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Regional Transit updating and simplifying how riders pay – Pittsburgh Union Progress

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Regional Transit updating and simplifying how riders pay – Pittsburgh Union Progress


Pittsburgh Regional Transit is starting a two-year process to update and simplify its fare payment system.

Over the next two years, most transit riders will have to change their ConnectCard for a new card. That new card will work with all aspects of a rider’s transit account, including vending machines and mobile payment scanners on transit vehicles.

Jeffrey Devlin, the agency’s chief innovation officer, outlined how the new system will work for the authority board’s technology committee Thursday. Essentially, the new system will take advantage of the flexibility of the Masabi Ready2Ride validators that handle the pay-by-phone app that debuted in August 2021.

The first step in the process will be replacing 76 fare vending machines located at prominent bus and light rail stations. The committee recommended the full board approve an $8.85 million contract with Parkeon Inc. for its Flowbird system when it meets next week, but committee chairwoman Jennifer Liptak said there will be additional contracts in the near future. 

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“This is the first step in a very long process,” Liptak said.

Other parts of the project will involve replacing ConnectCards, which should begin by the end of the year, and installing new cash-only fare boxes on 720 buses and 80 light rail trains. The agency promises a “robust” advertising campaign to make sure riders know about the changes.

CEO Katharine Eagan Kelleman said the agency will see what it can do to keep senior citizens from having to replace their free-ride cards.

Devlin said the current fare boxes are more than 14 years old and “have reached the end of their useful life.” The system also uses proprietary technology, so PRT couldn’t add equipment from another company and often had to wait behind other customers for updates.

Changing fare boxes and issuing new versions of the ConnectCard will allow the agency to use the  flexibility of the Masabi system.

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Mobile ticket validators such as this one are now available to Pittsburgh light rail riders. (Courtesy of Pittsburgh Regional Transit)

“We’re now ready to expand the Masabi system and use it to its full advantage,” Devlin said. “It’s not a fast change.”

Devlin didn’t have an expected cost for the entire project, but he said the new vending machines are expected to be the most expensive element.

Riders should see a series of benefits from the changes.

Now, for example, riders who have a ConnectCard and also use the mobile payment app have two separate transit accounts. Also, the ConnectCard system often takes a couple of days to add money to a rider’s account.

Cards with the Masabi system add money to the account instantly and can be used with new vending machines, third-party vendors such as convenience stores that sell transit products and to pay fares. Riders won’t need a second account.

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The new system also will make it easier for the agency to implement fare capping for cash riders in the future. Right now, riders who pay in cash have to pay two full fares if they need to transfer to another transit vehicle to reach their destination while riders who use ConnectCards or the mobile app can transfer for free within three hours.

Laura Wiens, executive director of Pittsburghers for Public Transit, said her agency would be happy with it changes. PPT has been pushing for fare capping for several years.

“We’re supportive of that,” she said. “The current system hasn’t been able to provide the fare  products we need.”

Devlin said the vending machines are the first step because it could take as long as a year to have them built and delivered.

“It’s a long rollout, but we think it will be beneficial to a lot of people,” Kelleman said. “The goal at the end is to make it as easy as possible for riders to use our system.”

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With mobile tickets, customers present a QR code on their phone screen to be read by validators on the bus or rail car. (Courtesy of Pittsburgh Regional Transit)



Ed Blazina

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Ed covers transportation at the Pittsburgh Post-Gazette, but he’s currently on strike. Email him at eblazina@unionprogress.com.

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The Plaza at North Shore next to PNC Park will open in time for the Pirates’ home opener

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The Plaza at North Shore next to PNC Park will open in time for the Pirates’ home opener


A new restaurant and plaza on Pittsburgh’s North Shore will be open and ready to go by the time the Pirates return home for their home opener at PNC Park. 

The Plaza at North Shore and the new fast-casual restaurant SugarBird will open on April 2, and it is located at the corner of Mazeroski Way and General Robinson Boulevard. 

A rendering of the plaza and SugarBird

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Barker Nestor


“This is the crown jewel of the North Shore, and we are unveiling it at a time when all eyes are on Pittsburgh,” said Herky Pollock, owner of Legacy Hospitality Partners. “We are opening with a lot of fanfare and worldwide notoriety, starting with Opening Day and leading right into the [NFL Draft].” 

SugarBird will offer what is being described as a “playful” menu of fried chicken, donuts, and ice cream. There will also be a full bar. 

The 30,000 square-foot outdoor plaza, along with SugarBird, will also include Highball Social Club, a 15,200 square-foot experiential restaurant and bar, which is expected to open in the fall. 

Once The Plaza at the North Shore is open, it will be a place that features games, activities, live music, festivals, yoga, and other entertainment. 

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“The North Shore has rapidly become the city’s premier entertainment district, and we’re committed to taking it to the next level in this district by providing unique and welcoming experiences for every demographic,” added Pollock. 

There will be two performance stages and a 40-inch LED screen that will televise games, movies, and other must-see events. 

Finally, in the lead-up to the NFL Draft, there will be multiple concerts at the plaza, and thsoe will be announced in the coming days. 



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Pittsburgh-area PTO treasurer charged with stealing $46,000

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Pittsburgh-area PTO treasurer charged with stealing ,000


A Hempfield woman is facing felony theft charges after detectives accuse her of stealing tens of thousands of dollars from a parent-teacher organization fund to use for her own personal gain.

An investigation into the Fort Allen Elementary PTO began in early March after a complaint was filed that there was a shortage of funds within the group’s checking account.

Detectives say Darshanna Truss, the PTO treasurer, pocketed $46,000 from the organization over a span of nearly two years.  

“Detectives reviewed the financial records and discovered that between July 1, 2023 to present, Truss was issued 48 checks totaling $28,400 and 30 checks issued to ‘cash’ totaling $17,600. The checks issued directly to Truss were deposited into her personal bank accounts via mobile deposit,” according to investigating Detective Ray Dupilka.

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Truss has been the PTO treasurer since 2023, according to the Westmoreland County District Attorney’s Office.

“This is an isolated incident. This is not reflective of our school community, our school district, or anything pertaining to our children or staff,” said Dr. Mark Holtzman, the Hempfield Area School District superintendent. 

Holtzman said while the district has no direct oversight over PTO groups, the board will ensure no student was affected by Truss’ actions.

“We’re going to supplement any changes financially that are any experiences that are necessary,” Holtzman said. “The experience for children in that school will remain the same until the PTO can kind of get back on their feet.”

The PTO provides support to students and teachers at Fort Allen Elementary by sponsoring and organizing events, field trips, enrichment programs and other educational activities. 

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Hotlzman said that despite the incident, students need support.

“We need people to rally around the children, the school, the principal, the district, to help right the wrong,” Holtzman said. 

The Fort Allen PTO president released a statement to KDKA saying, “I’m grateful for those investigating this matter and trust the process will be handled thoroughly and fairly. Rebuilding trust within our community and strengthening this organization will take time and effort. That is where the focus is. I’m grateful for the many people who have offered to help in different ways and I believe the PTO’s best days are yet to come.”

According to the Westmoreland County District Attorney’s Office, “Prior to speaking to detectives about the allegations, Truss admitted to providing Fort Allen Elementary school with a $10,000 cashier’s check to be used toward ongoing PTO operations.”

Detectives issued a warrant for Truss’ arrest on Thursday.

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Pittsburgh City Paper to relaunch under new ownership

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Pittsburgh City Paper to relaunch under new ownership


A deal is in place that will allow Pittsburgh City Paper to relaunch under new ownership, restoring its online presence as well as a monthly print issue, its leadership said Thursday.

“City Paper is a legacy free paper. I think alt-weeklies, even if they don’t print quite weekly, are a real gift to any city, and I’m so excited to bring it back,” said Ali Trachta, who will resume her role as executive editor.

After 34 years of operation, City Paper was closed on Dec. 31 by Block Communications Inc., the publication’s owner since 2023. BCI also owns the Pittsburgh Post-Gazette, which is set to close on May 3.

Under the new agreement, Pittsburgh-based nonprofit LocalMatters is the majority owner of a for-profit entity called Pierogi Press LLC, which operates City Paper. LocalMatters is designed to help local news organizations become self-sustaining.

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On Wednesday, Trachta and Chris Maury, who is affiliated with Pierogi Press LLC, declined to disclose the purchase price of City Paper.

“(The Block family) recognize that the dollars going to the Blocks are dollars that are not going to the longevity and kind of the funding necessary to see City Paper to a successful place, and so the terms of the deal reflect that,” Maury said to TribLive.

Who’s behind the relaunch?

Maury is a former engineering manager for Apple and founder of the civil engagement nonprofit InformUp.org. He reached out to Trachta around the beginning of the New Year to see if she thought BCI might be interested in selling the paper.

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Maury, who lives in Pittsburgh, then assembled some nonprofit groups to invest time and money in City Paper.

The board chair of LocalMatters is Tracy Certo, a longtime Pittsburgh journalist and editor. She founded the online media company NEXTpittsburgh in 2014 and sold it in late 2020.

The other board members are Mike Capsambelis, a former product management director at Google who is board chair of the Program to Aid Citizen Enterprise; Kevin Gieder, a strategic consultant for nonprofits and treasurer of Tree Pittsburgh; and Kamal Nigam, the former leader of Google’s Pittsburgh office who now works in nonprofit leadership.

The relaunch is funded by private investment and partnership with LocalMatters and The Lenfest Institute, a Philadelphia nonprofit that supports local journalism. Lenfest, which owns The Philadelphia Inquirer, serves as City Paper’s fiscal sponsor.

Pittsburgh City Paper was founded in 1991. Steel City Media owned the publication from the late 1990s until 2016, selling it to the publisher of the Butler Eagle. A subsidiary of BCI, Cars Holding Inc., purchased City Paper in January 2023.

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A week after closing City Paper, BCI announced the May 3 closure of the Pittsburgh Post-Gazette, which the Block family business has owned and operated since 1927.

What will City Paper look like?

City Paper’s return to print will begin with monthly issues and resume coverage of its signature beats: community-rooted news, politics, arts, counterculture, events, food, and the creative, weird and unique Pittsburgh stories.

Trachta said readers can expect to see familiar bylines as nearly all the editorial staff will be returning as of Wednesday.

“The identity of City Paper will not be changing. It’s what everyone recognizes and believes in and has supported for this long and readers will recognize exactly the kind of covenant and community journalism that we have been doing for a long time,” Trachta said.

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Trachta and Maury are aiming to have reporters back on the ground and new articles posting on the website in April. The first print issue is expected to be published in April or May.

The paper’s circulation should be remaining relatively the same, Trachta said.

The relaunch will also include a membership program for readers to pledge their support.

“Our content is always going to be free. That’s just part of who we are,” Tratcha said. “We’re not going to have paywalls, but for those who are able to contribute as members, that helps us keep it that way.”

Membership tiers will include: early access to the print product at level one, early access and a discounted ticket to future events at level two and early access, discounted tickets and attendance to an inaugural meeting with City Paper’s editorial staff to give feedback.

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