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Boston’s referees of retail make sure a pound is a pound, a gallon is a gallon, and mile is a mile – The Boston Globe

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Boston’s referees of retail make sure a pound is a pound, a gallon is a gallon, and mile is a mile – The Boston Globe


The 62-year-old said he sees himself as a sort of referee of retail, tasked with making sure sellers and customers are behaving honestly. Beyond gas station pumps and supermarket scales, he’s also sealed scales used to weigh in middleweight boxers at TD Garden and scrutinized too-foamy beers at Fenway Park. Regardless of venue, he described the work as “total consumer and business protection.”

Oliver is one of the city’s six deputy sealers, inspectors charged with ensuring the accuracy of scales, gas pumps, taxi meters — anything businesses in Boston use to measure products sold by weight, volume, or distance. Businesses can’t use measuring devices until they have been inspected and approved by the city and must have their tools rechecked each year.

In 2022, the division saved Boston consumers nearly $6.9 million in potential overcharges caused by faulty measuring devices and mislabeled merchandise, according to its annual report to the state. Meanwhile, it saved merchants more than $1.2 million in what may have been free product, undercharged because of poorly calibrated gas pumps, scales, and odometers.

And, the report noted, all those savings come at a price of under $1 million a year to operate the entire division.

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“The Weights and Measures motto is ‘equity in the marketplace,’” Oliver said, driving back from a Whole Foods Market with a trunk full of weights. “It’s no lie.”

Earlier that Wednesday morning, Oliver demonstrated an inspection at the grocery chain’s South End location.

He arrived around 11 a.m., just before the lunch rush would begin, donning a pair of thick-lensed eyeglasses as he stepped out of the car. He carried a black tool kit a little smaller than a shoe box. Inside, more than 30 pounds of palm-sized cylindrical weights.

This is a weight test kit. Deputy Sealer of Weights and Measures Brian Oliver used it to demonstrate an inspection at Whole Foods Market in the South End.Pat Greenhouse/Globe Staff

That day, the inspector had called ahead, so the store knew to expect him, but sealers usually show up unannounced.

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“If they knew we were coming, we’d never find anything wrong,” Oliver said. “I tell them all the time, ‘Look, we’re always coming in here, so be prepared.’”

Inside, he grabbed plastic packages of fried chicken and diced melons, inspecting their advertised tares — the weight of the packaging itself, which must be subtracted from the total before any per-weight price is calculated. Part of Oliver’s job involves “re-weighing” these items to make sure what’s on the label measures up to reality. The fruit cup was a perfect match, but the chicken, labeled at .86 pounds, measured in at .85 — a discrepancy Oliver said can be attributed to changing moisture content as temperatures rise and fall, but is still worth noting.

“How you doing?” Oliver asked a worker standing behind the prepared-food counter in the same booming, friendly tone he uses to greet co-workers walking through the office.

Then, a matter-of-fact demand: “We’re going to use your scale.”

He stepped behind the counter and began to disassemble the equipment, pulling off the weighing tray and inspecting its underside. Workers squeezed behind him, pushing carts of steaming food.

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Oliver zeroed out the scale. Then, one by one, he placed his weights, performing what he called a “build-up test”: a half-pound, 1.5 pounds, 2.5, all the way to 20.5 pounds. He slid one weight around the scale, making sure there were no discrepancies or dead zones.

“Usually, if it’s out right away, the error gets worse as you put weight on it,” he said, dropping on a final, 10-pound cylinder. The scale, last inspected in February, according to its sticker, was still “dead on,” he declared.

Last year, the division sealed — approved — 3,209 scales, per its report. It condemned an unlucky 13, slapping on bright red stickers and banishing those machines from business, at least until they can be proven accurate.

But despite the once-a-year — or more — inspections, businesses seem to pay little mind to the division, according to Jon Hurst, president of the Retailers Association of Massachusetts. He said he has heard “nothing in recent years” about Weights and Measures.

Hurst questioned whether the division, “created decades and generations ago,” was still relevant in the face of modern technology.

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“As long as they’re being fair, so be it,” he said. “It’s kind of one of those no-news-is-good-news things.”

On top of certifying or condemning measuring tools, Weights and Measures is responsible for ensuring products ring up at the advertised cost, so there are no surprises at checkout. For that test, inspectors use a hand-held bar code scanner to check a random selection of items.

Oliver started with a can of Guayakí Yerba Mate, listed at $3.19.

“Pray that this scans correctly,” he said, squeezing the scanner’s trigger. A tense few seconds followed. $3.19 flashed on the scanner’s screen. “And then we just continue on and do 100.”

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Deputy Sealer of Weights and Measures Brian Oliver checked a hand-held scanner for price accuracy.Pat Greenhouse/Globe Staff

Around the corner, Oliver held a 24-ounce tub of “birria-inspired” beef soup. The scanner beeped, Oliver waited, then he squinted at the screen.

“Yep, this one’s wrong,” he said.

As it would turn out, the item had simply been misplaced, and there was no price tag on the shelf for that particular soup. That is inconvenient, Oliver explained, but since there was no price advertised, he would be unable to prove a difference.

At least 98 out of 100 items scanned need to be priced accurately for a business to pass this part of inspection. Last year, the division inspected sticker prices at 429 stores; 318 passed, according to the annual report.

The city fines merchants $100 for every mislabeled product, with no limit to the total fine. Oliver said he’s issued fines of up to a few thousand dollars, but the goal is to “fine people into compliance,” not to generate revenue.

“We just want correction. We just want it to be right, that’s all,” he said. “We don’t need your money, the city’s got plenty.”

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Weights and Measures, quartered in back of the Inspectional Services Department’s office on Massachusetts Avenue, is one of the city’s oldest divisions, said Elaine Vieira, head of the division. She came to the office nearly 20 years ago, starting as a clerk before working up to Boston’s sealer of weights and measures. Before joining, she said, Vieira had not even heard of the division.

She remembers thinking, “There’s people out there doing that?”

In fact, government oversight of Weights and Measures is as old as the country itself.

Article 1, Section 8 of the Constitution grants Congress authority to “fix the Standard of Weights and Measures.” And Vieira and Oliver both said Governor John Winthrop of the Massachusetts Bay Colony — yes, the “city on a hill” guy — was Boston’s first sealer, in the 17th century.

“Our language is different than anyone else. No one knows about us,” Vieira said. “I feel like sometimes we’re the nerds of a certain world.”

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Daniel Kool can be reached at daniel.kool@globe.com. Follow him @dekool01.





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Boston, MA

Frigid wind chill temperatures today

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Frigid wind chill temperatures today


The wind is back. And no one is happy.

Well, at least it won’t be 10 days of it. Instead, you’ll have to settle for two, with occasional gusts to 35-40 mph. Not nearly as intense as the last go-round, but still enough to produce wind chills in the single digits and teens through Wednesday. Thursday the winds are much lighter, but even with a slight breeze, we may see wind chills near zero in the morning.

The pattern remains active, but we’ll have to wait a few days until our next batch of precipitation. And with temperatures warming, it looks like rain by Saturday afternoon. We’ll rise into the 40s through Sunday, then feel the full weight of the polar vortex early next week.

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Yes, you read that right. The spin, the hype, and definitely the cold, are back. Much of the country will plunge into the deep freeze. The question remains whether we’ll spin up a storm early next week. Jury is still out on that, but we’re certain this will be the coldest airmass of the season.



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Boston College falls to Notre Dame, 78 – 60

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Boston College falls to Notre Dame, 78 – 60


Coming off back to back conference losses, the Eagles traveled to South Bend to try to earn their second conference win. Notre Dame has had a lack luster start to the year, as they also sit at 1-4 in conference play entering tonight’s matchup. Boston College defended much better in the first half tonight than they have in the past few games. More specifically, they guarded the 3 point line, holding Notre Dame to just 2 of 9 from beyond the arc. Boston College, in turn, shot 50% (5 of 10) from behind the 3 point line, which really kept them in the game. Donald Hand, Jr., in particular, had a nice first half with 11 points on 4 of 6 from the field. The one-two punch of Tae Davis and Markus Burton combined for 20 of Notre Dame’s 36 points in the first half. Notre Dame led at the break 36 to 33.

The second half was a different story for the Eagles. The Fighting Irish dominated the last 10 minutes of the game outscoring Boston College 22 to 10. Burton and Davis combined for 46 of the Irish’s 78 points. Davis had his way with BC scoring 26 points on 9 of 14 shooting. The Eagles just had no answer for him or his counterpart in the back court Markus Burton. Burton had 20 of his own on just 5 of 15 from the field. The Eagles did a great job of defending the 3 point line against the Irish as they shot 3 of 15 from beyond the arc, but they did a poor job defending everything else. The Eagles once again had trouble with consistency on the offensive side of the ball. The top performer was Hand, he finished with 17 points on 6 of 11 shooting. He seems to be one of the only Eagles’ who can create his own shot when the offense breaks down. Boston College fell to the Irish 78 to 60.

Overall, Boston College showed some glimpses tonight on the defensive end, especially in the first half. They did a great job of defending the three point line all night, but didn’t continue to defend after running the Irish off the line. The offense struggled again tonight despite shooting over 50% from the 3 point line.

Boston College has had a rough last two weeks, but it will only get tougher as Duke comes to town on Saturday. Cooper Flagg has seemingly hit his stride after dropping 42 on Notre Dame this weekend. After the performance from Tae Davis, BC and Earl Grant will need to scheme up some different defenses to try to slow down the Duke freshman. Duke and Boston College will tip off at 8 PM EST at Conte Forum.

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Boston’s Southern French Restaurant Marseille Calls It Quits

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Boston’s Southern French Restaurant Marseille Calls It Quits


Marseille, an 18-month-old French restaurant located at 560 Harrison Avenue in the South End, has closed down. The restaurant posted a message on Instagram last week alerting diners that it would be shutting down the social media account (which is now gone), and its OpenTable page now reads that Marseille has permanently closed as of Monday, January 13. No specific reason was given for the shutter. Owned by French restaurateur Loic Le Garric, the restaurant was his ode to sunny Southern French cuisine in various forms, including grilled octopus, a rich seafood stew, trout almondine, and more. Le Garric did not immediately respond to questions about the restaurant’s closure. The restaurateur’s other French spots, including Batifol (in Kendall Square) and Petit Robert Bistro (also in the South End), plus bakery and cafe PRB Boulangerie, remain open.

Boston is getting a new Detroit-style pizzeria

Descendant Detroit Style Pizza, a Toronto-based company with two locations there, is opening up a third shop inside the Prudential Center, Boston Restaurant Talk reports. It’ll be the first U.S. location for the pizza shop, which bills itself as Canada’s first Detroit-style pizzeria, and is yet another addition to Boston’s burgeoning Detroit-style pizza scene, which includes stalwarts like the five-year-old Avenue Kitchen & Bar in Somerville and newer additions like Detroit Pizza Co. in Brighton.

A tiny Cape Cod restaurant steps into the spotlight at Raffles

Luxurious Portuguese restaurant Amar, located inside high-end Boston hotel Raffles, is hosting a one-night-only collaboration dinner with Cape Cod tasting menu spot Clean Slate Eatery this month. Amar chef George Mendes and Clean Slate Eatery chef Jason Montigel are putting together a six-course dinner with dishes such as local oysters with a lemon-horseradish granita, bay scallops with Eastham turnips, winter squash, country ham croquettes, and Satsuma citrus, and a quail roulade with quince-vanilla puree, Périgord black truffles, and maitake mushrooms. The event takes place on Wednesday, January 22. Tickets are $175 per person; reservations can be made here.





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