Texas
Global IT outage being pinned on Texas cyber firm CrowdStrike
Behind a massive IT failure that grounded flights, upended markets and disrupted the operations of corporations around the world is one cybersecurity company: Austin-based CrowdStrike Holdings Inc.
Known as a dominant supplier of software that protects businesses from ransomware attacks, CrowdStrike was thrust into the spotlight on Friday as it struggled to fix a faulty patch that led to cascading, system-wide failures, paralyzing the operations of clients ranging from banks to global retail giants to health-care systems on Friday.
CrowdStrike was founded by former executives of antivirus pioneer McAfee Inc. and has grown into the leading maker of a relatively new type of security software that’s considered among the best defenses against ransomware and other hacking threats. It controls what market research firm IDC estimates is nearly 18 percent of the $8.6 billion global market for so-called “modern” endpoint protection software, just ahead of archrival Microsoft.
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…
— George Kurtz (@George_Kurtz) July 19, 2024
The type of software CrowdStrike supplies is separate and distinct from older, more limited types of security software. Traditional antivirus software was useful in the early days of computing and the internet for its ability to hunt for signs of known malware, but it has fallen out of favor as attacks have become more sophisticated. Now, products known as “endpoint detection and response” software that CrowdStrike develops do far more, continually scanning machines for any signs of suspicious activities and automating a response.
But to do this, these programs have to be given access to inspect the very core of the computers’ operating systems for security defects. This access gives them the ability to take disrupt the very systems they are trying to protect. And it is how Microsoft Windows systems came into play in Friday’s outage.
Representatives for CrowdStrike confirmed online reports that a glitch in the company’s Falcon software was responsible for disabling potentially millions of corporate and government Windows computers around the world and causing the dreaded “blue screen of death.”
The company pegged the incident to “a defect found in a single content update for Windows hosts,” in a statement on Friday and said the outage wasn’t down to a cyberattack or security breach. Anyone using a Mac or Linux machine isn’t impacted, the company said, adding that “a fix has been deployed.”
An apparently separate incident involving Microsoft Corp.’s Azure cloud services also caused widespread disruption on Friday.
While cybersecurity professionals say CrowdStrike’s technology is a strong way to defend against ransomware, its cost — which in some cases can be more than $50 per machine — means that most organizations don’t install it on all of their computers. What that means, however, is that the computers that have the software installed on them are among the most important to protect, and if they go down, key services can fall with them.
One outstanding question is whether CrowdStrike’s software fix can be rolled out automatically or manually.
“You’ll have men in white vans going around to try manually fix this problem even when they put out a fix,” said Alan Woodward, professor of cybersecurity at the University of Surrey, in an interview with Bloomberg News. “To use the laptops, they’ll have to manually intervene — that is a big job.”
There’s also the question of how the bad rollout happened to begin with.
“CrowdStrike is meant to keep these machines safe,” Woodward said. “This is the sort of thing ransomware would do, but imagine ransomware simultaneously hitting the biggest organizations in the world — container ports in the Baltics, hospitals, railway stations, they’ve all been hit at once because of this one little file.”
CrowdStrike’s customer base comprises large organizations that have a large number of remote machines to manage, he added. “The economic impact is going to be huge.”
– Jordan Robertson and Shona Ghosh for Bloomberg
Texas
South Texas Blood & Tissue sends blood units to Austin after 6th Street mass shooting
SAN ANTONIO — South Texas Blood & Tissue worked late last night and early this morning to prepare and send blood units to Austin in the wake of the mass shooting on 6th street early Sunday.
The Blood Emergency Readiness Corp (BERC) has been activated and an additional 140 units have been sent from various blood centers, including O negative and O positive.
The blood bank says community support is critical and community members are encouraged to donate at any local donor center.
3 dead, 14 injured in Austin mass shooting on 6th Street, suspect fatally shot by officers
Mayor Gina Ortiz Jones shared her condolences, adding that commonsense gun reform may prevent such tragedies in the future.
I’m deeply saddened to hear of the mass shooting in Austin that killed and injured so many,” Mayor Jones said in a statement. “Let’s keep our neighbors to the north in our prayers, that those injured recover quickly and the families of the victims who were needlessly murdered are comforted. We must prevent such tragedies from happening through commonsense gun solutions. Thank you to the first responders who were at the scene and prevented further loss of life.
U.S. Congressman Joaquin Castro condemned the country’s gun violence in an X post saying in part “Congress must continue to work to end the scourge of gun violence in our country.”
San Antonio’s FBI office is also assisting the Austin Police Department in their investigation, officials shared at a press briefing this morning.
Special Agent Alex Doran said the joint terrorism task force is helping investigate potential early indications of terrorism.
“We have members from our Evidence Response team as well as our many other specialty teams, including our digital forensics folks that are on scene, helping to address the scene and gather additional evidence,” Doran said. “Obviously, it’s still way too early in the process to determine an exact motivation, but there were indicators that on the subject and in his vehicle that indicate potential nexus to terrorism. Again, it’s still too early to make a determination on that.”
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Texas
St. Andrew’s Prom Closet helps North Texas teens shine without the high cost
It’s that time of year again – prom season. For many students, it’s a night to remember, but between dresses and other expenses, the costs can add up quickly. Every year, St. Andrew’s Methodist Church steps up to help ease the financial burden for families, offering free prom dresses and accessories to young women.
“I’m feeling very excited, very happy, you know it’s all like coming to me at once,” said Gabrielle Bennett, a high school junior.
Prom season is a moment many young girls look forward to, and finding the perfect dress.
Boutique experience for every shopper
“It was a lot of searching through a lot of dresses.. and seeing what fits, what doesn’t, what looks nice, and then you finally find one, and it fits perfect,” said Ally Atkins, a high school senior.
For 17 years, St. Andrew’s Methodist Church has opened its prom closet to girls across North Texas, helping those who may not be able to afford the high cost of prom. This year, organizers hope to serve 1,400 shoppers. There are more than 5,000 dresses to choose from in different colors, styles, and sizes.
“Every young lady should feel special at prom. Every young lady deserves to be beautiful, and in some cases, some of these young ladies, this would not be possible,” said Kathy Moore, a Prom Closet chairman.
Community donations make it possible
The experience is designed to feel like a real boutique – from trying on dresses to grabbing the perfect shoes, bag, and accessories. Everything is donated.
“I had one yesterday that walked into our dress area, and she stopped and just said, ‘wow,’ and so right there, that moment, that’s why we do it,” Moore said.
Organizers said the event is made possible by community donations and dozens of volunteers, but they’re always looking for more help. Next year, they hope to serve even more girls, continuing their mission to make more prom dreams come true.
“I want to thank this whole organization, I’m very grateful,” Bennett said.
How to participate
If you know someone who may need a prom dress this season, the Prom Closet is open until March 7. It is by appointment only. For more information, visit: https://standrewmethodist.org/prom-closet/
Texas
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