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Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them

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Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them


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Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando, saying the company needs to improve how it communicates with passengers who have disabilities.

Sherri Brun and Camille Tate were traveling together on Southwest Flight 2637, scheduled to depart New Orleans on July 14. Following a nearly five-hour delay, the two friends finally boarded their flight, only to discover they were the only two people on the plane, FOX 35 reported.

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“You’re the only two people on this flight because they forgot about you,” Brun said the two women were told.

Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando. (FOX 35)

Brun and Tate said they had waited by their assigned gate, checking Southwest’s app for updates. However, unbeknownst to them, nearly all the other passengers had been rebooked on a separate Southwest flight to Orlando that departed earlier from a nearby gate, FOX 35 reported.

According to the U.S. Department of Transportation, airlines must provide prompt and effective communication for passengers with visual impairments, especially during delays or rebookings and boarding changes a federal law under the Air Carrier Access Act.

Brun and Tate said that requirement was far from met. “Nobody said a word to us about another flight,” Brun said. “We were just waiting at the gate, checking the app, like everyone else.”

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MOM PULLS OFF SNEAKY AIRLINE SEAT HACK THAT HAS OTHER TRAVELERS IN DISBELIEF

Travelers make their way through Orlando International Airport on September 2, 2023. (Paul Hennessy/SOPA Images/LightRocket via Getty Images)

“There needs to be some improvement in how they communicate with their passengers, especially those that have disabilities,” Tate said.

“We have seen inaccurate accounts that suggest we ‘forgot’ the two customers, or that we sent a plane back to get them,” a Southwest spokesperson told Fox News Digital in an email. “Neither of these is the case. … The Customers were scheduled on Flight 2637. Although it ran almost five hours late that day, it remained their same flight number throughout.”

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The airline offered each of the women a $100 travel voucher as compensation for the delay.  (Kevin Carter/Getty Images)

Southwest said it offered each of the women a $100 travel voucher as compensation for the delay.

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“We apologize for the inconvenience,” Southwest told Fox News Digital. “Southwest is always looking for ways to improve our customers’ travel experiences, and we’re active in the airline industry in sharing best practices about how to best accommodate Passengers with disabilities.”

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North Carolina

North Carolina father-to-be saved by quick-thinking pregnant wife after suffering sudden heart attack

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North Carolina father-to-be saved by quick-thinking pregnant wife after suffering sudden heart attack


A North Carolina man who unknowingly lived with a rare heart condition was saved by his pregnant wife after he suddenly went into cardiac arrest while lounging in bed.

Brandon Whitfield, 39, was already preparing for one drastic lifestyle change when his wife, Angela, became pregnant last spring.

Then, he suffered an unexpected heart attack when she was just nine weeks along.

Brandon Whitfield, 39, went into cardiac arrest while watching the hockey playoffs WSOC – TV

“I was eating carrot cake in bed watching the hockey playoffs. And mid-conversation, I just started to slump over,” Brandon recounted to WSOC-TV.

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Angela didn’t think anything of it for a few seconds, figuring Brandon might just be groggy or joking, but “jumped into action” when she realized “this was an emergency.”

Thankfully, Angela has worked as a physician assistant for more than a decade. She knew what to do instantly and, after calling 911, started to perform CPR on her prone husband.

Angela was shaken in the moments after, though, as she started to rationalize what she’d just had to do.

“You absolutely never ever think you are going to have to do CPR on your spouse,” she told the outlet.

Angela Whitfield, a trained physician assistant, performed CPR while waiting for paramedics to arrive at their home. WSOC – TV

“I thought I may be a widow,” she added.

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Brandon was rushed to a nearby Novant Health medical center and, to his horror, diagnosed with a rare heart condition.

“Just because you’re young and you’re fit and you’re relatively healthy doesn’t mean that heart disease can’t happen to you,” Brandon told the outlet.

Brandon was diagnosed with a rare heart condition that required him to change his eating habits. WSOC – TV

Brandon was quick to laud his wife with praise.

“It was nothing short of a miracle. Everything lined up for her to be there. It was not my time,” he said.

In the wake of his shocking diagnosis, Brandon had to adopt a Mediterranean diet and is trying to be “more mindful” about what he eats — which means no more carrot cake.

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After his brush with death, the dad-to-be implored others who may be taking their lives for granted to make sure they don’t leave anything unsaid, just in case their final days are nearer than they think.

“If you can do something today, do it today. If you can tell your family you love them, do it,” he said.



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Oklahoma

Oklahoma Ford Sports Blitz: Mar. 1, 2026

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Oklahoma Ford Sports Blitz: Mar. 1, 2026


Big night in downtown OKC as the Oklahoma City Thunder welcome the Denver Nugget and Shai Gilgeous-Alexander is back on the floor.

Steve McGehee reports live from Paycom Center with the latest on SGA’s return after missing nine games, the Thunder’s push to hold the top spot in the Western Conference, and what getting healthy means for OKC’s title hopes.





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South-Carolina

Rev. Jesse Jackson returns home to South Carolina to lie in state

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Rev. Jesse Jackson returns home to South Carolina to lie in state


COLUMBIA, S.C. (AP) — After a long career of fighting for civil rights, the Rev. Jesse Jackson Sr. is visiting his home for one last time to lie in state at the South Carolina capitol on Monday.

The final full honors from the state where he was born is a far cry from his childhood in segregated Greenville, where in 1960 he couldn’t go inside the local library’s much better funded whites-only branch to check out a book he needed.

Jackson led seven Black high school students into that segregated branch, where they sat down and read books and magazines until they were arrested. The branches closed, then quietly reopened for all.

With that action, Jackson launched his career — and crusade — fighting for equality for all. He would catch the attention of the Rev. Martin Luther King Jr. and join the voting rights march King led from Selma to Montgomery, Alabama.

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Jackson died Feb. 17 at age 84 after battling a rare neurological disorder that affected his mobility and ability to speak in his later years.

The South Carolina services are part of two weeks of events. It began with Jackson’s body lying in repose and the public invited last week to his Rainbow PUSH Coalition’s Chicago headquarters.

After South Carolina, Jackson will be returned to Chicago for a large celebration of life gathering at a megachurch and the final homegoing services at the headquarters of Rainbow PUSH. Plans for a service in Washington, D.C., to honor him have been postponed until a later date.

Nationally, Jackson advocated for the poor and underrepresented for voting rights, job opportunities, education and health care. He scored diplomatic victories with world leaders.

Trough his Rainbow PUSH Coalition, he channeled cries for Black pride and self-determination into corporate boardrooms, pressuring executives to make America a more open and equitable society. He stepped forward as the Civil Rights Movement’s torchbearer after King’s assassination, and would run for the Democratic presidential nomination in 1984 and 1988.

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Jackson continued to be active in his home state, pushing in 2003 for Greenville County to honor King by matching the federal holiday in his honor and in 2015 by advocating for removing the Confederate flag from South Carolina Statehouse grounds after nine Black worshipers were killed in a racist shooting at a Charleston church.

Jackson is just the second Black man to lie in state at the South Carolina capitol. State Sen. Clementa Pinckney was honored in 2015 after he was shot and killed in the Charleston church shooting.

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Associated Press writer Sophia Tareen in Chicago contributed to this report.

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