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Is RI’s hospitality industry in trouble? These trends are raising concerns

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Is RI’s hospitality industry in trouble? These trends are raising concerns


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PROVIDENCE – Rhode Island’s hospitality industry continues to recover from the shutdowns it faced in 2020, although the pace has slowed considerably as new economic factors put pressure on the state’s employees and consumers.

The Rhode Island Hospitality Association hosted a Economic Outlook breakfast Wednesday, detailing to its membership the current statistics on the food service, lodging and recreation industry locally and nationally. Representatives from the National Restaurant Association and Pinnacle Advisory Group, a hotel asset management firm, gave in-depth reports on the hospitality industry’s post-pandemic recovery and predictions for the industry’s near future.

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Employee retention and recruitment remain a top concern

The major theme of the morning was the impact current economic pressures are having on the hospitality industry, especially its workforce. In his presentation on the current state of the restaurant industry, National Restaurant Association Vice President of Research and Knowledge Chad Moutray said that while some sectors have regained the number of employees lost during the pandemic, others have been slower to recover, especially the full-service restaurant industry. Additionally, the number of job openings in the restaurant industry remains greater than the number of unemployed workers able to fill those positions, as it has been since 2021

RI Hospitality Association Chief Operating Officer Heather Singleton, whose presentation specifically highlighted workforce issues faced by the industry, explored these problems in more depth using numbers from a report on Rhode Island Employment Trends and Workforce Issues in 2022-2023, which was published this April. Through this, Singleton noted that while the minimum wage and median wage in Rhode Island are both higher than it is nationally, the accommodation and food services sector had one of the lowest average annual wages of any sector in the state, which Singleton attributed largely to the fact that the sector employs more people under the age of 25 than any other sector. However, the report also showed that the industry is aging, as 15.9% of the sector was identified as being 55 years old or older in 2023 compared to 7% in 2003. In fact, 66% of those employed in accommodation and food service jobs were 25 years old or older in 2023, compared to 57% in 2003.

Singleton also pointed to the lack of employee well-being and engagement as an issue, both for the hospitality industry but also for the nation as a whole. Singleton showcased a recent Gallup report on the State of the Global Workplace, which claimed that 77% of employees globally are either not engaged or actively disengaged with their work, costing the global economy about $8.9 trillion. To combat this, Singleton pointed to training programs the association provides to boost engagement, which the Gallup report suggests could reduce absenteeism and turnover while increasing employee well-being and productivity.

Restaurants and hotels notice increased customer price sensitivity

Both reports coming out of the restaurant and hotel industry that morning indicated a growing split in consumer habits as consumer anxiety over the state of the economy increases. Kate Mashburn of Pinnacle Advisory Group revealed that, on a national level, luxury and upscale hotels and accommodations have experienced continued growth while budget and middle-cost travel is decreasing as consumers are becoming more price-conscious compared to just after the pandemic. Additionally, a survey the National Restaurant Association conducted among restaurant operators indicated increasing concerns about the economy as well as increasingly pessimistic outlooks on general business conditions.

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Statewide, the hotel industry is steady, with year-to-date occupancy rates hitting just one percentage point under the national average of 63% for July 2024, with Warwick’s occupancy rate projected to reach up to 69% by the end of 2024. Mashburn attributes this partially to increased activity coming out of T.F. Green Airport.

Meanwhile, on Aquidneck Island, occupancy rates have decreased since 2023 owing to increases in supply, namely the opening of the Gardiner House in September 2023, the Wayfinder hotel’s phased reopening and Newport Harbor Island Resort’s reopening in April 2024.

Overall outlook still positive for 2030

Despite these concerns, the hospitality industry’s job market is continuing to see positive growth. Moutray’s presentation showed that, by July 2024, employment in restaurants finally surpassed what it had been before February 2020. Similarly, Singleton’s presentation showed that the accommodations and food service sector had the largest change in annual employment of any industry sector in the state between 2021 and 2022.

The report and Singleton’s presentation also projected the sector would increase employment by 35.3% between 2020 and 2030. Within the hospitality sector, employment in Food Preparation and Serving Related jobs is expected to increase the most of any other sector in the state, with cooking, serving, bartending and quick service counter positions among the top in employment increases.

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Rhode Island

Sebastian Thomas saves day for Rhode Island basketball. Here’s what happened vs. Temple

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Sebastian Thomas saves day for Rhode Island basketball. Here’s what happened vs. Temple


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SPRINGFIELD, Mass. — It wound up being just a one-game absence for Sebastian Thomas due to a foot injury, and how much the University of Rhode Island needs the veteran guard was on full display Saturday evening. 

The former Bishop Hendricken standout flashed some ice cold blood in the final seconds against Temple, making the two biggest plays that dropped an old Atlantic 10 rival. 

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Thomas knocked down a wing 3-pointer that snapped the game’s sixth tie, then came up with a steal on the ensuing possession. The Rams avoided what would have been a painful meltdown in the second half and instead surged into league play off the back of an 85-79 victory at MassMutual Center. 

Thomas conjured up a four-point play with 20.8 seconds left to break a 79-79 deadlock, the highlight in his second double-double of the season. He finished with 20 points and 10 assists after missing a victory over Central Connecticut State last time out. URI made relatively routine work of the Blue Devils at the Ryan Center but could have been in serious trouble against the Owls here. 

“Sebastian stepped up when it was money time,” URI coach Archie Miller said. “He delivered not only from the foul line and his last shot, but he made plays for others.” 

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Miller called a timeout with 37.6 seconds left looking to snap a string of three straight missed shots. Thomas drew two defenders off the dribble on the left side, David Green drew two more on a drive into the paint and Thomas drifted open on the wing. He fired a jumper and absorbed some contact on the wrist from Quante Berry, resulting in a four-point play that made it an 83-79 game. 

“I was confident,” Thomas said. “I feel like in those situations you just have to make the right pass. I threw it back to (Green), he drove and my guy kind of helped.” 

It was a shot reminiscent of the late dagger Thomas plunged into Providence at the Ryan Center to begin the month. The Rams held on for a 69-63 triumph over the Friars. They matched that margin against the Owls, an old league foe that had captured the last seven meetings in the series. Javonte Brown added his own double-double with 21 points and 10 rebounds, helping to author the perfect lead into a New Year’s Eve trip to Duquesne. 

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“We knew they were a good defensive team,” Brown said. “We also knew the advantage was me on the inside. Shoutout to my teammates for finding me.” 

Thomas sealed the victory on the defensive end. Jamal Mashburn Jr. missed a 3-pointer and Shane Dezonie gathered an offensive rebound along the right baseline. Thomas stripped Dezonie from behind and was fouled with 10.1 seconds left, setting up a pair of free throws to close it out. 

“My foot is definitely improving,” Thomas said. “I wasn’t 100% going into the game, but I think it was a mindset thing. The team needed me — the team wanted me to play.” 

The Rams (11-1) squandered a 16-point lead with 14:54 left and were in danger of absorbing a painful defeat. Jaden House answered a Mashburn drive down the lane with one of his own to make it 77-77, and URI never trailed over the final 2:59. Mashburn entered averaging 20.8 points per game but went just 5-for-20 from the field, as the Rams did just enough to limit other options and survive. 

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“These guys are probably exhausted from hearing his name,” Miller said. “That’s how much the game plan really kind of stressed what he was doing.” 

The Owls (7-5) took a 36-35 edge into halftime before falling in a deep hole. URI was at its sharpest through the opening 5:34 out of the locker room, zipping out to a 56-40 cushion thanks to no turnovers and sizzling shooting. Green’s 3-pointer from the left corner capped an 8-for-9 stretch from the field. 

“We looked right,” Miller said. “Guys were really sharing it. Our defense was creating some offense for us. We capitalized.” 

The Rams followed by giving the ball away six times in less than six minutes, and Temple built its own momentum. The Owls were 12-for-18 from the field after a 1-for-6 start, and a Mashburn jumper from the right baseline gave them a 72-71 advantage with 5:36 left. Miller called a timeout prior to the ensuing possession and looked to reset. 

“You found a way to win 11 games,” Miller said. “They found a way to do it again here tonight.” 

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bkoch@providencejournal.com

On X: @BillKoch25



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Javonte Brown, Sebastian Thomas help Rhode Island hold off Temple 85-79

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Javonte Brown, Sebastian Thomas help Rhode Island hold off Temple 85-79


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SPRINGFIELD, Mass. (AP) — Javonte Brown scored 21 and Sebastian Thomas sealed the victory with a 3-pointer with 21 seconds left as Rhode Island knocked off Temple 85-79 on Saturday night at the Basketball Hall of Fame Classic.

Brown added 10 rebounds for the Rams (11-1). Thomas scored 20 points while going 4 of 7 from the floor, including 3 for 6 from 3-point range, and 9 for 9 from the line and added 10 assists. David Green went 6 of 12 from the field (3 for 6 from 3-point range) to finish with 17 points.

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The Owls (7-5) were led by William Settle, who finished with 18 points, eight rebounds and two steals. Temple also got 17 points and three steals from Shane Dezonie. Jamal Mashburn Jr. scored 14.

Green scored 10 points in the first half and Rhode Island went into the break trailing 36-35. Thomas scored 15 points for Rhode Island in the second half.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.

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In a Small Rhode Island Factory, This Designer Is Championing American Luxury

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In a Small Rhode Island Factory, This Designer Is Championing American Luxury


Lindy McDonough started her brand, Lindquist (the full version of her Swedish middle name), with a rule about glue. It had to be high quality, holding together the layers of her unique bags, but also free of VOC—a toxic compound used by most leather bag brands—and all other toxins. The rule was a non-starter because it’s both a nexus and metaphor for the brand’s ethos.

In 2020, McDonough started Lindquist with her husband, Conor MacKean, a mechanical engineer, and Kate Gronner, head of production, in a small factory in Providence, Rhode Island. “We had dreams—we still have big dreams—about what we wanted to do, but we wanted to do it the right way,” she tells Vogue. The right way meant ethically handmade bags created by a team that earns competitive wages, with full healthcare and benefits. It also means no toxic dyes, no waste, and only high-quality, vegetable-tanned leather. “[We thought] if we make a beautiful thing and treat people well, it will work,” she says of the beginning stages.

Designer Lindy McDonough in her Rhode Island studio.John Hesselbarth & Kate Foster of Apparition



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