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How NYC Has Changed Since the Covid Pandemic

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How NYC Has Changed Since the Covid Pandemic

The millionaires returned. Others are eyeing the exits.

New York City lost, on net, close to 350,000 residents from 2020 to 2023. Policymakers were particularly worried about the departure of the very wealthy and its impact on the city’s tax base.

In the first two years of the pandemic, the city lost about 17,500 residents from the top 1 percent of income earners — those making $815,000 a year or more. Though small in number, that loss represented a 20 percent decline in ultrawealthy residents, according to Emily Eisner, the chief economist at the Fiscal Policy Institute.

But the fears were overblown. The latest census estimates show the city’s population beginning to rebound in 2023 and 2024, growing by 121,893 people over that period.

In 2023, the net total of very rich residents leaving the city was virtually flat, and a strong stock market early in the pandemic helped mint more millionaires.

Still, other vital groups in the city were more likely to leave.

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Households with children under 6 years old were more than twice as likely as households without young children to leave the city in 2023. And while migration trends have largely returned to prepandemic norms, Dr. Eisner said, Black residents were still twice as likely as white ones to leave — a trend that predates Covid-19.

Not since the Great Depression have so few babies been born in the city, and school enrollment is falling.

The rush of school-age children out of New York City during the pandemic has left behind a population that is getting older and having fewer babies.

There were 99,000 babies born in the city in 2021 and 2022 — the fewest in any year since the late 1890s other than 1936, during the Great Depression.

Attendance in New York City’s public schools, the largest system in the country, is the lowest it has been in four decades. There are 111,000 fewer children enrolled in public or private school in the city than in the 2018-19 school year.

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Change in school enrollment since the 2018-19 school year

Source: New York State Department of Education

The New York Times

Immigrants helped reverse population loss.

More than 230,000 migrants have arrived in New York City since spring 2022, an immigration wave that has been the largest in American history. Thousands were bused from the southern border by order of the Texas governor, but many arrived in New York on their own.

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Their arrival has helped stem the city’s population decline. New York City ended last year with 8.48 million people, up from 8.39 million in 2023. But it is still down more than 262,000 people compared with 2020.

Jobs are back. But growth is mostly in low-wage industries.

No city lost jobs like New York. Two months into the pandemic, more than a fifth of workers were unemployed.

So it was celebrated news when, in the fall of 2023, Mayor Eric Adams proclaimed that the city had regained all 946,000 private-sector jobs that had been lost, a year ahead of some predictions.

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But most of the new jobs were in lower-paying industries. Home health care, a sector that pays an average of $31,800 a year, grew 45 percent from December 2019 to December 2024, more than any other industry.

At the same time, a wide swath of middle-income jobs that provide many immigrants and young people a toehold in the economy have shrunk. The retail industry, which pays workers an average of $56,200 per year, shed 54,100 jobs from December 2019 to December 2024, a 15 percent drop.

The construction industry, which pays an average of $93,300 a year, often without requiring a college degree, lost 30,700 jobs over the same period.

Construction jobs in New York City

Source: Bureau of Labor Statistics

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Note: Data is not seasonally adjusted.

The New York Times

The wage gap is widening…

In much of the country, the pandemic actually reduced income inequality, as lower-paid workers took advantage of a tight job market and a rising minimum wage in many states.

Not in New York.

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In the city, most of the wage growth since the pandemic has accrued among the highest-paid workers, according to the Center for New York City Affairs at the New School.

In fact, while low- and middle-wage workers’ income largely stagnated from 2019 to 2024, the highest earners — in fields like finance, tech and information — saw their hourly wages soar, said Mohamed Obaidy, an economist with the center.

Those top-earning workers, who made $312,000 or more last year, have seen their average hourly wages grow four times faster since 2019 than workers in the bottom fifth of wage earners, who made less than $36,000 in 2024. Middle-income workers did not fare much better.

“For the top 3 percent, the post-Covid period is the golden era,” Mr. Obaidy said.

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…and poverty is soaring.

More than 2 million New York City residents, or one in four, could not afford basic necessities like shelter, food and clothing in 2023, according to one recent survey. That represents the highest poverty rate in the city since at least 2015, said Christopher Wimer, the director of the Center on Poverty and Social Policy at the Columbia School of Social Work, which conducted the survey. The findings were in line with census figures, which also showed a rise in poverty since the pandemic began.

A family of two adults and two children was considered in poverty if the household made less than $47,190 a year. The median household income in the city in 2023 was about $76,500.

Percentage of the population below the poverty line

Source: Census Bureau American Community Survey (1-year estimates)

The New York Times

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The surge in poverty was driven by two major factors. Government aid instituted during the pandemic, including an expanded child tax credit and cash payments to low-income families, ended at the same time that the cost of rent and household goods went up.

High inflation stretched people’s budgets nationwide, but in New York, according to the Columbia survey, the poverty rate was nearly double the national average. That’s because of the high cost of living, which was driven by housing costs, Dr. Wimer said.

“Hearing that New York is back,” he said, “for me, it begs the question: Back for whom?”

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New York City became an even more expensive place to live, for both renters and homeowners.

The city has never been a cheap place to own or rent a home — but it’s even more expensive five years after the start of the pandemic.

Nearly 630,000 households spend more than half their income on rent. The median asking price for an apartment was $3,645 per month in February, more than 25 percent higher than at the start of the pandemic. No part of the city is untouched. The steepest increase — nearly 40 percent — has been in the Bronx, long seen as the city’s most affordable borough.

The city’s spending on rental assistance, to help people in homeless shelters find apartments and to provide a lifeline to renters who face eviction, has soared. It is expected to hit $1.1 billion this fiscal year, which started in July. In 2021, the city spent $302 million.

Any solution to the housing affordability crisis, politicians and housing advocates say, must include the construction of housing of all kinds. Last year was a banner year for the building of new units, with nearly 34,000 added, the most since 1965. But it is not enough, and new construction has slowed significantly.

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For homeowners, it has never been more expensive to buy in the city. The median sale price was $865,000 in February, a 28 percent increase since early 2020. The median cost to buy in Brooklyn or Manhattan remained about the same: around $1 million.

Companies occupy less space in Manhattan’s office buildings than they did a quarter-century ago.

In the first two decades of the 21st century, the Manhattan skyline was redrawn with towering office buildings to serve the demands of growing companies. That building boom resulted in 419 million square feet of office space, by far the largest office district in the United States.

But companies offloaded offices as the pandemic disrupted the five-day workweek, and they now occupy the lowest amount of space in Manhattan in at least a quarter-century. The percentage of unoccupied space is more than six times higher than in 2000. That glut could fill 32 One World Trade Centers.

Office vacancy in New York City

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Source: Cushman & Wakefield Real Estate

The New York Times

Many companies have found they can operate with smaller footprints and with remote workers. White-collar workers in the city now spend about 30 percent of their time working at home, up from a national average of about 7 percent before the pandemic.

Some firms have reversed course. Return-to-office demands, along with an increase in office lease signings in 2024, have led developers and brokers to hope that the market is rebounding.

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And yet, in a sign of continuing uncertainty and rising construction costs, the building of new office towers has nearly stopped. No developer has broken ground on the next big property in Manhattan and may not for some time.

Tourism and Entertainment

Tourism collapsed at the start of the pandemic as visitors stayed home.

It’s hard to overstate the importance of tourism to New York City. It sustains numerous industries, employs hundreds of thousands of workers and contributes substantial tax revenue.

Before the pandemic, the city welcomed record numbers of tourists annually and was on track to host 76 million visitors in 2024. The pandemic decimated those projections.

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As the city reopened, tourists returned. More than 64 million people visited in 2024, the third most of any year.

There are still fewer international visitors, especially from China, who have historically spent more money in the city and stayed longer than domestic visitors. More than 1.1 million tourists from China traveled to New York City in 2019. It was about half that in 2024.

Visits to many major tourist destinations, such as the Metropolitan Museum of Art, has surpassed that of years before the pandemic. But a few blocks away, the Guggenheim Museum has announced budget cuts in response to lagging attendance. Other attractions, such as Broadway, have rebounded but not fully recovered.

Total attendance at Broadway shows

Sources: Broadway League; Internet Broadway Database

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Note: Broadway shows were mostly canceled between March 2020 and September 2021.

The New York Times

Tourists are paying more and more to stay in the city.

The average nightly hotel rate last year in New York City was $314, up 28 percent from 2019. December saw the highest average monthly rate in the city’s history: $440, according to CoStar, a real estate analytics company.

John Fitzgerald, who owns two hotels in Manhattan, said that the last few months of 2024 were the strongest for bookings since the pandemic started. But many travelers, especially those from Europe, where a weakened euro has made visiting the United States more expensive, are groaning about the sticker shock, he said.

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“We are still down, but the city is buzzing and our bookings are up, both corporate and leisure,” Mr. Fitzgerald said.

Delivery workers are here to stay.

No other labor force in the city grew and evolved in the last five years quite like delivery workers. Once largely limited to pizza joints and mail couriers, delivery work has become a permanent feature of city life, reshaping the logistics of everything from takeout meals and groceries to retail and prescription drugs.

Since 2019, the number of delivery workers whizzing by on e-bikes and other vehicles has roughly doubled to 60,000, according to James Parrott, a senior fellow at the Center for New York City Affairs.

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The rapid growth of the sector, much of it spurred by recent immigrants, gave workers leverage to push for better pay. In late 2023, after months of resistance from delivery app companies, the minimum hourly wage for food-delivery drivers was set to just under $18, not including tips. This year, it will rise to over $21, exceeding the citywide minimum of $16.50. (The pay is based on the time the workers are actively making deliveries.)

Despite companies’ protests that higher pay would hurt the industry, deliveries have continued to grow. In the third quarter of 2024, 2.54 million food deliveries were made per week, a 1 percent increase from the same period the previous year, according to the Department of Consumer and Worker Protection.

A big shift in retail means the city looks less like a mall.

Many critics have long lamented an ever-growing number of big-box retail stores in New York City that evoke the feel of a suburban mall.

The economics that supported many of them were already shifting before the pandemic, but remote work and a surge in online shopping have wiped out hundreds of stores from the biggest companies.

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There were 1,225 fewer chain stores in New York City in November 2024 than there were in late 2019, a drop of more than 15 percent, according to Jonathan Bowles, the executive director of the Center for an Urban Future.

From 2020 through the third quarter of 2024, nearly every category of store in the city — from apparel and electronics to furniture and beauty products — had more closures than openings, according to the Department of City Planning.

For a brief period, illicit smoke shops flooded many retail corridors, but a city crackdown on unlicensed businesses has forced many of them to close.

And the storefront economy made a comeback, thanks to restaurants.

The city’s storefront economy is reliant, perhaps more than ever, on food and drink.

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When nearly every other type of storefront business suffered, it was restaurants that helped drive down vacancies citywide. From 2000 to 2023, the number of restaurants in the city nearly doubled, climbing to over 21,170.

While Manhattan had the most restaurants overall, over 9,400, the recent growth was strongest in the other boroughs, in neighborhoods where residents’ changing work schedules meant they were spending more time outside the city’s central business districts.

Korean fried chicken shops, Taiwanese bubble tea cafes and Greek lunch spots are among the franchises gaining traction, as some fast-food stalwarts and pharmacies shrank their footprints.

The range of cuisines is a reflection of the city’s reliance on a largely immigrant work force, Mr. Bowles said, adding that foreign-born people make up about 57 percent of the restaurant work force in New York.

There is already concern that the Trump administration’s plan to deport millions of immigrants could have a chilling effect on the city’s growing but fragile restaurant scene.

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“It is not an overstatement that we are going to be seeing real labor shortages at employers across the city,” Mr. Bowles said.

New York

Vote For the Best Metropolitan Diary Entry of 2025

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Vote For the Best Metropolitan Diary Entry of 2025

Every week since 1976, Metropolitan Diary has published stories by, and for, New Yorkers of all ages and eras (no matter where they live now): anecdotes and memories, quirky encounters and overheard snippets that reveal the city’s spirit and heart.

For the past four years, we’ve asked for your help picking the best Diary entry of the year. Now we’re asking again.

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We’ve narrowed the field to the five finalists here. Read them and vote for your favorite. The author of the item that gets the most votes will receive a print of the illustration that accompanied it, signed by the artist, Agnes Lee.

The voting closes at 11:59 p.m. on Sunday, Dec. 21. You can change your vote as many times as you’d like until then, but you may only pick one. Choose wisely.

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Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.

Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.

Two Stops

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Dear Diary:

It was a drizzly June night in 2001. I was a young magazine editor and had just enjoyed what I thought was a very blissful second date — dinner, drinks, fabulous conversation — with our technology consultant at a restaurant in Manhattan.

I lived in Williamsburg at the time, and my date lived near Murray Hill, so we grabbed a cab and headed south on Second Avenue.

“Just let me out here,” my date said to the cabby at the corner of 25th Street.

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We said our goodbyes, quick and shy, knowing that we would see each other at work the next day. I was giddy and probably grinning with happiness and hope.

“Oh boy,” the cabby said, shaking his head as we drove toward Brooklyn. “Very bad.”

“What do you mean?” I asked in horror.

“He doesn’t want you to know exactly where he lives,” the cabby said. “Not a good sign.”

I spent the rest of the cab ride in shock, revisiting every moment of the date.

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Happily, it turned out that my instinct about it being a great date was right, and the cabby was wrong. Twenty-four years later, my date that night is my husband, and I know that if your stop is first, it’s polite to get out so the cab can continue in a straight line to the next stop.

— Ingrid Spencer

Ferry Farewell

Ferry Farewell

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Dear Diary:

On a February afternoon, I met my cousins at the Staten Island Ferry Terminal. Their spouses and several of our very-grown children were there too. I brought Prosecco, a candle, a small speaker to play music, photos and a poem.

We were there to recreate the wedding cruise of my mother, Monica, and my stepfather, Peter. They had gotten married at City Hall in August 1984. She was 61, and he, 71. It was her first marriage, and his fourth.

I was my mother’s witness that day. It was a late-in-life love story, and they were very happy. Peter died in 1996, at 82. My mother died last year. She was 100.

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Peter’s ashes had waited a long time, but finally they were mingled with Monica’s. The two of them would ride the ferry a last time and then swirl together in the harbor forever. Cue the candles, bubbly, bagpipes and poems.

Two ferry workers approached us. We knew we were in trouble: Open containers and open flames were not allowed on the ferry.

My cousin’s husband, whispering, told the workers what we were doing and said we would be finished soon.

They walked off, and then returned. They said they had spoken to the captain, and they ushered us to the stern for some privacy. As the cup of ashes flew into the water, the ferry horn sounded two long blasts.

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— Caitlin Margaret May

Unacceptable

Unacceptable

Dear Diary:

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I went to a new bagel store in Brooklyn Heights with my son.

When it was my turn to order, I asked for a cinnamon raisin bagel with whitefish salad and a slice of red onion.

The man behind the counter looked up at me.

“I’m sorry,” he said. “I can’t do that.”

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— Richie Powers

Teresa

Teresa

Dear Diary:

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It was February 2013. With a foot of snow expected, I left work early and drove from New Jersey warily as my wipers squeaked and snow and ice stuck to my windows.

I drove east on the Cross Bronx Expressway, which was tied up worse than usual. Trucks groaned on either side of my rattling Toyota. My fingers were cold. My toes were colder. Got to get home before it really comes down, I thought to myself.

By the time I got home to my little red bungalow a stone’s throw from the Throgs Neck Bridge, the snow was already up to my ankles.

Inside, I took off my gloves, hat, scarf, coat, sweater, pants and snow boots. The bed, still unmade, was inviting me. But first, I checked my messages.

There was one from Teresa, the 92-year-old widow on the corner.

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“Call me,” she said, sounding desperate.

I looked toward the warm bed, but … Teresa. There was a storm outside, and she was alone.

On went the pants, the sweater, the coat, the scarf, the boots and the gloves, and then I went out the door.

The snow was six inches deep on the sidewalks, so I tottered on tire tracks in the middle of the street. The wind stung my face. When I got to the end of the block, I pounded on her door.

“Teresa!” I called. No answer. “Teresa!” I called again. I heard the TV blaring. Was she sprawled on the floor?

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I went next door and called for Kathy.

“Teresa can’t answer the door,” I said. “Probably fell.”

Kathy had a key. In the corner of her neat living room, Teresa, in pink sweatpants and sweaters, was sitting curled in her armchair, head bent down and The Daily News in her lap.

I snapped off the TV.

Startled, she looked up.

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“Kathy! Neal!” she said. “What’s a five-letter word for cabbage?”

— Neal Haiduck

Nice Place

Nice Place

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Dear Diary:

When I lived in Park Slope over 20 years ago, I once had to call an ambulance because of a sudden, violent case of food poisoning.

Two paramedics, a man and a woman, entered our third-floor walk-up with a portable chair. Strapping me in, the male medic quickly inserted an IV line into my arm.

Out of the corner of my eye, I could see his partner circling around and admiring the apartment.

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“Nice place you’ve got here.” she said. “Do you own it?”

“Yeah,” I muttered, all but unconscious.

Once I was in the ambulance, she returned to her line of inquiry.

“Do you mind me asking how much you paid for your apartment?”

“$155,000,” I croaked.

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“Wow! You must have bought during the recession.”

“Yeah” I said.

They dropped me off at Methodist Hospital, where I was tended to by a nurse as I struggled to stay lucid.

At some point, the same medic poked her head into the room with one last question:

“You wouldn’t be wanting to sell any time soon, would you?”

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— Melinda DeRocker

Illustrations by Agnes Lee.

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They Witness Deaths on the Tracks and Then Struggle to Get Help

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They Witness Deaths on the Tracks and Then Struggle to Get Help

‘Part of the job’

Edwin Guity was at the controls of a southbound D train last December, rolling through the Bronx, when suddenly someone was on the tracks in front of him.

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He jammed on the emergency brake, but it was too late. The man had gone under the wheels.

Stumbling over words, Mr. Guity radioed the dispatcher and then did what the rules require of every train operator involved in such an incident. He got out of the cab and went looking for the person he had struck.

“I didn’t want to do it,” Mr. Guity said later. “But this is a part of the job.”

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He found the man pinned beneath the third car. Paramedics pulled him out, but the man died at the hospital. After that, Mr. Guity wrestled with what to do next.

A 32-year-old who had once lived in a family shelter with his parents, he viewed the job as paying well and offering a rare chance at upward mobility. It also helped cover the costs of his family’s groceries and rent in the three-bedroom apartment they shared in Brooklyn.

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But striking the man with the train had shaken him more than perhaps any other experience in his life, and the idea of returning to work left him feeling paralyzed.

Edwin Guity was prescribed exposure therapy after his train struck a man on the tracks.

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Hundreds of train operators have found themselves in Mr. Guity’s position over the years.

And for just as long, there has been a path through the state workers’ compensation program to receiving substantive treatment to help them cope. But New York’s train operators say that their employer, the Metropolitan Transportation Authority, has done too little to make them aware of that option.

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After Mr. Guity’s incident, no official told him of that type of assistance, he said. Instead, they gave him the option of going back to work right away.

But Mr. Guity was lucky. He had a friend who had been through the same experience and who coached him on getting help — first through a six-week program and then, with the assistance of a lawyer, through an experienced specialist.

The specialist prescribed a six-month exposure therapy program to gradually reintroduce Mr. Guity to the subway.

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His first day back at the controls of a passenger train was on Thanksgiving. Once again, he was driving on the D line — the same route he had been traveling on the day of the fatal accident.

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Mr. Guity helps care for his 93-year-old grandmother, Juanita Guity.

M.T.A. representatives insisted that New York train operators involved in strikes are made aware of all options for getting treatment, but they declined to answer specific questions about how the agency ensures that drivers get the help they need.

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In an interview, the president of the M.T.A. division that runs the subway, Demetrius Crichlow, said all train operators are fully briefed on the resources available to them during their job orientation.

“I really have faith in our process,” Mr. Crichlow said.

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Still, other transit systems — all of which are smaller than New York’s — appear to do a better job of ensuring that operators like Mr. Guity take advantage of the services available to them, according to records and interviews.

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An Uptick in Subway Strikes

A Times analysis shows that the incidents were on the rise in New York City’s system even as they were falling in all other American transit systems.

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Source: Federal Transit Administration.

Note: Transit agencies report “Major Safety and Security Events” to the F.T.A.’s National Transit Database. The Times’s counts include incidents categorized as rail collisions with persons, plus assaults, homicides and attempted suicides with event descriptions mentioning a train strike. For assaults, The Times used an artificial intelligence model to identify relevant descriptions and then manually reviewed the results.

Bianca Pallaro/The New York Times

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San Francisco’s system provides 24-hour access to licensed therapists through a third-party provider.

Los Angeles proactively reaches out to its operators on a regular basis to remind them of workers’ compensation options and other resources.

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The Massachusetts Bay Transportation Authority has made it a goal to increase engagement with its employee assistance program.

The M.T.A. says it offers some version of most of these services.

But in interviews with more than two dozen subway operators who have been involved in train strikes, only one said he was aware of all those resources, and state records suggest most drivers of trains that strike people are not taking full advantage of them.

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“It’s the M.T.A.’s responsibility to assist the employee both mentally and physically after these horrific events occur,” the president of the union that represents New York City transit workers, John V. Chiarello, said in a statement, “but it is a constant struggle trying to get the M.T.A. to do the right thing.”

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Video: Protesters Arrested After Trying to Block a Possible ICE Raid

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Video: Protesters Arrested After Trying to Block a Possible ICE Raid

new video loaded: Protesters Arrested After Trying to Block a Possible ICE Raid

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Protesters Arrested After Trying to Block a Possible ICE Raid

Nearly 200 protesters tried to block federal agents from leaving a parking garage in Lower Manhattan on Saturday. The confrontation appeared to prevent a possible ICE raid nearby, and led to violent clashes between the police and protesters.

[chanting] “ICE out of New York.”

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Nearly 200 protesters tried to block federal agents from leaving a parking garage in Lower Manhattan on Saturday. The confrontation appeared to prevent a possible ICE raid nearby, and led to violent clashes between the police and protesters.

By Jorge Mitssunaga

November 30, 2025

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