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Opinion — Christine Hallquist: Telehealth can transform health care in Vermont

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Opinion — Christine Hallquist: Telehealth can transform health care in Vermont


This commentary is by Christine Hallquist of Burlington. She was the Democratic nominee for Vermont governor in 2018, and was CEO of the Vermont Electric Cooperative for 13 years.

You’re home alone when you start having pain and tightness in your chest. It’s spreading to your shoulder, and you’re nauseous. You’re having a heart attack, and if you don’t get help immediately, it may be too late. The first thing you should do is call 911, which requires a reliable phone and/or broadband connection. Unfortunately, in Vermont, not everyone has one yet.

Vermont Community Broadband Board is working to change that, which will give every Vermonter access to telehealth. If you’re at high risk for a heart attack, your doctor might recommend virtual monitoring, which would automatically alert first responders of a heart attack. And that is just one of the benefits and ways that telehealth can revolutionize health care for Vermonters. 

In Vermont, almost everyone has insurance, but many can’t find or afford care. Vermonters pay some of the highest prices nationwide for individual health coverage. The monthly cost of a typical plan on the state’s insurance marketplace has doubled over the past six years — from $474 to $948. Nine of the state’s 14 hospitals are losing money, and the state’s largest insurer is struggling to remain solvent. 

“There is no hospital in Vermont that is not in jeopardy,” said Dr. Bruce Hamory, who authored a recent report on Vermont’s health care system. Hamory’s recommendation: push as much care out of the hospitals as possible and regionalize Vermont’s siloed hospital system.

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Telehealth can transform health care in Vermont. It enables patients to connect with health care providers remotely. This can greatly reduce barriers to care for rural residents, who often face significant challenges due to long distances to health care facilities. 

By enabling regular check-ins and remote monitoring of chronic conditions, complications can be caught early, allowing for prompt intervention and preventing serious issues. Patients can quickly consult with specialists located far away, reducing wait times and expediting diagnosis and treatment plans. Telehealth check-ins and remote monitoring after hospitalization can help recovery, identify complications early and prevent unnecessary readmissions. 

Telehealth is safer. Less travel means fewer car accidents and less pollution. It also means less disease spread, crucial for the chronically ill, pregnant, elderly or immuno-compromised 

Telemedicine can connect patients experiencing emergencies with providers for immediate assessment and guidance, leading to faster and more appropriate interventions. Real-time reporting of vitals, such as temperature, heart rate, respiratory rate and blood pressure during transport helps reduce unnecessary visits and enables professionals to prepare for intake. 

Patients with heart failure can use wearable devices to monitor vital signs and be constantly reviewed using artificial intelligence. This can trigger intervention, including rapid evaluation of stroke symptoms by neurologists, leading to faster diagnosis and treatment, potentially minimizing neurological damage. Remote monitoring can also be used for patients with epilepsy, and orthodontists are using a piece of hardware in a patient’s mouth to monitor for more than 137 possible issues that can arise.

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Teletherapy can provide mental health services to people who might otherwise not get treatment due to stigma or geographic barriers, potentially preventing crises. Teledermatology allows individuals to share images of skin abnormalities remotely, facilitating early diagnosis of potentially serious conditions, such as cancer. 

Internet access is increasingly recognized as a “super determinant” of health. Additional benefits include the ability to have family members or caregivers at a patient’s appointment, even if they live far away. And seeing a patient in their home gives providers a more complete picture of the patient’s life in order to provide more personalized care. 

Telehealth is also better for providers. Fewer physical facilities mean lower costs. Telehealth will reduce unnecessary/expensive emergency room visits because of increased preventive care. Continuous patient monitoring and quick detection will reduce expensive interventions. 

It’s important to understand there is only one technology that can meet the demands of telehealth: fiber-optic networks. Their high speed, reliability, low latency, immense bandwidth capacity and resistance to interference allow faster data transmission with minimal signal degradation. 

Fiber optics allow for virtually infinite capacity, much more than DSL, wireless, cable, or low earth orbit satellite, and reliably transfer large files, real-time video and real-time monitoring of vitals. Fiber-optic networks are much faster and less prone to interference, ensuring a stable and consistent connection. The last thing you want when you are monitoring a patient is an interruption in the data stream. 

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Fiber-optic networks can carry large volumes of data without significant performance degradation. Signal quality remains high over long distances, allowing it to perform in extreme weather conditions and emergencies. And fiber lasts significantly longer than other cable types like copper. 

Fiber-optic networks are scalable and can be upgraded without requiring extensive infrastructure changes, ensuring long-term adaptability. Additionally, the rapid advancements in fiber-optic technology hardware make them ready to support new standards and applications, paving the way for future growth and innovation, as they enable telehealth to revive the sustainability and accessibility of Vermont’s health care system.





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Vermont high school sports scores, results, stats for Saturday, Jan. 10

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Vermont high school sports scores, results, stats for Saturday, Jan. 10


The 2025-2026 Vermont high school winter season has begun. See below for scores, schedules and game details (statistical leaders, game notes) from basketball, hockey, gymnastics, wrestling, Nordic/Alpine skiing and other winter sports.

TO REPORT SCORES

Coaches or team representatives are asked to report results ASAP after games by emailing sports@burlingtonfreepress.com. Please submit with a name/contact number.

Contact Alex Abrami at aabrami@freepressmedia.com. Follow him on X, formerly known as Twitter: @aabrami5.

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Contact Judith Altneu at JAltneu@usatodayco.com. Follow her on X, formerly known as Twitter: @Judith_Altneu.

SATURDAY’S H.S. GAMES

Girls basketball 

Games at 12:30 p.m. unless noted

Missisquoi 50, Winooski 49

M: Kelsey Paradee 14 points. Aurora King 13 points.

W: Taraji Bradley 18 points. Moo July Htoo 14 points.

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Note: King hit the game winner at the buzzer to give the Thunderbirds the win.

Enosburg at Colchester

Mount Abraham at Middlebury

Danville at Williamstown, 4 p.m. 

Boys basketball

Games at 2:30 p.m. unless noted

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Hazen 65, Vergennes 60

H: Jameson Lamarre 22 points, 7 rebounds, 5 assists. Sullivan Laflam 17 points. Ethan Gann 10 points, 6 rebounds.

V: Theo Elzinga 15 points, 12 rebounds. Cohen Howell 15 points. Ryan Wright 11 points.

Lake Region at Missisquoi, 1:00 p.m.

BFA-Fairfax at Danville

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Stowe at Richford

Oxbow at Blue Mountain

Northfield at Williamstown, 7 p.m.

Watch Vermont high school games on NFHS Network

Girls hockey

Burlington/Colchester at Chittenden Charge, 2:20 p.m.

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Brattleboro at U-32, 2:30 p.m. 

BFA-St. Albans at Essex, 3 p.m. 

Burr and Burton at Stowe, 4:15 p.m. 

Hartford at Rutland, 4:30 p.m. 

Kingdom Blades at Rice, 4:35 p.m. 

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Harwood at Woodstock, 5:15 p.m. 

Spaulding at Missisquoi, 5:30 p.m. 

Boys hockey

BFA-St. Albans at Essex, 5 p.m.

Rice at Champlain Valley, 6:50 p.m.

Mount Mansfield at Burr and Burton, 5 p.m.

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U-32 at Colchester, 4:50 p.m.

Stowe at Brattleboro, 4:45 p.m.

Middlebury at Saranac, NY

Milton at Missisquoi, 8 p.m.

Burlington at Hartford, 2 p.m.

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St. Johnsbury at Woodstock, 7:15 p.m.

MONDAY’S H.S. GAMES

Girls basketball 

Games at 7 p.m. unless noted

Spaulding at Lyndon, 6:30 p.m. 

BFA-Fairfax at Twinfield/Cabot

Milton at Enosburg

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Winooski at Danville

Boys basketball

Games at 7 p.m. unless noted

BFA-St. Albans at Burlington

Thetford at Peoples

St. Johnsbury at Champlain Valley

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Montpelier at Harwood

Essex at South Burlington

Rice at Mount Mansfield

(Subject to change)





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How UVM hockey teams fared Jan. 9-10 — Schedule, scores, results

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How UVM hockey teams fared Jan. 9-10 — Schedule, scores, results


UVM welcomes Adrian Dubois as new men’s soccer coach

Adrian Dubois answers questions from the media following his introductory press conference on Monday, Dec. 22.

Conference play is in full swing to both Vermont basketball and hockey teams. Vermont basketball and women’s basketball both have a bye on Saturday, Jan. 10, meaning only the hockey teams are in action.

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How did those Catamounts men’s and women’s hockey teams fare this weekend? For schedule, scores and stats from all games, read on below:

FRIDAY, JAN. 9

Women’s hockey

Vermont 4, Merrimack 1

V: Oona Havana 2G. Kaylee Lewis 1G. Rose-Marie Brochu 1G. Julia Mesplede 2A. Stella Retrum 1A. Lauren O’Hara 1A. Brooke George 1A. Ashley Kokavec 1A. Zoe Cliche 19 saves.

M: Emma Pfeffer 1G. Stina Sandberg 1A. Avery Anderson 1A. Lauren Lyons 39 saves.

Note: The women’s hockey team has won three straight games securing its largest win streak of the season.

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Men’s hockey

Vermont 3, Northeastern 2

V: Sebastian Tornqvist 1G, 2A. Jens Richards 1G. Massimo Lombardi 1G. Colin Kessler 1A. Aiden Wright 1A. Jack Malinski 1A. Cedrick Guindon 1A. Aiden Wright 20 saves.

N: Joe Connor 1G. Amine Hajibi 1G. Jack Henry 1A. Tyler Fukakusa 1A. Dylan Hryckowian 1A. Dylan Finlay 1A. Lawton Zacher 21 saves.

Note: The men’s hockey team has won two straight games for the first time since winning its first two games of the season (Oct. 4-10).

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SATURDAY, JAN. 10

Women’s hockey

Vermont at Merrimack, 2 p.m.

Men’s hockey

Northeastern at Vermont, 7 p.m.

Contact Alex Abrami at aabrami@freepressmedia.com. Follow him on X, formerly known as Twitter: @aabrami5.

Contact Judith Altneu at JAltneu@usatodayco.com. Follow her on X, formerly known as Twitter: @Judith_Altneu.





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Brattleboro Memorial Hospital reaches settlement with US Justice Department over ADA compliance

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Brattleboro Memorial Hospital reaches settlement with US Justice Department over ADA compliance


Brattleboro Memorial Hospital has reached a settlement with the U.S. Department of Justice over allegations that the hospital violated the Americans with Disabilities Act during patient visits dating back to at least 2018.

The U.S. attorney for the District of Vermont received a complaint from a patient who said Brattleboro Memorial failed to provide qualified sign language interpreters and appropriate auxiliary aids and services during visits to the emergency department.

After an investigation, the U.S. attorney’s office said it discovered other patients, whose primary means of communication is American Sign Language, who did not receive adequate services from the hospital.

Under terms of the agreement, the hospital says it will provide qualified interpreters, create a new grievance procedure, provide training to its staff personnel on effective communication, and designate a program administrator who will coordinate 24/7 access to auxiliary aids and services.

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“BMH believes the agreement represents a positive step forward and aligns with the Hospital’s ongoing commitment to accessibility, inclusion, and high-quality care for all patients,” hospital spokesperson Gina Pattison wrote in a prepared statement. “The agreement reflects improvements BMH has implemented over the past several years to better serve patients who are deaf or hard of hearing.”

Pattison wrote that the hospital worked cooperatively with the Department of Justice throughout the investigation, and that over the past few years a series of new steps have been taken to better serve the deaf and hard of hearing community.

Since 2023, Brattleboro Memorial has been working with the group Deaf Vermonters Advocacy Services to update policies, procedures, staff education and clinical practices, according to Pattison.

Pattison said the hospital now has an on-call, in-person interpreter program along with access to video remote interpreting services.

The settlement agreement also requires the hospital to establish a fund to compensate people who have been affected by the failure to provide appropriate communication services from 2018 through 2025.

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“For the average person, going to the ER during a medical emergency is scary. Deaf individuals have the added stress and worry that they will not be able to communicate their symptoms, understand the doctor’s questions, or give consent because they do not have effective communication,” Deaf Vermonters Advocacy Services Director Rebecca Lalanne wrote in an email. “It is everyone’s hope that this agreement will change that experience and that BMH will assess and accommodate in accordance with the law.”

The U.S. attorney’s office will not pursue further legal action, according to the agreement.

Any person who visited the hospital and failed to receive appropriate services can contact the U.S. attorney’s office to fill out a civil rights complaint form.

“It is well settled under the ADA that patients have the right to effective communication in hospitals and doctors’ offices,” the Department of Justice press release said. “BMH has already taken steps to comply with its obligations under the ADA. And with the resolution agreement, BMH will timely provide qualified interpreters when necessary to ensure effective communication with patients and companions.”

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