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Minneapolis crisis response team handles thousands of calls once routed to police

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Minneapolis crisis response team handles thousands of calls once routed to police


The Minneapolis crisis response team, which was formed as an alternative to police after the murder of George Floyd, has responded to more than 20,000 calls since it was formed – handling calls ranging from mental health to homelessness and addiction.  

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Why it matters 

The Minneapolis Behavioral Crisis Response (BCR) team was formed in 2021 and was cited as a critical tool for police reform by the Department of Justice.

The DOJ called the Minneapolis crisis team a “compassionate alternative response” after investigating the Minneapolis Police Department. 

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“We have entirely revamped our safety system,” said Minneapolis Mayor Jacob Frey. “When we get a difficult call in right now, it’s not just about sending officers with a gun to this particular problem.” 

How it helps

On a recent day in July, the FOX 9 Investigators joined the crisis response team in Minneapolis. The team responded to welfare checks and mentally distressed residents all over the city. 

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“It’s really powerful to be able to listen to what the person is going through because what I see as a crisis is completely different from what they’re going through,” said behavior crisis responder Elias Rosas-Lee. 

During one call, the team aided a woman in distress who had not eaten nor taken her medication in a few days. The team helped stabilize the woman, who had a known mental health history, and contacted her social worker. 

“We can’t save anybody, they have to save themselves,” said behavioral crisis responder David Ruth. “But what we could do is give them the proper resources and hope.”

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How it’s going 

The service was launched in 2021 and is free to the public. It was expanded to a 24/7 service last year. 

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“All over the country folks are calling for an alternative response,” said Keara Nadeau-Grandy, director of clinical operations at Canopy Roots, which operates the crisis team. 

The BCR team is unarmed and responds to calls that have been screened to ensure there is no violence involved. 

“Everybody always thinks about the situations where law enforcement has been involved – and it has not turned out very well, “said Nadeau-Grandy. “We hope that we can reduce those incidents. 

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Minneapolis, MN

North Minneapolis community mourns women killed in crash

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North Minneapolis community mourns women killed in crash


North Minneapolis community mourns women killed in crash – CBS Minnesota

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As family and community members come to grips with the loss of the two women,they’re also remembering the impact they had on those around them.

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Minneapolis, MN

‘They’re in good hands': Balloon release honors north Minneapolis crash victims

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‘They’re in good hands': Balloon release honors north Minneapolis crash victims


Dozens wept and embraced before releasing scores of balloons Saturday over north Minneapolis to remember two community pillars who were killed in a fiery car crash.

The crowd gathered near 26th and Emerson avenues to remember Esther Jean Fulks, 53, and Rose Elaine Reece, 57. They died on Dec. 16 when Teniki Latrice Elise Steward, 38, allegedly drove through a red light and struck their vehicle. A teenager waiting at a nearby bus stop also was injured.

Fulks and Reese “gave their love and their hard work and dedication to the community. And as you can see, there’s people out here for them,” said Fulks’ daughter, D’Nia. “I’m going to miss my mom. That was my world, I was with her day in and day out. I was hoping to come home to my mom, and it didn’t happen.”

“It means a lot,” Fulks’ son, Joseph Loyd, said of the neighbors attending the balloon release. “It shows what they contributed to the community and how much they meant to people. Not just their own families, but they touched countless other families and helped people.”

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Emmary Thomas places a candle at a bus stop during a balloon release Saturday for Esther Fulks and Rose Reece at 26th and Emerson avenues in north Minneapolis. Fulks and Reece died in a crash at the intersection on Dec. 16. (Ayrton Breckenridge/The Minnesota Star Tribune)

A memorial of flowers, balloons, candles and pictures on Saturday mark the spot near the site of the crash that killed Esther Fulks and Rose Reece in north Minneapolis. Fulks and Reece died Dec. 16. (Ayrton Breckenridge/The Minnesota Star Tribune)

Drakarr Lobley hugs a supporter during Saturday’s balloon release for Esther Fulks and Rose Reece in north Minneapolis. Fulks and Reece died in a crash at the intersection on Dec. 16. Lobley is Reece’s son. (Ayrton Breckenridge/The Minnesota Star Tribune)

Family and friends said Fulks and Reece were pillars of the community who treated strangers like family and brought love to those around them. Both had worked as navigators for the Minneapolis Cultural Wellness Center since 1998, helping residents with food, clothing, shelter and other resources.

“They reminded us daily of the transformative power of service, love and cultural connection,” Elder Atum Azzahir, the center’s executive director, said in a statement. “They were not just navigators: They were beacons of hope, guiding people toward brighter futures.”

At the crash scene Saturday, loved ones embraced as they shed tears and shared memories. Anthony Hamilton’s “I Can’t Let Go” played as passing motorists called out condolences and words of support. Caution tape strung from a traffic cone near the intersection fluttered in the wind.



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Celebrating the winter solstice with a puppet procession in Minneapolis

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Celebrating the winter solstice with a puppet procession in Minneapolis


On Friday night, community members and artists with In the Heart of the Beast Puppet and Mask Theatre gathered atop a snow-covered hill in Powderhorn Park in south Minneapolis to celebrate the winter solstice together. 

In the center of the crowd, Minneapolis-based musician Sarina Partridge led a series of call-and-responses:

Musician Sarina Partridge leads a call-and-response song during a winter solstice celebration in Powderhorn Park.

Ben Hovland | MPR News

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“Welcome in, wild hearts,” she sang. “We will sing our way to wholeness.”

The solstice at 3:21 a.m. Saturday marks the beginning of astronomical winter in the Northern Hemisphere, bringing with it longer days. Saturday will be the shortest day of the year, at 8 hours, 46 minutes and 10 seconds in Minneapolis.

A large heron puppet leads people through a snowy park

A 25-foot tall heron puppet leads hundreds of community members through the snow in Powderhorn Park.

Ben Hovland | MPR News

About 300 people had assembled at Avalon Theatre on Lake Street and walked a few blocks down 15th Avenue to the park. Many procession participants held up paper lanterns, while others carried larger-than-life handmade puppets, recognizable from events like the MayDay Parade and Puppet Lab as well as the theatre’s puppet library, which lets people check out puppets for free.

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In the Heart of the Beast’s vibrant puppetry has been a staple of Minneapolis’ Powderhorn and Phillips communities for nearly 50 years, and the organization has called the Avalon Theatre home since 1988. But in November, theatre leadership announced it was starting the process to sell the Avalon and look for a new home for its programming. 

In the Heart of the Beast’s interim executive director Elina Kotlyar said she hopes to continue to expand on the theatre’s current programming — and make it more accessible.

She said her dream is that the new space “can be reached by as many people as want to come.”

Windchill temperatures hovered in the single digits as the procession wound its way back to the Avalon, but the lanterns cast a warm glow on participants’ faces as they plodded along the quiet neighborhood street. 

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A child lets out a howl on his father's shoulders

Three-year-old Finn Miller lets out a howl while perched on the shoulders of his father, Josh Miller, during a winter solstice celebration.

Ben Hovland | MPR News

Back inside the theatre, community members shared homemade soup and watched musical performances. For Kotlyar, events like the solstice celebration are integral to bringing the community together.

“Tonight is simply an opportunity to be in the moment with other people,” she said. “And the warm soup is a bonus.”

People ladle soup at a long table as people walk by

Members of Sisters Camelot serve hot soup in the lobby of In the Heart of the Beast Puppet and Mask Theatre.

Ben Hovland | MPR News



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