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Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them

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Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them


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Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando, saying the company needs to improve how it communicates with passengers who have disabilities.

Sherri Brun and Camille Tate were traveling together on Southwest Flight 2637, scheduled to depart New Orleans on July 14. Following a nearly five-hour delay, the two friends finally boarded their flight, only to discover they were the only two people on the plane, FOX 35 reported.

TERRIFIED PASSENGERS ‘FLEW OUT OF THEIR SEATS’ DURING DRAMATIC SOUTHWEST NOSEDIVE TO AVOID MID-AIR CRASH

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“You’re the only two people on this flight because they forgot about you,” Brun said the two women were told.

Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando. (FOX 35)

Brun and Tate said they had waited by their assigned gate, checking Southwest’s app for updates. However, unbeknownst to them, nearly all the other passengers had been rebooked on a separate Southwest flight to Orlando that departed earlier from a nearby gate, FOX 35 reported.

According to the U.S. Department of Transportation, airlines must provide prompt and effective communication for passengers with visual impairments, especially during delays or rebookings and boarding changes a federal law under the Air Carrier Access Act.

Brun and Tate said that requirement was far from met. “Nobody said a word to us about another flight,” Brun said. “We were just waiting at the gate, checking the app, like everyone else.”

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MOM PULLS OFF SNEAKY AIRLINE SEAT HACK THAT HAS OTHER TRAVELERS IN DISBELIEF

Travelers make their way through Orlando International Airport on September 2, 2023. (Paul Hennessy/SOPA Images/LightRocket via Getty Images)

“There needs to be some improvement in how they communicate with their passengers, especially those that have disabilities,” Tate said.

“We have seen inaccurate accounts that suggest we ‘forgot’ the two customers, or that we sent a plane back to get them,” a Southwest spokesperson told Fox News Digital in an email. “Neither of these is the case. … The Customers were scheduled on Flight 2637. Although it ran almost five hours late that day, it remained their same flight number throughout.”

FLIGHT PASSENGER’S RANT ABOUT AIRLINE STANDBY PRACTICES GOES VIRAL AS RECORD SUMMER TRAVEL GETS UNDERWAY

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The airline offered each of the women a $100 travel voucher as compensation for the delay.  (Kevin Carter/Getty Images)

Southwest said it offered each of the women a $100 travel voucher as compensation for the delay.

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“We apologize for the inconvenience,” Southwest told Fox News Digital. “Southwest is always looking for ways to improve our customers’ travel experiences, and we’re active in the airline industry in sharing best practices about how to best accommodate Passengers with disabilities.”

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Dallas, TX

Petar Musa’s Brace Not Enough as FC Dallas Draws LA Galaxy 2-2

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Petar Musa’s Brace Not Enough as FC Dallas Draws LA Galaxy 2-2


For a moment, it looked like FC Dallas was on its way to another statement win at home tonight.

Petar Musa scored two first half goals, to extend his Golden Boot leading tally to nine goals. But after Dallas grabbed control, the Galaxy found a way back before halftime with goals from Lucas Sanabria and Joseph Paintsil.

The second half brought more chances and more frustration for Dallas, which finished the night with 13 shots to LA’s nine. In the end, the point stretched Dallas’ unbeaten run to five games, though just like last week, it felt like another match where Dallas left points on the table.

Key Moments

7’ – GOAL! After a poor pass back by a LA defender, Petar Musa was free to go one-on-one with the LA goalkeeper. After a touch to get ahead of a defender, Musa slotted home his eighth goal of the season from outside the penalty box.

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21’ – Offside! Joaquin Valiente sent a floating ball over the Galaxy defense, where Musa was able to get behind the defense and make an easy play for what appeared to be his second goal of the night. The play was called offside despite a fairly lengthy review period.

38’ – GOAL! This one counts! Musa gets his second of the night off a great ball from Chris Cappis. Logan Farrington picked off the ball in the midfield. He then played Cappis wide to the left of the penalty area. Cappis immediately played a ball back across the goal for Musa to slide in and finish for his ninth of the season.

43’ – Goal LA. Lucas Sanabria got the ball near the top of the penalty area. He took a couple of touches to get outside the penalty box before firing a shot that beat Michael Collodi at the near post.

45+4’ – Goal LA. Gabriel Pec got the ball near the top of the penalty area. He pulled the ball back a bit, which caught a pair of Dallas defenders. This allowed Joseph Painstil to get free behind the Dallas defense as Pec played him through inside the penalty area. Pec immediately smashed home a shot above Collodi to tie the game.

75’ – Another offside goal. This time on a corner kick for Dallas, after a scrum in the penalty box, Kaick hammered home what looked to be the go-ahead goal. But after a few seconds the flag was raised due to a deflection on Osaze Urhoghide, who was in an offside position.

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Instant Reaction

Yeah, this is another disappointing result for this team. In a real way, it felt like the first half against Houston from last month. Dallas grabbed the lead, looked in control, but some defensive miscues opened the game up for the visitors to climb back.

With a double-game week coming up, this will certainly be another game where Dallas will wonder ‘what if’ more than anything else…especially when you factor in the two goals called off for offside.

About the Subs

Eric Quill went to his bench for the first time in the 66th minute, as he brought on Santiago Moreno for Logan Farrington. Quill went to his bench again 81st minute with Ran Binyamin and Nolan Norris coming on for Sebastien Ibeagha and Deedson. The final sub came during stoppage time with Herman Johansson and Joaquin Valiente coming off for Sam Sarver and rookie Nick Simmonds, who made his MLS debut.

Man of the Match

No question about it tonight, it has to be Musa.

Where does this fit into the season

As of this writing, the draw puts Dallas into a three-way tie for 5th place with Real Salt Lake and Seattle. Both are in action right now and look firmly in control of their games. I’d expect Dallas to be in 7th place by the end of the night.

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What’s next for FC Dallas

Dallas wraps up a three-game homestand next Wednesday night as they host Minnesota United.



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Miami, FL

MLS: Messi double helps Inter Miami slay Rapids in front of huge crowd

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MLS: Messi double helps Inter Miami slay Rapids in front of huge crowd


Argentine forward’s brace included the match winner against Colorado Rapids in front of over 75,000 fans in Denver.

Lionel Messi scored a brace and ‌German Berterame headed another as Inter Miami earned a ⁠3-2 win over ⁠the Colorado Rapids in Major League Soccer (MLS) on Saturday in Denver.

Messi scored the go-ahead goal in the 79th minute. He started a run just inside midfield and went ⁠unchallenged until the box, where he blasted into the upper left corner for a 3-2 lead.

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Rafael Navarro and Darren Yapi each scored for Colorado (4-4-0, 12 points) in front of 75,824 at Empower Field, the second-largest crowd in MLS history.

Miami (4-1-3, 15 points) took a 1-0 lead in the 18th minute after Colorado goalkeeper Zack Steffen’s pass was intercepted by Yannick Bright. Josh Atencio offered a hard challenge ‌and was shown a yellow card after video review.

Messi took the resulting penalty and rolled his shot straight down the middle as Miami took a 1-0 lead.

Colorado had a solid look at the goal when midfielder Wayne Frederick attempted a one-touch lob. Miami goalkeeper Dayne St. Clair was out of position and well beyond the penalty arc after heading away a loose ball, but Frederick’s attempt sailed ⁠over the open net.

In the fifth minute of first-half stoppage ⁠time, Miami extended their lead to 2-0, connecting on a series of passes deep in their attacking third. Messi got the run of play started with a tight touch pass to Rodrigo De ⁠Paul.

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De Paul sent Mateo Silvetti on a run to the boundary line. His inward-spinning cross floated to the front of ⁠goal, where Berterame rose above the Colorado defence and ⁠tucked a header under the bar.

Navarro’s goal cut Miami’s lead to 2-1. He started a run in midfield and used a step-over move to get an open shot a few steps into the ‌box that tucked inside the left post past a diving St. Clair in the 58th minute.

In the 62nd minute, second-half substitute Yapi settled on a direct pass from Lucas ‌Herrington ‌and sizzled a shot past St. Clair for the equaliser.

Miami closed the win playing a man down as Yannick Bright was sent off with a red card in the 87th minute.

Inter Miami forward Lionel Messi scores his 13th-minute penalty against the Colorado Rapids [Geneva Heffernan/AP]



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Atlanta, GA

New York hosts Atlanta with 1-0 series lead

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New York hosts Atlanta with 1-0 series lead


Atlanta Hawks (46-36, sixth in the Eastern Conference) vs. New York Knicks (53-29, third in the Eastern Conference)

New York; Monday, 8 p.m. EDT

LINE: Knicks -5.5; over/under is 216.5

EASTERN CONFERENCE FIRST ROUND: Knicks lead series 1-0

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BOTTOM LINE: The New York Knicks host the Atlanta Hawks in the Eastern Conference first round with a 1-0 lead in the series. The Knicks won the last matchup 113-102 on Saturday, led by 28 points from Jalen Brunson. CJ McCollum led the Hawks with 26.

The Knicks are 35-17 in Eastern Conference games. New York has a 9-4 record in one-possession games.

The Hawks are 27-25 in Eastern Conference play. Atlanta is third in the league scoring 18.1 fast break points per game. McCollum leads the Hawks averaging 5.0.

The Knicks are shooting 47.8% from the field this season, 0.4 percentage points higher than the 47.4% the Hawks allow to opponents. The Hawks are shooting 47.4% from the field, 1.4% higher than the 46.0% the Knicks’ opponents have shot this season.

TOP PERFORMERS: Karl-Anthony Towns is averaging 20.1 points and 11.9 rebounds for the Knicks. Brunson is averaging 19.9 points over the last 10 games.

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Dyson Daniels is scoring 11.9 points per game and averaging 6.8 rebounds for the Hawks. Nickeil Alexander-Walker is averaging 21.3 points and 2.9 rebounds over the last 10 games.

LAST 10 GAMES: Knicks: 6-4, averaging 110.4 points, 40.7 rebounds, 26.2 assists, 8.4 steals and 3.3 blocks per game while shooting 49.4% from the field. Their opponents have averaged 106.9 points per game.

Hawks: 5-5, averaging 117.2 points, 43.5 rebounds, 27.7 assists, 8.4 steals and 4.7 blocks per game while shooting 47.2% from the field. Their opponents have averaged 112.0 points.

INJURIES: Knicks: Tyler Kolek: day to day (oblique), Mitchell Robinson: day to day (ankle), Karl-Anthony Towns: day to day (elbow).

Hawks: Jock Landale: out (ankle).

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.





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