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Statewide South Dakota 911 outage caused by hurricane in southern US, provider says • South Dakota Searchlight

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Statewide South Dakota 911 outage caused by hurricane in southern US, provider says • South Dakota Searchlight


A second statewide 911 outage this year is suspected to have been caused by Hurricane Beryl making landfall in Texas on Tuesday night and damaging network infrastructure, according to South Dakota’s 911 telecommunications provider Lumen, formerly known as CenturyLink. 

Investigations into the cause are still ongoing, said spokesman Matthew Villarreal.

“Our techs worked hard to fix an intermittent disruption affecting some customers’ ability to reach 911 in South Dakota and parts of Nebraska,” Villarreal said in an emailed statement. “We appreciate our customers’ patience and understanding.”

South Dakota signed its contract with Lumen for “Next Generation 911 services” in 2019 and has since renewed the contract until 2029. The contract is for up to $36.33 million.

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Lumen is headquartered in Louisiana, with network infrastructure running throughout the country. April’s statewide 911 outage in South Dakota was caused by a company installing a light pole in Kansas City, Missouri, the company said at the time.

In addition to the statewide outages, an outage in January disrupted 911 service in southeastern South Dakota, leaving customers in Lincoln, Union, Miner and Minnehaha counties unable to call 911 with a landline for hours, according to reporting from Siouxland Proud.

This week’s hurricane also caused an AT&T network outage impacting 911 calls in Texas and Louisiana.

Company with $36 million SD 911 contract says outage caused by Missouri light pole installation

Sioux Falls residents were without 911 services for about six hours between two outages Tuesday night and into early Wednesday morning, said Michael Gramlick, Sioux Falls assistant fire chief and director of Metro Communications. The outage affected hundreds of calls for emergency services throughout South Dakota.

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Gramlick said the state’s largest city was “immediately aware” of the outage, and its Metro Communications took steps learned from April’s outage to troubleshoot and keep 911 services up and running, including alerting residents to call a non-emergency number or text 911. 

The city had 522 calls for service (including text messages and calls to the non-emergency number) during the outage — twice as many calls as a typical day. Many were “test calls” by residents, Gramlick added, and all calls received a call back from 911 services.

The two outages are forcing 911 communications offices — both locally and at the state level — to reevaluate redundancy efforts, Gramlick said.

“We don’t want to believe that this is a regular occurrence, but our job is to plan for those occurrences,” Gramlick said. 

Stephanie Olson, deputy director of operations for Pennington County 911, said the western side of the state experienced a similar outage timeline. Staff in the dispatch center were notified of the first outage Tuesday night by the state 911 coordinator, but noticed the second outage themselves.

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“We can see when someone is attempting to call 911, but then our phone system doesn’t ring, so we know there’s a problem with the phone system,” Olson said. The county called back 32 residents when the initial call didn’t come through.

Residents calling from Verizon and AT&T phones were calling a dead line, Olson explained, while some T-Mobile and landline phones were diverted to alternate 911 centers in Canada and Colorado that handle misrouted calls.

“We’re learning to continue educating our staff and citizens on the capabilities of 911 and that text is available. That was up and running all night,” Olson said. “If they call and can’t get through, we have redundancies in place.”

State agency to probe why 911 network backup systems failed to work

The Federal Communications Commission announced after this year’s earlier statewide outage it would investigate recent outages across the country. The FCC recently declined to provide an update on the investigation to South Dakota Searchlight.

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“As a general practice, we don’t comment on investigations,” an FCC spokesperson said in an email.

After a 2020 outage in South Dakota, North Dakota, Minnesota, Colorado, Arizona, Utah and North Carolina, the commission investigated whether Lumen, in addition to three other companies, failed to deliver 911 calls and timely notify public safety customers. In a settlement, Lumen agreed to implement a compliance plan and pay a $3.8 million civil penalty.

Lumen serves the Omaha area and some other eastern Nebraska counties. The company is being investigated there for recent outages in 2023 and earlier this year, according to the Nebraska Examiner.

The South Dakota Department of Public Safety, which manages the state contract with Lumen, did not issue a news release about this week’s outage and did not respond to emailed questions from South Dakota Searchlight by the time this article published.

 

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South Dakota

Garry scores 20, South Dakota State takes down Duquesne 71-60 at Cayman Islands Classic

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Garry scores 20, South Dakota State takes down Duquesne 71-60 at Cayman Islands Classic


Associated Press

GEORGE TOWN, George Town (AP) — Kalen Garry scored 20 points as South Dakota State beat Duquesne 71-60 on Sunday at the Cayman Islands Classic.

Garry also had five rebounds for the Jackrabbits (5-1). Oscar Cluff scored 17 points while shooting 6 of 10 from the field and 5 for 6 from the free-throw line and added 11 rebounds and five assists. Matthew Mors had 15 points and shot 4 of 7 from the field, including 1 for 3 from 3-point range, and went 6 for 8 from the foul line.

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The Dukes (0-5) were led by Tre Dinkins, who recorded 19 points and two steals. Maximus Edwards added 11 points for Duquesne. Jake DiMichele finished with 10 points.

South Dakota State was tied with Duquesne at the half, 33-33, with Garry (12 points) its high scorer before the break. Joe Sayler’s 3-pointer with 8:54 remaining in the second half gave South Dakota State the lead for good at 52-51.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.

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UNI wrestling earns dual win over South Dakota State and host of Iowans at the UNI-Dome

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UNI wrestling earns dual win over South Dakota State and host of Iowans at the UNI-Dome


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As expected, Northern Iowa wrestling’s dual vs. South Dakota State on Sunday went down to the wire.

Senior heavyweight Lance Runyon and his 7-2 win over No. 28 Luke Rasmussen was the final decider, as the Southeast Polk alum’s takedown and two reversals tied the dual at 15 each by the end of the event, with UNI winning by criteria with the most bout points scored.

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The teams evenly split all 10 bouts, with zero bonus-point victories. While the Jackrabbits brought a tough team to the UNI-Dome, with multiple highly ranked wrestlers, several former Hawkeyes and native Iowans in the lineup, Runyon’s heroics in the dual made the difference.

A pair of wrestlers returned to the mat for UNI after missing all of last season with injury in Kyle Gollhofer at 125 pounds and Cory Land at 133 pounds. Both looked stout against ranked opponents, as Gollhoffer lost an overtime bout with No. 5 Tanner Jordan and Land scrambled his way to a 9-7 win over No. 24 Derrick Cardinal.

To lead 9-6 at the break, Cael Happel picked up a 4-1 win by decision over Julian Tagg at 141 pounds and Ryder Downey secured a stout 8-1 win over No. 17 Cobe Siebrecht, a former Iowa Hawkeye NCAA qualifier at 157 pounds.

The Jackrabbits roared back with a pair of wins by decisions form former Hawkeye Drake Rhodes over Jack Thomsen (12-7), followed by Southeast Polk alum and No. 3 Cade Devos coming back to defeat No. 19 Jared Simma to take a 12-9 lead.

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Following a win by decision for No. 2 Parker Keckeisen over No. 4 Bennett Berge in his dual debut of the season after winning a national title, another former Hawkeye in No. 8 Zach Glazier scored the lone takedown of the match against No. 15 Wyatt Voelker to put SDSU up 15-12 heading into the last match.

With Runyon’s win, the dual was tied 15-15 in the team score, but the Panthers outscored the Jackrabbits 62-51 in total match points to win by 16-15 by criteria.

UNI Wrestling vs. South Dakota State box score

  • 125: Tanner Jordan (SDSU) over Kyle Gollhofer (UNI) (SV-1 7-4)
  • 133: Cory Land (UNI) over Derrick Cardinal (SDSU) (Dec 9-7)
  • 141: Cael Happel (UNI) over Julian Tagg (SDSU) (Dec 4-1)
  • 149: Colin Dupill (SDSU) over Adam Allard (UNI) (Dec 7-6)
  • 157: Ryder Downey (UNI) over Cobe Siebrecht (SDSU) (Dec 8-1)
  • 165: Drake Rhodes (SDSU) over Jack Thomsen (UNI) (Dec 12-7)
  • 174: Cade DeVos (SDSU) over Jared Simma (UNI) (Dec 7-6)
  • 184: Parker Keckeisen (UNI) over Bennett Berge (SDSU) (Dec 8-3)
  • 197: Zach Glazier (SDSU) over Wyatt Voelker (UNI) (Dec 4-3)
  • 285: Lance Runyon (UNI) over Luke Rasmussen (SDSU) (Dec 7-2)

Eli McKown covers high school sports and wrestling for the Des Moines Register. Contact him at Emckown@gannett.com. Follow him on Twitter at @EMcKown23.





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Duquesne MBB’s 2 Keys Against South Dakota State

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Duquesne MBB’s 2 Keys Against South Dakota State


The wait for a press conference following Tuesday’s 80-74 loss to Milwaukee was the longest since the six-win 2021-22 Duquesne Men’s Basketball Team, but during that time, words had to be said, and head coach Dru Joyce III had some points to get across.

His team, now 0-4 needed to hear him speak and needed to understand what it takes to be winners.

Duquesne men’s and women’s basketball on PSN is sponsored by Moon Golf Club.

Duquesne has been in this position before, in fact earlier this year, when it started 0-5 in Atlantic 10 play. While this can be used as a reference and rallying point, there are countless different pieces in this group and their understanding of what it takes to win could be crucial in determining the outcome of its season.

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With that in mind, Duquesne has three games in the Cayman Island Classic, the first of which tips off Sunday at 1:30 p.m. against South Dakota State.

Here are two keys to prepare for that contest.

1. Determine what being a winner looks like

“(We’re) going through different challenges. New group of guys trying to learn and gel from each other. No talent issue, we need to develop an attitude of buying in and being completely unselfish especially on the defensive end.” – Jake DiMichele

As mentioned earlier in a three keys piece, there is a simple recipe that makes Duquesne good, getting stops and moving the ball.

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Duquesne’s runs on Tuesday game from getting defensive stops, it was what allowed the Dukes to experience success and clearly the same holds true if they desire victories.

Last year that entailed sacrifices from everyone on the team and the same holds true this season.

Ball movement is just as critical. Far too many times the ball stuck in an area for as much as five seconds, and Joyce had to shout at his team to move the ball.

This season’s high mark for assists is 15 and that is not going to win Duquesne many games. While the aforementioned six-win team would have killed for 15 assists a night, the talent on this Dukes team is far too much to settle for that mark.

“When we minimize the importance of a possession defensively and not be sound and make mistakes, we pay for them,” Joyce explained. “We haven’t been able to get past any mistake that we make. It’s like we owe somebody money. When we don’t move the ball, we struggle. The ball moves we develop good shots. When we lack those things, that’s where the struggle in play comes. We continue to hurt ourselves. It’s not necessarily the other team; it’s us because we are capable of defending.”

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2. Determine a starting five– Under normal circumstances a starting five is not finite and can be ceremonial, but what made Duquesne succeed last year was players understanding his respective role. It is no coincidence that once those were fleshed out, it was off to the races.

Having a steady starting lineup in game five may seem like an overreaction on paper, but it would go a long way in establishing those roles. Of course, those roles can change but the lineup should reward those who have brought it most and can find ways to gel on the court.

Of course, this season is new for everyone, and Duquesne is still recovering from injuries, so there is a period of determining what works, but as far as the win column is concerned, not enough has and when it goes south, it gets exposed.

There also needs to be a willingness to ride the hot hand. In the first half of the Milwaukee game that was Matus Hronsky, he had the most juice of any Duquesne player, but in a coach’s decision, he spent much of the second half on the bench and when he did come in, he had lost his juice. Not only does riding the hot hand reward that player, but it sends a clear message to those on the court that this is the standard if you want to stay on the court.

Personally, my starting five right now would be as follows: Jake DiMichele, Tre Dinkins III, Jakub Necas, Jahsean Corbett, David Dixon, and yes this accounts for all four games.

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DiMichele posted a career high Tuesday and stepped up vocally. He makes the right plays, is a winner and most importantly, is finally coming around in health.

There have been calls for DiMichele to start earlier, but that was not wise. Even he admits he missed an extended period of time and had 2-3 practices before the season opener against Lipscomb, where he got back cut on multiple occasions.

DiMichele can find his shot, can move the ball and most importantly sacrifices and sells out defensively. He can set an example in that regard that his teammates can follow.

Dinkins showed a lot in the second half of Milwaukee and took a couple of big shots a la Dae Dae Grant. While they did not go in, it was the first true showing of point-blank rise and fire. His rally and heart were very noticeable, and it frankly might have been the most heart any Dukes player has displayed thus far. That was absolutely noticed on the court.

Necas was slowed by an injury during workouts, but is a player who puts in the work, can guard practically any position on the court and when right, is a mismatch that can expose an opponent’s weaknesses. He will get going and this is not just based on last year, but the quiet confidence he possesses. The three spot in basketball today is adaptable and has to be a counter puncher based on what the game calls for, and it makes the most sense.

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Corbett has been Duquesne’s most consistent player thus far. He has made the jump from Chicago State and applied himself very well. He had his below par game against Milwaukee, largely due to foul trouble, but he has been the best post thus far, shoots 42.1% from the field, leads the team at 5.8 rebounds per game and finishes plays. He should be rewarded for all of this.

Dixon was injured the summer, but based on what he has shown, especially defensively, deserves the first shot to get right and put it together. He will get stronger as the season progresses and while at 16.7 minutes per game, provided he can avoid the fouls, he can change the game with one block and offensively can give the most versatility from any post on the roster. Dixon’s confidence in himself preseason was the highest it has been in his now three years and giving him the chance to prove that is important for both sides.

There are several knocking on the door, but you also want to have a punch off the bench where the quality can maintain or increase, something just as important that Keith Dambrot was great at finding.

Four games in, Duquesne has 81 fouls, meaning it is getting whistles blown just a tick over 20 times a game, which is also far too much, as is the 50.2% opposing field goal percentage.

The Dukes need to remember what butters their bread so to speak and come together to once again change the story.

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Ultimately, no matter who starts, it is imperative to find combinations that work, there has been nearly a month to find that and with that achieve trust, belief and execution on the court.

By no means is it time to press a panic button yet. It is four games into the season and there is far too much belief to do that.





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