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Kroger’s all self-checkout Dallas store brings back cashiers

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Kroger’s all self-checkout Dallas store brings back cashiers


Cashier-staffed checkout lanes are returning to Kroger’s Oak Lawn store.

After three years, Kroger is reversing its decision to turn its smallest store in the market into an all self-checkout store.

The location at 4142 Cedar Springs Road converted to all self-checkout in Feb. 2021 and it was the only one among the grocery chain’s 2,700 U.S. stores trying out the idea.

“We listened closely to customer feedback and made the decision to convert back to hosting staffed checkout lanes at this store,” said John Votava, Kroger spokesman.

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The conversion to a mix of staffed and self-checkout lanes started on Tuesday, he said.

Shoppers love and hate the self-checkout experience, but people are using it. About 29% of food retail transactions were through self-checkout lanes in 2022, according to the food industry association, FMI.

While retailers rethink self-checkout, a walk into any Walmart, Target, Costco and any brand of traditional supermarket reveals a mix that signals the self-service payment lanes aren’t going away. Trader Joe’s is a holdout with all cashier-staffed lanes and has also stayed away from e-commerce.

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Some stores have modified their self-checkout areas for purchases of fewer than 10 or 15 items. Target last year started testing 10 items or fewer checkout lanes in stores saying it wasn’t about theft but it was intended to speed up the process for shoppers who want to use it.

H-E-B has put limits of 10 or 15 or fewer items on its self-checkout lanes, said Mabrie Jackson, H-E-B and Central Market spokeswoman. The San Antonio-based grocer has also added two self-checkout lanes with longer belts for 25 or fewer items in its newer stores including Plano, Frisco, Allen and McKinney stores, she said. Central Market has also added self-checkout lanes over the last three years with a 15-item or fewer limit.

Most H-E-B stores including those in North Texas have a limited of 10 or fewer items at the self-checkouts.(H-E-B)

Walmart hasn’t put a limit on its self-checkout lanes, said Walmart spokesman Josh Havens.

Walmart experimented with an all self-checkout Supercenter in Plano, creating this huge circle of checkout lanes with employees corraled in the middle watching and ready to assist shoppers. The self-checkout area was installed in 2021 and the idea was ditched within months.

On its customer service website, Walmart says, “If you prefer checking out with a cashier, we will continue to have that option available for customers who prefer that method.”

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Dallas, TX

Tarrant County hires new jail chief from Dallas County for role left vacant since May

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Tarrant County hires new jail chief from Dallas County for role left vacant since May


The Tarrant County Sheriff’s Office announced Monday that Shannon Herklotz, who has overseen the Dallas County jail system for just under two years, was hired to oversee its own jail operations.

The role Herklotz stepped into has been vacant since May, following a retirement. The former chief deputy’s retirement came as the jail is facing rising scrutiny over in-custody deaths, including one that led to a criminal investigation and the arrest of two jailers.

Herklotz, 54, joined Dallas County in February 2023 after leaving Harris County, where he managed operations at the Harris County Jail in Houston — the largest county jail system in Texas.

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Before then, he worked at the Texas Commission on Jail Standards, the state regulator responsible for overseeing county jails and privately operated jails in the state.

“Shannon brings more than three decades of detention experience to TCSO and we are lucky to have him,” Tarrant County Sheriff Bill Waybourn said in a news release announcing the hire. Waybourn has pushed back on criticism over the in-custody deaths, saying many were the result of natural causes.

Local activist Liz Badgley leads a chant as people protest recent jail deaths outside the Tarrant County Corrections Center, Friday, Jan. 3, 2025, in Fort Worth.(Elías Valverde II / Staff Photographer)

A spokesperson for the Dallas County Sheriff’s Office did not immediately respond Monday afternoon to a request for comment about Herklotz’s departure.

A Tarrant County spokesperson said Herklotz would not be made available for interviews Monday.

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Herklotz left Dallas County in December and joined Tarrant County earlier this month, according to Texas Commission on Law Enforcement records.

Herklotz began his career in 1990 as a correctional officer with the Texas Department of Criminal Justice, which oversees the state’s prison system.

Herklotz joined the Texas Commission on Jail Standards in 1998 as a field inspector for South Texas and was promoted to assistant director of inspections and jail management in 2007, according to a bio on the Dallas County sheriff’s website.

The Sam Houston State University graduate was inducted into the Texas Jail Association Hall of Fame in 2009 and received the association’s President’s Award in 2019, according to the release and the bio.

Herklotz, after more than 20 years with the commission, joined the Harris County Sheriff’s Office in 2021. He remained there until January 2023, when he told the sheriff he would resign.

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In a letter obtained and published by the Houston Chronicle, Herklotz told Harris County Sheriff Ed Gonzalez that he pushed himself to “new limits” in the role, but the results were “not always what I/we expected.”

Herklotz had recently been demoted and forced to take a salary cut, the Chronicle reported. The downtown jail, among other issues, was facing overcrowding and was shipping some inmates to facilities in West Texas and Louisiana.

“I have no regrets and there is very little that I would change,” Herklotz wrote in the 2023 resignation letter to Gonzalez. “However, I feel that you and [Chief Deputy Mike Lee] want to move in a new direction and I do not feel as I have a place in that vision. I respect your decision[s].”

Herklotz’s rationale for leaving Dallas County was not immediately clear Monday, but reporting by KERA suggests compensation was a factor.

Dallas County Commissioner John Wiley Price told the station that the county could not match the compensation package Tarrant County had offered Herklotz.

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As of November 2023, Herklotz was making an annual salary of more than $158,600, according to personnel records obtained by The Dallas Morning News in a records request.

The Tarrant County Corrections Center is seen, Friday, Jan. 3, 2025, in Fort Worth.
The Tarrant County Corrections Center is seen, Friday, Jan. 3, 2025, in Fort Worth.(Elías Valverde II / Staff Photographer)

The Tarrant County spokesperson did not provide Herklotz’s new annual salary and advised The News to submit a records request seeking that information.

Herklotz has assumed the role previously held by Charles Eckert, the former chief deputy overseeing Tarrant County’s jail operations. His departure came shortly after the death of Anthony Johnson Jr.

In April, Johnson, 31, died after a struggle in which a jailer kneeled on his back and used pepper spray on him. Two jailers are facing murder charges in connection to the death, which the Tarrant County medical examiner’s office ruled as homicide caused by chemical and mechanical asphyxiation.

Johnson’s death sparked criticism and spotlighted an increase in in-custody deaths at the Tarrant County jail.

Eckert said his decision to retire was not a result of the mounting criticism over in-custody jail deaths — the majority of which he and Waybourn, the sheriff, have attributed to natural causes.

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“We had the one where we had the two officers who acted unprofessionally and, in my opinion, violated the law, but, the others, it’s just a sad fact of life,” Eckert told The News at the time.

Some deaths have resulted in civil lawsuits against the county that were settled out of court. Last year, the county moved to pay out more than $2 million in settlements, including a $1.2 million settlement in a lawsuit filed by the family of a woman whose baby died 10 days after she gave birth in the jail.

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Cowboys could find Mike McCarthy replacement with a familiar face

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Cowboys could find Mike McCarthy replacement with a familiar face


The Dallas Cowboys have officially decided to part ways with Mike McCarthy, who has arguably been the team’s best head coach in the last two decades.

Dallas faces the challenge of finding a new leader to guide the franchise to glory. Given McCarthy’s track record, there’s hope that the Cowboys already have a few viable candidates in mind

One name that stands out is Kellen Moore, a former Cowboys quarterback and offensive coordinator. Moore has familiarity with the organization, which could make him an ideal candidate.

MORE: 4 candidates to replace Mike McCarthy as Cowboys head coach

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Over the last two seasons, Moore has had stints with the Los Angeles Chargers and the Philadelphia Eagles.

Philadelphia Eagles offensive coordinator Kellen Moore on the sidelines during the first half against the Baltimore Ravens

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His time with the Chargers was brief, lasting only the 2023 season, but in 2024, he joined the Eagles, where he helped orchestrate the NFL’s top-ranked rushing attack. His impact was evident as Philadelphia secured a playoff win against the Green Bay Packers.

MORE: Cowboys missed out on Hall of Fame coach by Jerry Jones dragging his feet

Moore had several seasons in Dallas where the Cowboys boasted one of the league’s top offenses in terms of points per game, and his close relationship with quarterback Dak Prescott would make for a smooth transition.

Kellen Moore, Dak Prescott, Dallas Cowboys

Dallas Cowboys offensive coordinator Kellen Moore talks to quarterback Dak Prescott during joint practice against the Los Angeles Chargers. / Kirby Lee-Imagn Images

Given his success with the Eagles’ offense and his proven track record in Dallas, Moore could be an excellent candidate to lead the Cowboys into their next chapter.

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The Cowboys certainly dropped the ball with their decision regarding Mike McCarthy. Not only have they parted ways with McCarthy at a crucial time, but they’ve also missed the window to interview Kellen Moore this past week.

Now, Dallas will have to wait for the opportunity to speak with Moore, potentially complicating their coaching search.

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Dallas, TX

Toronto and Dallas square off for non-conference matchup

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Toronto and Dallas square off for non-conference matchup


Associated Press

Dallas Stars (27-14-1, in the Central Division) vs. Toronto Maple Leafs (27-15-2, in the Atlantic Division)

Toronto; Tuesday, 7 p.m. EST

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BOTTOM LINE: The Toronto Maple Leafs and the Dallas Stars face off in a non-conference matchup.

Toronto has a 17-8-0 record at home and a 27-15-2 record overall. The Maple Leafs have gone 25-2-1 in games they score at least three goals.

Dallas is 11-9-0 in road games and 27-14-1 overall. The Stars have a 21-3-0 record when scoring three or more goals.

The teams meet Tuesday for the second time this season. The Maple Leafs won 5-3 in the previous meeting. William Nylander led the Maple Leafs with two goals.

TOP PERFORMERS: Mitchell Marner has scored 14 goals with 45 assists for the Maple Leafs. John Tavares has five goals and five assists over the past 10 games.

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Matt Duchene has 16 goals and 22 assists for the Stars. Jamie Benn has scored six goals with four assists over the last 10 games.

LAST 10 GAMES: Maple Leafs: 6-4-0, averaging 2.9 goals, 5.3 assists, 2.7 penalties and 6.3 penalty minutes while giving up 2.8 goals per game.

Stars: 8-1-1, averaging 3.3 goals, 5.8 assists, 2.3 penalties and 4.6 penalty minutes while giving up 2.1 goals per game.

INJURIES: Maple Leafs: None listed.

Stars: None listed.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.




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