No. 6-seed Maryland women’s basketball had a chance to earn the final shot Thursday night.
Maryland
How the latest cyberattack is affecting prospective car buyers in Maryland — and nationwide – WTOP News
Car dealerships around the country are the latest victims of a cyberattack. Hackers went after a company, CDK Global, that makes software used by car dealers both here in the U.S. and in Canada.
Car dealerships around the country are the latest victims of a cyberattack.
Hackers went after a company, CDK Global, that makes software used by car dealers both here in the U.S. and in Canada.
It started last week and fallout continues to be felt Tuesday.
Peter Kitzmiller is the president of the Maryland Automobile Dealers Association. He joined WTOP’s Shawn Anderson and Anne Kramer to talk about it.
President of the Maryland Automobile Dealers Association Peter Kitzmiller talks with WTOP’s Shawn Anderson and Anne Kramer about the CDK cyberattack affecting car dealerships around the country.
The transcript below has been lightly edited for clarity.
Shawn Anderson: So when did car dealers in Maryland first realize that something was wrong and what transactions or issues have come as a result of this cyberattack?
Peter Kitzmiller: So I think we were we were made — or the dealerships were made — aware at like 2 a.m. last Wednesday. So it’s already been almost a week now. And so it’s had a pretty significant impact right off the bat. I mean, we’re like every other business, everything’s run by computers, processing your new car, used car purchase, making your appointment in the service department, communicating with customers — all those things, even the phone systems were impacted.
I think the biggest issue was, in Maryland, when you go to buy a car, the dealership provides either with a part tag or a temporary tag. All that is done electronically through the dealer management system, like CDK. That was an issue, but we’ve been working with MVA and so that part of the transaction, we can absolutely get you tags now. And that’s not going to be an issue going forward.
Anne Kramer: What has been the toughest part? I mentioned about going old school, some dealerships are. Is that what you’re seeing in Maryland, with some of the dealerships here, they’re having to use pen and paper?
Peter Kitzmiller: Absolutely, that is part of it. Some of those things are going to have to go back, you know, 30 years ago. And again, transmitting information to a lender on behalf of a customer, all those things have been a little bit, have been made more complex, because we don’t have the system back up and running yet. But I do want to tell everyone that if you’re considering buying a car, you’ve been working with the dealership, absolutely they’ve got workarounds — they’re going to make it work.
If you haven’t been contacted as quickly as you normally would, or you’re having a harder time making a service appointment. That’s where that impact is going to be felt. But again, I certainly would encourage everyone, if you’ve been looking at a car online or whatever, don’t hesitate to go into the dealership because we are coming up with workarounds.
Shawn Anderson: How much of a financial impact though has this had on dealerships in Maryland over the past few days?
Peter Kitzmiller: I don’t think we could put a number on it yet. There’s no question it is going to have a financial impact. I think it’s going to be pretty significant. Car dealerships are very cash intensive businesses, a lot of employees and, you know, you go a day when you can’t transact any business, there’s going to be a cost associated with that.
Anne Kramer: Peter, has every car dealership in Maryland been impacted by this?
Peter Kitzmiller: Not necessarily. So there’s really two categories of people that have been directly impacted. If you’re one of the dealerships that used CDK for what we call DMS or your dealer management system, then yes, you’ve been significantly impacted. Then there’s a subset of electronic commerce called CVR. If you use them, they’re a subsidiary of CDK. So they have been impacted as well.
So the dealers that have CDK as their primary dealer management system has been impacted the most, but every dealer has probably had some issue because they work together, they work with various vendors that are across platforms, but it’s primarily those dealers that use CDK. Again CDK was one of the biggest players in the industry. I think they have 15,000 dealership rooftops across the country. So they’re certainly a very, very significant part of the industry.
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Maryland
Around Town: Maryland Home and Garden Show returns to the State Fairgrounds
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Maryland
No. 6-seed Maryland women’s basketball stunned by No. 11-seed Oregon, 73-68, in Big Ten Tournament second round
Oluchi Okananwa drew an and-one opportunity to potentially cut the deficit to one point. But she missed the free throw.
No. 11-seed Oregon went the other way and head coach Brenda Frese decided not to foul. With 4.4 seconds remaining, guard Avary Cain knocked down a 3-pointer to end Maryland’s run in the Big Ten Tournament after just one game with a 73-68 loss in Indianapolis.
“It felt like deja vu,” Frese said.
Just like the last time it faced Oregon — in College Park in late January — Maryland led by a slim margin heading into the fourth quarter.
That night, the Terps were outscored 24-11 in the fourth. It was 21-11 in favor of Oregon on Thursday.
“They just made a few more plays than we did late game that sent us home,” Frese said.
Maryland’s offense didn’t come through when it needed it most — it made just one 3-pointer on 15 attempts on the night.
The Terps relied on interior scoring in the first half. Of its first 23 points, 22 came from inside the paint — the only other score was a free throw. The game finished with Maryland scoring 48 points in the paint. The other 15 points came from free throws.
But that was too one-dimensional offensively. The Terps attempted 21 layups and seven 3-pointers in the first half. It finished with 33 layups and 16 3-pointers, and made 20 layups compared to one 3-pointer.
As the first half progressed, Oregon adjusted to take away that gameplan. The second quarter started with an 11-2 Ducks run — they simply found more ways to score. Maryland could not find scoring outside of the paint or the charity stripe — its only 3-pointer came with 1:50 remained in the first half.
The Ducks weren’t dominating from deep, either; the game consisted mostly of back-and-forth layups. Still, the lack of success from beyond the arc was relatively uncharted territory for head coach Brenda Frese.
Early on, the Terps were overly cautious in avoiding foul trouble. But it backfired.
Oluchi Okananwa started the game on 3-of-3 shooting and scored six of Maryland’s first eight points. She has dealt with foul trouble in recent games. So Frese opted to have her sit for the remaining six minutes of the first quarter after committing a foul.
But amid the intention to avoid foul trouble, Yarden Garzon committed two quick fouls early in the second quarter.
The referees continued to call a tight game in the third quarter. Okananwa got up to three fouls, and so did Isi Ozzy-Momodu. The Terps were in the exact position they were looking to avoid.
Due to its cautiousness regarding foul trouble, Maryland’s rotations were altered. Breanna Williams had some extended playing time — though it started out well, it turned sour quickly. She made an early layup, but also had some defensive lapses and looked largely out of place.
Maryland relied on its freshmen for 35 collective minutes in the first half. They were impactful, but not as much as its senior leadership, which was hampered by foul trouble.
Okananwa finished with 27 points and was Maryland’s main workhorse. It didn’t end up being enough, but her ability to drive inside gave her team a fighting chance.
“Just be aggressive. Be my normal self. A lot of good things happen for me when I drive,” Okananwa said. “Whether it’s me getting to the line or finishing the bucket. So that was my mentality. Just be aggressive.”
With a loss in the first game of the Big Ten Tournament, what seemed like a sure thing that Maryland would host NCAA Tournament games now looks in jeopardy.
1. A shocking loss. Since joining the Big Ten, this is the first time Maryland failed to reach the quarterfinal round of the conference tournament. Last year, the Terps lost their first game but had a double-bye; this was their worst outing ever in the Big Ten Tournament.
2. What now? With the Terps’ run in Indianapolis now over, they will wait to see if they will host in the NCAA Tournament. Maryland was not the only Big Ten team slated to host that lost on Thursday — Michigan State did too. It remains to be seen what that means for the Terps.
“It shouldn’t be judged off of one game, and I think our conference prepares you night in and night out,” Frese said. “I think you should be rewarded for your body of work.”
3. Garzon’s bad game. Maryland needed more from Garzon on Thursday and simply didn’t get it, as she shot 1-of-11 from the field and 1-of-9 from deep. If she made one or two of those shots, there’s a good chance Maryland would have won.
Maryland
Maryland AG Brown announces $1.99M settlement with LifeBridge Health over hospital fees
MARYLAND (WBFF) — Maryland Attorney General Anthony Brown announced Thursday that his office has reached a settlement with LifeBridge Health, Inc. that will provide nearly $2 million in restitution to certain patients who paid outpatient facility fees before new state notice requirements took effect.
AG Brown said the Consumer Protection Division entered into a settlement agreement with LifeBridge concerning hospital fees known as outpatient facility fees that were charged prior to July 1, 2021, when the Facility Fee Right-to-Know Act took effect and established standards for notices about such fees.
The Consumer Protection Division alleged that consumers were not adequately informed they would be subject to the facility fees. LifeBridge denied that patients had been inadequately informed, but agreed to pay $1,985,198.90 in restitution.
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The restitution is for patients who paid out-of-pocket for fees charged by certain LifeBridge hospital clinics for clinic services received before July 1, 2021, when those services also were available at a non-hospital facility owned or operated by a LifeBridge affiliate where the consumer would not have incurred a facility fee.
Eligible patients should expect to receive a refund check from LifeBridge over the next six months, according to AG office.
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Consumers with questions about the settlement can call 410-576-6571.
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