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Report Assesses Access to Primary Care in Arkansas – ACHI

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Report Assesses Access to Primary Care in Arkansas – ACHI


Arkansas has made significant investments to strengthen its primary care physician workforce over the past decade. New medical schools have opened in the state, residency program slots have increased, and loan forgiveness programs have been established to incentivize residency graduates to remain in the state to practice. Despite these efforts, access to a usual source of care (i.e., a place where one goes for routine healthcare needs) remains a challenge for many Arkansans, according to a new report.

Published February 12 by the Milbank Memorial Fund, the report, “Investing in Primary Care: The Missing Strategy in America’s Fight Against Chronic Disease,” evaluates states’ primary care performance. Among its findings is that 18% of Arkansas adults report not having a usual source of care, which is comparable to the national estimate of 17%. That means that nearly 1 in 5 Arkansans do not have a consistent way of interacting with the state’s healthcare system.

Access to a Usual Source of Care

Nationwide, the report finds that among adults with chronic disease, having a usual source of care is associated with lower odds of hospitalization and lower total spending on health care. These findings are particularly relevant for Arkansas, where chronic disease prevalence remains high. The most recent America’s Health Rankings report from the United Health Foundation ranked Arkansas 44th among all 50 states and the District Columbia for its percentage (15%) of adults with three or more chronic conditions — such as arthritis, diabetes, or cancer — in 2023, with the top-ranked state having the lowest percentage.

The Arkansas Primary Care Payment Improvement Working Group, established under Act 483 of 2025, is currently examining primary care investment in the state. The group, which includes a representative from ACHI, is tasked with measuring current primary care spending, evaluating the adequacy of the primary care delivery system, and recommending spending targets for Medicaid and commercial insurers. These efforts align with national recommendations to track and increase primary care investment, an issue we highlighted in a previous post.

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Arkansas’s Primary Care Workforce

The country’s primary care workforce supply is another focus of the Milbank report. The report estimates that Arkansas had 58 primary care physicians per 100,000 residents in 2023, below the national average of 68 per 100,000 residents. The Milbank report also finds that 29% of Arkansas physicians were working in primary care in 2023, compared to 27% nationally.

The state’s higher-than-average share of physicians choosing primary care is encouraging, but long-term retention and geographic distribution remain challenges. ACHI developed the Arkansas Primary Care Physician Workforce Dashboard, an interactive tool that allows users to view data on primary care physicians practicing in Arkansas. The dashboard — which uses a broader definition of “primary care physician” than the Milbank report’s — shows that per capita rates of primary care physicians vary widely between urban and rural counties, and that two counties, Montgomery and Newton, had no active full-time primary care physician in 2022. The dashboard also shows that 26% of fill-time primary care physicians in the state were 60 or older in 2022, raising concerns about future supply as many approach retirement.

The Milbank report finds that in communities with higher levels of social deprivation — measured by the social deprivation index, a composite indicator of socioeconomic hardship — primary care physician availability in Arkansas is lower on average than in similarly deprived communities nationwide. Given the high burden of chronic disease among Arkansans, this is a concerning finding.

Recommendations

States that invest in primary care, as highlighted in the Milbank report, experience downstream improvements in population health and lower healthcare costs. Arkansas has established the infrastructure to evaluate and potentially increase those investments. ACHI will continue to track physician supply, distribution, and access to help inform primary care policy discussions.

Find more information about Arkansas’s healthcare workforce on our topic page.

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Your Arkansas Driver’s License Can Now Live on Your iPhone

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Your Arkansas Driver’s License Can Now Live on Your iPhone


IDEMIA Public Security North America and the Arkansas Department of Finance and Administration’s Division of Driver Services and Motor Vehicles have launched Arkansas driver’s licenses and state IDs in Apple Wallet, allowing residents to securely store and use their credentials on an iPhone or Apple Watch.

The new feature gives Arkansans the ability to present their identification at participating businesses and venues, at Transportation Security Administration (TSA) checkpoints in more than 250 airports, and online or within apps when age or identity verification is required.

The launch builds on Arkansas’ ongoing efforts to expand digital identification options. In March 2025, the state introduced the Arkansas Mobile ID app, and officials say adding IDs to Apple Wallet offers residents another secure and convenient way to access their credentials.

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“We’re proud to build on our partnership with the Arkansas DFA’s Division of Driver Services and Motor Vehicles, expanding on the launch of the Arkansas Mobile ID app in March 2025. The launch of ID in Apple Wallet in the state provides Arkansas residents a new, secure way to store and present their digital credentials, with transparency and control over how their information is shared at the forefront,” said Rob Gardner, CEO, IDEMIA Civil Identity.

To add an Arkansas driver’s license or state ID to Apple Wallet, users can tap the plus sign at the top of the Wallet app on their iPhone, select “Driver’s License or State ID,” and follow the verification process.

Officials say privacy and security were central considerations in the rollout. Information stored in Apple Wallet is encrypted on a user’s device, and users control when and how their information is shared. When presenting an ID, only the information necessary to verify age or identity is provided.

Apple and the Arkansas Division of Driver Services and Motor Vehicles also do not receive information about when or where residents use their digital IDs.

The technology is also designed to make verification easier for businesses. Participating businesses can use IDEMIA’s Mobile ID Verify app to accept and verify mobile IDs directly from an iPhone without requiring customers to hand over their devices or use additional hardware.

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The launch marks another step toward broader adoption of digital credentials in Arkansas, giving residents a secure alternative to carrying a physical driver’s license or state ID while maintaining control over their personal information.

For information on the launch of IDs in Apple Wallet in Arkansas, click here.

READ ALSO: Adam O’Neal Stepping into Chancellor Role at UA-EACC



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Arkansas gymnatics coach Chris Brooks completes staff with hiring of Zan Jones | Northwest Arkansas Democrat-Gazette

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Arkansas gymnatics coach Chris Brooks completes staff with hiring of Zan Jones | Northwest Arkansas Democrat-Gazette


New Arkansas gymnastics coach Chris Brooks announced Monday the hiring of Zan Jones to complete his first staff, as well as the promotion of assistants Kyla Ross and Catelyn Branson.

Brooks succeeded his wife, Jordyn Wieber, on April 28 after Wieber stepped down.

Jones joins the Razorback after two seasons as an assistant coach at Texas Woman’s University in Denton, Texas. The Pioneers won back-to-back Women’s Collegiate Gymnastics National Invitational Championship titles in 2025 and 2026 with Jones on staff. He has been named a Women’s Collegiate Gymnastics Association Division II assistant coach of the year three times, including this spring.

Jones also earned Midwest Independent Conference assistant coach of the year in both of his seasons at Texas Woman’s.

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Jones served as the Pioneers’ primary vault and uneven bars coach, and the team set a program record of 49.35 on the bars in March.

An Alabama alumnus, Jones served as a student manager for the Crimson Tide gymnastics team. He served a year at Talladega (Ala.) College in its inaugural season of gymnastics and spent time as a recreational and team coach at Trussville (Ala.) Academy of Gymnastics.

Brooks also promoted both Ross and Branson to the title of associate head coach. Ross, a former UCLA gymnast and Olympic gold medalist as part of Team USA in 2012, started at Arkansas as a volunteer assistant in 2022. Ross helped Arkansas produce program records on the balance beam in back-to-back years before taking over the vault squad, which set a program high 49.675 in 2026. 

The Razorbacks ranked as high as No. 2 on the vault last season and were never lower than No. 7. Senior transfer Morgan Price landed the first 10 in school history on the vault in February.

Branson returned to the Arkansas staff ahead of the 2025 season, helping lead the floor squad. In that time, Branson has led the Gymbacks to two of their top five best floor scores ever and Arkansas has been ranked as high as No. 2 in the country on floor in the last two seasons. In 2026, over 60% of the team’s scores on floor were 9.85 or better.

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Branson served as Lindenwood’s head coach from 2022-24, where she was named 2024 Women’s Collegiate Gymnastics Association South Central Region Coach of the Year and the Midwest Independent Conference Coach of the Year. She led the Lions to their second consecutive and fifth overall USAG national championship and seventh MIC title in 2024.

Branson had a prior stint at Arkansas from 2020 to 2022, in which time the Gymbacks ranked as high as third on beam and second on floor.



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Faces of Arkansas honors 4th-generation pitmaster Harold Jones of Jones Bar-B-Q Diner

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Faces of Arkansas honors 4th-generation pitmaster Harold Jones of Jones Bar-B-Q Diner


Faces of Arkansas, an ongoing series that highlights Arkansans each month, has selected Harold Jones, a 4th generation owner of Jones Bar-B-Q Diner in Marianna.

Governor Sarah Huckabee Sanders announced the series’ newest feature Monday, June 1.

Each featured Arkansan receives a written profile, portrait photograph, and a short video as part of the installment.

Just before you approach the historical establishment, you will see a white sign with nostalgic black lettering that reads: “Jones’ Bar-B-Q Diner — Jones’ Family Business Since 1910.”

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The sign is a longtime landmark, that introduces you to where many consider the best barbeque destination in the South.

Good food, coupled with familiar faces has stood the test time at the widely acclaimed diner.

The current diner location first opened in 1964 on Louisiana Street. However, traces of its existence stretch back earlier than 1910.

Despite operating in the segregated South under Jim Crow, the establishment remained upbeat. Harold makes preparations to serve the community on a consistent, timely basis.

“12. I get up at 12,” said Harold. “Come down here and set everything up. Put the meat in the warmer there. Then come 7:00, open the doors up. Do that every day.”

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Nationally, the diner has gained widespread acclaim. But here in the Natural State, it garners praise from customers of all backgrounds.

“I just try to take care of whoever come in that door,” he said. “You think about what you do for folks. You think about what folks do for you. So, you know, it’s a whole lot.” That may be the real secret behind Jones’ lasting more than a century. Not the smoker. Not the sauce. Not even the recipe. It’s the feeling people leave with after walking through those doors — the feeling that, for a little while, they belonged there.

Jones Bar-B-Q Diner was recognized as the first food destination in the state to receive the James Beard Award, followed by the foundation’s America’s Classics Award in 2012.

An interview with Jones can be found here.

Click here to learn more.

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