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Statewide South Dakota 911 outage caused by hurricane in southern US, provider says • South Dakota Searchlight

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Statewide South Dakota 911 outage caused by hurricane in southern US, provider says • South Dakota Searchlight


A second statewide 911 outage this year is suspected to have been caused by Hurricane Beryl making landfall in Texas on Tuesday night and damaging network infrastructure, according to South Dakota’s 911 telecommunications provider Lumen, formerly known as CenturyLink. 

Investigations into the cause are still ongoing, said spokesman Matthew Villarreal.

“Our techs worked hard to fix an intermittent disruption affecting some customers’ ability to reach 911 in South Dakota and parts of Nebraska,” Villarreal said in an emailed statement. “We appreciate our customers’ patience and understanding.”

South Dakota signed its contract with Lumen for “Next Generation 911 services” in 2019 and has since renewed the contract until 2029. The contract is for up to $36.33 million.

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Lumen is headquartered in Louisiana, with network infrastructure running throughout the country. April’s statewide 911 outage in South Dakota was caused by a company installing a light pole in Kansas City, Missouri, the company said at the time.

In addition to the statewide outages, an outage in January disrupted 911 service in southeastern South Dakota, leaving customers in Lincoln, Union, Miner and Minnehaha counties unable to call 911 with a landline for hours, according to reporting from Siouxland Proud.

This week’s hurricane also caused an AT&T network outage impacting 911 calls in Texas and Louisiana.

Company with $36 million SD 911 contract says outage caused by Missouri light pole installation

Sioux Falls residents were without 911 services for about six hours between two outages Tuesday night and into early Wednesday morning, said Michael Gramlick, Sioux Falls assistant fire chief and director of Metro Communications. The outage affected hundreds of calls for emergency services throughout South Dakota.

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Gramlick said the state’s largest city was “immediately aware” of the outage, and its Metro Communications took steps learned from April’s outage to troubleshoot and keep 911 services up and running, including alerting residents to call a non-emergency number or text 911. 

The city had 522 calls for service (including text messages and calls to the non-emergency number) during the outage — twice as many calls as a typical day. Many were “test calls” by residents, Gramlick added, and all calls received a call back from 911 services.

The two outages are forcing 911 communications offices — both locally and at the state level — to reevaluate redundancy efforts, Gramlick said.

“We don’t want to believe that this is a regular occurrence, but our job is to plan for those occurrences,” Gramlick said. 

Stephanie Olson, deputy director of operations for Pennington County 911, said the western side of the state experienced a similar outage timeline. Staff in the dispatch center were notified of the first outage Tuesday night by the state 911 coordinator, but noticed the second outage themselves.

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“We can see when someone is attempting to call 911, but then our phone system doesn’t ring, so we know there’s a problem with the phone system,” Olson said. The county called back 32 residents when the initial call didn’t come through.

Residents calling from Verizon and AT&T phones were calling a dead line, Olson explained, while some T-Mobile and landline phones were diverted to alternate 911 centers in Canada and Colorado that handle misrouted calls.

“We’re learning to continue educating our staff and citizens on the capabilities of 911 and that text is available. That was up and running all night,” Olson said. “If they call and can’t get through, we have redundancies in place.”

State agency to probe why 911 network backup systems failed to work

The Federal Communications Commission announced after this year’s earlier statewide outage it would investigate recent outages across the country. The FCC recently declined to provide an update on the investigation to South Dakota Searchlight.

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“As a general practice, we don’t comment on investigations,” an FCC spokesperson said in an email.

After a 2020 outage in South Dakota, North Dakota, Minnesota, Colorado, Arizona, Utah and North Carolina, the commission investigated whether Lumen, in addition to three other companies, failed to deliver 911 calls and timely notify public safety customers. In a settlement, Lumen agreed to implement a compliance plan and pay a $3.8 million civil penalty.

Lumen serves the Omaha area and some other eastern Nebraska counties. The company is being investigated there for recent outages in 2023 and earlier this year, according to the Nebraska Examiner.

The South Dakota Department of Public Safety, which manages the state contract with Lumen, did not issue a news release about this week’s outage and did not respond to emailed questions from South Dakota Searchlight by the time this article published.

 

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South Dakota

Maternity care deserts: Where they are and how to improve

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Maternity care deserts: Where they are and how to improve


MISSION, S.D. (Dakota News Now) – In rural South Dakota, miles often separate expectant mothers from healthcare.

“A lot of women out here are left without any maternity care options,” said Rachel Kocak.

In Mission, moms mark their due dates and calculate miles to the nearest delivery location. Rachel Kocak, expecting her third child, said one option just closed.

“We used to have a birthing unit, I think up until a couple of months ago, and they lost their OB. So, Winner is no longer delivering babies,” Rachel said.

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Some mothers remember when they could reach the hospital within a five-minute drive.

“IHS, for tribal members, they don’t deliver babies out here or provide prenatal care,” Rachel explained.

Families hope to reach the hospital before the baby arrives.

“So women either have to drive to Valentine, which is about 30 to 35 minutes from Mission, they can go to Wanblee, which is on the Pine Ridge Reservation, or they have to go to Pierre, Rapid City, or Sioux Falls,” Rachel said.

And if the roads are bad.

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“I think there are a lot of babies who are unintentionally born at home. So it’s a tough place, I think, for mothers,” Rachel said.

The March of Dimes breaks down government data, showing a large portion of rural South Dakota as a maternity care desert, requiring travel of 38 or more minutes to reach an appointment or delivery room. The infant mortality rate is higher among native American babies born, compared to other races.

Health Department maps show counties in medium blue have 56 infant deaths per 100,000 births. Dark blue counties have three times as many. Grants aim to increase the number of healthcare workers, and funding supports a doula workforce program.

Kocak would like to see doulas and midwives available.

“Great opportunity for anyone who wants to become a home-birth midwife out here. The birth rate is still, I’m not sure what it is, but it’s high. There’s still a growing young population, and just not enough people to help deliver the babies,” Rachel said.

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If care were closer, the outcomes could be brighter.

“You know, having the support network can make a huge change in the lives of these young, you know, these babies and young mothers who are building new families,” Rachel said.

The South Dakota Department of Health released a statement to Dakota News Now, which can be read in full below.

The South Dakota Maternal and Infant Health Task Force was created in 2025 to bring partners together to help improve the health and wellbeing of mothers and infants across the state. Their 5-year strategic plan was recently released, which has three priority areas: postpartum care to improve maternal health; safe sleep education and prevention strategies to protect infant health; and systems of care work that improves access, coordination, and quality of care statewide. One of the strategic plan activities that is supported by Rural Health Transformation is the creation of Regional Maternal and Infant Health Hubs, which will create a hub-and-spoke network connecting hospitals, clinics, tribal health services, and community organizations. These hubs will improve care coordination, strengthen referral pathways, and expand access to services for families in rural and tribal communities.

Copyright 2026 Dakota News Now. All rights reserved.

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South Dakota GOP primary preview: US Senate

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South Dakota GOP primary preview: US Senate


While the race to secure the nomination for governor has dominated the headlines ahead of the June 2 primary, Republican voters will also choose a candidate for one of South Dakota’s two U.S. Senate seats.

Incumbent U.S. Sen. Mike Rounds, who is seeking a third, six-year term, holds a comfortable lead over his GOP primary challenger, Justin McNeal, a Navy veteran and business owner from Rapid City, according to the latest poll from News Watch and the Chiesman Center for Democracy.

Here is a recap of the two candidates along with their thoughts heading into the June 2 election. The winner of the Republican primary will meet Democrat Julian Beaudion and Independent Brian Bengs in the Nov. 3 general election.

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Hometown: Fort PierreAge: 71Occupation: Insurance broker; businessman; former governor (2003-2011); U.S. senator since 2015In their own words:

Rounds provided the following statement to News Watch:

“Working in the U.S. Senate, I’ve stayed focused on results that matter for our kids and grandkids. That means keeping the government off your back and out of your business and wallet. That means keeping our communities safe and creating a business climate that encourages job growth to keep our kids in South Dakota. And that means safety through a commitment to our men and women in uniform.

This past summer, we worked with President Trump to pass the Republicans’ Working Families Tax Cuts legislation. Without Congressional action, the average South Dakota family would have seen a $2,500 tax hike this year. Our legislation not only prevented the largest tax increase in American history, but it also provided additional tax relief for hard-working South Dakota families. That includes no tax on tips, no tax on overtime and no tax on Social Security for nearly 9 out of 10 seniors.

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We’ve accomplished some great things, but our work is not done. I am running for reelection to continue bringing results back home to South Dakota.”

Hometown: Rapid City (born in Illinois and raised in Texas)Age: 42Occupation: Business owner (Dakota BioChar); Navy veteran (2001-2007)In their own words:

“I’m feeling the people in South Dakota are ready for a change. The challenge we are running into is that not enough people know who we are, but as soon as they know who we are, it’s an easy decision for them,” McNeal told News Watch in a phone interview. “I don’t have millions and millions of dollars. I’ve been largely self-funding this race up to this point.”

McNeal, who is a licensed pilot, said he has flown his small plane to events throughout the state in an attempt to get his name out.

“I talk to people about the issues that matter and I tell them the biggest thing you can do to help me is tell 10 people about me and to go vote June 2. We need about 50,000 votes to win the primary,” he said.

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McNeal is not critical of Rounds and conceded “he is very popular” but said Rounds has not done enough to tackle the country’s growing fiscal deficit.

“I don’t think Mike is doing a bad job. I’m just concerned with the federal debt and the people that got us into that mess are not going to be the ones to get us out of it,” McNeal said.

“This is going to cripple the country. It just seems like politicians are focused on what they can bring to their home district or home state. And the problem with that is every member of Congress is doing the same thing, so everyone is taking and taking without making sure we can pay for it.”

South Dakota News Watch is an independent nonprofit. Read, donate and subscribe for free at sdnewswatch.orgContact politics and statehouse reporter Alexander Rifaat: 605-736-4396/alexander.rifaat@sdnewswatch.org.



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Supreme Court ruling robs Native Americans of ‘silent partner’ in legislative redistricting – ICT

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Supreme Court ruling robs Native Americans of ‘silent partner’ in legislative redistricting – ICT


This story was originally published by South Dakota Searchlight.

Makenzie Huber
South Dakota Searchlight

A recent U.S. Supreme Court ruling that gutted a key provision of a voting rights law won’t affect South Dakota’s legislative districts until 2031 — but Native American voting rights advocates aren’t waiting to worry.

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The decision in Louisiana v. Callais dismantled guardrails protecting the electoral power of Black, Hispanic and other racial minority voters enshrined in the Voting Rights Act, a 1965 law barring racial discrimination in voting.

The 6-3 decision effectively nullified a provision called Section 2, which had required states to draw electoral maps giving racial minorities a fair chance to elect their preferred candidates.

Greg Lembrich, legal director for Four Directions, a South Dakota-based Native American voting rights advocacy organization, is concerned about the ruling.

“It’s a layer of protection that’s now been taken down by the U.S. Supreme Court and makes it that much easier to deprive minority voters of the full weight of their voting rights,” Lembrich said, “and a lot harder for voters with diluted voting rights to challenge those decisions in court.”

South Dakota has a strained relationship with the federal law. Some of the state’s redistricting changes in the last 50 years stem from requirements enforced at the federal level — and a majority of Native Americans who’ve earned seats in the Legislature have been elected from districts influenced by the law.

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What the ruling means for South Dakota

The Supreme Court ruling has already set off redistricting battles in some states that have multiple members of the U.S. House of Representatives. That won’t happen in South Dakota, where the state’s small population entitles it to only one member of the House.

But the Legislature is required by the state constitution to redraw its districts every 10 years after the census. When that happens next in 2031, advocates will lose the legal tools they used to create and defend Native-majority districts. Under the old Section 2 standard, a map could be challenged by showing it had a discriminatory effect — even without proving intent. Now, challengers must prove lawmakers deliberately discriminated.

“It’s very hard to prove intentional discrimination,” Lembrich said. “People who are doing something to intentionally discriminate usually don’t admit that’s what they’re doing.”

In South Dakota, Section 2 caused the creation of split districts — single districts divided into subdistricts, each electing one state House member, with both sharing one at-large state senator. Districts 26 and 28, which include the Rosebud, Lower Brule, Crow Creek, Cheyenne River and Standing Rock reservations, are split districts.

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The structure gives Native American voters the power to elect a candidate of their choice without stripping non-Native voters of the same opportunity, Lembrich said. District 27, which includes the Pine Ridge Reservation, has a majority Native American voting population.

Former Republican lawmaker Jim Bolin, who represented the Canton area, served on the 2011 and 2021 redistricting committees — both of which produced district maps that avoided litigation. He said lawmakers on the committees in both years went “out of their way” to include Native American voters and “ensure the Native American population would be able to win an election.”

In 2011, the Legislature expanded District 26 to include the Crow Creek and Lower Brule reservations.

In 2021, the Legislature consolidated a large urban Native population in northern Rapid City into one district rather than splitting it, and a Democrat was elected from District 32 for the first time in 18 years. The Legislature also expanded District 26 to follow Crow Creek reservation lines rather than county lines, and the voting population for Native-heavy districts was kept lower to avoid diluting Native voters.

Lembrich isn’t sure legislative leaders will feel compelled to redraw those districts dramatically in 2031. Although many of the Native Americans who have been elected to the Legislature have been Democrats, Republicans currently hold 97 of the Legislature’s 105 positions.

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“Republicans consistently have a super majority in both chambers,” Lembrich said. “They don’t need the extra seats. It may not be worth the PR and the lawsuits of trying to change it.”

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