Dallas, TX

Dallas rolls out improved 311 app, now in Spanish

Published

2 months ago

March 8, 2024

Dallas rolls out improved 311 app, now in Spanish

It took a while, but Dallas finally has a Spanish version of its 311 service for mobile phones that allows residents to file complaints about city code violations. The new portal and app had a soft launch in December, but on Friday the city is kicking off its rebranding campaign.

This is critical. Making sure that residents are aware of this service is just as important as providing a tool they can use and understand.

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The marketing campaign for the Dallas 311 app includes 30-second commercial spots, billboards across the city and social media ads. City officials told us that they have also reached out to Spanish-speaking residents in person. The campaign will be announced Friday at a news conference in City Hall.

Daisy Torres Fast, director of 311, told us that the city has a bilingual team that has been working with Dallas residents ahead of the app rollout. She said these staffers have been out and about attending community events at rec centers, libraries and other places to talk to people about 311.

The new 311 app is easy to navigate, but the Spanish version still needs improvement. Notably, the word for “save” has been translated with the Spanish equivalent for saving money (ahorrar), and “close” has been translated with a word that means “nearby” (cerca). This is confusing but should be an easy fix, Fast told us.

Iris Romo, a Bachman Lake resident, also noticed some of the translation issues in the app but highlighted improvements like the option to upload photos for service requests.

Another improvement in the app is a form that allows residents to inform the city if they are facing retaliation from landlords for reporting code violations. This is an important protection for tenants who are vulnerable because of their economic or immigration status.

This is exactly the predicament Bachman Lake tenants faced last year when they reported hazardous conditions in their apartments. The city is right to be proactive in helping renters, and now this app will allow users with limited English skills to navigate Dallas’ bureaucracy more easily.

About 46,000 households in Dallas speak limited English, with almost 38,000 of those being Spanish-speaking homes, according to Census Bureau figures. Many of these residents are in West Dallas and eastern Dallas and live in apartment complexes. These areas should be a target of the rebranding campaign.

This technological upgrade should lead to better results for residents who report code compliance problems. The more residents know about it, the better.

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Dallas, TX

2024 UIL tennis regional results: See how boys and girls from Dallas-area schools fared

Published

2 hours ago

May 9, 2024

Press Room

2024 UIL tennis regional results: See how boys and girls from Dallas-area schools fared

CLASS 6A

THURSDAY’S CHAMPIONSHIP MATCH

Brandon Cowling/Kate Delgado, Wylie d. Caroline Artho/Barrett Stroud, Amarillo, 6-1, 7-5

THURSDAY’S CHAMPIONSHIP MATCH

Trevor Short/Hope Willis, Wylie d. Brandon Cowling/Kate Delgado, Wylie

Find more high school sports coverage from The Dallas Morning News here.

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Dallas, TX

Dallas Cowboys Add ‘Jack-Of-All-Trades’ Receiver in 2025 NFL Draft?

Published

9 hours ago

May 8, 2024

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Dallas Cowboys Add ‘Jack-Of-All-Trades’ Receiver in 2025 NFL Draft?

Could the Dallas Cowboys add a versatile and elusive wide receiver in the first round of the 2025 NFL Draft? Dallas drafts Oregon transfer receiver Evan Stewart with the No. 26-pick in the latest mock from ESPN.

Talk about a homecoming! Stewart is a Frisco, Texas-native, which is where the Dallas Cowboys headquarters is located.

Oregon wide receiver Evan Stewart attempts to avoid defensive back Solomon Davis during practice / Ben Lonergan/The Register-Guard / USA

Could Stewart be a Dallas star alongside receiver CeeDee Lamb? Currently the Cowboys room is highlighted by Lamb, Brandin Cooks, Jalen Tolbert, Kavontae Turpin.

“I want to show that I am a jack of all trades,” said Stewart during Oregon practices. “…I can go up and get it like a big receiver, I can move like a little receiver. I’ve got great hands, I’m very quick, very fast.”

Stewart transferred from Texas A&M, totaling 1,163 receiving yards and six touchdowns in two seasons in college station, despite an early season ankle injury in 2013 that resulted in diminished production. Stewart’s undeniable talent and experience was highly sought after in the portal, ranking as a top-5 overall athlete in the portal.

Stewart’s goal for the Oregon 2024 football season is clear.

“That ball, man. I’m trying to get those passes,” Stewart said during Oregon’s spring practices. “(Oregon suited everything that I was looking for. I wanted to be in a great program that had a lot of order and construction. Everything is so much better here, honestly, I’m happy with my decision.”

Stewart already turned heads in a Duck uniform during spring football practices. Possibly the biggest get for the Ducks in the transfer portal this year by coach Dan Lanning. Oregon enters their inaugural season in the Big Ten Conference as one of the favorites to win the Big Ten Title, with much thanks to additions like Stewart.

Dallas’ rookie mini camp is May 10-11. It’ll be a first-look at the Cowboys’ first-round 2024 NFL Draft selection Tyler Guyton. The hope is that Guyton, a former Oklahoma offensive tackle, can help reinforce the Cowboys offensive line quickly.

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What we learned in FC Dallas' win over Memphis

Published

16 hours ago

May 8, 2024

Press Room

What we learned in FC Dallas' win over Memphis

Photo via FC Dallas

FC Dallas picked up another much-needed win on Tuesday night, a US Open Cup Round of 32 win over USL Championship side Memphis 901.

This morning, as I am sitting at a pub in the Pittsburgh Airport, I thought I would take a few minutes to discuss the comments made by head coach Nico Estevez and the game’s goal scorer, Logan Farrington, after last night’s win. I’m also going to take a quick look back at a game that FC Dallas had control over…for the most part.

This won’t be our normal breakdown of the game since we do need to quickly turn our attention to Saturday’s game with Austin FC.

For a coach who needed to go for it in a Cup tournament game at home against a lower-division team, Estevez really didn’t push things all that much with his lineup choice. He stuck it out once more with the 3-4-3, as he reintroduced Jesus Ferreira and Asier Illarramendi back into the lineup after the two weren’t ‘fully fit’ enough, Nico’s words there to do so in Toronto last week.

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