Atlanta, GA
Atlanta’s 911 operating system gets upgrade; Video messages, live streaming soon
Up to date 911 system to permit for extra environment friendly calling expertise
There have been main upgrades to Atlanta’s 911 working system. The town says it has a greater back-up system and might now observe your location in real-time.
ATLANTA – Atlanta metropolis officers are excited to unveil their new 911 working system. They are saying contacting emergency providers will probably be a brand new, extra environment friendly expertise.
Emergency Middle Director Desiree Arnold says gone are the times of manually routing strains. On account of a sequence of latest developments, the town’s 911 working system has began working extra like a mobile phone. Quickly, you’ll ship texts, images, movies and even stay streams of your emergency.
“That makes an enormous distinction,” Arnold says.
Again in Nov. 2021, a water leak that led to electrical failures in Atlanta’s 911 heart induced outages and critical delays. It was a wake-up name for officers to get issues operating in higher form.
“Within the occasion that we needed to evacuate the middle, we might now be capable to switch our calls in three to 5 minutes, versus 40 minutes to an hour,” she says.
The brand new Emergency Companies IP Community (ESI Web) permits 911 operators to trace a callers’ actual location, as a substitute of getting to name a mobile phone tower for extra data.
That growth alone has dramatically shortened response instances — one thing Mayor Andre Dickens touted in his ‘State of the Metropolis’ deal with.
“Whereas we’re all the way down to 11 [seconds]. We’d prefer it to be zero, and we’d like public’s assist with that,” Arnold says.
The director reminds viewers to solely name 911 in circumstances of emergencies, that can assist convey their response instances down nearer to their objective. The non-emergency line is 404-658-6666.