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Martha’s Vineyard residents left without propane to heat their homes for days

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Martha’s Vineyard residents left without propane to heat their homes for days


Residents on Martha’s Vineyard say propane delivery delays left some without heat for days during a stretch of frigid winter weather, prompting complaints to the Massachusetts Attorney General’s Office.

Kerry Quinlan Potter said she was without gas for nearly five days.

“Four full days and most of the first day, so almost five days,” she said.

Potter said she struggled to reach AmeriGas while her home temperatures dropped during one of the coldest periods of the season.

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Linda and Louis Pashman, who pay for automatic refill service, said their deliveries were also delayed and that it took days to reach the company.

“Getting no response or a response that they never follow through,” Linda Pashman said. “It was really distressing — it took over our lives.”

In a statement, AmeriGas said unsafe road conditions prevented delivery trucks from operating for several days.

“For several days, our delivery trucks were not able to be on the roads due to unsafe conditions,” the company said. “In addition, our delivery trucks are significantly larger and heavier than standard vehicles, requiring clear, safe access to complete deliveries.”

Attorney General Andrea Joy Campbell’s office said it has received 21 consumer complaints against AmeriGas since October of last year.

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Residents say they worry about vulnerable neighbors who may not be able to advocate for themselves.

“I’m really lucky, able-bodied,” Potter said. “We’ll get to the bottom of things, but there are other people who are not that relentless, and it can be challenging to navigate.”



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Governor files bill to cover pay, benefits for Chelmsford firefighter hurt in fall at Massachusetts Fire Academy

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Governor files bill to cover pay, benefits for Chelmsford firefighter hurt in fall at Massachusetts Fire Academy



Governor Maura Healey said Wednesday that she has filed legislation to ensure that Chelmsford firefighter Nick Spinale will receive full pay and benefits while recovering from injuries he suffered during a 40-foot fall at the Massachusetts Firefighting Academy.

Spinale was nearly killed during the fall on April 7 at the academy in Stow. He suffered significant internal and external injuries, and had to learn to walk again at Spaulding Rehabilitation in Charlestown before being released.

Because Spinale was working as a part-time instructor for the state, and not on duty for Chelmsford Fire Department at the time of the fall, the town did not place him on injury leave. He had to use accrued paid sick time, while Chelmsford firefighters swapped shifts to make sure his job would be there when he is ready to return.

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But on Wednesday, Healey announced that her legislation would ensure that he receives full pay and benefits, and also maintains his full-time position in Chelmsford while he recovers.

“Nicholas Spinale is a hero. Firefighters run into danger every day to keep people safe, and Nick went even further to lend his expertise to train the next generation of firefighters,” Healey said in a statement. “He suffered from a tragic, life-altering accident while doing this important work, and the last thing he needs is to worry about whether he will continue to be able to support himself and his family. This legislation will ensure that he receives the full pay and benefits that he deserves so that he can rightfully focus on his recovery.”

In a statement, the Professional Fire Fighters of Massachusetts urged the House and Senate to fast-track the legislation and get it to Healey’s desk so she can sign it.

Chelmsford Firefighters IAFF Local 1839 thanked the governor for drafting the legislation.

“This bill demonstrates that through collaborative efforts and challenging discussions, significant and equitable decisions can produce positive impacts for first responders throughout Massachusetts,” the union said. 

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‘It’s maddening’: FIFA licensing delays threaten Massachusetts’ World Cup party plans – The Boston Globe

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‘It’s maddening’: FIFA licensing delays threaten Massachusetts’ World Cup party plans – The Boston Globe


Without those approvals, municipalities cannot legally show the matches in public, leaving many local organizers frozen in place — unable to lock in vendors, rent giant screens, hire security, or recruit volunteers.

If the licenses do not come through soon, the vision of fans of diverse ethnicities and generations gathering in a rolling soccer party from one end of Massachusetts to another could fade before the first whistle at Gillette Stadium, on June 13.

Patrons watched the FIFA drawing for teams at Phoenix Landing Bar in Cambridge on Dec. 5, 2025.David L. Ryan/Globe Staff

“It’s maddening,” said Sandhya Iyer, economic development and tourism director for Lexington, which is planning a watch party at the lawn of the town’s visitors center. “The World Cup is right around the corner, but we can’t invite people to a celebration that might not happen.”

FIFA did not respond to multiple requests from The Boston Globe for comment on its licensing process.

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The only two entities to receive FIFA licenses so far are the City of Cambridge and the MetroWest Tourism and Visitors Bureau, which is organizing events in Franklin and Marlborough, according to the state Executive Office of Economic Development, which has been helping local communities alongside Boston’s World Cup host committee. Officials in at least two municipalities, Framingham and Weymouth, have decided against holding World Cup watch parties due to concerns over security and costs.

Compounding the frustration, local planners say they have been unable to get clear answers — or even reach a real person — at FIFA. Instead, they are routed back to the organization’s online licensing portal, where they repeatedly encounter the same three words: “Application in Review.”

The licensing delays are just the latest manifestation of mounting frustration with FIFA, the Zurich-based organization that owns and runs the World Cup.

Chief among the concerns is ticket pricing, which for many fans has become prohibitively expensive. For the highly anticipated France-Norway match on June 26 at Gillette, remaining tickets range from $750 to $5,680 each.

Speaking at an event last week in Beverly Hills, Calif., FIFA president Gianni Infantino defended the ticket prices, saying they reflect demand to watch the World Cup as well as laws in the United States that allow tickets to be resold for thousands of dollars above face value. Tickets are available via resale platforms including FIFA’s own marketplace; last month four seats for the World Cup final at MetLife Stadium in New Jersey were listed at just under $2.3 million each.

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The presentation at the “Greater Boston Chamber of Commerce Ready for Kickoff; Prepare Your Business for the FIFA World Cup” event showed plans for celebrations on April 1. Jonathan Wiggs/Globe Staff

Now FIFA — already accused of squeezing millions from soccer fans — is facing a new charge: acting like a party crasher, spoiling the festivities the World Cup is supposed to inspire.

“This is all wildly unconventional. It’s like being a month out from a big event and not having a venue,” said Greta Teller, a soccer marketing consultant from Roslindale who is assisting more than two dozen organizations statewide on World Cup festivities. “The frustration is that nobody can get a straight answer [from FIFA], and that makes planning really difficult.”

The community watch parties are anything but small undertakings.

While the events vary in size, they’re costly and labor-intensive to stage — one reason the Commonwealth is helping foot the bill. A single giant screen to broadcast the games during the tournament can run up to $100,000. Security, portable toilets, food vendors, signage, and trash removal can add tens of thousands more. And then there’s the FIFA public-viewing license itself, which can range from about $1,000 to $20,000 depending on expected crowd size.

In Easthampton, preparations for a five-day World Cup watch party that would coincide with a festival to celebrate the nation’s 250th birthday have been months in the making. The city has lined up a half-dozen food trucks, musical bands, two breweries and a local production company to operate the big screens and lighting at Millside Park. The event is expected to cost about $250,000; a $100,000 state grant will cover part of the expense, while the remaining $150,000 will come from private and in-kind donations, city officials said.

Mayor Salem Derby of Easthampton said many of those plans hinge on the yet-issued FIFA license. Until the license comes through, the city cannot finalize contracts with key vendors. And with Easthampton facing a projected $6.5 million budget deficit next fiscal year, Derby said officials are reluctant to spend money upfront without clear authorization to broadcast the games.

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Derby called the FIFA licensing process “nerve-wracking,” adding, “You would think [the license] would be the easy part — that FIFA would want us to broadcast these games.”

That uncertainty is being felt elsewhere, including about 100 miles east in Lexington, where local planners envisioned a 10-day celebration on the spacious lawn at the town’s visitor center, with a beer garden, food trucks, two large screens, and soccer games for kids.

But two months after it submitted its application for a FIFA viewing license, Lexington’s plans are in limbo.

A sign reading, “Give us a license to celebrate soccer,” was placed where one of two jumbotrons will hopefully sit to show the live World Cup matches in Lexington. Danielle Parhizkaran/Globe Staff

Iyer, the town’s economic development and tourism director, said she checks the FIFA website multiple times each day, hoping for any new information. Each time, the status is unchanged: “Application in Review.”

Now, town planners are exploring whether to scale back the festivities and have smaller watch parties at a movie theater or restaurants that already broadcast games and do not need a special FIFA license, Iyer said. “It’s hard to nail down specifics if we’re not even sure we can show the games,” she said.

In Lowell, the Revolutionary Valley Regional Tourism Council is finalizing plans for 14 watch parties around the city, with an expected $10 admission fee and capacity for tens of thousands of attendees. The group has already matched its $75,000 state grant and raised more than $200,000, but still needs about $400,000 more to meet its target.

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Its initial FIFA license application, submitted in February, was rejected on March 10 because a full list of sponsors wasn’t yet in place, said council executive director Brian Bradbury. A second application was resubmitted in early May after most logistical details were finalized.

“We anticipated that it was going to be a quicker, smoother process, that it’s something that’s been done a million times and that they’d be able to give the license to us in a turnkey way,” said Bradbury. He said the initial license refusal was for “unnecessary” reasons.

“It is frustrating, and if we don’t have our license by next week, it’s going to be much more frustrating. We expected a quicker process.”

Even organizations that received FIFA licenses say the labyrinthine process and delays left them scrambling to finalize plans at the last minute.

A model of the World Cup trophy was on display at Gaucho Brazilian Cuisine in Somerville on Nov. 24, 2022. Carlin Stiehl for The Boston Globe

MetroWest Boston Visitors Bureau is organizing a total of five free MetroWest Regional Fan Zones: three outdoor watch-party festivals in Marlborough June 11-13, and two in Franklin, June 24 and 25.

After filling out a relatively simple FIFA application form in mid-December, MetroWest did not receive its license until mid-April.

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“The timeline was certainly more extended than we had hoped,” said Stacey David, MetroWest executive director, whose group received $120,000 from the state and is still trying to raise funds from the private sector to cover costs. “So now we’re crunched.”

Other grant awardees simply have their fingers crossed their licenses will come through.

Chelsea is planning one of the biggest watch parties in the state: 38 continuous days, 60-plus matches in Chelsea Square.

“That’s going to take us a lot of marketing, and the more time we have, the better it is,” said City Manager Fidel Maltez. “I think our team is trying to be respectful and appreciative but . . . we need this approval as soon as possible.”


Chris Serres can be reached at chris.serres@globe.com. Follow him @ChrisSerres. Michael Silverman can be reached at michael.silverman@globe.com. Laura Crimaldi can be reached at laura.crimaldi@globe.com. Follow her @lauracrimaldi.

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Dover Saddlery, Massachusetts-based equestrian retailer, announces store closures and potential layoffs

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Dover Saddlery, Massachusetts-based equestrian retailer, announces store closures and potential layoffs



Dover Saddlery, an equestrian retailer based in Massachusetts, has announced multiple store closures and will potentially lay off more than 100 workers as it explores a sale.

The Littleton-based company said in a Worker Adjustment and Retraining Notification Act filing that it’s preparing to let 112 workers go this July.

“Whether the layoffs or closures occur will depend in part on our success in obtaining funding or selling our business,” Dover Saddlery wrote in the notice.

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Dover Saddlery sells saddles, blankets and other gear for horses, as well as boots and apparel for riders. WBZ-TV reached out to the company for comment but has not heard back. 

Brothers Jim and David Powers opened the first Dover Saddlery store in Wellesley in 1975. A Facebook page for the store said it is closing soon, with sales of up to 20% off.

“Thank you for your support and loyalty over the years,” a message from the company said. “Serving you and your horse has truly been our privilege, and we’re grateful for the trust you’ve placed in us.”

Dover Saddlery has about three dozen stores nationwide. Stores in Connecticut, New York, Maryland, Illinois, Michigan and California are also set to close, according to social media posts. 

In 2022, Dover Saddlery was acquired by Promus Equity Partners, a private equity firm, and said it was “positioned for growth according to a robust, strategic plan.” The company said last year it would be opening a new flagship store in Ocala, Florida at the World Equestrian Center in 2026.

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