the political convention in 2028.



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‘My nightmare’; Kentucky woman sues DC to access OUC’s 911 calls in son’s sudden death

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‘My nightmare’; Kentucky woman sues DC to access OUC’s 911 calls in son’s sudden death


A grieving mother from Kentucky is suing Washington, D.C., to uncover the truth about her son’s sudden death.

Was it preventable? Did 911 operators make a mistake?

Those are the questions she’s desperate to answer, but her attempt to access the city’s emergency calls has been denied.

“It’s a struggle to keep moving forward and be a part of the world,” Stephanie Clemans, holding back tears, said during a Tuesday press conference.

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RELATED | Off-duty DC firefighter recounts survival, call for accountability after he was shot

William Ostertag, known by friends and family as Will, was 28 when he was working in his apartment’s gym on November 3, 2024. He lived at the Allegro Apartments in Columbia Heights in Northwest, D.C.

Suddenly, he went into cardiac arrest and collapsed.

“I’m his mom, and I wasn’t there, and I want to know what happened,” Clemans said.

What she does know is that Will lived right next door to a D.C. Fire and EMS firehouse where paramedics could’ve come to his aid almost immediately.

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Yet, according to the lawsuit below, it took them nine minutes.

By then, it was too late. Will had already lost oxygen to his brain and died 11 days later.

“My son was living, making plans, and successfully navigating adulthood. I am so completely proud of him,” Clemans said.

So what happened in those critical moments before his death?

Well, Clemans obtained a written timeline from the 911 dispatch system that shows dispatchers misclassified the original response as a “seizure”, sending an ambulance not equipped with the drugs on board that Will needed for a cardiac arrest.

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But the Office of Unified Communications (OUC) has denied her requests for the 911 calls, falling back on their policy of only releasing 911 audio to the original caller.

“My nightmare is that my vibrant, very much alive son died, and people with power are saying to me that I do not have the right to hear what was happening as he lay on the ground,” Clemans said.

Kevin Bell, her lawyer and a partner at the Freedom Information Group, says her Freedom of Information Act (FOIA) request appeal was also denied by Mayor Muriel Bowser’s Office of Legal Counsel. A decision, he urges them to reconsider.

“I believe, looking at this case, that this is a pretext to attempt to avoid producing records, which are potentially embarrassing to the department and which would provide information that might reflect negatively on the performance of their statutory duties… I believe that this is an instance where government can do the right thing. They can release the information that’s been requested.”

RELATED | Transparency concerns emerge over DC 911 feedback form now requiring caller phone number

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Will grew up in Louisville, Kentucky, and had a little brother.

He lived in D.C. for three years, working for the federal government. He’d just applied for several MBA programs. He lived a full life, suddenly cut short, with a mom determined to get answers about his death.

“This audio recording will help me understand the end of my son‘s life, and it is necessary for me to have it,” Clemans said.

Clemans is scheduled to testify as a public witness in Wednesday’s D.C. Council Performance Oversight Hearing on OUC virtually at 9:30 a.m.

7News reached out to OUC and the Mayor’s Office for a comment on the lawsuit ahead of Cleman’s testimony.

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As of this report, we have not heard back.

RELATED | ‘It’s nothing new’; DC firefighters rerouted twice after OUC dispatch errors



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DC Del. Eleanor Holmes Norton announces retirement at end of current term

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DC Del. Eleanor Holmes Norton announces retirement at end of current term


D.C. Congresswoman Eleanor Holmes Norton announced Tuesday she will retire at the end of her current term, ending more than three decades representing the District.

Norton, a Democrat, has served as D.C.’s delegate since 1991.

In a statement, she said she is stepping aside to make room for the next generation of leaders while continuing to serve through the remainder of her term.

“I’ve had the privilege of representing the District of Columbia in Congress since 1991. Time and again, D.C. residents entrusted me to fight for them at the federal level, and I have not yielded,” Norton said. “With fire in my soul and the facts on my side, I have raised hell about the injustice of denying 700,000 taxpaying Americans the same rights given to residents of the states for 33 years.

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RELATED | DC Delegate Eleanor Holmes Norton ends re-election campaign

Norton is known for her long-standing fight for D.C. statehood and equal rights for District residents.

Although she will not seek reelection, Norton said she plans to remain active in advocating for D.C. after leaving office.

“The privilege of public service is inseparable from the responsibility to recognize when it’s time to lift up the next generation of leaders. For D.C., that time has come. With pride in all we have accomplished together, with the deepest gratitude to the people of D.C., and with great confidence in the next generation, I announced today that I will retire at the end of this term.”

Before Congress, Norton said she helped plan the 1963 March on Washington, served as chair of the Equal Employment Opportunity Commission, argued cases before the Supreme Court and taught law at Georgetown University.

“Thank you to my constituents for choosing and trusting me to fight for you in Congress 18 times,” Norton said. “I will leave this institution knowing that I have given you everything I have. And while my service in Congress is ending, my advocacy for your rights, your dignity, and your capacity to govern yourselves is not.”

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