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Undecided Voters Tell Us About Their Biggest Worries

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Undecided Voters Tell Us About Their Biggest Worries

Donald J. Trump and Kamala Harris are starkly different presidential candidates. So why are so many voters — roughly 1 in 6 — still unsure of their choice?

We asked voters who have not yet made up their minds — 830 of them across five battleground states and Ohio — to name their biggest worries with both candidates.

Here is what they said.

  • Concern about Trump

    “He’s made people comfortable with being racist and set the country back 50 years with racism.”

    Concern about Harris

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    “She’s a liar and it feels like she hasn’t done anything she said she was going to do.”

    Black woman, 50s, Arizona

  • Concern about Trump

    “Don’t like his rhetoric, how he speaks to people.”

    Concern about Harris

    “Incompetent, no experience in foreign policy or running the government; also has no opinions except on abortion.”

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    White woman, 70s, Wisconsin

  • Concern about Trump

    “Too extreme.”

    Concern about Harris

    “I don’t know much about her, but I’m unsure about how prepared she is to be president.”

    Hispanic man, 30s, Arizona

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  • Concern about Trump

    “Having the right to control my own body.”

    Concern about Harris

    “Immigration and inflation.”

    Black woman, 20s, Georgia

  • Concern about Trump

    “Arrogance.”

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    Concern about Harris

    “She’s a woman and not sure if a woman should be running.”

    White woman, 50s, Arizona

  • Concern about Trump

    “Has felonies on his record.”

    Concern about Harris

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    “Don’t know much about her policy.”

    Black man, 50s, Georgia

  • Concern about Trump

    “I don’t trust him.”

    Concern about Harris

    “I don’t trust her.”

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    Black woman, 60s, Georgia

Until President Joe Biden dropped his bid for re-election, a large share of voters were unhappy with their choices for president.

Today, the electorate as a whole is happier, but the uncommitted voters are still not, according to recent polling by The New York Times and Siena College in Arizona, Georgia, Michigan, North Carolina, Ohio and Wisconsin.

They trust neither former President Donald J. Trump nor Vice President Kamala Harris. They question the candidates’ honesty and ethics.

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Based on New York Times/Siena College polls of 4,132 likely voters conducted in September, including 830 undecided or not fully decided voters in Arizona, Georgia, Michigan, North Carolina, Ohio and Wisconsin.

Respondents who said they didn’t know or who declined to say are not included.

These voters are younger than the electorate overall, less educated and have a lower income. They are much more likely than voters overall to be Black or Latino, and a little more likely to be men.

Some of these voters may just stay home, but a meaningful portion of them will probably vote. And in a close election, they could be the deciding factor.

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In trying to understand what is holding them back from committing, we asked voters to tell us in their own words about their worries. Their phrases were telling: “being a bully,” “she’s an idiot.”

In many ways, their words suggest that voters know, and perhaps have become inured to, Donald Trump’s slash-and-burn campaign style and personality.

But with Kamala Harris, who was plunged into the race only in July, their fears are wider ranging — encompassing both character and the issues, like the economy. And for some voters, the historic nature of her candidacy presents not progress but a drawback.

Voters are concerned about one thing when it comes to Trump: his character.

They said he is arrogant or erratic and talks too much. They talked about his age or criminal trials. The words boiled down to concerns about the former president’s personality and honesty.

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Even voters who said they were leaning toward Trump mentioned concerns about chaos and dysfunction.

A small but notable share were also concerned, specifically, about his ability to carry out and complete the tasks of president, mentioning his age and mental capacity.

  • Concern about Trump

    “Angered easily.”

    White man, 40s, Michigan

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  • Concern about Trump

    “Being a bully towards other nations.”

    White man, 60s, Georgia

  • Concern about Trump

    “He is erratic, not very well-spoken and lies.”

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    White man, 40s, North Carolina

  • Concern about Trump

    “Him staying off the internet.”

    White man, 30s, Arizona

  • Concern about Trump

    “Being presidential, sense of decorum, way he communicates.”

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    Man, 60s, Michigan

  • Concern about Trump

    “Does not know when to shut up.”

    White man, 20s, North Carolina

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  • Concern about Trump

    “His age.”

    White woman, 20s, Wisconsin

At the same time, even though Trump has crossed all kinds of red lines during his campaign, voters used comparatively mild language in describing their doubts about him. Words like “a bit” and “a little” crept in frequently.

  • Concern about Trump

    “Little power hungry.”

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    White woman, 30s, Arizona

  • Concern about Trump

    “His authoritative tendencies.”

    White man, 30s, North Carolina

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  • Concern about Trump

    “Probably his rhetoric, maybe, and how he presents himself. And the debate was kind of rough.”

    Woman, 40s, Michigan

  • Concern about Trump

    “Bit decisive at times. He doesn’t always say the right things.”

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    White man, 20s, Georgia

  • Concern about Trump

    “I wish he could be a little more presidential.”

    White woman, 70s, Arizona

  • Concern about Trump

    “He might become too emotional when making decisions.”

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    Nonwhite man, 30s, North Carolina

Concerns about Harris are more varied.

For Kamala Harris, voters’ anxieties were broader and more complicated. Although qualms about her personality came up less often than with Trump, trustworthiness and honesty were still big question marks for many voters.

So was her ability to handle the economy. Voters specifically mentioned costs and inflation, a persistent concern among undecided and not fully decided voters over the last few months.

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  • Concern about Harris

    “She will make the economy worse than it is.”

    Black man, 20s, Georgia

  • Concern about Harris

    “That she’s like every other politician, that she is not going to actually do anything to help us.”

    Black woman, 30s, Ohio

  • Concern about Harris

    “Bring down the price of groceries and housing.”

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    Black woman, 60s, Georgia

  • Concern about Harris

    “How she would handle the economy.”

    Hispanic woman, 20s, Georgia

  • Concern about Harris

    “Too liberal.”

    Black woman, 50s, Michigan

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  • Concern about Harris

    “Not following through.”

    White woman, 30s, Wisconsin

  • Concern about Harris

    “The people didn’t vote for her; she was appointed. That is not democracy.”

    White man, 60s, Wisconsin

  • Concern about Harris

    “Democrats take the African American vote for granted. Not sure her policies are going to benefit African Americans.”

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    Black man, 30s, North Carolina

They also questioned her abilities and wondered if she was ready for the job. Some voters described her with caustic language, which echoes Trump’s, who called her “mentally disabled” and “mentally impaired.”

Harris has not leaned into the historical nature of her candidacy — she would be the first woman of color to be president. For some of these voters, her background may be a challenge. Some voters used language that was outright sexist.

  • Concern about Harris

    “That she’s not intelligent enough to be president. I think she is an idiot.”

    White man, 70s, Arizona

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  • Concern about Harris

    “I don’t think she’s got it all together.”

    White woman, 70s, Arizona

  • Concern about Harris

    “Overall untrustworthy.”

    Black man, 40s, North Carolina

  • Concern about Harris

    “I don’t know much about her, but I’m unsure about how prepared she is to be president.”

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    Hispanic man, 30s, Arizona

  • Concern about Harris

    “She’s a woman. I’m not sure she can get the job done. People probably won’t listen to her.”

    White woman, 50s, Ohio

  • Concern about Harris

    “She’s a lady.”

    Black woman, 60s, Wisconsin

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Sources and methodology

Selected responses from New York Times/Siena College polls of 4,132 likely voters conducted in September, including 830 undecided or not fully decided voters in Arizona, Georgia, Michigan, North Carolina, Ohio and Wisconsin.

Undecided and persuadable voters were voters in the survey who either did not pick a presidential candidate after being asked multiple questions about their vote choice or voters who ultimately did pick a candidate but said they were only “probably” but not “definitely” going to support that candidate.

Open-ended responses to the “biggest concern” question were coded into categories using a trained coder and validated with a second reviewer. The primary coder reviewed a sampling of responses and then created an initial coding schema. Categories were adjusted based on size and coherence throughout the process. Where there was disagreement between coders, proposed codes were reviewed, discussed and compared with similar examples in other surveys. To help ensure consistency, responses that exactly matched previous responses in prior surveys were automatically coded to the same category, but were still reviewed for accuracy.

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GOP gearing up to face tough midterms. And, Pentagon reviews women in ground combat

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GOP gearing up to face tough midterms. And, Pentagon reviews women in ground combat

Good morning. You’re reading the Up First newsletter. Subscribe here to get it delivered to your inbox, and listen to the Up First podcast for all the news you need to start your day.

Today’s top stories

President Trump continues to suggest that the U.S. will have a lengthy and active role in Venezuela after capturing the ousted president Nicolás Maduro. Trump has proposed several plans for Venezuela’s future government and economy. In those proposals, U.S. companies are expected to play a key role.

President Trump dances as he departs after speaking during a House Republican retreat at The John F. Kennedy Center for the Performing Arts on Jan. 6, 2026, in Washington, DC. House Republicans will discuss their 2026 legislative agenda at the meeting.

Alex Wong/Getty Images


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  • 🎧 Trump and his aides are unclear about the future of Venezuela, NPR’s Franco Ordoñez tells Up First. When the president says the U.S. will run the country, many eyes are on Stephen Miller, Trump’s deputy chief of staff for policy. Miller, known for his stringent immigration policies, is one of the U.S. officials overseeing Venezuela. Ordoñez also says Miller has more recently described ruling over the hemisphere by force.
  • ➡️ Last night, Trump posted on social media that Venezuela will turn over between 30 million and 50 million barrels of sanctioned oil to the U.S. While seizing current oil production is one thing, overhauling Venezuela’s oil industry requires a far greater effort. Here’s why.

While meeting with House Republicans yesterday, Trump attempted to offer his party a roadmap to victory in this year’s midterm elections. The president acknowledged the possibility of his party losing the majority in the House this year. Trump said in his speech that the president’s party often loses the midterms.

  • 🎧 NPR’s Domenico Montanaro says that while it’s true the midterms are hard on the president’s party, it is even worse when a president’s approval rating is below 50%. Trump is facing his lowest second-term approval ratings, largely due to the rising cost of living. During yesterday’s speech, the president didn’t offer much on the topic. When he did discuss the economy, it was about how the stock market is at historic highs. He also touted his tariffs, which have actively raised prices on many things. People have informed pollsters for months that they believe the president’s policies have harmed the economy. Montanaro says one area where Trump and Republicans could take action is legislation on health care.

The Pentagon is preparing a six-month review to evaluate what it calls the military “effectiveness” of women serving in ground combat roles. Undersecretary Anthony Tata requested that the Army and Marine Corps submit data on the readiness, training, performance, casualties and command climate of ground combat units and personnel by Jan. 15. The effort aims to determine how gender integration has influenced operational success over the last decade.

Special series

j6_pod_1_wide.png

Trump has tried to bury the truth of what happened on Jan. 6, 2021. NPR built a visual archive of the attack on the Capitol, showing exactly what happened through the lenses of the people who were there. “Chapter 3: Assault on the Capitol,” lays out the timeline of key moments throughout the day as the riot unfolded.

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On the morning of Jan. 6, 2021, Trump held a “Save America” rally at the Ellipse, a site near the White House and U.S. Capitol. Multiple speakers promoted voter fraud myths and urged Vice President Mike Pence to overturn the election. Meanwhile, a group of 200 Proud Boys marched toward the Capitol. Before Trump’s speech ended, violence erupted on Capitol grounds. The Jan. 6 attack on the Capitol “was the most videotaped crime in American history, if not world history,” according to Greg Rosen, a former federal prosecutor who led the Justice Department unit that investigated the riot. But conspiracy theories still falsely label the assault a “normal tourist visit.” NPR’s review of thousands of court videos shows rioters assaulting officers with weapons, calling for executions and looting the building. These videos show the exact timing of events as they occurred. Corresponding maps show the locations where the conflict took place.

To learn more, explore NPR’s database of federal criminal cases from Jan. 6. You can also see more of NPR’s reporting on the topic.

Picture show

The tin soldier, a marionette puppet made by Nicolas Coppola and the main character in "The Steadfast Tin Soldier" show at Puppetworks.

The tin soldier, a marionette puppet made by Nicolas Coppola and the main character in “The Steadfast Tin Soldier” show at Puppetworks.

Anh Nguyen for NPR


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Anh Nguyen for NPR

For more than 30 years, Puppetworks has staged classics like The Tortoise and the Hare, Pinocchio, Aladdin and more in Brooklyn’s Park Slope neighborhood. Every weekend, children gather on foam mats and colored blocks to watch wooden renditions of the shows. The company’s founder and artistic director, 90-year-old Nicolas Coppola, has been a professional puppeteer since 1954. The theater has puppets of all types, including marionettes, swing, hand, and rod. They transport attendees back to the 1980s, when most of these puppets were made. Over the years, Coppola has updated the show’s repertoire to better meet the cultural moment. Step inside his world with these images.

3 things to know before you go

An overhead view of Ascot Hills Park in Los Angeles, CA. A 10,000 square foot patch of green stands out against a dirt path and brown weeds.

This tiny forest in Los Angeles, CA is one of many micro-forests around the world offering green space and contributing to local biodiversity.

Demian Willette/Loyola Marymount University

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  1. Scientists are establishing micro-forests in big cities to boost biodiversity and rejuvenate compromised land. Short Wave producer Rachel Carlson visited California’s largest micro-forest. Tune in to hear her account of the experience.
  2. The Hungarian arthouse director Béla Tarr has died at 70. He’s best known for his bleak, existential, and challenging films, including Sátántangó.
  3. While we often associate serendipity with luck or happy accidents, its origin suggests it’s more than just happenstance. This week, NPR’s Word of the Week explores the historical impact of serendipity and offers tips on how to cultivate it.

This newsletter was edited by Suzanne Nuyen.

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Amazon accused of listing products from independent shops without permission

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Amazon accused of listing products from independent shops without permission

Unlock the Editor’s Digest for free

Amazon has been accused of listing products from independent retailers without their consent, even as the ecommerce giant sues start-up Perplexity over its AI software shopping without permission.

The $2.5tn online retailer has listed some independent shops’ full inventory on its platform without seeking permission, four business owners told the Financial Times, enabling customers to shop through Amazon rather than buy directly.

Two independent retailers told the FT that they had also received orders for products that were either out of stock or were mispriced and mislabelled by Amazon leading to customer complaints.

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“Nobody opted into this,” said Angie Chua, owner of Bobo Design Studio, a stationery store based in Los Angeles.

Tech companies are experimenting with artificial intelligence “agents” that can perform tasks like shopping autonomously based on user instructions.

Amazon has blocked agents from Anthropic, Google, OpenAI and a host of other AI start-ups from its website.

It filed a lawsuit in November against Perplexity, whose Comet browser was making purchases on Amazon on behalf of users, alleging that the company’s actions risked undermining user privacy and violated its terms of service.

In its complaint, Amazon said Perplexity had taken steps “without prior notice to Amazon and without authorisation” and that it degraded a customer shopping experience it had invested in over several decades.

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Perplexity in a statement at the time said that the lawsuit was a “bully tactic” aimed at scaring “disruptive companies like Perplexity” from improving customers’ experience.

The recent complaints against Amazon relate to its “Buy for Me” function, launched last April, which lets some customers purchase items that are not listed with Amazon but on other retailers’ sites.

Retailers said Amazon did not seek their permission before sending them orders that were placed on the ecommerce site. They do not receive the user’s email address or other information that might be helpful for generating future sales, several sellers told the FT.

“We consciously avoid Amazon because our business is rooted in community and building a relationship with customers,” Chua said. “I don’t know who these customers are.”

Several of the independent retailers said Amazon’s move had led to poor experiences for customers, or hurt their business.

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Sarah Hitchcock Burzio, the owner of Hitchcock Paper Co. in Virginia, said that Amazon had mislabelled items leading to a surge in orders as customers believed they were receiving more expensive versions of a product at a much lower price.

“There were no guardrails set up so when there were issues there was nobody I could go to,” she said.

Product returns and complaints for the “Buy for Me” function are handled by sellers rather than Amazon, even when errors are produced by the Seattle-based group.

Amazon enables sellers to opt out of the service by contacting the company on a specific email address.

Amazon said: “Shop Direct and Buy for Me are programmes we’re testing that help customers discover brands and products not currently sold in Amazon’s store, while helping businesses reach new customers and drive incremental sales.

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“We have received positive feedback on these programmes. Businesses can opt out at any time.”

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Trump says Venezuela will turn over 30 million to 50 million barrels of oil to US | CNN Business

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Trump says Venezuela will turn over 30 million to 50 million barrels of oil to US | CNN Business

President Donald Trump said Tuesday night that Venezuela will turn over 30 million to 50 million barrels of oil to the United States, to be sold at market value and with the proceeds controlled by the US.

Interim authorities in Venezuela will turn over “sanctioned oil” Trump said on Truth Social.

The US will use the proceeds “to benefit the people of Venezuela and the United States!” he wrote.

Energy Secretary Chris Wright has been directed to “execute this plan, immediately,” and the barrels “will be taken by storage ships, and brought directly to unloading docks in the United States.”

CNN has reached out to the White House for more information.

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A senior administration official, speaking under condition of anonymity, told CNN that the oil has already been produced and put in barrels. The majority of it is currently on boats and will now go to US facilities in the Gulf to be refined.

Although 30 to 50 million barrels of oil sounds like a lot, the United States consumed just over 20 million barrels of oil per day over the past month.

That amount may lower oil prices a bit, but it probably won’t lower Americans’ gas prices that much: Former President Joe Biden released about four to six times as much — 180 million barrels of oil — from the US Strategic Petroleum Reserve in 2022, which lowered gas prices by only between 13 cents and 31 cents a gallon over the course of four months, according to a Treasury Department analysis.

US oil fell about $1 a barrel, or just under 2%, to $56, immediately after Trump made his announcement on Truth Social.

Selling up to 50 million barrels could raise quite a bit of revenue: Venezuelan oil is currently trading at $55 per barrel, so if the United States can find buyers willing to pay market price, it could raise between $1.65 billion and $2.75 billion from the sale.

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Venezuela has built up significant stockpiles of crude over since the United States began its oil embargo late last year. But handing over that much oil to the United States may deplete Venezuela’s own oil reserves.

The oil is almost certainly coming from both its onshore storage and some of the seized tankers that were transporting oil: The country has about 48 million barrels of storage capacity and was nearly full, according to Phil Flynn, senior market analyst at the Price Futures Group. The tankers were transporting about 15 million to 22 million barrels of oil, according to industry estimates.

It’s unclear over what time period Venezuela will hand over the oil to the United States.

The senior administration official said the transfer would happen quickly because Venezuela’s crude is very heavy, which means it can’t be stored for long.

But crude does not go bad if it is not refined in a certain amount of time, said Andrew Lipow, the president of Lipow Oil Associates, in a note. “It has sat underground for hundreds of millions of years. In fact, much of the oil in the Strategic Petroleum Reserve has been around for decades,” he wrote.

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