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Primark CEO Resigns After ‘Error of Judgment’

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Primark CEO Resigns After ‘Error of Judgment’

Paul Marchant, the chief executive of Primark, has resigned “with immediate effect” from his role leading the discount clothing retailer after an allegation about his behavior, the company announced Monday.

Mr. Marchant, who joined Primark in 2009, left after the company hired lawyers to investigate “an allegation made by an individual about his behavior towards her in a social environment,” Associated British Foods, Primark’s parent company, said in a statement.

It said that he cooperated with the inquiry, “acknowledged his error of judgment and accepts that his actions fell below the standards expected by the company.” Mr. Marchant apologized to the individual, the board and others at Primark, according to the statement.

“I am immensely disappointed,” George Weston, the chief executive of Associated British Foods, said in the statement. “We believe that high standards of integrity are essential,” he added.

Primark is a low-cost clothing giant that has become synonymous with a certain type of cheap and expendable fashion. Arthur Ryan, its founder, fought to keep prices down.

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Mr. Ryan appointed Mr. Marchant, who had long worked in fashion retail, to be his successor as chief executive. Under Mr. Marchant, Primark flourished.

It has more than 450 stores in 17 countries and employs some 82,000 people. The retailer recorded sales of 9.4 billion pounds ($12.2 billion) for its latest financial year, an increase of 5 percent from the year before.

The retailer, which was founded in Dublin in 1969 and expanded to England in 1973, is now a staple on main streets of cities in the region: Stores in Britain and Ireland account for about half of its sales.

Primark has been making inroads in the United States, which accounts for about 5 percent of its sales. As of January, the company ran 29 stores in the country, and signed 17 leases for future locations.

“Under Paul’s leadership,” the retailer said in an online biography of its executives, “Primark has become a truly international business.” The company noted that Mr. Marchant led an expansion into Europe and the United States, “more than doubling our store footprint since joining.”

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The share price of Primark’s parent company fell about 4 percent after the announcement, near its 52-week low.

Primark did not immediately respond to a request for comment.

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Dental offices don't need to be sterile holding pens. This Beverly Hills project is plush, pink and magical

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Dental offices don't need to be sterile holding pens. This Beverly Hills project is plush, pink and magical

Can I interest you in a trip to the dentist? No? Not exactly the trip you’re looking to win on a game show, is it? Most people, myself included, fear and loathe the dentist. Maybe not the actual people, who are usually sunny and chipper in contrast to their grisly work, but certainly the actual act of being worked on by one of them. The standard dentist’s office is sterile, gray and utilitarian. Maybe there’s a poster telling you to “hang in there,” with a picture of a cat gripping a tree branch on it. Maybe they play the most inoffensive radio station they could find while you wait in a seat that looks as though it was borrowed from an airport in the 1990s. It’s not an experience designed to inspire or offer a sense of calm. It’s a holding pen for a torture chamber.

But what if it wasn’t? That’s the question Kiyan Mehdizadeh asked when he decided to renovate the 12th floor of a mid-century office building on Wilshire Boulevard for his dental practice in Beverly Hills. When Mehdizadeh — who does mostly cosmetic work like veneers, implants and gum work — committed to opening a third office for his business, he sat down and thought about what he wanted the experience of dental work to feel like. When I saw the space he created with the design firm of Charlap Hyman & Herrero — lush carpets, wooden walls, Italian Dominioni chairs and monochromatic color schemes that recall the best of 1960s and ’70s design — I referred to it as opulent. But Mehdizadeh doesn’t see it that way.

Image May 2025 Floss Dental handouts
Image May 2025 Floss Dental handouts

“Opulent isn’t the word I would use,” he told me over Zoom. “I like the word salubrious, like something that gives life, you know what I mean?”

A typical visit to the dentist doesn’t give life as much as it gives anxiety. Someone is going to stick a tube in your mouth, prod you with shining metal implements, and chances are strong you will bleed at some point. Worse yet, if you’re having a major surgery done, and you’re zonked on anesthetic, a room full of strangers will see you being dragged by your spouse/best friend/co-worker/bored neighbor you promised to buy dinner for on some undetermined night. Your mouth will be full of gauze or cotton balls and your eyes will be half-closed like last call at a sports bar. Mehdizadeh and the designers Adam Charlap Hyman and Andre Herrero — who work in both architecture and interior design and recently designed the 2024 New York Fashion Week dinner for Thom Browne — had an answer for that too: a circular office. Charlap Hyman & Herrero aimed to create a unique space that causes you to experience each and every room differently. Those rooms take you on a journey that inevitably leads to the exit.

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You start in the lobby, head to a cozy waiting room that feels more like someone’s house than a dentist’s office, and then are shuttled to a stark white operating room filled with light from adjacent windows on the other side of the hall. When you’re done, you follow the circular path back out to the exit. The halls are lined with Mehdizadeh’s personal art collection, which includes works from Cy Twombly, Leonor Fini and more. There’s even wallpaper in the bathroom with drawings from erotic artist Tom of Finland, which certainly sets quite a tone for visitors. It’s all quite a step up from the “hang in there” poster. All of this happens in a continuous loop, without you ever being seen by another patient. No matter where you are in the office, you’re technically on your way out.

Image May 2025 Floss Dental handouts
Wallpaper in the bathroom with drawings from erotic artist Tom of Finland.

Wallpaper in the bathroom with drawings from erotic artist Tom of Finland.

Image May 2025 Floss Dental handouts

“It was the design team’s idea to make this little monolith in the middle of the office with the circular hallway on the outside,” Mehdizadeh says. “[W]hen they started talking about traffic flow, they were thinking of it like the way traffic flows in a hotel hallway or in a large home or something like that. They weren’t thinking of it in terms of dentistry — they brought this completely fresh perspective.”

Dentistry should ideally be a bit private, shouldn’t it? The invasive nature of it — gaping mouths, drool and other bodily fluid on full display — makes it an activity that makes us all feel deeply vulnerable. You’re prone, strapped into one of those reclining chairs and prepped for an excruciating afternoon. At least when you were a child, there were prizes at the end if you were good. I would always task myself with being as still as possible during my cleanings. If I could be the most perfect, cooperative patient, I thought, maybe I can take two prizes from the treasure chest. I never got a second prize. One prize per child was the stated policy and there would be no deviation. Maybe that’s why I’m still so unnerved by going to the dentist. Not only is it physically terrifying, but it also reminds me of the limitations of my charm.

Image May 2025 Floss Dental handouts

There is no reward for being still in Mehdizadeh’s dentist chair other than something resembling peace. What Charlap Hyman & Herrero created was a place for reflection. You can lie prone on a plush red couch and ponder the nature of existence. You can be enveloped by a floor-to-ceiling pink room that looks like something out of the Barbie movie. Every room is its own environment, carefully crafted to make you feel something magical. These waiting rooms ideally get you to a place of inner peace before your entire mouth is rattled and you potentially lose sensation in your gums. But once you’re out of the chair and on your way, you’re one step closer to aesthetic nirvana.

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The perfect smile can be the key to self-esteem, to happiness, to personal connection. Even more than our eyes, our smile is the key that unlocks trust amongst strangers. A flashy, warm smile has the power to disarm. We trust dentists so that they can help us earn trust from others. How does a dentist — with their drills and picks and other tools — earn trust from a patient? Well, as Kiyan Mehdizadeh’s office proves, having good taste certainly helps.

Image May 2025 Floss Dental handouts

Photography courtesy of Charlap Hyman & Herrero.

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My Dad’s Death Taught Me How to Pray

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My Dad’s Death Taught Me How to Pray

As part of “Believing,” The New York Times asked several writers to explore a significant moment in their religious or spiritual lives.

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I was many weeks into reciting kaddish, the traditional Jewish prayer of mourning, for my father when I realized I did not know how to pray.

Oh, I knew the words and the melodies for the daily services I was attending — my father made sure of that, bringing me and my sisters to synagogue every Shabbat of our childhoods. I even knew what they meant, thanks to seven years at a Hebrew-speaking summer camp and four serving as Jerusalem bureau chief of The New York Times. I knew the choreography: when to sit, stand, bow, touch my fingers to my forehead or open my palms skyward.

I knew it all well enough to occasionally take my rightful place, as a mourner, leading the little group at my local Conservative synagogue some Sunday mornings.

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What I was clueless about was God. How to talk to God, how to think about God, whether I believed in God, what he — my father — had believed. I knew what the words of the ancient texts meant in English, but not what they meant to me.

I decided maybe a year before Dad died that when the time came, I would take on the obligation of saying the Mourner’s Kaddish daily for 11 months, as outlined in Jewish law.

I had always found Jewish mourning rituals to be the most powerful part of our tradition. The communal aspect spoke to me: Kaddish is one of the prayers that require a quorum of 10 Jews, known as a minyan, and I appreciated both that I had to show up in public to fulfill this commandment and that strangers had to show up to make it possible. The daily commitment was daunting, but also appealing; a challenge, an opportunity, a statement to myself, to everyone around me and to my dead father that he and our tradition mattered to me.

Kaddish was also something I associated with Dad, whose booming voice whenever he was reciting the prayer on the anniversary of a loved one’s death still echoed in my head.

In the days following his death at 82, some of the loveliest memories people shared with us revolved around this ritual. How Dad made sure that prayer leaders did not go too fast for newbies or drown out women. Or how Dad had reconciled with his own father after decades of distance so he could say kaddish for him with less baggage.

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I was excited, as a feminist and mostly Reform Jew, to take on an obligation that historically was the province of Orthodox men. The pandemic had made kaddish much more accessible and diverse: There was a Zoom minyan somewhere to dial into most hours of the day, some rooted in the traditional morning service, others involving meditation, study or song.

Everything made sense except the prayer part.

Kaddish may be the most famous Jewish prayer, infused into the broader culture — Sylvester Stallone recited it in “Rocky III,” and one of Allen Ginsberg’s most famous poems shares its title. It dates back to the first century B.C., and its Aramaic text does not mention death. Rather, it is a paean to God’s strength and sovereignty.

May your great name be blessed for ever and ever, is the central line. Blessed are you, whose glory transcends all praises, songs and blessings voiced in the world.

Scholars interpret this prayer being used for mourning as a declaration of acceptance that death is part of God’s plan. That works if you believe there is such a plan; if you believe in God; if you know what you believe.

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Most mourners say kaddish in the same place most days, but my Reform synagogue only has services on Shabbat, so I stitched together a mosaic of minyans. (I’d decided to say kaddish once daily, not the traditional three times, usually at a morning service.)

On Sundays, I went to the Conservative shul in my town, and on Fridays, the Reconstructionist one. The other days, I’d video call into congregations across the United States, sometimes joining the ones where my sisters were saying kaddish, in Washington and Chicago. I said kaddish at a joint Passover-Ramadan breakfast, aboard New Jersey Transit commuter trains and outside a refugee center in Tbilisi, Georgia. I was good at focusing on Dad during the kaddish itself. But during the rest of the half-hour service — listening to the other prayers, reading memorial messages posted in the virtual chat on the side of the screen — my mind often wandered. Sometimes I checked Slack or email. I worried that I really wasn’t doing it right.

Back in religious school, I’d learned the mystical concept of keva and kavanah, Hebrew words that translate to “routine” and “intention.” The idea is that if you chant the same words every day, eventually, moments of connection will come. Kavanah is also translated as “sincere feeling” or “direction of the heart.”

I remembered asking, as a kid, how we would know when we got to kavanah. I don’t remember getting a good answer. Decades later, I was stuck in rote recitation — keva, keva, keva.

Until, as part of a Jewish study retreat in Maryland, I went on a walk in the woods with Rabbi Brent Chaim Spodek.

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He called it a “soul stroll,” which sounded pretty hokey, but also as if it had a decent chance for kavanah. He led a little group on a light hike around a pond, stopping at beautiful spots to offer a few thoughts about the meaning of our familiar prayer book.

When we got to the central prayer, 19 blessings known as the Amidah, Rabbi Spodek summed it up as “Wow! Please? Thank you.” And that’s where it happened. I learned how to pray on my own terms.

“Wow” — shevach in Hebrew, or praiseworthiness — is about God’s awesomeness. Rabbi Spodek said he spends a minute or two pondering the miracle that is creation. That there is a (narrowing) climate in which humans can thrive. Plants and animals to nourish us.

“Please” — bakashot, or requests — is where we ask for things. Let my husband’s surgery succeed. Help my kid find his footing. Make me listen more. Big things, hard things, things we really need.

“Thank you” — hoda’ot — is like a gratitude journal. A yummy breakfast. A talk with an old friend. A walk in the woods.

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It was hokey. But it worked. For the rest of my 11 months, whenever my mind wandered, I’d close my prayer book and close my eyes and try a little wow-please-thank you.

It did not instantly transform me into a believer. I still struggle, especially on the “wow” part, sometimes finding myself wow-ing God for making humans who figured out some technological, athletic or artistic miracle.

There are always plenty of pleases. And thanks, especially, for the nine other Jews who showed up so I could say kaddish for Dad, whatever he believed.

Jodi Rudoren is head of newsletters at The New York Times, where she previously spent 21 years as a reporter and editor. From September 2019 to April 2025, she was editor in chief of the Forward, the leading Jewish news organization in the United States.

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Gisele Bündchen Shares First Look at Child with Joaquim Valente

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Gisele Bündchen Shares First Look at Child with Joaquim Valente

Gisele Bündchen
Another Reason to Celebrate Mother’s Day …
First Look at Newborn!!!

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