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At Massachusetts stores, the demise of the penny is adding up to one big headache – The Boston Globe

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At Massachusetts stores, the demise of the penny is adding up to one big headache – The Boston Globe


With little government guidance on how to lawfully undertake the transition, and loath to give up even a few cents by rounding transactions down to the nearest nickel, Maloney is instead trying to kick the coin jar down the road.

“We’re sort of hoarding,” said Maloney, who has run Julio’s since 2000, “so that we don’t have to deal with this problem.”

It’s a problem playing out in cash registers across Massachusetts and the country as the realities of a penniless future begin to present themselves.

Julio’s Liquors in Westborough is offering to convert customers’ pennies into paper cash.Lane Turner/Globe Staff

When Canada phased out its one-cent coin a little more than a decade ago, it offered retailers and consumers a clear path forward, suggesting that cash transactions be rounded up or down to the nearest nickel — $1.61 and $1.62 become $1.60, while $1.63 and $1.64 become $1.65 — with sales tax applied before rounding. In Massachusetts, retailers say they have been given little such direction from the federal or state government, bringing about a patchwork of solutions as stores try to navigate the changing tides of change on their own.

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“I didn’t really think it was going to cause much of an issue, but then it started causing an issue,” said Sara-Ann Turner, a cashier at Warren Hardware in the South End. The shop has begun rounding transactions to the nearest five-cent increment when customers don’t have exact change, which has left some shoppers feeling nickel-and-dimed when the sum comes down in the store’s favor.

The penny remains legal tender, with billions of the coin still in circulation — many likely sitting in jacket pockets, under couch cushions, and between sidewalk cracks. But the lack of fresh ones shipping out of the US Mint means that cash transactions will soon have to sidestep the one-cent coin. And even in an increasingly cashless economy, that’s no simple endeavor.

In a recent survey conducted by the Retailers Association of Massachusetts, 65 percent of members said they planned to take Canada’s recommended approach and round cash transactions up or down to the nearest nickel. The other 35 percent said they would always round down in the customer’s favor, a policy Dunkin’ has recommended for its franchisees. (The survey did not give respondents the option to say they would always round up.)

As pennies grow fewer, Dunkin’ has advised its franchisees to round up its change to the nearest five-cent increment in cash transactions where the customer doesn’t have exact change.Dunkin’

But any rounding policy stores choose risks running afoul of a tangle of bureaucratic regulations, said Jon Hurst, president of the Retailers Association of Massachusetts. Consider, for instance, a Massachusetts law that prohibits surcharges on customers who use credit cards over cash, or the federal statute that mandates food stamp customers be charged the same as those using cash.

“The sellers just need some guidance, number one, and number two, some protection,” Hurst said.

In a letter in early December, Massachusetts Senator Elizabeth Warren and California Representative Maxine Waters sought answers from the heads of the Treasury Department, the Federal Reserve, and the US Mint, writing that the absence of guidance could “risk worsening inconsistencies in customer transactions, uncertainty in pricing approaches, legal compliance, tax calculations, and more.”

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Late last month, the Treasury Department published a frequently-asked-questions webpage that pointed to the technique of rounding to the nearest nickel but ultimately passed the buck to states, which it said “will approach this issue differently based on unique considerations.”

Both chambers of Congress have introduced bipartisan federal legislation, called the Common Cents Act, that would codify for US businesses the same rounding practices as Canada recommended, but progress for the bills appears to have stalled.

A die for a penny press, at the US Mint in Philadelphia.Matt Slocum/Associated Press

And while states including Georgia and Utah have come out with basic guidelines for retailers — leaving rounding decisions up to individual merchants but clarifying that sales tax should be applied before rounding — Massachusetts has yet to do the same.

In a statement, a Massachusetts Department of Revenue spokesperson said the office is “considering what if any guidance is needed.”

The Massachusetts attorney general’s office said any legal changes to retailers’ practices would have to come from lawmakers.

“It’s more involved than any of us thought it would be on the first glance,” said state Representative Tackey Chan, who is looking into the penny issue.

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Merchants may soon get some temporary relief, thanks to the Federal Reserve, which distributes coins to banks. This week, all seven of the Federal Reserve bank distribution sites in the Boston district will once again accept deposits of pennies from banks, a move the Fed said it made “to better support the circulation of pennies for commercial activity.” This may eventually allow banks to order the coins again, which could then allow supply to trickle down to retailers.

Amid all the unknowns, Julio’s isn’t the only one trying to put off the inevitable. In November, the supermarkets Price Chopper and Market 32 held a promotion in which customers could bring in pennies and receive double their value in a gift card to the grocers. The event amassed roughly 20 million pennies, or $200,000, according to director of customer service Michele McKeever — about $11,900 of which came from the chains’ 14 Massachusetts stores.

In November, Price Chopper and Market 32 held a promotion offering customers a deal on their pennies.Ian Thomas Jansen-Lonnquist for The Boston Globe

“We were hoping that we could buy some time and get legislation passed to give us clear direction,” McKeever said.

For stores that have already begun their own rounding policies, there can be growing pains as they explain the new system to clientele. Turner, the Warren Hardware cashier, said she dealt with one customer who grew particularly upset at being shortchanged.

“‘I work hard for these two pennies,’” Turner recalled the customer saying.

Andrea Pendergast, co-owner of the Cape Cod Package Store Fine Wine & Spirits in Centerville, is also worried about inadvertently driving away business.

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“We end all of our pricing with nine,” she said, a common consumer psychology trick known as charm pricing. Rounding up to the next dollar, she knows, would “look, psychologically, from a customer standpoint, like maybe the prices are going up.”

While some retailers are concerned about the effects of rounding policies on their profits, research from the Federal Reserve Bank of Richmond last year estimated that rounding to the nearest nickel would end up costing shoppers, not retailers, about $6 million annually. This was because, the researchers found, prices tended to end on digits that would round up.

Nevertheless, Maloney, the Julio’s Liquors owner, worries about the potential hit to his bottom line once his penny-pinching days run out. Choosing to always round down could cost him the equivalent of a part-time employee’s pay.

“I know everybody’s going to say, ‘It’s just pennies,’” he said. “I go, ‘Yes, but pennies add up.’”

Rolls of pennies stacked inside the store safe at Julio’s Liquors in Westborough earlier this month.Lane Turner/Globe Staff

Dana Gerber can be reached at dana.gerber@globe.com. Follow her @danagerber6.





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Massachusetts

Ice covered highways, streets and sidewalks in Boston area rattled nerves during morning commute: “I’m ready for the thaw”

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Ice covered highways, streets and sidewalks in Boston area rattled nerves during morning commute: “I’m ready for the thaw”


It was a treacherous commute for drivers across Massachusetts Wednesday morning. Ice on roads and highways caused several crashes during rush hour.

In Danvers, 22 miles north of Boston, the ramp from Interstate 95 to Route 1 north was covered in ice, leading to three separate crashes involving twelve cars. Three people were taken to local hospitals.

In Danvers, Mass. the ramp from Interstate 95 to Route 1 north was covered in ice, leading to three separate crashes involving twelve cars on March 4, 2026.

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CBS Boston


In Revere, just seven miles north of the city, two tractor-trailers collided on North Shore Road. Police said it will be shut down for most of the day. It’s unclear if this crash was caused by icy conditions.

Forty-four miles west of Boston, a tractor-trailer ran off the westbound side of the Massachusetts Turnpike in Westboro. One person was taken to UMass Memorial Medical Center in Worcester with what were described by the fire department as “non-life threatening injuries.”

The ice wasn’t just a problem for drivers. People walking around Boston were also slipping and sliding Wednesday morning.

“I almost fell at least five times but I didn’t. I don’t know how. I screamed and caught edges,” Swapna Vantzelfde told CBS News Boston about her walk to work in the South End. It took longer than usual.

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“The internal streets they just don’t get plowed, the little ones that people live on and then these arteries, the big streets, they’re cleaned a lot better,” she said.

Those on two legs and four were all stepping gingerly across slick spots.

“A little treacherous. Very slick and icy out here,” said a father pushing a stroller. “Sometimes you have something to hold on to, which helps.”

With plenty of snow piled along sidewalks and between parking spots, most people are done with winter.

“I’m over it. I’m ready for the thaw,” said one man. 

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‘No way to leave’: Mass. families stuck in Middle East amid war in Iran

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‘No way to leave’: Mass. families stuck in Middle East amid war in Iran


Massachusetts families are stuck in the Middle East amid the war in Iran, and Democratic Sen. Ed Markey says the State Department needs to do more to get them home.

The Trump administration is telling Americans to leave the region, and families would love to, but they haven’t been able to get out.

Stacey Schuhwerk of Hingham has been sheltering in place in a Doha hotel since Saturday.

“We hear the missiles outside,” she said. “We can see them.”

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The Hingham mother and her son are among nearly 1,600 Americans trapped in the Middle East with no way to get home.

“Airspace is shut down. There’s no planes,” said Schuhwerk. “There’s no way to leave.”

Flights between Boston and the Middle East are canceled or delayed as travelers express anxiety over the conflict.

At first, U.S. officials told people to shelter in place and register with the State Department — something Schuhwerk did days ago.

“There’s no help there. The last time we called was 20 minutes ago, and they continue to say that ‘We don’t know anything about any plans for government help to get people out,’” she said.

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Embassies and consulates across the region — including the U.S. Embassy in Israel — have now suspended services, saying they simply can’t get Americans out.

“They did not have a plan to conduct this war, and they clearly did not have a plan as to how to evacuate innocent families,” Markey said.

The senator says his office is hearing from Massachusetts families, and he’s pressuring the Trump administration to come up with an evacuation plan fast.

“We are going to apply that pressure on the State Department until every American who wants to leave that region is out,” he said.

Back in Doha, Schuhwerk keeps watching the war outside her window.

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“The talk here is ‘How much defensive ammunition’s left?’ Good question, you know, because the missiles aren’t stopping,” she said. “So how long are we going to be safe here?”

With no clear end to this conflict, she’s worried she could be stuck there for weeks.



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Snow, ice, rain to impact roads in Massachusetts – Boston News, Weather, Sports | WHDH 7News

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Snow, ice, rain to impact roads in Massachusetts – Boston News, Weather, Sports | WHDH 7News


Happy Tuesday! While today started off dry, we’re already looking at snow out there across the area. While this event will primarily stay as rain on the Cape and islands, it will be an icy mix of snow, ice and rain for the rest of us.

The rain/snow line will continue to advance from the south to the north as the evening progresses. Before the changeover, there will be a quick coating to 2 inches for most of our area.

The threshold between the snow and rain will feature sleet and freezing rain, leading to that icing.

For the rest of the night, there will primarily be rain with continued pockets of freezing rain, leading to increasing spotty ice accretion. Be extremely careful on roads, especially since switching between rain and freezing rain can wash off any road salt.

The rain and freezing rain will exit by 6 a.m. Wednesday, but temperatures will still be close to freezing during the morning commute, so watch out for some spotty black ice.

The rest of Wednesday will be really nice! Highs will warm up to the mid 50s with the help of ample sun.

Thursday we start off in the mid 20s and top off in the mid 40s. We’ll be partly sunny with another chance for some wintry weather Thursday night. This primarily looks like some rain and freezing rain, rather than the triple threat with snow too. We’ll keep an eye on that for you.

That will continue into Friday morning. The rest of Friday: cloudy with a chance for a spot shower and highs cooler again in the upper 30s. Saturday will be dry, breezy and cloudy but gorgeous near 50 degrees! There’s a chance for some rain showers Saturday night. Don’t forget to set your clocks forward an hour before you to go bed!

Sunday we start the day mild in the 40s and make it all the way into the upper 50s with more sun. Monday and Tuesday both look bright and in the 60s! Stay tuned.

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