South
Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them
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Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando, saying the company needs to improve how it communicates with passengers who have disabilities.
Sherri Brun and Camille Tate were traveling together on Southwest Flight 2637, scheduled to depart New Orleans on July 14. Following a nearly five-hour delay, the two friends finally boarded their flight, only to discover they were the only two people on the plane, FOX 35 reported.
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“You’re the only two people on this flight because they forgot about you,” Brun said the two women were told.
Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando. (FOX 35)
Brun and Tate said they had waited by their assigned gate, checking Southwest’s app for updates. However, unbeknownst to them, nearly all the other passengers had been rebooked on a separate Southwest flight to Orlando that departed earlier from a nearby gate, FOX 35 reported.
According to the U.S. Department of Transportation, airlines must provide prompt and effective communication for passengers with visual impairments, especially during delays or rebookings and boarding changes a federal law under the Air Carrier Access Act.
Brun and Tate said that requirement was far from met. “Nobody said a word to us about another flight,” Brun said. “We were just waiting at the gate, checking the app, like everyone else.”
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Travelers make their way through Orlando International Airport on September 2, 2023. (Paul Hennessy/SOPA Images/LightRocket via Getty Images)
“There needs to be some improvement in how they communicate with their passengers, especially those that have disabilities,” Tate said.
“We have seen inaccurate accounts that suggest we ‘forgot’ the two customers, or that we sent a plane back to get them,” a Southwest spokesperson told Fox News Digital in an email. “Neither of these is the case. … The Customers were scheduled on Flight 2637. Although it ran almost five hours late that day, it remained their same flight number throughout.”
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The airline offered each of the women a $100 travel voucher as compensation for the delay. (Kevin Carter/Getty Images)
Southwest said it offered each of the women a $100 travel voucher as compensation for the delay.
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“We apologize for the inconvenience,” Southwest told Fox News Digital. “Southwest is always looking for ways to improve our customers’ travel experiences, and we’re active in the airline industry in sharing best practices about how to best accommodate Passengers with disabilities.”
With the official NFL schedule coming this week, the Dallas Cowboys have revealed when, where and against who their Week 1 contest will be.
The Cowboys announced that they will square off against the New York Giants on the road in Week 1, with the game set for Sunday, Sept. 13, at 7:20 p.m. CT. So, it’s prime time for the Cowboys to start the season.
This is the second game we know about for the Cowboys this year. Of course, we know they will be playing on Thanksgiving, also.
The official schedule will drop on May 14, the NFL announced last week. Schedules for all 32 teams will be revealed on ESPN and the NFL Network, but each team will unveil its own schedule on social media, also.
The Cowboys were always likely to play a road game in Week 1 because of an Usher and Chris Brown concert taking place at AT&T Stadium that week.
Dallas will also be impacted by an Ed Sheeran concert in Week 7, so that’s another potential road game. They could also play on Monday or Thursday that week, or have a bye.
Cowboys’ strength of schedule
According to Warren Sharp of Sharp Football Analysis, the Cowboys are not going to have an easy road to make the postseason.
The Cowboys have the fourth-toughest schedule in the NFL going into the 2026 season, with only the Arizona Cardinals, Miami Dolphins and Carolina Panthers having tougher slates.
Dallas’ schedule is also the third-toughest in the NFC, and the most difficult in the NFC East.
Sharp does his strength of schedule rankings based on win totals from Vegas oddsmakers rather than utilizing the previous season’s records because that metric doesn’t factor in offseason changes.
The Cowboys will play home games against the Jacksonville Jaguars, Arizona Cardinals, San Francisco 49ers, Tennessee Titans, Baltimore Ravens, Tampa Bay Buccaneers, New York Giants, Philadelphia Eagles and Washington Commanders.
On the road, Dallas will square off against the Giants, Eagles, Commanders, Houston Texans, Indianapolis Colts, Los Angeles Rams, Seattle Seahawks and Green Bay Packers.
Of those opponents, seven of them made the postseason in 2025, a list that includes the Jaguars, 49ers, Eagles, Texans, Rams, Seahawks and Packers.
All of those teams should be as good in 2026, and teams like the Colts, Titans, Ravens, Bucs, Giants and Commanders have a very real chance to be improved as well.
It won’t be an easy road for Dallas to get back to the playoffs in 2026, but there’s at least hope following a defensive overhaul.
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Two active wildfires burning in Broward and Miami-Dade counties are reducing air quality and visibility across parts of South Florida Monday as firefighters continue working to contain the flames, according to the Florida Forest Service and other state and local agencies.
The fires are highlighted on Florida’s Active Wildfire Points map, an interactive tool that tracks current wildfires across the state and provides updated information on acreage burned and containment levels. You can check it out here:
Max Road Fire in Broward
The largest blaze, known as the Max Road Fire, was burning west of U.S. 27 and Pines Boulevard in western Broward County. Officials said the fire has scorched at least 5,000 acres as of Monday morning.
Smoke from the Max Road Fire was drifting north and northwest Monday morning due to a light southeast breeze.
Florida City fire in Miami-Dade
A second wildfire, called the 172nd Avenue Fire, is burning near Florida City in southern Miami-Dade County. Officials said the fire has burned at least 210 acres as of Monday morning.
Smoke from that fire remained relatively stagnant because of calm winds, though conditions later Monday could push smoke northward toward Leisure City and Homestead.
The 172nd Avenue Fire temporarily forced the closure of Card Sound Road and restricted access to the Florida Keys over the weekend, though the roadway has since reopened.
Authorities are still urging drivers to use caution in the area because heavy smoke could continue reducing visibility. Residents across South Florida are also being advised to monitor local air quality conditions as firefighters work to bring both blazes under control.
Florida dry season fuels wildfire risk
Florida is currently in its dry season, a period that typically runs from October through May and brings an increased risk of wildfires across the state.
According to the Florida Forest Service, peak wildfire season usually occurs during April, May and June, when dry vegetation, low humidity and windy conditions can help fires spread quickly.
The National Weather Service said ongoing drought conditions and low relative humidity have elevated wildfire danger across much of Florida in recent weeks. Officials are urging residents to avoid outdoor burning and remain alert as firefighters continue battling dozens of active wildfires statewide.
ATLANTA – Drivers in Midtown Atlanta should prepare for traffic changes this week as a new roadwork project begins along 10th Street.
What we know:
The Atlanta Department of Watershed Management said part of 10th Street will close starting Wednesday for sewer repairs.
The construction will impact the eastbound lane between Charles Allen Drive and Monroe Drive.
Officials said the repair project is expected to continue for about four weeks.
Crews will work overnight on weekdays from 5 p.m. until 5 a.m. Construction activity will continue around the clock on weekends until the project is complete.
What you can do:
Motorists traveling through Midtown are encouraged to plan ahead and expect delays in the area during the closure.
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