Massachusetts
At Massachusetts stores, the demise of the penny is adding up to one big headache – The Boston Globe
With little government guidance on how to lawfully undertake the transition, and loath to give up even a few cents by rounding transactions down to the nearest nickel, Maloney is instead trying to kick the coin jar down the road.
“We’re sort of hoarding,” said Maloney, who has run Julio’s since 2000, “so that we don’t have to deal with this problem.”
It’s a problem playing out in cash registers across Massachusetts and the country as the realities of a penniless future begin to present themselves.
When Canada phased out its one-cent coin a little more than a decade ago, it offered retailers and consumers a clear path forward, suggesting that cash transactions be rounded up or down to the nearest nickel — $1.61 and $1.62 become $1.60, while $1.63 and $1.64 become $1.65 — with sales tax applied before rounding. In Massachusetts, retailers say they have been given little such direction from the federal or state government, bringing about a patchwork of solutions as stores try to navigate the changing tides of change on their own.
“I didn’t really think it was going to cause much of an issue, but then it started causing an issue,” said Sara-Ann Turner, a cashier at Warren Hardware in the South End. The shop has begun rounding transactions to the nearest five-cent increment when customers don’t have exact change, which has left some shoppers feeling nickel-and-dimed when the sum comes down in the store’s favor.
The penny remains legal tender, with billions of the coin still in circulation — many likely sitting in jacket pockets, under couch cushions, and between sidewalk cracks. But the lack of fresh ones shipping out of the US Mint means that cash transactions will soon have to sidestep the one-cent coin. And even in an increasingly cashless economy, that’s no simple endeavor.
In a recent survey conducted by the Retailers Association of Massachusetts, 65 percent of members said they planned to take Canada’s recommended approach and round cash transactions up or down to the nearest nickel. The other 35 percent said they would always round down in the customer’s favor, a policy Dunkin’ has recommended for its franchisees. (The survey did not give respondents the option to say they would always round up.)

But any rounding policy stores choose risks running afoul of a tangle of bureaucratic regulations, said Jon Hurst, president of the Retailers Association of Massachusetts. Consider, for instance, a Massachusetts law that prohibits surcharges on customers who use credit cards over cash, or the federal statute that mandates food stamp customers be charged the same as those using cash.
“The sellers just need some guidance, number one, and number two, some protection,” Hurst said.
In a letter in early December, Massachusetts Senator Elizabeth Warren and California Representative Maxine Waters sought answers from the heads of the Treasury Department, the Federal Reserve, and the US Mint, writing that the absence of guidance could “risk worsening inconsistencies in customer transactions, uncertainty in pricing approaches, legal compliance, tax calculations, and more.”
Late last month, the Treasury Department published a frequently-asked-questions webpage that pointed to the technique of rounding to the nearest nickel but ultimately passed the buck to states, which it said “will approach this issue differently based on unique considerations.”
Both chambers of Congress have introduced bipartisan federal legislation, called the Common Cents Act, that would codify for US businesses the same rounding practices as Canada recommended, but progress for the bills appears to have stalled.

And while states including Georgia and Utah have come out with basic guidelines for retailers — leaving rounding decisions up to individual merchants but clarifying that sales tax should be applied before rounding — Massachusetts has yet to do the same.
In a statement, a Massachusetts Department of Revenue spokesperson said the office is “considering what if any guidance is needed.”
The Massachusetts attorney general’s office said any legal changes to retailers’ practices would have to come from lawmakers.
“It’s more involved than any of us thought it would be on the first glance,” said state Representative Tackey Chan, who is looking into the penny issue.
Merchants may soon get some temporary relief, thanks to the Federal Reserve, which distributes coins to banks. This week, all seven of the Federal Reserve bank distribution sites in the Boston district will once again accept deposits of pennies from banks, a move the Fed said it made “to better support the circulation of pennies for commercial activity.” This may eventually allow banks to order the coins again, which could then allow supply to trickle down to retailers.
Amid all the unknowns, Julio’s isn’t the only one trying to put off the inevitable. In November, the supermarkets Price Chopper and Market 32 held a promotion in which customers could bring in pennies and receive double their value in a gift card to the grocers. The event amassed roughly 20 million pennies, or $200,000, according to director of customer service Michele McKeever — about $11,900 of which came from the chains’ 14 Massachusetts stores.

“We were hoping that we could buy some time and get legislation passed to give us clear direction,” McKeever said.
For stores that have already begun their own rounding policies, there can be growing pains as they explain the new system to clientele. Turner, the Warren Hardware cashier, said she dealt with one customer who grew particularly upset at being shortchanged.
“‘I work hard for these two pennies,’” Turner recalled the customer saying.
Andrea Pendergast, co-owner of the Cape Cod Package Store Fine Wine & Spirits in Centerville, is also worried about inadvertently driving away business.
“We end all of our pricing with nine,” she said, a common consumer psychology trick known as charm pricing. Rounding up to the next dollar, she knows, would “look, psychologically, from a customer standpoint, like maybe the prices are going up.”
While some retailers are concerned about the effects of rounding policies on their profits, research from the Federal Reserve Bank of Richmond last year estimated that rounding to the nearest nickel would end up costing shoppers, not retailers, about $6 million annually. This was because, the researchers found, prices tended to end on digits that would round up.
Nevertheless, Maloney, the Julio’s Liquors owner, worries about the potential hit to his bottom line once his penny-pinching days run out. Choosing to always round down could cost him the equivalent of a part-time employee’s pay.
“I know everybody’s going to say, ‘It’s just pennies,’” he said. “I go, ‘Yes, but pennies add up.’”

Dana Gerber can be reached at dana.gerber@globe.com. Follow her @danagerber6.
Massachusetts
Think you’re middle class in Massachusetts? Here’s the income range
Here are five ways how you can save some money when food shopping.
Here are five ways how you can save some money when food shopping.
Your household can earn more than $200,000 a year and still be considered part of the “middle class” in Massachusetts, according to a recent study by SmartAsset.
Massachusetts ranks as the top state with the highest income range for households to be considered middle class, based on SmartAsset’s analysis using 2024 income data from the U.S. Census Bureau. The Pew Research Center defines the middle class as households earning roughly two-thirds to twice the national median household income.
According to a 2022 Gallup survey, about half of U.S. adults consider themselves middle class, with 38% identifying as “middle class” and 14% as “upper-middle class.” Higher-income Americans and college graduates were most likely to identify with the “middle class” or “upper-middle class,” while lower-income Americans and those without a college education generally identified as “working class” or “lower class.”
Here’s how much money your household would need to bring in annually to be considered middle class in Massachusetts.
How much money would you need to make to be considered middle class in MA?
In Massachusetts, households would need to earn between $69,900 and $209,656 annually to be considered middle class, according to SmartAsset. The Bay State has the highest income range in the country for middle-class households. The state’s median household income is $104,828.
In Boston, the range is slightly lower. Households need to earn between $65,194 and $195,582 annually to qualify as middle class, giving the city the 19th-highest income range among the 100 largest U.S. cities. Boston’s median household income is $97,791.
How do other New England states compare?
Massachusetts has the highest income range for middle-class households in New England. Here’s what households would have to earn in neighboring states:
- Massachusetts (#1 nationally) – $69,885 to $209,656 annually; median household income of $104,828
- New Hampshire (#6 nationally) – $66,521 to $199,564 annually; median household income of $99,782
- Connecticut (#10 nationally) – $64,033 to $192,098 annually; median household income of $96,049
- Rhode Island (#17 nationally) – $55,669 to $167,008 annually; median household income of $83,504
- Vermont (#19 nationally) – $55,153 to $165,460 annually; median household income of $82,730
- Maine (#30 nationally) – $50,961 to $152,884 annually; median household income of $76,442
Which state has the lowest middle-class income range?
Mississippi ranks last for the income range needed to be considered middle class, according to SmartAsset. Households there would need to earn between $39,418 and $118,254 annually. The state’s median household income is $59,127.
Massachusetts
Massachusetts AG Campbell accused of breaking professional conduct amid audit lawsuit
AG Andrea Campbell called Diana DiZoglio’s personal cell phone a day after an SJC justice moved the legislative audit legal case to the full court, a call that the auditor alleges violates the state’s professional conduct rules.
DiZoglio’s fight with Campbell is steaming ahead, even as the attorney general claims that there’s a “path forward” for the voter-approved audit of the state Legislature, over 15 months after 72% of the state signed off on the ballot measure.
DiZoglio’s office argues that Campbell’s attempt to call the auditor on her personal cell phone violates Rule 4.2 of the Massachusetts Rules of Professional Conduct, which prohibits lawyers from communicating directly about a case with an individual represented by another attorney without consent.
“The Attorney General is our state’s top law enforcement officer and should follow the Rules of Professional Conduct,” DiZoglio said in a statement on Wednesday. “I will not participate in dark, shadow conversations with the AG about this lawsuit.”
“That she is trying to get me to speak with her alone, via private cell phone, without my legal counsel present, is unacceptable,” the auditor added.
Campbell’s office is firing back at DiZoglio’s claim, which it says is a “false and baseless accusation.”
“If the Auditor is interested in a solution,” the office said in a statement shared with the Herald, “the AG is available to speak with her or the Auditor’s staff can speak with our office – but as it stands, her office refuses to engage with us directly on a path forward.”
DiZoglio and Campbell have been locked in a legal tug-of-war since voters approved the audit in November 2024.
Siding with legislative leadership, Campbell has claimed that DiZoglio has not answered basic questions on the scope of the legislative audit. The AG argues that the auditor’s review may also violate the state Constitution.
In February, DiZoglio sued House Speaker Ron Mariano and Senate President Karen Spilka for refusing to comply with the audit. The auditor is asking the SJC to allow her to appoint an outside attorney, as Campbell is representing the top Beacon Hill Democrats.
DiZoglio spotlighted Campbell’s attempt to talk with her on her personal cell phone after the AG appeared on GBH’s Boston Public Radio on Wednesday. The auditor also released emails between the two offices regarding the call.
In her radio segment, Campbell admitted to calling the auditor after seeing her at a recent event in Worcester and that she had yet to hear back from DiZoglio. The AG said the message that she is trying to convey to the auditor is that “there’s a pathway forward.”
Speaking at an event on March 16, DiZoglio said, “I have only asked for financial receipts and state contracts. There is nothing unconstitutional about … getting access to that information.”
Campbell argues DiZoglio has “changed” her stance on the audit’s scope.
Deputy Auditor Michael Leung-Tat expressed his concerns about Campbell’s call to DiZoglio in an email on Monday to Assistant Attorney General Anne Sterman and First Assistant Attorney General Pat Moore.
Leung-Tat emphasized that the last time DiZoglio and Campbell spoke via phone was allegedly in November 2023, when the AG informed the auditor of her support of the legislative audit.
“They don’t have a relationship beyond our office’s official communications,” Leung-Tat wrote, “and, as you know, official business between our offices is conducted at the staff level. … it appears that the Attorney General was calling the Auditor about the pending litigation before the SJC.”
“As you are aware,” the deputy auditor added, “we have been engaged with your office seeking assistance in our efforts to audit the Legislature since 2023, so it is curious that the Attorney General only just now decided to call.
In an email reply, Moore said there was “nothing unethical” about Campbell’s call and that the AGO was “surprised to see” the auditor’s “unfounded assertion.”
“The Auditor has also used her time in those forums make false allegations against the Attorney General and officers of every other branch of state government, recently including judges,” Moore wrote. “Having now heard multiple variations of these comments, the Attorney General felt it appropriate to reach to talk with the Auditor.”
After multiple exchanges back and forth, Moore refuted Leung-Tat’s claims that DiZoglio has answered Campbell’s questions to help the legislative audit proceed. The first assistant AG added that the office “takes pride in our professionalism.”
“We do not, just to pick one example,” Moore wrote, “claim that every state agency funded by legislative appropriation is corrupt; nor that the courts adjudicating our cases are.”
“Nor do we take exception to conferring with those against whom we are litigating,” he added. “We do that every day.”
Massachusetts
Massachusetts faces World Cup-test with friendly match in Foxboro
(WJAR) — Massachusetts will get a taste of World Cup action in Foxboro on Thursday.
There is a friendly match between Brazil and France at Gillette Stadium.
It’s being considered a test ahead of World Cup matches in June.
Massachusetts governor Maura Healey says dozens of agencies are involved in making sure the 7 World Cup matches are safe and secure.
Thursday is a test for transportation for the World Cup.
The MBTA will have 4 trains going from South Station to Foxboro.
MassDOT expects heavy traffic to begin later this morning with new traffic patterns near Gillette for the match.
As for the teams, NBC 10 caught up with Team France at their practice.
Team France says it is excited to face off against one of the best teams in the world.
France is ranked 3rd worldwide while Brazil is ranked 5th.
Parking opens at noon while the game’s kickoff is at 4:00 p.m.
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