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NJ Transit will issue refunds for some tickets bought before June 1 • New Jersey Monitor

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NJ Transit will issue refunds for some tickets bought before June 1 • New Jersey Monitor


NJ Transit will offer refunds on some tickets purchased before June 1 in response to criticism of the agency’s new policy that applies 30-day expiration dates to tickets.

The refund policy, announced Wednesday, will apply to all one-way bus, train, and light rail tickets bought before June 1, and will also apply to 10-trip train tickets purchased then.

The reversal comes after lawmakers and commuters blasted the rail agency for its new expiration date policy, part of a package approved in April that included fare hikes of up to 15% starting July 1 — and a 3% increase each year after. Adding expiration dates to tickets will provide a revenue boost of tens of millions annually, the agency says.

The agency said the overwhelming majority of customers typically do not purchase more than three months of tickets in advance, but the refund option will help people who purchased tickets before the new expiration date policy was announced.

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Ticket holders seeking refunds will be able to do so starting Aug. 1 and through Dec. 31.

Previously, people could buy as many transit tickets as they wanted with no worry they’d expire. Under the budget approved by NJ Transit in April, all one-way tickets purchased after July 1 will only be valid for 30 days.

Tickets purchased in June won’t be eligible for a refund, and all one-way tickets purchased before July 1 will expire on July 31, regardless of purchase date.

“Ticket expiration policies are consistent with transit industry best practices across the country,” NJ Transit said in a statement.

The cash-strapped transit agency says that with the new fare hikes, it will close the roughly $100 million budget gap it faced for the upcoming fiscal year. But another shortfall of nearly $800 million is expected in the budget year beginning in July 2025, even considering the revenue from fare hikes.

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Senate President Nicholas Scutari (D-Union) last week threatened to introduce legislation to reverse NJ Transit’s expiration date policy if the agency didn’t honor the full value of tickets purchased before the agency announced the change. On Wednesday, Scutari said he welcomes the move by the agency to refund riders.

“NJ Transit has a responsibility to respect the consumer rights of its riders by treating them fairly. If they want to sell tickets with expiration dates, it should be on the tickets or the purchasers should be informed at the time of sale. That is a reasonable expectation for any customer, including riders who rely on the services of a public transit agency,” he said.

How to request a refund 

Refunds are expected to take about three to four weeks, and will go much faster for customers who kept their receipts, the agency said in its announcement.

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All mobile app tickets will be automatically converted to a full-value credit if unused by August 1.

People who bought online should print out their tickets before June 1. Instructions on how to seek a refund are included on printed tickets.

Customers with paper tickets must visit a customer service office near them with their receipts. If you don’t have receipts, you’ll be asked to provide the last four digits of the credit card used to purchase the tickets.

Customer service offices are located in Hoboken Terminal, Newark Penn Station, Secaucus Junction, Trenton Transit Center, New York Penn Station, and the Port Authority Bus Terminal.

 

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Older NJ residents consider leaving as costs rise, survey shows

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Older NJ residents consider leaving as costs rise, survey shows


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New survey data released May 13 suggests affordability pressures are increasingly shaping whether older New Jersey residents stay or leave the state.

More than one-third of residents age 45 and older – 35% – said they have considered leaving New Jersey in the past year, according to a new AARP New Jersey “Vital Voices” survey. Among those weighing a move, 67% said the high cost of living is a primary reason.

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The findings come as state lawmakers continue discussions centered on property taxes, utility costs and policies aimed at helping residents age in place.

“New Jersey should be a place where people can afford to grow older, not a place they feel forced to leave,” Chris Widelo, state director of AARP New Jersey, said in a statement. “Right now, rising costs are pushing people out.”

NJ property taxes, utilities driving concern

Affordability pressures extend across multiple key household costs.

Property taxes remain a central concern, with 53% of respondents citing them as a factor in considering leaving the state. The survey also found strong support for the Stay NJ program, which provides eligible homeowners with up to $6,500 in annual property tax relief.

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Nearly two-thirds of respondents (65%) said they support keeping the program intact, including maintaining the full benefit.

Rising utility costs are also a growing concern. About 89% of respondents said they are worried about increasing electricity bills, including a majority who said they are “very concerned.”

Support for caregiving relief, transparency

The survey highlights financial and logistical pressures facing caregivers, as more residents provide unpaid care for aging relatives.

More than half – 54% – of adults age 45 and older said they have served as unpaid caregivers. A majority said caregiving costs are a financial concern, and 86% expressed support for a caregiver tax credit.

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Respondents also backed greater oversight of long-term care facilities. Strong majorities said they support requirements for nursing homes to disclose ownership, staffing levels and financial arrangements, along with greater transparency in how Medicaid funding is spent.

What it means for NJ budget talks

The findings underscore a broader policy debate in Trenton over how to address affordability challenges while maintaining services.

AARP New Jersey is urging state leaders to prioritize policies that reduce financial strain on older adults, including property tax relief, utility affordability and support for caregivers.

“This survey sends a clear message,” Widelo said. “If New Jersey wants to remain a place where people can age with dignity, we must focus on making it more affordable to stay.”

This story was created by reporter Joe Martino, jmartino@usatodayco.com, with the assistance of Artificial Intelligence (AI). Journalists were involved in every step of the information gathering, review, editing and publishing process. Learn more.

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24-year-old elected mayor of NJ town as incumbent faced backlash in wake of massive warehouse fire

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24-year-old elected mayor of NJ town as incumbent faced backlash in wake of massive warehouse fire


BELLEVILLE, New Jersey (WABC) — Frank Vélez, a 24-year-old town councilman, was elected as the new mayor of Belleville, New Jersey, on Tuesday.

Vélez may be young, but he has years of experience after he became involved in politics at 19 because his sister has special needs.

He has served on the school board in Belleville and the town council, and he was on the staff of former congressman Bill Pascrell.

Vélez said his win is a testament to hard work.

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“We ran on getting back to the basics, the quality of life. Talking about responsible development and just talking about getting back to the priorities of working people,” Vélez said.

Incumbent Michael Melham faced backlash for his handling of a massive warehouse fire that shut down schools for more than a week.

There has been growing pessimism in town, highlighted by the massive 14-alarm warehouse fire this month that caused residents to evacuate and schools to shut down for days.

Parents and educators wrote a joint letter critical of Melham and school leadership for failing to communicate with parents during the emergency.

“In the hours and days following the fire, our community was left navigating uncertainty with little or no official instruction, resorting to group chats and scavenging social media for guidance or information, both of which should have been provided by the government that we entrust for such tasks,” the letter read in part.

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Vélez said he’s ready to get to work.

“I feel grateful. I am humbled, and I’m just- just so ready to get to work as the next mayor of Belleville. And I’m so grateful to everyone for support. This was a resounding victory,” Vélez said.

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NYC to MetLife round-trip bus fares for World Cup ticket holders slashed by 75%: report

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NYC to MetLife round-trip bus fares for World Cup ticket holders slashed by 75%: report


Round-trip bus fares for fans attending the 2026 FIFA World Cup have been cut by 75% as officials scrambled to secure backup transportation between the Big Apple and New Jersey, a new report said.

The New York/New Jersey host committee slashed fares from $80 to $20 for ticket holders traveling from three Manhattan locations to MetLife Stadium in East Rutherford, NJ — and boosted capacity from 10,000 to 18,000 seats by adding yellow school buses for the eight World Cup games, The Athletic reported.

Buses will shuttle up to 18,000 people on non-school matchdays, and about 12,000 on school-day games between June 13 and July 19. 

The New York/New Jersey host committee slashed fares from $80 to $20 for ticket holders traveling from three Manhattan locations to MetLife Stadium. Christopher Sadowski for NY Post

The steep price cut comes after New York Gov. Kathy Hochul pumped $6 million into hacking down fares – with the investment setting aside about 20% of bus tickets for state residents who have purchased match tickets, the outlet reported.

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Sources familiar with ticket sales told the Athletic that about 25% to 30% of tri-state area residents have already scooped up admissions for games at MetLife Stadium.

Alongside the major investment, Highland Fleets, which manages electric school bus fleets, worked with the New York City School Bus Umbrella Services – after contacting Hochul, the committee, and NYC Mayor Zohran Mamdani – to secure additional buses, with about 300 hitting the road on peak matchdays.

The transit rides will leave from the Port Authority Bus Terminal, a Midtown east location east of Grand Central Terminal, and a Midtown North location west of Central Park, the outlet reported.

Highland Fleets chief operating officer Ben Schutzman said the goal was to create “affordable and accessible” bus services during the World Cup, while a Mamdani spokesperson praised the mayor’s support for discounted rides for ticketholders.

Capacity was boosted from 10,000 to 18,000 seats by adding yellow school buses for the eight World Cup games. Christopher Sadowski
The steep price cut comes after New York Gov. Kathy Hochul pumped $6 million into hacking down fares. Anadolu via Getty Images

“Mayor Mamdani supports any effort that makes transportation more affordable for New Yorkers – including reduced-cost buses for World Cup ticketholders,” the mayor’s rep told the outlet.

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“We look forward to rolling out additional free and affordable events to ensure that all New Yorkers can enjoy the World Cup.”

The price-slashing effort comes days after New Jersey Transit trimmed its widely slammed World Cup fare hike by 30% after securing funding from “sponsors and other sources.”

The eight games being played at the Garden State stadium are set for June 13, June 16, June 22, June 25, June 27, June 30, July 5, and July 19.  Christopher Sadowski for NY Post

The new price will be set at $105 for a round-trip ticket from Manhattan to MetLife after fares were bumped more than 1,000% from the standard $12.90 ticket to a whopping $150.

The eight games being played at the Garden State stadium are set for June 13, June 16, June 22, June 25, June 27, June 30, July 5, and July 19. 

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