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DART’s West Dallas shuttle could be model for last-mile connections

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DART’s West Dallas shuttle could be model for last-mile connections


If you want to get around the Dallas area without a car, you may not need a fortune, but you will need an abundance of time.

Long wait times at bus and light-rail stations that are hard to access on foot are a side effect of our region’s urban sprawl. Closing these gaps is an ongoing challenge for Dallas Area Rapid Transit as it tries to balance its role as a mover of people inside cities and across a region in its vast, 700-square-mile service area.

All that walking and waiting make it hard to encourage people to use public transit in the Dallas area. Even worse, many people who don’t have other transportation options silently accept long journeys and delays. In the long term, this limits their opportunities, quality of life and North Texas’ economic development.

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DART has made strides to provide more last-mile connections. Its board recently decided to extend the West Dallas shuttle pilot program for a second year, a move that will benefit around 4,000 monthly riders who’ve been using the free service for grocery runs and doctors appointments and to make connections to other DART services.

The shuttle operates within a 4.7-square-mile area in West Dallas, between Interstate 30 and Canada Drive, and is run through a partnership between DART, Toyota and Circuit, a ride-share service. Toyota provides a fleet of six eco-friendly electric vehicles, and residents use the Circuit smartphone app to book rides between 7 a.m. and 7 p.m. Monday through Friday. The one-year pilot was supposed to end in December, but with the extension, the service will run through the end of next year.

The West Dallas shuttle is clearly meeting a need. At peak use in March, it had 5,397 monthly riders. The seven bus routes in the area saw a ridership increase of 26% between January and July, showing the shuttle service’s value as a last-mile connection. Riders also used the shuttle to connect to the light-rail system at EBJ/Union Station and West End Station.

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The shuttle caters to the groups who need it most — seniors in assisted living facilities and low-income families. The area is also majority Latino. DART board members have noted that the agency doesn’t serve as many Latinos as it could, despite the Dallas area’s large Latino population. The agency has tried to be more accessible by running more Spanish-language advertising. The extension of this shuttle program may also contribute to that effort.

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The service has a good track record. The average wait time for each ride was under 15 minutes. Because of the cost share among Toyota, Circuit and DART, the subsidy per rider was $4, significantly more cost-effective than DART’s other on-demand service, GoLink. As DART steps away from big capital projects, programs like the West Dallas shuttle pilot might offer a blueprint to provide vital last-mile connections to help riders make the most of existing routes.

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Dallas, TX

Tarrant County hires new jail chief from Dallas County for role left vacant since May

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Tarrant County hires new jail chief from Dallas County for role left vacant since May


The Tarrant County Sheriff’s Office announced Monday that Shannon Herklotz, who has overseen the Dallas County jail system for just under two years, was hired to oversee its own jail operations.

The role Herklotz stepped into has been vacant since May, following a retirement. The former chief deputy’s retirement came as the jail is facing rising scrutiny over in-custody deaths, including one that led to a criminal investigation and the arrest of two jailers.

Herklotz, 54, joined Dallas County in February 2023 after leaving Harris County, where he managed operations at the Harris County Jail in Houston — the largest county jail system in Texas.

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Before then, he worked at the Texas Commission on Jail Standards, the state regulator responsible for overseeing county jails and privately operated jails in the state.

“Shannon brings more than three decades of detention experience to TCSO and we are lucky to have him,” Tarrant County Sheriff Bill Waybourn said in a news release announcing the hire. Waybourn has pushed back on criticism over the in-custody deaths, saying many were the result of natural causes.

Local activist Liz Badgley leads a chant as people protest recent jail deaths outside the Tarrant County Corrections Center, Friday, Jan. 3, 2025, in Fort Worth.(Elías Valverde II / Staff Photographer)

A spokesperson for the Dallas County Sheriff’s Office did not immediately respond Monday afternoon to a request for comment about Herklotz’s departure.

A Tarrant County spokesperson said Herklotz would not be made available for interviews Monday.

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Herklotz left Dallas County in December and joined Tarrant County earlier this month, according to Texas Commission on Law Enforcement records.

Herklotz began his career in 1990 as a correctional officer with the Texas Department of Criminal Justice, which oversees the state’s prison system.

Herklotz joined the Texas Commission on Jail Standards in 1998 as a field inspector for South Texas and was promoted to assistant director of inspections and jail management in 2007, according to a bio on the Dallas County sheriff’s website.

The Sam Houston State University graduate was inducted into the Texas Jail Association Hall of Fame in 2009 and received the association’s President’s Award in 2019, according to the release and the bio.

Herklotz, after more than 20 years with the commission, joined the Harris County Sheriff’s Office in 2021. He remained there until January 2023, when he told the sheriff he would resign.

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In a letter obtained and published by the Houston Chronicle, Herklotz told Harris County Sheriff Ed Gonzalez that he pushed himself to “new limits” in the role, but the results were “not always what I/we expected.”

Herklotz had recently been demoted and forced to take a salary cut, the Chronicle reported. The downtown jail, among other issues, was facing overcrowding and was shipping some inmates to facilities in West Texas and Louisiana.

“I have no regrets and there is very little that I would change,” Herklotz wrote in the 2023 resignation letter to Gonzalez. “However, I feel that you and [Chief Deputy Mike Lee] want to move in a new direction and I do not feel as I have a place in that vision. I respect your decision[s].”

Herklotz’s rationale for leaving Dallas County was not immediately clear Monday, but reporting by KERA suggests compensation was a factor.

Dallas County Commissioner John Wiley Price told the station that the county could not match the compensation package Tarrant County had offered Herklotz.

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As of November 2023, Herklotz was making an annual salary of more than $158,600, according to personnel records obtained by The Dallas Morning News in a records request.

The Tarrant County Corrections Center is seen, Friday, Jan. 3, 2025, in Fort Worth.
The Tarrant County Corrections Center is seen, Friday, Jan. 3, 2025, in Fort Worth.(Elías Valverde II / Staff Photographer)

The Tarrant County spokesperson did not provide Herklotz’s new annual salary and advised The News to submit a records request seeking that information.

Herklotz has assumed the role previously held by Charles Eckert, the former chief deputy overseeing Tarrant County’s jail operations. His departure came shortly after the death of Anthony Johnson Jr.

In April, Johnson, 31, died after a struggle in which a jailer kneeled on his back and used pepper spray on him. Two jailers are facing murder charges in connection to the death, which the Tarrant County medical examiner’s office ruled as homicide caused by chemical and mechanical asphyxiation.

Johnson’s death sparked criticism and spotlighted an increase in in-custody deaths at the Tarrant County jail.

Eckert said his decision to retire was not a result of the mounting criticism over in-custody jail deaths — the majority of which he and Waybourn, the sheriff, have attributed to natural causes.

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“We had the one where we had the two officers who acted unprofessionally and, in my opinion, violated the law, but, the others, it’s just a sad fact of life,” Eckert told The News at the time.

Some deaths have resulted in civil lawsuits against the county that were settled out of court. Last year, the county moved to pay out more than $2 million in settlements, including a $1.2 million settlement in a lawsuit filed by the family of a woman whose baby died 10 days after she gave birth in the jail.

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Cowboys could find Mike McCarthy replacement with a familiar face

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Cowboys could find Mike McCarthy replacement with a familiar face


The Dallas Cowboys have officially decided to part ways with Mike McCarthy, who has arguably been the team’s best head coach in the last two decades.

Dallas faces the challenge of finding a new leader to guide the franchise to glory. Given McCarthy’s track record, there’s hope that the Cowboys already have a few viable candidates in mind

One name that stands out is Kellen Moore, a former Cowboys quarterback and offensive coordinator. Moore has familiarity with the organization, which could make him an ideal candidate.

MORE: 4 candidates to replace Mike McCarthy as Cowboys head coach

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Over the last two seasons, Moore has had stints with the Los Angeles Chargers and the Philadelphia Eagles.

Philadelphia Eagles offensive coordinator Kellen Moore on the sidelines during the first half against the Baltimore Ravens

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His time with the Chargers was brief, lasting only the 2023 season, but in 2024, he joined the Eagles, where he helped orchestrate the NFL’s top-ranked rushing attack. His impact was evident as Philadelphia secured a playoff win against the Green Bay Packers.

MORE: Cowboys missed out on Hall of Fame coach by Jerry Jones dragging his feet

Moore had several seasons in Dallas where the Cowboys boasted one of the league’s top offenses in terms of points per game, and his close relationship with quarterback Dak Prescott would make for a smooth transition.

Kellen Moore, Dak Prescott, Dallas Cowboys

Dallas Cowboys offensive coordinator Kellen Moore talks to quarterback Dak Prescott during joint practice against the Los Angeles Chargers. / Kirby Lee-Imagn Images

Given his success with the Eagles’ offense and his proven track record in Dallas, Moore could be an excellent candidate to lead the Cowboys into their next chapter.

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The Cowboys certainly dropped the ball with their decision regarding Mike McCarthy. Not only have they parted ways with McCarthy at a crucial time, but they’ve also missed the window to interview Kellen Moore this past week.

Now, Dallas will have to wait for the opportunity to speak with Moore, potentially complicating their coaching search.

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Dallas, TX

Toronto and Dallas square off for non-conference matchup

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No. 21 Ole Miss visits Sears and No. 4 Alabama


Associated Press

Dallas Stars (27-14-1, in the Central Division) vs. Toronto Maple Leafs (27-15-2, in the Atlantic Division)

Toronto; Tuesday, 7 p.m. EST

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BOTTOM LINE: The Toronto Maple Leafs and the Dallas Stars face off in a non-conference matchup.

Toronto has a 17-8-0 record at home and a 27-15-2 record overall. The Maple Leafs have gone 25-2-1 in games they score at least three goals.

Dallas is 11-9-0 in road games and 27-14-1 overall. The Stars have a 21-3-0 record when scoring three or more goals.

The teams meet Tuesday for the second time this season. The Maple Leafs won 5-3 in the previous meeting. William Nylander led the Maple Leafs with two goals.

TOP PERFORMERS: Mitchell Marner has scored 14 goals with 45 assists for the Maple Leafs. John Tavares has five goals and five assists over the past 10 games.

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Matt Duchene has 16 goals and 22 assists for the Stars. Jamie Benn has scored six goals with four assists over the last 10 games.

LAST 10 GAMES: Maple Leafs: 6-4-0, averaging 2.9 goals, 5.3 assists, 2.7 penalties and 6.3 penalty minutes while giving up 2.8 goals per game.

Stars: 8-1-1, averaging 3.3 goals, 5.8 assists, 2.3 penalties and 4.6 penalty minutes while giving up 2.1 goals per game.

INJURIES: Maple Leafs: None listed.

Stars: None listed.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.




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