Connect with us

Dallas, TX

Dallas rolls out improved 311 app, now in Spanish

Published

on

Dallas rolls out improved 311 app, now in Spanish


It took a while, but Dallas finally has a Spanish version of its 311 service for mobile phones that allows residents to file complaints about city code violations. The new portal and app had a soft launch in December, but on Friday the city is kicking off its rebranding campaign.

This is critical. Making sure that residents are aware of this service is just as important as providing a tool they can use and understand.

Lea en español

The marketing campaign for the Dallas 311 app includes 30-second commercial spots, billboards across the city and social media ads. City officials told us that they have also reached out to Spanish-speaking residents in person. The campaign will be announced Friday at a news conference in City Hall.

Advertisement

Opinion

Get smart opinions on the topics North Texans care about.

Daisy Torres Fast, director of 311, told us that the city has a bilingual team that has been working with Dallas residents ahead of the app rollout. She said these staffers have been out and about attending community events at rec centers, libraries and other places to talk to people about 311.

The new 311 app is easy to navigate, but the Spanish version still needs improvement. Notably, the word for “save” has been translated with the Spanish equivalent for saving money (ahorrar), and “close” has been translated with a word that means “nearby” (cerca). This is confusing but should be an easy fix, Fast told us.

Iris Romo, a Bachman Lake resident, also noticed some of the translation issues in the app but highlighted improvements like the option to upload photos for service requests.

Advertisement

Another improvement in the app is a form that allows residents to inform the city if they are facing retaliation from landlords for reporting code violations. This is an important protection for tenants who are vulnerable because of their economic or immigration status.

This is exactly the predicament Bachman Lake tenants faced last year when they reported hazardous conditions in their apartments. The city is right to be proactive in helping renters, and now this app will allow users with limited English skills to navigate Dallas’ bureaucracy more easily.

About 46,000 households in Dallas speak limited English, with almost 38,000 of those being Spanish-speaking homes, according to Census Bureau figures. Many of these residents are in West Dallas and eastern Dallas and live in apartment complexes. These areas should be a target of the rebranding campaign.

This technological upgrade should lead to better results for residents who report code compliance problems. The more residents know about it, the better.

We welcome your thoughts in a letter to the editor. See the guidelines and submit your letter here. If you have problems with the form, you can submit via email at letters@dallasnews.com

Advertisement



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Dallas, TX

Hundreds line up in southern Dallas for Thanksgiving meal distribution

Published

on

Hundreds line up in southern Dallas for Thanksgiving meal distribution


Hundreds of cars lined up outside Uplift Hampton School in southern Dallas for the Melville Family Foundation’s fourth annual Thanksgiving meal distribution. Students and volunteers handed out kits with turkey, fresh produce, and traditional sides to families in need.



Source link

Continue Reading

Dallas, TX

This North Oak Cliff neighborhood is Dallas’ friendliest

Published

on

This North Oak Cliff neighborhood is Dallas’ friendliest


Nextdoor, the social media platform that connects neighbors through shared recommendations and local updates, recently released its ranking of the friendliest places to live in Dallas. At the top of the list is South Winnetka Heights, an Oak Cliff neighborhood of about 95 homes, many of which date back to the 1920s and ’30s.

Lists like these are subjective, to put it mildly, but in a sprawling city like Dallas, friendliness can feel like a lost art. It’s heartening to see neighborhoods that value connection where the neighborly spirit is thriving.

Last year, the neighborhood just a few streets away from Bishop Arts became an approved conservation district. The ordinance protects the roughly four blocks of Craftsman and bungalow-style houses south of 12th Street, which divides South Winnetka Heights from the Winnetka Heights historic district.

In December, the historic district hosts a holiday home tour, when residents open the doors of their Craftsman homes to visitors. It’s clear that residents take pride in showing off their neighborhood and its Prairie-style and Craftsman houses.

Advertisement

Opinion

Get smart opinions on the topics North Texans care about.

By signing up, you agree to our Terms of Service and Privacy Policy.

Michael “Patty” Evans has called South Winnetka Heights home for over 20 years and was among the residents who pushed for its conservation district status. He explained that the rules are looser than those of their northern neighbors in the Winnetka Heights historic district — protecting the character of the homes without stricter material or design regulations.

Nextdoor determines neighborhood scores based on factors like posts with positive or negative tones, fulfilled neighbor requests and posts expressing neighborhood pride or dissatisfaction. But that community feel isn’t limited to online.

Advertisement

Evans described the streets around him as a “tight neighborhood.” He said neighbors take the time to introduce themselves to new residents, and that this creates a network of people who know one another and keep tabs on what goes on in the neighborhood.

As much as Chicago or New York are cities of neighborhoods, Dallas is also a city of neighborhoods, and we should try to preserve this sense of community where we can.

As new developments and luxury apartment complexes come to Bishop Arts and more residents and businesses gravitate toward areas like Uptown, finding ways to stay connected to the local community feels increasingly important.

Evans said that sitting on his porch in South Winnetka Heights, especially when the leaves begin to fall, he can see downtown Dallas.

The city is a lot smaller than it can feel, especially when neighbors take the time to talk to each other, and not just online, but also by waving from their porches.

Advertisement



Source link

Continue Reading

Dallas, TX

Trade rumors heating up as Dallas Mavericks could make major move after awful start

Published

on

Trade rumors heating up as Dallas Mavericks could make major move after awful start


The Dallas Mavericks are in a tough spot. Through the early stages of the 2025-26 campaign, the Mavericks are a mere 4-12 and have one of the worst records in the NBA.

An unbalanced roster and plenty of injuries are making it more and more likely that the Mavericks won’t be able to dig out of this hole, even if Kyrie Irving is able to return from an ACL injury.

At this point, focusing on the future should be Dallas’s primary objective. The franchise only controls one of its own first-round picks through 2030, and that selection will fall this summer.

Advertisement

READ MORE: Mavericks deliver tough season-ending update on failed Nico Harrison signing

Advertisement

If there’s a path to regaining assets, the Mavericks must explore possibilities, including major moves that would break up the current team.

Trade Rumors Heating Up Around Mavericks’ Anthony Davis, Klay Thompson

Advertisement

Feb 8, 2025; Dallas, Texas, USA; Dallas Mavericks forward Anthony Davis (3) and guard Klay Thompson (31) celebrates after Davis dunks the ball during the game between the Dallas Mavericks and the Houston Rockets at the American Airlines Center. Mandatory Credit: Jerome Miron-Imagn Images | Jerome Miron-Imagn Images

It’s no real secret that the Mavericks would part with just about any player on their roster for the right price, including Anthony Davis and Klay Thompson.

According to Dallas Hoops Journal’s Ashish Mathur, Davis and Thompson are aware there’s reportedly “a high chance” the franchise trades them. Both players have been quite disappointing since being acquired by the Mavericks.

Davis was obviously the “crown jewel” in the trade that sent Luka Doncic to the Los Angeles Lakers. He’s only played in 14 regular-season games since the deal due to a variety of injuries.

Advertisement

So far this year, Davis has appeared in five games, averaging 20.8 points, – tied for the second-lowest mark of his career – 10.2 rebounds, 2.2 assists, 1.6 steals, and 1.2 blocks. He’s missed the last 11 outings due to bilateral Achilles tendinosis and a calf strain.

Advertisement

Davis is signed through the 2027-28 season and is making north of $54 million this season. The 32-year-old is a 10x NBA All-Star and won a championship with the Lakers in 2020.

Thompson is in the second season of a three-year/$50 million contract, joining the Mavericks via sign-and-trade from the Golden State Warriors in 2024.

The veteran sharpshooter has fallen off a cliff this season. Thompson was removed from the starting lineup earlier this season. He’s averaging a career-low 9.7 points, 2.5 rebounds, and 1.8 assists. Thompson is only shooting 34.7% from the field and 31.3% from three-point range.

Thompson is a 5x NBA All-Star and he won four titles with the Warriors.

Advertisement

Parting ways with a handful of veterans would give the Mavericks an opportunity to fully focus on building around Cooper Flagg.


READ MORE: NBA expert believes Mavericks’ situation is most ‘dire’ it’s ever been

Stick with MavericksGameday for more FREE coverage of the Dallas Mavericks throughout the 2025-26 season

Advertisement

Follow MavericksGameday on Twitter and Austin Veazey on Twitter

More Dallas Mavericks News

  • Mavericks finally admit mistake in trading Luka Doncic to Lakers, fire Nico Harrison

  • Mark Cuban says how ‘painful’ it is with Luka Doncic on Lakers instead of Mavericks

  • Mavericks already pushing for former executive to be Nico Harrison replacement

  • 3 Anthony Davis NBA trade ideas now that Mavericks have fired Nico Harrison





Source link

Advertisement
Continue Reading

Trending