New York
New York’s BQE Is Falling Apart. The City Can’t Agree on How to Fix It.
The triple cantilever runs along the edge of Brooklyn Heights, a wealthy and politically connected neighborhood. It stands as a symbol of resistance to Robert Moses, the power broker who rammed highways through communities.
When Mr. Moses tried that approach here in the 1940s, Brooklyn Heights residents pushed back, and Mr. Moses rerouted the Brooklyn-Queens Expressway around them.
At the top sits the Brooklyn Heights Promenade, a cherished landmark with skyline views where generations of New Yorkers have come for their first date.
Below, two levels of traffic jut out like drawers pulled from a dresser. The highway is the main artery between Brooklyn and Queens, and it is part of Interstate 278, the only road that connects New York’s five boroughs.
The cantilever, which opened in 1954, was designed to be used for 50 years. The risks only go up as it continues to deteriorate year after year, even as its life span has been extended with interim measures. While city officials and transportation engineers say imminent collapse is not a threat, other catastrophes could still strike, like concrete falling off and hitting vehicles.
Since 2018, two New York City mayors — Bill de Blasio and Eric Adams — have announced that they would fix this vital artery. But both administrations were unprepared for the ferocious community opposition to their ideas on how to proceed. Both struggled to build any consensus at all as local residents countered with their own ideas. The endless back and forth led to more delays and inertia.
The standoff over the B.Q.E. has become, more broadly, a symbol of the power that local communities wield over critical infrastructure projects around the nation.
Though community opposition is hardly new, it is thriving today as residents have become more nimble and sophisticated at influencing projects, or halting them entirely. They strategize about just who to target with their ads and protests, assemble technical experts and consultants to argue on their behalf, and extend their reach with email blasts, online petitions and social media.
In Los Angeles, a plan to widen the 710 Freeway, one of the nation’s busiest freight corridors, was canceled in 2022 amid community opposition. A major street improvement project in Detroit was paused last summer, in part over the public’s concerns about its design, while state officials took another approach. And a Buffalo project championed by New York Gov. Kathy Hochul to reconnect communities divided by a highway stalled recently after a state court ruled in favor of critics.
This community pushback is often characterized as NIMBYism — the “not in my backyard” impediment to change — but the reality is more nuanced. Many Brooklyn residents say they are not against improving the B.Q.E., and, in fact, are fighting for a better future with less traffic and more space for people.
But now, time is running out for the triple cantilever.
A highway in decay
The cantilever structure anchors a 1.5-mile stretch from Atlantic Avenue to Sands Street that is owned by the city. The rest of the 16-mile highway belongs to the state.
Even before the latest effort, state transportation officials had sought to rehabilitate the cantilever section in 2006. They dropped the project in 2011, citing fiscal concerns and other priorities. That left the problem to the city.
The triple cantilever was increasingly flagged for potential safety hazards, said Bojidar Yanev, a former city transportation official who oversaw inspections from 1989 to 2018. “The structure was unraveling,” he said.
Since at least 1996, the city has fastened metal mesh sheets to the underside of the roadway, particularly below joints, as a stop-gap measure to hold crumbling concrete in place and prevent accidents.
The growing areas protected by the mesh sheets became the most visible sign of the triple cantilever’s decay. It was not easy to inspect the internal structure, which was enclosed in concrete like a catacomb, Dr. Yanev said.
Inspectors cut openings into the walls of the cantilever in 2016, finding that water and road salt had penetrated the structure at the joints. This caused the steel rebars in the concrete to corrode and expand, forcing chunks of concrete to fall off. Without major structural intervention, this degradation progressively weakens the triple cantilever’s strength.
In September, Times reporters captured video of the undersides of the triple cantilever to understand the structure’s current state.
Analysis of the footage revealed hundreds of steel mesh sheets placed along the structure’s undersides, including at the cantilever’s deteriorated joints, to hold the concrete in place.
City officials say the triple cantilever is safe until at least 2029, with current protective measures. They closely monitor the structure and have taken steps to stabilize it, including making repairs and installing sensors to ticket overweight trucks. After that time, the city may have to further restrict traffic to reduce weight on the cantilever.
First wave of ideas
Mayor de Blasio’s administration presented two options in 2018 to rebuild the cantilever, touching off the fiercest battle over the B.Q.E. since it was built.
Polly Trottenberg, then the city transportation commissioner, told residents in Brooklyn at the time that “none of the options are going to be very lovable, and that’s the challenge we face.”
One option would rebuild the highway lane by lane and reroute traffic around the construction. The more controversial proposal, favored by the city, would erect a temporary six-lane highway over the promenade while the lower decks were rebuilt.
Both options would mean losing access to the promenade for years, but the temporary highway would also bring traffic, noise and pollution right to the doors of Brooklyn Heights.
City’s idea: Temporary highway
Furious residents rallied to save the promenade. They raised tens of thousands of dollars to fund their campaign, hired public relations and lobbying consultants, and started a petition that garnered more than 70,000 signatures.
Of course, the promenade itself was born from an earlier fight with Mr. Moses. In 1942, the Brooklyn Eagle newspaper learned that a new highway could cut through the neighborhood and warned: “Plan for Express Highway Through Heights Is Shocking.”
Residents demanded that it be pushed toward the industrial waterfront and suggested building a “double-decker highway” to take up a smaller footprint, and a roof to cover the noise and fumes — which became the promenade.
Mr. Moses later wrote that “the two shelves of the cantilevers carrying commercial traffic and the overhanging cantilever roof for the promenade and park were designed for the greatest benefit to the Heights.”
This time, many Brooklyn residents, as well as architects and urban planners, looked to places like San Francisco, Seattle and Rochester, N.Y., that have torn down or repurposed highways to reconnect neighbors and create more housing, parks and transit.
Two alternatives to the city’s ideas illustrate how Brooklyn residents see this as an opportunity to make radical changes that would benefit their neighborhoods and the city.
Mark R. Baker, a lawyer, businessman and parks activist, proposed in 2019 to move all the traffic to street level and enclose it in a ventilated tunnel. The cantilever would become a three-level park, called the “Tri-Line,” similar to Manhattan’s High Line.
“We had to protect the promenade, which is one of the most spectacular open spaces in New York City or the world, really,” Mr. Baker said.
Alternative idea: The ‘Tri-Line’
Roy Sloane, a graphic artist and advertising executive, advocated for his earlier idea from 2010 for a tunnel, which would help divert traffic away from the cantilever section.
The “Cross Downtown Brooklyn Tunnel” — which would become the new alignment for Interstate 278 — would alleviate the traffic and pollution that spills off the B.Q.E. onto streets in the area. The triple cantilever could then be rehabilitated for cars and light trucks going between neighborhoods, and, with less traffic, nearby sections of the highway could also be turned into boulevards.
“Through traffic is the issue for the residential neighborhoods that are parallel to the B.Q.E.,” Mr. Sloane said.
Alternative idea: The tunnel
Other notable concepts included one by Bjarke Ingels Group to transform the triple cantilever into “BQ-Park,” a grander version of Mr. Baker’s Tri-Line. The City Council, working with Arup, an engineering firm, floated an idea to demolish the triple cantilever and replace it with a three-mile bypass tunnel.
After hearing from residents, Scott Stringer, then the city comptroller in 2019, jumped in with a proposal to limit the cantilever to trucks, while adding bus and bike lanes and a park.
City officials promised to consider all these ideas. Mr. de Blasio, a former Brooklyn councilman with deep ties to the borough, convened a panel of experts to study the B.Q.E.
The panel reported in January 2020 that the cantilever was in worse shape than believed and called for safety measures, including removing two of the six traffic lanes to reduce vehicle weight.
Carlo A. Scissura, who led the panel, said the city was not ready to choose among the various concepts without more comprehensive engineering studies. “It would have just been like, ‘Oh, this looks beautiful, let’s just do it,’ ” he said.
When the coronavirus gripped New York in March 2020, resources shifted to the health crisis, and the momentum to fix the B.Q.E. was lost.
Shortly before leaving office, Mr. de Blasio said the city would postpone a permanent solution and instead spend more than $500 million to shore up the B.Q.E. for 20 years.
Second wave of ideas
After Mr. Adams became mayor in 2022, he decided the B.Q.E. could no longer wait. He hoped to tap into federal infrastructure funds unlocked by the Biden administration and start construction within five years.
Mr. Adams had opposed the city’s temporary highway idea in 2019 as Brooklyn borough president. And his new administration presented three new concepts — “The Stoop,” “The Terraces” and “The Lookout” — that shifted the focus to open space.
The Stoop grew out of community interest in BQ-Park, the idea proposed by Bjarke Ingels Group in 2019. City officials hired the firm to help pressure test BQ-Park, only to find that it could not be built because of infrastructure constraints. The Stoop was developed as an alternative concept, but was later shelved amid criticism from residents about the design.
City’s idea: The Stoop
Vishaan Chakrabarti, an architect and urbanist, said that many of the visions for the B.Q.E. did not fully consider engineering and cost constraints. “Communities get enamoured with ideas that aren’t viable, and then they start thinking worse of the ideas that are viable,” he said.
City officials said the B.Q.E. was an important economic artery, and that without it, trucks would jam nearby streets. They tried to strike a balance between a safe, modern highway and quality-of-life concerns, they said.
Since 2022, they have held 30 public meetings about the B.Q.E. In response to feedback, they committed to a plan that would not impact the promenade or Brooklyn Bridge Park, or require taking private property. They helped secure a $5.6 million federal grant to improve neighborhoods along the state-owned sections.
Still, many Brooklyn residents complained about a lack of transparency. They said many of their questions were not fully answered and their suggestions went nowhere.
As public discussion evolved over the years, three broad groups of stakeholders emerged: neighbors, dreamers and pragmatists.
The neighbors saw an opportunity to improve public transit and to reduce the impact of traffic on their health, safety and climate. The dreamers went further and envisioned tearing down the highway for more housing, businesses and parks, and shifting to more sustainable ways to move people and freight. The pragmatists focused on maintaining a vital traffic corridor that would still be needed in the future and fixing a cantilever that had become a safety hazard as soon as possible.
A leading voice of the neighbors was Lara Birnback, the executive director of the Brooklyn Heights Association, who said the city should develop “a more holistic, forward-thinking solution.” The association, which is part of the Brooklyn-Queens Expressway-Environmental Justice Coalition, has called for a corridorwide plan.
“Our perspective at this point is, let’s not spend billions and billions of dollars cementing the status quo, no pun intended, by shoring up the cantilever for 100 years,” Ms. Birnback said.
In the dreamer camp was the Institute for Public Architecture, which highlighted the harmful legacy of the B.Q.E. through community meetings, an oral history project and a documentary by Adam Paul Susaneck, an urban planner. The dreamers asked: What would a future without the B.Q.E. look like?
Antonio Reynoso, the Brooklyn borough president, said he saw a future with more freight moving on the waterways and less reliance on polluting highways like the B.Q.E. He told city transportation officials that he would like them to explore the option of tearing down the cantilever. But he said that option was never presented in community meetings.
Pragmatists like Samuel I. Schwartz, a former chief engineer for the city Transportation Department who established a transportation research program at Hunter College, urged city officials to immediately fix the cantilever and leave amenities like parks to be added later. He pointed to the Williamsburg Bridge as a cautionary lesson. In April 1988, it was shut down for more than a month after decades of neglect, causing widespread chaos.
“There should be urgency,” he said, “because something is going to happen if nothing is done.”
Third wave of ideas
Many New York projects have run into opposition, like the $10 billion plan to replace the Port Authority Bus Terminal that was substantially revised last year with community input. “Community opposition is a way of life,” Mr. Schwartz said. “It doesn’t mean we stop.”
But the B.Q.E. has often seemed adrift, without a strong champion at the helm to build consensus. Communities have a right to speak out, and “the job of government is to hear the voices and then whittle it down into something that works,” Mr. Stringer said.
Brooklyn Councilman Lincoln Restler said the Adams administration has seemed more interested in checking a box than really collaborating with the community. Any plan for the B.Q.E., he added, faces multiple layers of government review and approvals and will require community support to move forward. “We’ve got a long way to go,” he said.
In 2024, the Adams administration presented another concept for the B.Q.E. — the city’s third attempt — this time emphasizing an engineering solution: a two-level, stacked highway that would be supported on both sides.
City’s idea: Stacked highway
Marc Wouters, an architect and urban planner, countered with yet another idea. In 2019, he had partnered with the Brooklyn Heights Association on a plan to protect the promenade. Since then, he has spent thousands of hours working on his own to take field measurements, build 3-D models and test engineering scenarios.
The result is the “Streamline” plan, which would be quicker to build, cost less than other options, and have minimal impact on the promenade and surrounding area, Mr. Wouters said. It would move all traffic to an expanded bottom deck and repurpose the upper deck for bike lanes and a park.
“I’m hoping that it advances because it does seem to check a lot of boxes off for the community,” he said.
Alternative idea: Streamline plan
Last month, Mayor Adams urged Transportation Secretary Sean Duffy to start the environmental review process for the B.Q.E., which would consider a range of plans and allow construction to begin in 2029. “After a fix for the B.Q.E. languished for decades, the Adams administration advanced this project further than ever before to build a safe, resilient highway,” said Anna Correa, a spokeswoman for Mr. Adams, this week.
But a new mayor, Zohran Mamdani, will take over in January and may have his own ideas. Mr. Mamdani knows that protecting the safety and stability of the B.Q.E. is “an urgent priority for the city,” said his spokeswoman, Dora Pekec. “After years of patchwork fixes that have only offered temporary fixes, the Mamdani administration will work to deliver a permanent solution for the city-owned sections of the B.Q.E. that both meets community needs and preserves this essential transportation corridor,” she said.
That will not be a quick or easy process. Big hurdles remain, including how to pay for the project. It was passed over for federal funding in 2024 and could cost up to $5 billion, depending on the plan chosen.
“I think the B.Q.E. has just bedeviled and frustrated everybody who’s ever driven on it, looked at it, and worked on it — it’s like a curse,” Ms. Birnback said.
Note: The ideas illustrated in the story are schematic interpretations by The New York Times, based on the original proposals.
Video at the top of this article by Todd Heisler. Additional work by Nico Chilla.
New York
Video: Hochul and Mamdani Announce Plan for Universal Child Care
new video loaded: Hochul and Mamdani Announce Plan for Universal Child Care
transcript
transcript
Hochul and Mamdani Announce Plan for Universal Child Care
Gov. Kathy Hochul and Mayor Zohran Mamdani announced a plan on Thursday to vastly expand free and low-cost child care for families across the state in the coming years and add programs for 2-year-olds.
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“Today, we’re working together with the mayor at this incredible place to announce the first major steps to make child care universal — truly universal — here in New York City, transforming the lives of children and parents all across the state.” “We will build on the city’s existing three-K program, and say, no longer will a family in Flatbush be offered a seat, but have to find out that seat is in Astoria. We will add seats in the neighborhoods where demand has not been met. This will be felt by expanded subsidies for tens of thousands of additional families. It will be felt when parents look at their bank accounts at the end of the year, and see that they have saved more than $20,000 per child.” “And today, I’m proud to announce that New York State is paying the full cost to launch 2-care. For the first time — universal daycare for 2-year-olds, as proposed by Mayor Mamdani. We’re not just paying for one year of the program. We don’t usually go one year out in our budget, but just to let you know how serious we are, we’re taking the unprecedented step to not just commit for the 2027 budget, which I’m working on right now, but also the following year as well to show you we’re in this for the long haul.”
By Meg Felling
January 8, 2026
New York
Vote on the 17 Ways Mamdani Could Improve NYC
A new mayor, a fresh start — you know the drill. There are as many ideas out there for how Zohran Mamdani can now improve New York’s urban environment as there are New Yorkers.
I canvassed a few dozen planners, architects, academics, community leaders, neighborhood organizers, developers, housing and transit experts and former city government officials. I gave them no budgets or time lines. They gave me a mayoral to-do list of ideas big, small, familiar, deep in the weeds, fanciful and timely.
What follows is a small selection, with some kibitzing by me. You can vote “love it” or “skip it” below and help determine the ranking of priorities. Feel free to leave eye rolls and alternative proposals in the comments section.
Check back in the coming days to see how the ranking has changed and we will let you know the ultimate results on Jan. 13.
1
Create many thousands more affordable housing units by converting some of the city’s public golf courses into mixed income developments, with garden allotments and wetlands.
2
Deck over Robert Moses’s Cross Bronx Expressway and create a spectacular new park.
3
Devise a network of dedicated lanes for e-bikes and electric scooters so they will endanger fewer bicyclists and pedestrians.
4
Pedestrianize Lower Manhattan. Not even 10 percent of people there arrive by car.
5
Build more mental health crisis centers citywide.
6
Provide more clean, safe public pay toilets that don’t cost taxpayers $1 million apiece.
7
Convert more coastline into spongy marshes, akin to what exists at Hunter’s Point South Park in Queens, to mitigate rising seas and floods.
8
Dedicate more of the city budget to public libraries and parks, the lifeblood of many neighborhoods, crucial to public health and climate resilience. The city devotes barely 2 percent of its funds to them now.
9
Follow through on the Adams administration’s $400 million makeover of once-glamorous Fifth Avenue from Central Park South to Bryant Park, with wider sidewalks, reduced lanes of traffic, and more trees, restaurants, bikes and pedestrian-friendly stretches.
10
Do away with free street parking and enforce parking placard rules. New York’s curbside real estate is priceless public land, and only a small fraction of residents own cars.
11
Open the soaring vaults under the Brooklyn Bridge to create shops, restaurants, a farmers’ market and public library in nascent Gotham Park.
13
Persuade Google, JPMorgan or some other city-vested megacorporation to help improve the acoustics as well as Wi-Fi in subways, along the lines of Citibank sponsoring Citi Bikes.
14
Overhaul freight deliveries to get more 18-wheelers off city streets, free up traffic, reduce noise, improve public safety and streamline supply chains.
15
Rein in City Hall bureaucracy around new construction. The city’s Department of Design and Construction is full of good people but a longtime hot mess at completing public projects.
16
Convert more streets and intersections into public plazas and pocket parks. Like the pedestrianization of parts of Broadway, this Bloomberg-era initiative has proved to be good for businesses and neighborhoods.
17
Stop playing Russian roulette with a crumbling highway and repair the Brooklyn-Queens Expressway before it collapses.
New York
Congestion pricing after one year: How life has changed.
“There’s less traffic and more parking.”
“I only drive if I have to move something large or heavy.”
“Sometimes I skip lunch at work to make up for the driving tax.” “I visit my elderly parents less often.”
“I complain to myself every time I have to pay the fee and I’m STILL 100% in favor of it.”
“I am returning my leased car six months before the lease expires.”
One year after the start of congestion pricing, traffic jams are less severe, streets are safer, and commute times are improving for travelers from well beyond Manhattan. Though these changes aren’t noticeable to many, and others feel the tolls are a financial burden, the fees have generated hundreds of millions of dollars for public transportation projects. And it has probably contributed to rising transit ridership.
The program, which on Jan. 5, 2025, began charging most drivers $9 during peak travel times to enter Manhattan below 60th Street, has quickly left its mark.
To assess its impact, The New York Times reviewed city and state data, outside research, and the feedback of more than 600 readers with vastly different views of the toll.
Some groused about high travel costs. Others cheered for a higher toll. Many shared snapshots from their lives: quieter streets, easier parking, costlier trips to the doctor.
Many findings from a Times analysis a few months into the experiment have held up. The program so far has met nearly all of the Metropolitan Transportation Authority’s goals, although more evidence is needed on some measures. And one question remains unresolved: whether a federal judge will decisively shield the program from efforts by the Trump administration to end it.
“Despite the threats to shut it down,” Gov. Kathy Hochul said in an interview, “the cameras are still on, and business is still up, and traffic is still down. So it’s working.”
Here’s the evidence one year in:
1. Fewer vehicles
About 73,000 fewer vehicles are entering the central business district each day, a number that has added up in the first year to about 27 million fewer entries. The decline, compared with traffic trends before the toll, has been remarkably stable across the year:
Average daily entries to the central business district
All other consequences of congestion pricing flow from this one — that fewer people are choosing to enter the area by private vehicle.
“I never drive into the city anymore. I only take the subway. It’s a relief.”
Philip Zalon Brooklyn
“I’m much more aware of driving into Manhattan and avoid it unless I have to haul a lot of stuff like a car load of Girl Scout cookies.”
Jacob White Queens
By influencing that one decision, the policy can also affect commute times, transit reliability, road safety, street life and more (as we’ll get to below).
One clear sign that behaviors are changing: Every weekday, there is now a spike in vehicles entering the zone right before the toll kicks up to $9 at 5 a.m., and right after it declines to $2.25 at 9 p.m.
Personal vehicle entries into the central business district
“I’ve decided to get up earlier to get the lower price.”
Eric Nehs Manhattan
“It is exhausting to plan the trip to cross the line at 9 p.m.”
Paul S. Morrill Manhattan
2. Faster traffic
The first consequence of those fewer vehicles is that traffic is now moving faster for the drivers who remain, and for the buses that travel those same roads. And this turns out to be true inside the congestion zone, near the congestion zone, and even much farther away.
Change in vehicle speeds, 2024-25
“Taking my kid to [doctor’s] visits in 2024 was a nightmare, every time. … After congestion pricing, it’s been noticeably less aggravating.”
Josh Hadro Brooklyn
Many readers, however, told us they didn’t believe they could see the benefits; the changes aren’t always easy to perceive by the naked eye. Readers also frequently said they believed the gains from congestion pricing were more apparent in the first months of the year and had waned since. The city’s speed data generally suggests that these improvements have been sustained, although some of the largest gains were recorded in the spring.
Average vehicle speeds in the congestion zone
But for some travelers, the speed gains have been much larger, particularly those who cross through the bridge and tunnel chokepoints into and out of Manhattan:
“Traffic approaching the [Holland] tunnel has saved me 15-30 minutes on the rides back to New York and given me hours of my time back.”
Salvatore Franchino Brooklyn
“On a typical 8 a.m. commute, there is so little traffic into the [Lincoln] tunnel that it looks like a weekend.”
Lisa Davenport Weehawken, N.J.
“I haven’t used the Lincoln Tunnel all year, probably will never use it again.”
Steven Lerner Manhattan
Improvements have also been more notable for commuters who take longer-distance trips ending in the congestion zone. That’s because those 73,000 vehicles a day that are no longer entering the zone have disappeared from surrounding roads and highways, too.
Commuters from farther out are seeing accumulating benefits from all these sources: faster speeds outside the congestion zone, much faster speeds through the tunnels and bridges, and then the improvements inside Manhattan. And people who travel roads outside the congestion zone without ever entering it get some of these benefits, too.
An analysis by researchers at Stanford, Yale and Google confirmed this through the program’s first six months. Using anonymized data from trips taken with Google Maps, they found that speeds improved after congestion pricing more on roads around the region commonly traveled by drivers heading into the central business district. That’s a subtle point, but one many readers observed themselves:
“Noticeably fewer cars driving, even way out in Bensonhurst!”
Charles Haeussler Brooklyn
“Even across the river in Bergen County, I feel that we benefit.”
Michelle Carvell Englewood Cliffs, N.J.
“I supercommute weekly from Kingston by bus. Each week, my bus round trip is 30-60 minutes faster than it was before congestion pricing.”
Rob Bellinger Kingston, N.Y.
3. More transit riders
Public transit will benefit from congestion pricing as its proceeds are invested in infrastructure upgrades; in the first year, the toll is projected to raise about $550 million after accounting for expenses, $50 million more than the M.T.A. originally predicted. But transit also stands to benefit as bus speeds improve on decongested roads and as more commuters shift to transit.
On bus routes that cross through the congestion zone, speeds increased this year, in notable contrast to the rest of the city. These improvements follow years of declining bus speeds in the central business district coming out of the pandemic.
Local bus routes
Express bus routes
Change in bus speeds, 2024-2025
“The crosstown buses are faster than they used to be, even during peak commuting times.”
Marc Wieman Manhattan
“Have gratefully noticed that they’re more on-time.”
Sue Ann Todhunter Manhattan
“It has significantly improved my bus trips from N.J., cutting about 20 minutes of traffic each way.”
John Ruppert New Jersey
Paid transit ridership is up this year compared with 2024 across the subway, M.T.A. buses, Long Island Rail Road and Metro-North Railroad as transit has continued its recovery from pandemic declines. About 300,000 more people are riding the subway each day — far more than the 70,000 cars that have been taken off the road in the congestion zone. So while congestion pricing is probably contributing to rising transit ridership, it’s not the main driver of it.
All of these added transit riders do, however, help explain why congestion pricing has not dampened activity in the busiest parts of the city, as critics feared. People are still coming, just not necessarily by private car.
“I finally taught myself to use the subway. Between the tunnel toll, congestion pricing and parking, I’m saving an enormous amount of money, time and inconvenience.”
Daniel Ludwig Weehawken, N.J.
“It’s made using the bus for short trips a more appealing option.”
John Buckholz Brooklyn
In fact, overall visits to the business district aren’t down — they were up by about 2.4 percent over the previous year, according to the city’s Economic Development Corporation. And restaurant reservations on the platform OpenTable were up inside the zone as well, by the same amount as the increase citywide.
Tom Harris, the president of the Times Square Alliance, which represents 2,600 businesses, said he had initially received complaints from some businesses. But he was pleasantly surprised that they soon stopped.
“We’re thrilled we have not seen negative impacts to local businesses,” he said. “It seems like it has been absorbed.”
4. Better quality of life
These primary shifts — fewer cars, less congested roads, more transit riders — have in turn produced a number of other effects that might more broadly be thought of as changes to qualify of life. Readers described experiencing safer crosswalks, less stressful bike rides and what feels like cleaner air.
In city data, the number of complaints to 311 for vehicle noises like car honking has declined significantly inside the congestion zone, compared with the rest of Manhattan.
Change in vehicle noise complaints, 2024-25
“Sometimes it’s almost — dare I say it? — quiet.”
Daniel Scott Manhattan
“Midtown is so much quieter now.”
Melanie DuPuis Manhattan/Hudson Valley
“It turns out that mostly when people say ‘New York is noisy’ they really mean ‘cars are noisy.’”
Grant Louis Manhattan
And the perception that roads have gotten safer is also borne out by crash data. The number of people who were seriously injured in a car crash decreased citywide, but the improvement was more pronounced in the congestion relief zone.
Change in number of people seriously injured in a crash, 2024-25
“Nobody’s trying to run me over.”
Alice Baruch Manhattan
“Fewer cars honking, fewer cars running red lights, fewer cars blocking crosswalks.”
Charlie Rokosny Brooklyn
“The number of blocked crosswalks have gone down significantly!”
Samir Lavingia Manhattan
Amid these positive changes, however, other readers described distinct declines in their quality of life, often stemming from the cost of the toll. These deeply personal observations have no corresponding measures in public data. But they make clear that some of those 27 million fewer driving trips weren’t simply replaced by transit or forgone as unnecessary — they’re missed.
“Sadly Manhattan is no longer an option for many things we once enjoyed.”
Linda Fisher Queens
“Congestion pricing has made my world much smaller.”
Justine Cuccia Manhattan
“I’m more careful about choosing events to attend, so I go to fewer of them.”
Karen Hoppe Queens
“I will not use doctors in Manhattan, limiting my health care choices.”
David Pecoraro Queens
One final aim of congestion pricing — improved air quality — has the potential to benefit everyone in the region. But the data remains inconclusive so far. A recent study from researchers at Cornell found a 22 percent improvement in one air quality measure over six months. But another analysis, by the Stanford and Yale authors, found little to no effect on air quality using local community sensors and comparing New York with other cities. And the M.T.A.’s own analysis of the program’s first year found no significant change in measured concentrations of vehicle-related air pollutants.
That doesn’t mean benefits won’t become clearer with more time and data. But the open questions about air quality underscore that even one year in, even with all the evidence gathered, there are still some effects we don’t fully understand.
“As an asthmatic, I can also palpably feel improvements in the air quality.”
Rob Hult Brooklyn
“It’s allowed me to believe that perhaps America can change for the better.”
Hanna Horvath Brooklyn
“As a car owner myself, I think it’s fair that the cost of driving is now being passed from city residents onto the drivers.”
Vincent Lee The Bronx
“I don’t like the cost but I also can’t deny its effectiveness.”
Jon Keese Queens
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