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Skip-the-Line program at Illinois DMVs improves customer service, report finds

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Skip-the-Line program at Illinois DMVs improves customer service, report finds


ILLINOIS (WIFR) – New data from the Illinois Secretary of State’s Office shows the Skip-the-Line program reduces wait times and improves customer service at the DMV.

The Skip-the-Line program was launched in Sept. 2023, creating an appointment-only system at 44 of the busiest DMVs in Illinois. Data shows that 2.2 million people have made appointments since then.

Monthly transactions online increased by 20% for a total of 4.8 million on the Secretary of State’s website in the past year, according to the report.

The Help Line assisting with scheduling and questions took 1.1 million calls, and the average customer wait time decreased from 2 minutes and 22 seconds to 50 seconds, the data shows.

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Text message notifications were also implemented to remind customers of their upcoming appointments and allow them to cancel, decreasing the amount of no-shows.

Seniors that may struggle with making an appointment online can now go to a “senior only” walk-in center located in Bridgeview, Calumet Township, Evanston and Westchester. The report shows that 80,000 people have used the walk-in centers so far.

The Secretary of State’s Office says they are continuing to seek out opportunities to make DMV facilities more accessible. They recently announced that the facilities will be opening half an hour earlier because of data showing customer demand is higher during the first morning hour.

For more information or to make an appointment at the DMV, visit the Secretary of State’s website.

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Illinois

Illinois adds new requirements to job posting

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Illinois adds new requirements to job posting


(WIFR) – Almost 300 new laws ring in the new year including one that affects the way employers post open positions.

The Illinois Equal Pay Act, enacted in 2003, adds several amendments starting January 1st, 2025. Among these are laws that strengthen pay transparency and promotion posting requirements.

Businesses with 15 or more employees must include the salary range and a general description of the benefits and other compensation for open positions posted on job sites.

Additionally, employers must announce all promotion opportunities to all current employees no later than 14 days after posting externally.

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Dave Vella, 68th District State Representative, hopes to put more money into residents with these amendments. He says this is an opportunity to empower the Illinois worker.

“As we saw from the last election, there’s a lot of discontented people who want the economy to change,” Vella says. “This is a way to change the economy is to get people paid better. Which is, I think is a good thing overall, for all of us.”

But 90th District State Representative John Cabello disagrees. He believes Illinois is acting as a nanny state and these changes will do little to nothing to boost the economy. Cabello adds that the beauty of our country exists in the free market that keeps the government out of personal business.

“If you can get the better-paying job, you’re probably going to go do that. And if you are one company that’s not paying the same amount, you’re probably going, “Why am I not getting better employees or more talented people?” Well, that’s probably because you need to raise your pay,” Cabello says.

On the other hand, Vella believes this is a step towards leveling the playing field between worker and employer. Besides worker empowerment, he says these amendments decrease gender and racial disparities.

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“Women ask for less money for their job than men do. If we say how much the low end and the high end is, it will, I think give women more of a prompt to ask for more money so that there’s a pay equity,” Vella says.

You can check out the full amended Illinois Equal Pay Act here.



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Upgrade Illinois' power lines to keep lights on as energy demands rise

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Upgrade Illinois' power lines to keep lights on as energy demands rise


Illinois is facing a looming energy crisis. As the state strives for a cleaner, more reliable electric grid in the face of rising demand and a growing economy, we can choose to meet the moment with the homegrown clean power we know we need, or we can fail to invest in the infrastructure to support our communities.

The men and women of the Laborers’ International Union of North America Midwest Region are the best-trained workers in the industry, and they are ready to build our clean energy future. Critical to that success is interregional high-voltage direct current transmission infrastructure.

Direct current, long-distance power lines — designed to efficiently deliver clean energy where it’s needed when it’s needed — are key to fixing the problem. These interregional power superhighways do not just help meet climate goals. They’re about creating high-quality jobs, bolstering energy reliability and lowering energy bills for Illinoisians.

Speaking as a proud representative of the union workforce that builds and maintains our nation’s critical infrastructure, I know that interregional high-voltage direct current projects have the potential to be a win for our economy, a win for our residents, environment and workers. It’s time we take these wins and build a better future for Illinois.

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Constructing hundreds of miles of these transmission lines is no small feat. These projects demand a skilled workforce capable of handling intricate installations, often in challenging conditions. Unions, particularly my union are the best, and often only, resource for that workforce.

Modernizing and upgrading America’s electric transmission system could create an additional 150,000 to 200,000 good-paying, family-supporting jobs every year over the next two decades and make energy delivery more efficient and reliable.

Strengthening grid reliability

Safety is the top priority for LIUNA. Through our quality work, our members make Illinois safer every day by improving vital infrastructure. Many of us take for granted the safety provided by our power grid, assuming it will always be working or quickly returned to order. However, as extreme weather events become more frequent, our energy system must be strengthened. Interregional high-voltage direct current transmission lines are a critical solution for delivering high-capacity clean power to Illinois during times of peak demand.

Let’s say Illinois is facing a historic winter storm that threatens the ability to provide reliable and affordable energy to communities: these transmission lines can transfer surplus electricity from other parts of the country where energy generation is not impacted by the same dramatic weather. This capability doesn’t just prevent blackouts — it ensures that essential services like hospitals, schools and emergency responders have the power they need when they need it.

LIUNA members, like many Illinois residents, are grappling with the very real and present-day challenge of rising energy costs. Just as road investment reduces wasted gas money and time, transmission infrastructure will help save money for consumers too. A recent study by the Department of Energy found that $1.60 is saved for every $1 spent on transmission, with the greatest cost-savings from HVDC lines. Similar analysis has shown that interregional transmission between the two organizations that manage the power grid in Illinois (PJM and MISO) could provide $1 billion in savings each year.

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HVDC transmission is the cost-effective solution Illinois needs as it considers its energy future.

In this moment of continued division and polarization, interregional high-voltage direct current transmission offers a rare unifying opportunity. It’s a chance to bring together labor, business and government to build a cleaner, more resilient energy system—one that works for everyone.

For union workers, these projects mean jobs that pay well and provide benefits. For communities, they mean a more stable power supply and lower energy bills. And for Illinois and the country, they mean a modernized grid capable of meeting the demands of the 21st century.

It’s time for policymakers to prioritize interregional HVDC transmission as the cornerstone of America’s energy future. By building these energy highways, we can create jobs for today, power a cleaner tomorrow, and ensure a stronger, more reliable grid for generations to come.

David A. Frye is a vice president and Midwest regional manager for the Laborers’ International Union of North America (LIUNA), representing over 50,000 families throughout 10 states, including Illinois, Indiana, Missouri and Kansas.

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Illinois' first drive-thru DMV kiosk opens in Lombard

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Illinois' first drive-thru DMV kiosk opens in Lombard


Illinois drivers can now update their license plate sticker from the driver’s seat.

The state’s first drive-thru DMV kiosk opened this week at the Lombard driver services facility at 837 Westmore-Meters Road, offering 24/7 access to renew registrations and licenses, and to obtain license plate stickers.

“This creates a better environment for folks who visit our office, and just adds a new level of convenience for people to fit things into their busy schedules,” Illinois Secretary of State Alexi Giannoulias said ahead of Friday’s grand opening.

Other drive-thrus will eventually be launched in Chicago, Giannoulias said. More than 100 are slated to be installed statewide over the next 18 months.

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A new drive-thru DMV kiosk is available in Lombard.

Provided by the Illinois Secretary of State’s office

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Fifteen similar kiosks were installed inside grocery stores earlier this fall, including six in Chicago, but they’re limited to stores’ business hours.

The 24/7 drive-thru comes as part of this week’s reopening of the Lombard DMV, which relocated within the Eastgate Shopping Center. It has long been one of the state’s busiest facilities, with 134,000 vehicle transactions and 125,000 driver-related services completed last year.

It’s also the state’s latest “one-stop shop” DMV, with employees cross-trained on both driver and vehicle service, and with more payment stations for fewer lines. The first one in the Chicago area opened over the summer in Melrose Park.

The Lombard location will also host administrative hearings on suspended licenses, and is expected to launch 18 electric vehicle charging stations next year.

Appointments are required for driver services inside the building — not the drive-thru — and can be scheduled at ilsos.gov.

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