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Delta Ambulance won’t require paramedics on some emergency calls in central Maine

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Delta Ambulance won’t require paramedics on some emergency calls in central Maine


Chris Mitchell, executive director of Delta Ambulance, a medical transport service that covers 13 towns in central Maine, answered questions from town officials Tuesday at China’s town office about a new plan to redistribute paramedics by not requiring them on every emergency call. (Hannah Kaufman/Staff Writer)

Town officials sought answers from Delta Ambulance on Tuesday about a new plan to start using EMTs instead of sending paramedics on every emergency call, at the same time the regional transport service’s fees are going up.

Leaders from China, Belgrade and Vassalboro discussed their concerns with Chris Mitchell, Delta’s executive director, at China’s town office. Mitchell announced earlier this month that Delta’s per capita fees for towns will rise from $35 to at least $55 in July 2026, raising the alarm for towns that rely on the service.

He also said Delta is switching its EMS license from a paramedic level to an EMT level, which will permit EMTs to go on calls with or without a paramedic and offer basic life support. Paramedics with advanced life support training will also be working and able to intercept EMT ambulances on the way to a hospital if more care is needed.

Town officials worry the change means a higher cost for a more limited service.

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Ambulance dispatchers determine how serious a call is based on the information they receive from an emergency caller, but it isn’t always reliable. Becky Hapgood, China town manager, said she is concerned a paramedic will be left behind for an emergency that requires advanced life support.

Mitchell said the change in licensure is a way of addressing paramedic shortages across the region. Calls that previously would have gotten no Delta ambulance because all paramedics were occupied can now get a basic-level ambulance, which Mitchell said would cover 57% of the service’s calls.

Mitchell said that because the stakes are higher in rural areas, Delta will have conversations with each town about its need for paramedics, considering rural roads and distance from an emergency room.

Delta operated a paramedic intercept system with Waterville that Mitchell said was made easier because of the two local hospitals and a concentration of calls in the city. Waterville, which runs its own transport operation, has a mutual aid agreement with Delta but is not one of the communities the service contracts with.

“We had a fly car — a paramedic on a SUV — covering two non-medic ambulances,” Mitchell said. “And that system worked really well, because at no point was there a paramedic that was really far away from a call.”

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He added: “That model doesn’t translate well to a 500-square mile coverage area.”

Winslow has a mutual aid agreement with Delta to transport for each other free of charge, but paramedic shortages have strained that relationship, Winslow fire Chief Mike Murphy said during an August interview. Winslow calls Delta for a paramedic intercept when the town’s crew of per diem paramedics are occupied with other calls.

From July 2024 to July 2025, Murphy said, the department requested a paramedic from Delta 50 times and Delta said no 37 times.

Those instances forced Winslow to call Waterville or Fairfield for a paramedic, Murphy said, delaying the time help arrived on scene, especially after the closure of the nearest emergency room at Northern Light Inland Hospital in Waterville. Murphy said he wants to set up new inter-town agreements that rely less on Delta.

“I’m just looking to find a quicker response time if I don’t have a medic,” Murphy said.

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Mitchell said during an interview in August that Delta prioritizes resources for towns that do not “already have the ability to transport.”

“If we sacrifice our last unit to get Winslow a paramedic, now those other towns that don’t have an ambulance — now they have nobody,” Mitchell said.

The change in licensure will bring more flexibility to calls, Mitchell said Tuesday.

The new plan will not take paramedics off the road, it will instead disperse them among more vehicles. Delta has hired 24 new people — mostly basic EMTs — in the last few months, Mitchell said.

“We didn’t reduce the number of paramedics in the system,” Mitchell said. “We just moved them around a little bit.”

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Maine Celtics roll past Windy City Bulls

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Maine Celtics roll past Windy City Bulls


Keon Johnson had 21 points and 10 rebounds as the Maine Celtics defeated the Windy City Bulls 122-87 in an NBA G League game on Sunday afternoon at the Portland Expo.

Hason Ward scored 16 points and Jalen Bridges 14 for Maine (13-15), which had seven players score in double digits. Bridges drained four 3-pointers for the Celtics, who shot 13 for 28 (46.4%) from beyond the arc.

Max Shulga dished out 11 assists and scored nine points.

Maine led 33-18 after one quarter 72-36 at halftime.

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Keyshawn Bryant scored a game-high 25 points for Windy City (12-12).



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‘Not only with tears, but with action’: Maine DOT honors two workers killed on duty

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‘Not only with tears, but with action’: Maine DOT honors two workers killed on duty


AUGUSTA, Maine (WABI) – An emotional day from Fairfield to Augusta, but felt throughout Maine and beyond, as state officials, community members and loved ones honored the lives of two Department of Transportation workers who tragically died in the field.

Maine DOT Commissioner Dale Doughty described the accident as “the nightmare that commissioners worry about.”

While working on Interstate 95 in January, Maine DOT workers James “Jimmy” Brown, 60, and Dwayne Campbell, 51, died after a driver failed to brake at a stop sign and crashed into a tractor-trailer traveling on the highway.

To honor the men’s commitment to public service and their legacy as fathers, outdoorsmen and Mainers, a procession including DOT officials, family members and more traveled to the Augusta Civic Center Saturday for a memorial service.

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Among those in attendance was Gov. Janet Mills, who remarked on who Brown and Campbell were and their dedication to their profession.

“Jimmy, as you know, worked for the Maine Department of Transportation for 12 years. Dwayne for more than 23 years,” Mills described. “We could count on Jimmy and Dwayne just as we could count on the 1,600 Maine dot workers who keep our roads and bridges safe every day.”

Brown was known for his humor and love of fishing, cars and his children.

Campbell got his start in the DOT by following in his father’s footsteps. Mills said at the service that Campbell loved his daughters and time spent outdoors.

For Commissioner Doughty, losses like this hit hard because of the closely bonded “family business” that DOT is.

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That family expands past state lines, as departments of transportation from New Hampshire and Vermont were present to show their support.

New Hampshire DOT State Maintenance Engineer Alan Hanscom said he called Maine DOT just hours after hearing of the accident to see what his crews could do to help.

“My employees are impacted or subject to the same dangers that Maine and every other state is,” Hanscom said of the importance of his attendance. “I have an employee that was killed in a motor vehicle crash some years ago, so it kind of hits home.”

Unfortunately, Doughty says accidents happen “quite frequently.”

Saturday’s event served not only as a commemoration but also as a call to action. Despite DOT’s training, Doughty says it is rendered useless if motorists put right-of-way employees in danger through reckless or distracted driving.

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Hanscom expanded: “People don’t realize that this is our office. You’re driving through our office space. We’d like you to give us some consideration and slow down and be mindful of where we are. Give us a little respect.”

Doughty mentioned that these dangers extend beyond DOT workers to everyone who does roadside work. Because of this, he says, agencies must join forces to develop solutions.

“I really think it’s time, and we have a meeting coming up in April, where we pull all agencies and all companies that work in the right-of-way, contractors, utilities, everyone to start to talk about that message,” Doughty said.

On the podium, Doughty told audiences: “Please help us carry forward their memory, not only with tears, but with action.”

On Thursday, the Joint Standing Committee on Transportation authorized the Maine Turnpike Authority to conduct a pilot program for speed enforcement in work zones. The legislation is now headed to the House and Senate.

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Northern Maine Med Center RNs reaffirm care for community

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Northern Maine Med Center RNs reaffirm care for community


Despite retaliation from their employer, nurses affirm their commitment to their patients and their union

Over two years since Northern Maine Medical Center (NMMC) first formed their union and began bargaining in good faith for a first contract, nurses remain committed to the patients they serve, and to making their hospital the best place it can be for everyone. Union nurses at NMMC signed the letter they released today, which says in part:

“Over the past two years, you have no doubt heard about the conflict that has grown between the hospital and us.

We want you to know that we never asked for this fight. The initiative to organize our union was to protect ourselves and our patients, not to punish any individuals or the hospital as a whole.”

The nurses’ letter goes on to say that their immediate goals as a union include: winning safe staffing for nurses and patients, promoting transparency and accountability at NMMC, retaining our local providers and staff, and making their hospital sustainable for the long term.

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Terry Caron, RN and member of the nurses’ bargaining team said: “Two years ago, we decided to have a voice for ourselves and our patients by forming our union. The NMMC administration could have met us halfway, but it did not. It has only fought us and tried to punish us for speaking up. But we are as committed to our goals as ever. We will never stop fighting for our patients.”

NMMC nurses were joined today by Maine Senate President Mattie Daughtry, gubernatorial candidate Troy Jackson, and U.S. Senate candidate Graham Platner. They echoed the nurses’ call for NMMC CEO Jeff Zewe to stop his retaliation against the nurses and to finalize the union contract for which the nurses have been bargaining for most of the past two years. 


Maine State Nurses Association is part of National Nurses Organizing Committee, representing 4,000 nurses and other caregivers from Portland to Fort Kent. NNOC is an affiliate of National Nurses United, the largest and fastest-growing labor union of registered nurses in the United States with nearly 225,000 members nationwide.



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