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Arkansas psychiatrist held patients against their will for weeks as he ran insurance scam, new lawsuit claims

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Arkansas psychiatrist held patients against their will for weeks as he ran insurance scam, new lawsuit claims


A top Arkansas psychiatrist has been accused of holding two dozen patients against their will for days and weeks as part of an $800,000 Medicaid scam, lawsuits claim.

Dr. Brian Hyatt, 50, faces suits from at least 26 victims who claim they were held for days, and sometimes weeks, in his unit at Northwest Medical Center.

‘They sent in four nurses, techs and they each grabbed my arms and my legs and held me down on my stomach and shot me up with a sedative,’ one victim who was held for five days claimed.

The once-prominent psychiatrist is being investigated by the Arkansas Attorney General’s office for allegedly running an insurance scam where he claimed to treat patients he rarely saw and then billing Medicaid at the ‘highest severity code on every patient’ to rake in hundreds of thousands of dollars.

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Hyatt has since resigned from his position as chairman of the Arkansas State Medical Board and was ‘abruptly terminated’ from his position at the hospital — but denies wrongdoing. Northwest Medical Center also denied any malpractice.

Dr. Brian Hyatt, 50, faces lawsuits from more than two dozen patients who claim they were held for days, and sometimes weeks, in his unit at Northwest Medical Center. 

Investigator reviewed surveillance footage that allegedly showed Hyatt skipped patients' rooms while he was on the floor, despite filing an abundance of Medicaid claims saying he met with them face-to-face

Investigator reviewed surveillance footage that allegedly showed Hyatt skipped patients’ rooms while he was on the floor, despite filing an abundance of Medicaid claims saying he met with them face-to-face

The Arkansas State Attorney General claims he earned hundreds of thousands of dollars from his Medicaid claims

The Arkansas State Attorney General claims he earned hundreds of thousands of dollars from his Medicaid claims

Hyatt, a graduate of the University of Arkansas for Medical Sciences, was named the medical director of Northwest Medical Center’s behavioral health unit in January 2018.

Under his leadership, the number of beds expanded from 25 to 75, and the claims to Medicaid and Medicare surged — earning him $1,367 each day, Arkansas Attorney General Tim Griffin alleged.

Hyatt was also running his own private practice, Pinnacle Premier Psychiatry, in the town of Rogers, Arkansas, which is about 25 miles away from the hospital.

However, investigators claim Hyatt would submit claims to federal agencies for reimbursement and indicated he conducted daily face-to-face evaluations with patients at the hospital. 

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By April 2022, a former staff member came forward and told state investigators Hyatt was only on the floor with patients ‘a few minutes each day and that Hyatt had no contact with patients,’ an affidavit obtained by NBC News says.

Investigators then reviewed 45 days of surveillance footage from the hospital and determined that the doctor only entered a patient’s room or interacted with a patient 17 times — for less than 10 minutes total.

‘Dr. Hyatt never had even a single conversation with the vast majority of patients under his care,’ an affidavit said.

Still, from January 2019 through June 2022, Medicaid paid out more than $800,000 to Hyatt’s unit.

‘Dr. Hyatt is a clear outlier, and his claims are so high they skew the averages on certain codes or the entire Medicaid program in Arkansas,’ the affidavit said. 

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The federally-funded health insurance for Americans in poverty uses a coding system to determine how much it would pay providers, with the highest codes billing at the highest rates because those patients require more care.

The state Attorney General’s office now says 99.95 percent of the claims Hyatt’s unit sent to Medicaid came in at the most expensive codes.

‘According to the claims submitted by Dr. Hyatt and the non-physician providers working under his supervision, no patient being treated in the behavioral unit located at Northwest Medical Center ever got better, at least not before the day of the patient’s release,’ the affidavit claims.

Hyatt was named the medical director of Northwest Medical Center's behavioral health unit in January 2018. The hospital has denied any malpractice, despite abruptly firing him

Hyatt was named the medical director of Northwest Medical Center’s behavioral health unit in January 2018. The hospital has denied any malpractice, despite abruptly firing him

Willian VanWhy, left, was allegedly locked in the psych unit for four days last year against his will, before his husband, Cameron Tryon, and his lawyer got a court order demanding his release

Willian VanWhy, left, was allegedly locked in the psych unit for four days last year against his will, before his husband, Cameron Tryon, and his lawyer got a court order demanding his release

In an apparent effort to keep the scam going, many of Hyatt’s former patients say they were being held for days or even weeks against their will.

Under Arkansas law, mental health patients can be held against their will for 72 hours if they are deemed a danger to themselves or others.

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To keep them any longer, a medical provider must file a court petition and get a judge’s consent.

But in at least two cases, NBC News reported, a patient was only released from Hyatt’s care after a sheriff’s deputy showed up with a court order.

Northwest Medical Center could not provide sufficient documentation that justified the hospitalization of 246 patients who were held in Hyatt’s unit, the state Attorney General 

‘I think that they were running a scheme to hold people as long as possible, to bill their insurance as long as possible before kicking them out the door, and then filling the bed with someone else,’ Aaron Cash, a lawyer representing several of Hyatt’s former patients, claimed.

Cash said he first became involved in the case in January 2022, when he sent the hospital a fax demanding the immediate release of his client, Karla Adrian-Caceres, who had arrived at the psych unit the day before and was clamoring to leave.

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After Cash sent the fax, Adrian-Caceres’ mother went to the hospital to pick her up, but was allegedly told her daughter would not be released.

The following morning, Hyatt allegedly sent an email to Cash, saying he would neither confirm nor deny that Adrian-Caceres was in his unit. 

‘Our facility is in receipt of your silly demands and libelous commentary regarding someone you claim to represent who is purportedly within our facility,’ the email, which is included in Adrian-Caceres’ suit against the doctor, read.

Hyatt allegedly added he would only check to see if Adrian-Caceres was in the unit if Cash got his client to sign a ‘release of information order.’

The lawyer responded about four hours later with a court order demanding her release.

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Still, the hospital allegedly refused to release her, prompting Cash to get a second court order — which the judge ordered the sheriff’s office to enforce.

Eventually, a deputy went to the facility with Adrian-Caceres’ mother and secured her release.

The next morning, Cash claims, Hyatt once again emailed him mocking the colleges he attended. 

Then, when Cash learned of another former patient, William VanWhy, who was locked in the psych unit for four days last year, he decided to once again help.

He discovered that no petition was ever filed in VanWhy’s case to keep him locked up, and he worked with VanWhy’s partner to petition for his release.

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A few hours later, a sheriff’s deputy walked into the hospital with the court order in his hand and VanWhy’s husband at his side.

When they got to the elevator, surveillance footage obtained by NBC News showed, they bumped into a nurse who confided: ‘I’m glad he’s getting out. Don’t repeat that.’

Shannon Williams claims she was held for five days despite her requests to leave

Shannon Williams claims she was held for five days despite her requests to leave

'It was as if I was in prison,' said Williams, a mother of three. 'It was like a nightmare. If I cried, then I was again threatened with more time.'

‘It was as if I was in prison,’ said Williams, a mother of three. ‘It was like a nightmare. If I cried, then I was again threatened with more time.’ 

In another case, Shannon Williams was in a ‘crisis mode’ as she was struggling with her grandmother’s recent death when she learned that her brother had died from COVID overseas. 

She ended up in an emergency room about 90 minutes from Northwest, but the next morning, she was transferred to Hyatt’s unit after a physician ruled that she was a danger to herself.

‘They sent in four nurses, techs and they each grabbed my arms and my legs and held me down on my stomach and shot me up with a sedative,’ Williams said of her arrival at the psych unit.

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She claims she was held for five days despite her requests to leave.

‘It was as if I was in prison,’ said Williams, a mother of three. ‘It was like a nightmare. If I cried, then I was again threatened with more time.’

Cash now said all the patients he has spoken to were adamant that they received virtually no care while they were being held in the unit. Several of those patients, he noted, were vulnerable and in need of therapy. 

‘Some of them did need help,’ Cash said. ‘And what they got was hurt.’

Hyatt has not been charged with any crime. 

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Hyatt has not been charged with any crime, and he insists he did nothing wrong; 'I will continue to defend myself in the proper forum against the false allegations being made against me.'

Hyatt has not been charged with any crime, and he insists he did nothing wrong; ‘I will continue to defend myself in the proper forum against the false allegations being made against me.’

Hyatt has insisted he has done nothing wrong, writing in his letter resigning from the Arkansas State Medical Board in May: ‘I am not resigning because of any wrongdoing on my part, but so that the Board may continue its important work without delay or distraction.

‘I will continue to defend myself in the proper forum against the false allegations being made against me.’

In a statement to Arkansas Business last month, his lawyer said: ‘Dr. Hyatt continues to maintain his innocence and denies the allegations made against him.

‘Despite his career as an outstanding clinician, Dr. Hyatt has become the target of a vicious, orchestrated attack on his character and service. He looks forward to defending himself in court.’ 

Northwest Medical Center officials also deny any malpractice — despite terminating Hyatt’s contract in May 2022, and agreeing to a $1.1million settlement with the Attorney General’s office in April.

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‘We believe hospital personnel complied in all respects with Arkansas law, which heavily relies on the treating physician’s assessment of the patient, including in decisions related to involuntary commitment,’ Spokeswoman Aimee Morrell said in a statement to NBC News.

‘While it is not our practice to comment on pending litigation matters, I can share that last spring, we undertook a number of actions to ensure our patients’ safety, including hiring new providers responsible for the clinical care of our behavioral health patients in early May 2022.’



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Arkansas

Knowing the Florida Gators Opponent: Arkansas Razorbacks

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Knowing the Florida Gators Opponent: Arkansas Razorbacks


Gainesville, Fla. – The Florida Gators men’s basketball team’s next destination is Fayetteville, Ark., as they’ll take on the Arkansas Razorbacks (11-4, 0-2) on Saturday for their third SEC matchup of the season. 

Florida is currently sitting at 14-1 on the season and 1-1 in conference play. They opened their SEC slate with a nail-biting loss to the Kentucky Wildcats, losing 106-100 in Lexington. 

However, the Gators were able to avenge this loss with one of the most dominant wins in men’s basketball history on Tuesday over No. 1 Tennessee. They trounced the Volunteers 73-43 in the O’Dome, marking the Gators’ first regular-season win over an AP No. 1-ranked team in program history and the biggest win over a No. 1-ranked team in the NCAA since 1968. 

But enough about what Florida has done this season, let’s shift the focus to their opponents, the Razorbacks, and see who they are. 

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Arkansas’ season started out nice with a win over Lipscomb. However, it wouldn’t be the same for them in their second game of the season against then-ranked No. 8 Baylor, as they found themselves on the losing end of a tightly contested battle. 

Then, following a good stretch for the team in red, they were tasked with the current No. 13 in the AP Poll, Illinois, and things wouldn’t go so well for new Razorbacks head coach John Calipari. His team was outclassed in this game 90-77, which ended their winning streak at four. 

Arkansas did make amends with their fans a few games later, though. While participating in the Jimmy V Classic, they matched up with then-ranked No. 14 Michigan, who they narrowed past 89-87. 

This win over the Wolverines helped maintain a three-game win streak that would eventually turn into a six-game streak. However, since SEC play started for the Razorbacks, they are 0-2 with losses to Tennessee and Ole Miss, who are currently ranked in the Top 25 AP Poll. 

These pair of losses put Arkansas at just a 1-4 record against teams on their schedule to have been ranked or that are currently ranked.

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While it was a complete roster overhaul for Calipari and the Razorbacks this offseason that was fueled by the transfer portal, their biggest grab has been from the high school ranks. 

They added highly ranked players like Johnell Davis, Adou Thiero and Jonas Aidoo all from the portal, but it’s former five-star guard Boogie Fland who’s been arguably the best player for the Razorbacks this season. 

Fland is averaging 15.5 points, 5.9 assists and 3.6 rebounds per game through 15 games this season. He is also connecting on 35.7 percent of his threes, which shows he’s more than just an inside scorer. Additionally, his 5.9 assists rank 24th among his competitors. 

But in these first two SEC games, Fland is just 10-for-35 from the field and 3-for-17 from deep. 

If the Gators can’t keep him in check like he’s been over these last two, then it might be a long afternoon for the visitors on Saturday. 

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Despite bringing in tons of talent that should’ve resulted in a great offense, Arkansas has been anything but that. 

They currently rank inside the bottom five teams in the SEC in scoring offense, averaging 79.4 points per game. They do have two players scoring at least 15.0 points per game, but that’s pretty much it. Outside of Thiero (16.9) and Fland, they only have one other player in double figures (DJ Wagner, 10.5). 

Moreover, if this becomes a free-throw-dominated affair, the Gators shouldn’t be too worried about the Razorbacks’ performance at the line. They are shooting 71.1 percent from the charity stripe, which is good for 12th in the league. 

And, lastly, they have little to no presence on the glass. They are the worst team in the SEC in offensive rebounding, and they are 13th out of 16 teams in overall rebounding. These are two areas where the Gators dominate, and if things play out like they have been this season, then the visitors should outmuscle their counterparts. 

This game will be televised on Saturday at 4 pm on ESPN. 

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Viewer pictures: The Natural State transforms into a winter wonderland

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Viewer pictures: The Natural State transforms into a winter wonderland


LITTLE ROCK, Ark. – A winter storm rolled into Arkansas Thursday and brought with it snow to the majority of western and central Arkansas.

Many from around the Natural State sent in pictures of their area covered in snow.

Though Arkansas is already full of natural beauty, there’s something about the state covered in snow that makes it even more of a winter wonderland.

Several kids from around the state got out and took advantage of the day off of school by throwing snowballs, digging up the snow, sledding and of course making snow angels.

Many who got out in the snow had enough accumulated to make snow men.

Share your snow day pictures at KARK.com/winter-pics.

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Arkansas Blue Cross & Blue Shield Lays Off About 75 Workers, Reports $100M Loss

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Arkansas Blue Cross & Blue Shield Lays Off About 75 Workers, Reports 0M Loss


Arkansas Blue Cross & Blue Shield sent layoff notices to 2% of its workforce — about 75 employees — on Thursday after reporting a loss of more than $100 million in the first three quarters of 2024, the state’s dominant health insurance carrier confirmed.

The Little Rock nonprofit had 3,375 employees as of April 2024, and its $3.14 billion in 2023 revenue put it at the top of Arkansas Business‘ most recent list of the state’s largest private companies. 

But revenue in the first three quarters of 2024 was down by almost 7%, and the company (officially USAble Mutual) reported to the Arkansas Insurance Department a net loss of $100.5 million for those nine months. That compares with net income of $94.7 million for the same period in 2023, although the year finished with net income of just $13.2 million.

“The reduction in workforce was due to changing conditions in the market and increasing financial pressures primarily due to health care costs jumping to the highest levels in more than a decade,” Max Greenwood, an ABCBS spokeswoman, said in response to email questions Thursday afternoon. 

ABCBS also has seen “large increases” in the use of all medical services, especially prescription drugs.

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“These situations have caused necessary shifts in business strategy across the health care and health care insurance industries,” she said.

In addition, the insurance company lost tens of thousands of members as result of the state’s disenrollment of tens people on Medicaid in 2023. 

As part of the Obama-era Medicaid expansion, the state pays private insurers to provide health insurance policies to qualifying Arkansans under the Arkansas Health & Opportunity for Me program, or ARHOME. This program had been known as the “private option” and Arkansas Works.

In January 2023, ABCBS had about 207,000 ARHome members. By December 2024, it was  down to 108,729, Greenwood said. 

“We’ve also seen a drastic increase in the claims amounts among our ARHome population,” she said. “Remember, since we were the first company who offered ARHome policies statewide when the program began, our block of members in that program is older and most likely unhealthier than what other carriers may be experiencing.”

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ABCBS’ premium revenue fell during the first three quarters of 2024. It reported $2.2 billion premiums collected net of reinsurance through Sept. 30, a 4.8% drop from the same period in 2023.

The insurance company’s total members also fell from 630,444 on Dec. 31, 2023, to 598,492 on Sept. 30. The biggest drop came from its comprehensive individual plan. In that group, the total members fell nearly 17% to 132,596 members. 

ABCBS also laid off 85 employees in January 2024. Those positions have not been refilled, Greenwood said.

She said it was too early to tell what the financial numbers will look like for the fourth quarter, which ended Dec. 31. No additional layoffs are planned at this time.

“Every executive vice president was asked to make reductions in their areas,” she said. 

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Greenwood said the insurance company has made several other budget-tightening moves for 2025. “We’ve reduced our budget by more than 7% including cuts to consulting and outside vendor costs, contract labor, software and equipment and facility costs,” she said. “We’ve also had to implement substantial premium increases on our small and large groups.”

Greenwood said the company has a strong balance sheet and has no concerns about its liquidity.   

Founded in 1948, Arkansas Blue Cross & Blue Shield offers health and dental insurance policies for individuals and families. 

 

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