Finance
The CFO’s New Caddie: How LPGA is Teeing Up a Future-Ready Finance Team
When you think of the Ladies Professional Golf Association (LPGA), you might picture championship swings on perfectly manicured fairways. But behind the glamour of the tour is a complex, multi-layered global business navigating the same intense financial pressures as any other international enterprise.
For Mary Salter, LPGA’s Chief Financial Officer (CFO), steering this operation meant confronting a hazard that wasn’t on the course: a legacy finance system holding her team back. Navigating the risks of on-premise servers and cumbersome manual processes required a new kind of caddie—one powered by modern technology.
“Prior to Sage Intacct, we were on an older Sage product,” Salter explained during an interview with ERP Today at the Sage Future Conference in Atlanta. “Our data was on a local server, and we’d heard about some other organizations that were having these cybersecurity breaches, so we knew we needed to address security. Moreover, we found that just transacting in the old system had become cumbersome, and we were even doing bank recs in Excel, which was a bit antiquated.”
According to Salter, the move to Sage Intacct was, therefore, about mitigating risk and fundamentally changing the finance team’s role from scorekeepers to strategic players.
Giving Time Back to Drive the Business Forward
For Salter, the actual value of any technology is measured in the one resource you can’t buy: time. The goal was to automate the mundane to free up her team for more impactful work.
“Any right technology tool should give you time back, so you can use and repurpose it to do more strategic things or process improvements, or tasks that can drive the business forward,” Salter stated.
This philosophy extended beyond the finance department. By implementing a system with accessible dashboards and streamlined check requests, managers across the LPGA were empowered. The efficiency gains were not isolated in a single department but radiated throughout the organization, allowing everyone to focus on what truly matters.
Building Trust in a World of AI and Automation
However, implementing a new system is one thing; trusting it is another. This is especially true when introducing concepts like AI and automation. For Salter, trust was the linchpin for successful adoption. “Can I trust the outputs? Can I trust what the system is producing?” she asked, voicing a concern many finance leaders share when evaluating new technology.
The proof came from tangible results. A prime example was the month-end close, a notoriously painful process for any organization with multiple subsidiaries. Salter said that the LPGA has five, including three international entities.
“Consolidation took days before the new system,” Salter recalled. “Once we shifted to Sage Intacct, consolidation began to take minutes instead of days and was very reliable and trustworthy. We’ve now reduced the close time by 50%.”
Salter added that when presenting financials to the board or executive leadership, she could stand behind the numbers with absolute certainty, backed by a system that worked flawlessly under pressure.
A Flexible, Future-Forward Partnership
One of the most compelling aspects of the LPGA’s journey is its pragmatic, piece-by-piece approach to modernization. Rather than a disruptive big bang implementation, the LPGA adopted capabilities as its needs evolved—a strategy that Sage highlighted in its announcements this week.
Salter pointed to a specific example with their UK subsidiary. At the time of implementation, the subsidiary’s existing Sage 300 product was better suited for local VAT tax requirements. Instead of forcing a fit, they waited. “We pivoted and decided not to put our UK subsidiary on Sage Intacct until the product could be further developed,” she said.
This forward-looking, adaptable approach excites Salter the most, especially with the recent announcements about Sage Copilot and AI. “I love a partner that is not just meeting you where you are but providing something that you didn’t even know you needed,” she remarked.
For the LPGA, finance transformation is not the end goal. It’s a critical enabler of its core mission. As Salter concluded, “Our mission is simple: to empower women and change their lives through the game of golf. So, if anyone can come alongside us and help drive that mission home, we’re excited about that opportunity.”
What This Means for ERP Insiders
Embrace composable ERP as a practical reality. The monolithic, all-or-nothing ERP implementation is no longer the only path. The LPGA’s decision to temporarily keep its UK subsidiary on a different system demonstrates the power of a flexible, phased approach. For ERP professionals, this means focusing on incremental value and choosing partners that allow building a tech stack that fits the business’s unique, evolving needs rather than forcing the company to fit the software.
User trust is the gateway to AI adoption. Sage’s investment in AI and tools like Sage Copilot is exciting, but Salter’s perspective underscores a critical truth: adoption hinges on trust. Before finance teams embrace AI for complex forecasting, the system must prove its reliability on foundational tasks. By automating and perfecting processes like financial consolidation, Sage is building the credibility needed for users to trust its AI-driven insights eventually. The lesson is clear: build trust in the basics first, and the leap to advanced AI will feel like a natural next step, not a risk.
The true ROI of ERP is redeployed human intellect. A modern ERP’s most powerful business case is process efficiency and elevating the human workforce. Salter’s focus on giving time back so her team can drive the business forward is the ultimate goal for most finance organizations. For ERP professionals building an investment case, the narrative should shift from cost savings to value creation. A successful implementation unleashes an organization’s workforce from the drudgery of manual tasks to focus on strategic analysis, innovation, and direct impact on the organization’s mission.
Finance
How much will Social Security go up next year? See latest forecast
How to find your Social Security Number safely
Learn how to safely find your Social Security Number with the official Social Security website.
Problem Solved
Before Social Security payments are posted this week, many retirees are looking ahead at the potential Cost of Living Adjustment for 2027 with an advocacy group predicting a similar increase to 2026.
On April 10, The Senior Citizens League — a nongovernmental advocacy group for seniors — released its monthly COLA forecast for 2027, saying data showed a 2.8% increase is likely.
“Over the last seven weeks, crude oil prices have soared, and fuel prices have followed suit. Consumers are getting pinched at the pump as gas prices soar, while businesses are paying more for transportation and/or production costs. This energy price shock is beginning to show up in the monthly U.S. inflation report, and it’s having a tangible impact on 2027 COLA forecasts,” The Motley Fool, a financial and investing advice company, and USA TODAY content partner, reported on April 18.
The official announcement will come in October, as it’s based on third-quarter inflation data.
According to Consumer Price Index data published last week, the annual inflation rate reached a two-year high of 3.3%, up 0.9% over the last month. This is largely due to soaring oil prices caused by the war in Iran.
Social Security payments are always scheduled on Wednesdays, with the final wave of this month scheduled for April 22, according to the Social Security Administration. The schedule is based on the birth dates of the recipients — retired, disabled workers or survivors.
Here’s who will get a Social Security check this week and more on the 2027 COLA forecast:
When is the final Social Security in April 2026?
Social Security benefits are sent out based on the recipients’ birth dates. Wednesday, April 22, is the final wave of payments for those with birth dates between the 21st and the 31st of April.
What is the 2027 COLA forecast?
The 2027 COLA increase is forecast to be 2.8% due to continuing inflation prices, according to The Senior Citizens League’s April 10 press release. If the SSA approves that rate of increase, average payment for retired workers would go up by $56 per month in January 2027.
The SCL releases a COLA prediction each month based on the Consumer Price Index, Federal Reserve interest rate and the National Unemployment rate from the U.S. Bureau of Labor Statistics.
Beneficiaries who want to stay updated with the monthly predictions may visit the SCL’s “COLA Watch” webpage that includes the forecast, calculations, historical trends and more.
The official COLA increase for 2027 will be announced in October 2026.
What were the big Social Security changes in 2026?
At the beginning of 2026 recipients received a 2.8% COLA for Social Security and Supplemental Security Income (SSI) payments, according to the SSA’s COLA Fact Sheet and American Association of Retired Persons, increasing payments about $56 per month.
Here are more details on the 2026 COLA increase, per the SSA:
- The maximum amount of earnings subject to the Social Security tax increased to $184,500.
- The earnings limit for workers who are younger than full retirement age (67 years old) increased to $24,480. (There will be a $1 deduction for each $2 earned over $24,480.)
- The earnings limit for people reaching their full retirement age in 2026 increased to $65,160. (There will be a $1 deduction for each $3 earned over $65,160, until the month the worker turns full retirement age.)
- There is no limit on earnings for workers who are at full retirement age or older for the entire year.
What should I do if I don’t get my Social Security payment?
According to the SSA, if you don’t receive your payment on the scheduled date, wait three days additional days, then call their office.
Where are the Social Security offices in Michigan?
There are 48 offices in Michigan, and to find an office near you, recipients may use the office locator via the Social Security’s website by entering your zip code for office hours, numbers, available services and more.
How can I replace my Social Security card?
The personal account, “my Social Security” allows recipients to manage their personal records, including a request for a replacement Social Security card and benefit statements for taxes and more. New accounts are created using ID.me or Login.gov as a multifactor authentication.
When will I get my checks in May? Full 2026 schedule
USA TODAY Contributed
Contact Sarah Moore @ smoore@lsj.com
Finance
Hong Kong reasserts role as safe haven in global finance amid Iran conflict
The seven-week military conflict in the Middle East will redefine Hong Kong’s role as a global financial centre, positioning the city as a safe harbour for capital and investments.
Anecdotal evidence suggested that more banks had turned to Hong Kong to protect their businesses and committed themselves to expanding their presence in the city. At the same time, inquiries about adding allocations of mainland Chinese assets among global investors had recently increased, potentially enlarging the customer base for the city’s asset-management industry and family offices and driving demand for offshore yuan-linked financial products.
For years, Hong Kong’s status as a financial centre in the Asia-Pacific region has been challenged by Dubai, which has risen to prominence as a gateway linking Asia and Europe in capital flows, transport and logistics. With the war destabilising the Middle East – at one point forcing the closure of the Dubai International Airport and sending stocks in the Gulf region plunging – Hong Kong has re-emerged due to its geographical location, a pegged exchange rate, free capital flows and support from China’s economic strength.
“In that context, China and Hong Kong are attracting renewed attention,” said Gary Dugan, CEO of The Global CIO Office in Dubai, which advises family offices and ultra-high-net-worth individuals globally. “There is growing interest among some clients in increasing exposure to China and Hong Kong. It is less a simple flight to safety and more a reassessment of where investors see relative value, policy consistency and long-term strategic opportunity.”
Dubai now relies on trade, tourism and finance as the pillars of its economy, reflecting the success of its four-decade diversification away from oil for sustained growth. The United Arab Emirates city is home to Jebel Ali Free Zone, the biggest free-trade zone in the Middle East, and the second-largest stock market in the region, with combined market values of US$1.01 trillion. The city, also a global hub for gold trading, has a population of 4 million, about 80 per cent of which are foreign expatriates. Dubai’s economy grew by 4.7 per cent in the January-to-September period last year.
Finance
Budget crisis is top concern for MPS leader Cassellius | Opinion
Before seeking a new referendum MPS needs to rebuild trust in the community through completing state audits, putting in place controls to prevent overspending and routine reports to the public.
For MPS Superintendent Brenda Cassellius, who just wrapped up her first year leading Milwaukee’s public school system, her tenure has been punctuated by some very big numbers.
The first is $252 million. That is the amount of new spending voters narrowly approved in an April 2024 referendum to support operations in Wisconsin’s largest school district. Just months later, MPS was rocked by revelations the district was months behind in filing key financial reports to the state, which led to former Superintendent Keith Posley’s resignation.
The second is $1 billion. MPS faces a deferred maintenance backlog exceeding $1 billion. The district’s enrollment has declined 30% over the last 30 years, leaving many schools at less than 50% full. That, in part, is driving a plan to close some schools and to improve others to help lower costs.
The final is $46 million, the deficit MPS was running for the 2024-25 school year, an unexpected shortfall which has led to hundreds of staff layoffs.
Getting the district’s accounting, budgeting and financial reporting back on track has dominated Cassellius’s first year at MPS. In an April 15 interview with the Journal Sentinel’s editorial board, she talked in detail about the challenges putting that into order and progress she sees in restoring transparency into its operations.
State funding and aging buildings create budget nightmares
Cassellius says state needs to keep up its share of school funding
In an interview with the Journal Sentinel editorial board, MPS leader Brenda Cassellius says budgets and buildings are her two top worries.
Cassellius said the on-going budget crisis is her top concern. She said the state’s failure to live up to its share of funding is exacerbating MPS’ budget woes. A group of school districts, teachers and parents filed suit against the state Legislature and its Joint Finance Committee claiming the current state funding system is unconstitutional and prevents schools from meeting students’ educational needs.
Funding for special education is especially critical. About 20% of MPS students have disabilities, almost twice the share of the city’s charter schools, and the average of 14% across Wisconsin.
“What’s keeping me up now, you know, is really just the budget crisis we’re in, with not only this year but multiple years going out without additional state aid, we’ve been not getting funding for what our needs are for our students, and particularly our students with special needs,” she said.
Although the state budget increased special education funding to a 42% reimbursement rate, the actual rate has been about 35%. Another component to the budget headache is the age of MPS buildings. The average age is 85 years-old compared to 45 across the nation.
“We have just kicked this can down the curb or kicked it down the street or whatever you call it for too long. And it’s time that we really take on a serious conversation about the conditions of the learning environments in which we send our children,” she said. “Particularly in Milwaukee Public Schools, we serve the most vulnerable children. Children who have language barriers, children who have disabilities, children in high-concentrated poverty.”
What needs to happen before MPS seeks another referendum
Voters need to be comfortable MPS has made tough budget decisions
In an interview with Journal Sentinel editorial board, Brenda Cassellius said voters will need to see budget improvements before seeking more spending
Cassellius said MPS will definitely need to go back to voters for a new referendum in the future. In addition to the 2024 measure, voters approved an $87 million plan in 2020.
Before doing that, she said the district first needs to rebuild trust in the community through completing required state audits, putting into place controls to prevent overspending and routine reports to the school board and public about finances.
“I don’t think that the voters are going to want us to bring something forward until they feel comfortable that we have done the cleanup that is necessary,” she said. “And we’ve built the trust that we have the sufficient controls in place.”
In the interim, she’s hoping the state will meet its constitutional responsibility to adequately fund public schools.
“What the public expects is you know where the money is, you’re spending it as close as you can to children, you’re getting good on the promise around art, music, and PE, and the things the public said they wanted to fund,” Cassellius said. “And they want their kids to have so that they have a quality education and an excellent education in Milwaukee Public Schools, and that they had the right amount of staff that they actually need. In the school to be safe and to run a good operation.”
Rebuilding finance staff in wake of $46 million in overspending
MPS is rebuilding school finance staff in wake of reporting lapses
In an interview with the Journal Sentinel editorial board April 15, MPS superintendent discusses accountability for district’s financial problems.
The $46 million budget shortfall from the 2024-25 school year started coming into view last fall and was confirmed in mid-January. Cassellius noted that in addition to hiring a new superintendent, MPS also parted ways with its comptroller and CFO.
“We are really rebuilding the personnel and staff of the finance department. That is what’s critical, is having the right people in the right seats doing the work,” she said. “Also critical is making sure that you have the right controls in place. The audit findings found that we did not have proper controls in place and now we have those proper controls in place and when we find things we put new SOPs in place and that is what any business does.”
Identifying that shortfall, though painful, was the result of better accounting.
“Being three years behind in auditing means that you don’t have full sight on your actual revenues and expenditures. And so we have now full sight of our revenues and our expenditures and that’s why we were able to see this new deficit of $46 million,” she said. “And we still continue to work with DPI on those processes to make sure that every month we’re doing monthly to actuals and doing those accounting, reporting that to the board. In a way that is consumable to the public that they can understand.”
Jim Fitzhenry is the Ideas Lab Editor/Director of Community Engagement for the Milwaukee Journal Sentinel. Reach him at jfitzhen@gannett.com or 920-993-7154.
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