Business
United to add Elon Musk's Starlink Wi-Fi to flights this spring
Is reliable Wi-Fi at 30,000 feet on the horizon?
United Airlines announced over the weekend that it will outfit much of its fleet with Wi-Fi provided by Elon Musk’s Starlink company and plans to fly its first commercial flight with the service this spring.
The service, which will be offered for free to members of the carrier’s loyalty program, United MileagePlus, underscores the increasing reach of Starlink, a SpaceX subsidiary that has launched and maintains a network of thousands of communication satellites.
The airline will begin testing Starlink’s Wi-Fi in February and expects to launch the service on an Embraer E-175 aircraft this spring, according to a news release. The first Starlink-enabled mainline United plane, which is operated directly by the airline instead of a regional subsidiary, will fly by the end of the year and will feature streaming services, shopping and games, the release said.
“Adding Starlink to as many planes as we can, as quickly as we can,” is at the center of the airline’s plans for its loyalty program this year, United MileagePlus Chief Executive Richard Nunn said in a statement. “It’s not only going to revolutionize the experience of flying United, but it’s also going to unlock tons of new partnerships and benefits for our members that otherwise wouldn’t be possible,” he said.
Musk, who also owns electric vehicle maker Tesla, launched Starlink in 2019. The internet service relies on a network of satellites using a low Earth orbit to deliver broadband internet access, Starlink’s website says. United described the service as “the world’s fastest, most reliable connectivity in the sky.”
On-board Wi-Fi became available in 2003, when aircraft manufacturer Boeing announced its service Connexion, which has since been discontinued. Other providers have come online since, but service often is spotty or slow.
In-flight Wi-Fi through Starlink will eventually be available on all United flights on seat-back screens and personal devices, United said. The airline did not release pricing information for non-MileagePlus members who want to purchase the service. Wi-Fi currently costs $10 for nonmembers on domestic and short-haul international flights and $8 for members.
United isn’t Starlink’s first airline partner. Hawaiian Airlines announced in September that it would offer free Starlink connections to all travelers on Airbus-operated flights between the islands and the United States, Asia and Oceania. Semiprivate charter firm JSX also has free Starlink Wi-Fi on all of its 46 planes.
JetBlue has offered free in-flight Wi-Fi since 2017 powered by another provider. Delta gives free Wi-Fi to its SkyMiles members through T-Mobile, and American offers it to travelers for a fee.
SpaceX launched its first Starlink satellites of 2025 from Florida on Monday, sending 24 new spacecraft into orbit. The Starlink network consists of more than 6,000 satellites, and Musk has ambitions to add as many as 30,000 more.
Business
Mark Zuckerberg’s Political Evolution, From Apologies to No More Apologies
In November 2016, as Facebook was being blamed for a torrent of fake news and conspiracy theories swirling around the first election of Donald J. Trump, Mark Zuckerberg, the chief executive of the social network, wrote an apologetic post.
In his message, Mr. Zuckerberg announced a series of steps he planned to take to grapple with false and misleading information on Facebook, such as working with fact-checkers.
“The bottom line is: we take misinformation seriously,” he wrote in a personal Facebook post. “There are many respected fact checking organizations,” he added, “and, while we have reached out to some, we plan to learn from many more.”
Eight years later, Mr. Zuckerberg is no longer apologizing. On Tuesday, he announced that Meta, the parent company of Facebook, Instagram, WhatsApp and Threads, was ending its fact-checking program and getting back to its roots around free expression. The fact-checking system had led to “too much censorship,” he said.
It was the latest step in a transformation of Mr. Zuckerberg. In recent years, the chief executive, now 40, has stepped away from his mea culpa approach to problems on his social platforms. Fed up with what has seemed at times to be unceasing criticism of his company, he has told executives close to him that he wants to return to his original thinking on free speech, which involves a lighter hand in content moderation.
Mr. Zuckerberg has remolded Meta as he has made the shift. Gone is the CrowdTangle transparency tool, which allowed researchers, academics and journalists to monitor conspiracy theories and misinformation on Facebook. The company’s election integrity team, once trumpeted as a group of experts focused solely on issues around the vote, has been folded into a general integrity team.
Instead, Mr. Zuckerberg has promoted technology efforts at Meta, including its investments in the immersive world of the so-called metaverse and its focus on artificial intelligence.
Mr. Zuckerberg’s change has been visible on his social media. Photos of him uncomfortably clad in a suit and tie and testifying before Congress have been replaced by videos of him with longer hair and in gold chains, competing in extreme sports and sometimes hunting for his own food. Long, heavily lawyered Facebook posts about Meta’s commitment to democracy no longer appear. Instead, he has posted quips on Threads responding to celebrity athletes and videos showing the company’s newest A.I. initiatives.
“This shows how Mark Zuckerberg is feeling that society is more accepting of those libertarian and right-leaning viewpoints that he’s always had,” said Katie Harbath, chief executive of Anchor Change, a tech consulting firm, who previously worked at Facebook. “This is an evolved return to his political origins.”
Mr. Zuckerberg has long been a pragmatist who has gone where the political winds have blown. He has flip-flopped on how much political content should be shown to Facebook and Instagram users, previously saying social networks should be about fun, relatable content from family and friends but then on Tuesday saying Meta would show more personalized political content.
Mr. Zuckerberg has told executives close to him that he is comfortable with the new direction of his company. He sees his most recent steps as a return to his original thinking on free speech and free expression, with Meta limiting its monitoring and controlling of content, said two Meta executives who spoke with Mr. Zuckerberg in the last week.
Mr. Zuckerberg was never comfortable with the involvement of outside fact-checkers, academics or researchers in his company, one of the executives said. He now sees many of the steps taken after the 2016 election as a mistake, the two executives said.
“Fact-checkers have just been too politically biased and have destroyed more trust than they’ve created,” Mr. Zuckerberg said in a video on Tuesday about the end of the fact-checking program, echoing statements made by top Republicans over the years.
Meta declined to comment.
Those who have known Mr. Zuckerberg for decades describe him as a natural libertarian, who enjoyed reading books extolling free expression and the free market system after he dropped out of Harvard to start Facebook in 2004. As his company grew, so did pressure to become more responsive to complaints from world leaders and civil society groups that he was not doing enough to moderate content on his platform.
Crises including a genocide in Myanmar, in which Facebook was blamed for allowing hate speech to spread against the Muslim Rohingya people, forced Mr. Zuckerberg to expand moderation teams and define rules around speech on his social networks.
He was coached by people close to him, including Meta’s former chief operating officer, Sheryl Sandberg, to become more involved in politics. After the 2016 election, Mr. Zuckerberg embarked on a public campaign to clear his name and redeem his company. He held regular meetings with civic leaders and invited politicians to visit his company’s headquarters, rolled out transparency tools such as CrowdTangle and brought on fact-checkers.
In 2017, he announced that he was conducting a “listening tour” across the United States to “get a broader perspective” on how Americans used Facebook. The campaign-like photo opportunities with farmers and autoworkers led to speculation that he was running for political office.
Despite his efforts, Mr. Zuckerberg continued to be blamed for the misinformation and falsehoods that spread on Facebook and Instagram.
In October 2019, Mr. Zuckerberg began to push back. In an address at Georgetown University, he said Facebook had been founded to give people a voice.
“I’m here today because I believe we must continue to stand for free expression,” he said.
In 2021, when the Jan. 6 riot broke out at the U.S. Capitol after the presidential election, Meta was again held responsible for hosting speech that fomented the violence. Two weeks later, Mr. Zuckerberg told investors that the company was “considering steps” to reduce political content across Facebook.
His evolution since then has been steady. Executives who pushed Mr. Zuckerberg to involve himself directly in politics, including Ms. Sandberg, have left the company. Those closest to him now cheer his focus on his own interests, which include extreme sports and rapping for his wife, as well as promoting his company’s A.I. initiatives.
In a podcast interview in San Francisco that Mr. Zuckerberg recorded live in front of an audience of 6,000 in September, he spoke for nearly 90 minutes about his love of technology. He said he should have rejected accusations that his company was responsible for societal ills.
“I think that the political miscalculation was a 20-year mistake,” he said. He added that it could take another decade for him to move his company’s brand back to where he wanted it.
“We’ll get through it, and we’ll come out stronger,” Mr. Zuckerberg said.
Business
Meta is following X's playbook on fact-checking. Here's what it means for you
Facebook parent company Meta Platforms said Tuesday that it’s ending a third-party fact-checking program in the United States, a controversial move that will change how the social media giant combats misinformation.
Instead, Meta said it would lean on its users to write “community notes” on potentially misleading posts. Meta’s move toward crowd-sourcing its content moderation mirrors an approach taken by X, the social media platform owned by Elon Musk.
The decision by Meta sparked criticism from fact-checkers and advocacy groups, some of whom accused Chief Executive Mark Zuckerberg of trying to cozy up to President-elect Donald Trump. Trump has often lashed out at Facebook and other social media sites for what he has said are their biases against him and right-leaning points of view.
Zuckerberg, through Meta, is among a group of tech billionaires and companies who donated $1 million to Trump’s inaugural fund. This month, Meta also named Joel Kaplan, a prominent Republican lobbyist, as the new head of global policy. And Dana White, the chief executive of Ultimate Fighting Championship and a friend of Trump’s, is joining Meta’s board.
Content moderation on social media sites has become a political lightning rod with Republicans accusing Facebook and others of censoring conservative speech. Democrats, on the other hand, say these platforms aren’t doing enough to combat political misinformation and other harmful content.
Each day, more than 3 billion people use one of Meta’s services, which includes Facebook, Instagram and WhatsApp.
Here’s what you need to know about the decision:
How did Meta’s previous fact-checking program work?
Launched in 2016, Meta’s program included fact-checkers certified by the International Fact-Checking Network to identify and review potentially false information online. The Poynter Institute owns IFCN.
More than 90 organizations participate in Meta’s fact-checking program including Reuters, USA Today and PolitiFact. Through the service, publishers have helped fact-check content in more than 60 languages worldwide about a variety of topics including COVID-19, elections and climate change.
“We don’t think a private company like Meta should be deciding what’s true or false, which is exactly why we have a global network of fact-checking partners who independently review and rate potential misinformation across Facebook, Instagram and WhatsApp,” Meta said in a post about the program.
If a fact-checker rated a post as false, Meta notified the user and added a warning label with a link to an article debunking its claims. Meta also limited the visibility of the post on its site.
What is Meta changing?
Under the new program, Facebook, Threads and Instagram users will be able to sign up to write “community notes” under posts that are potentially misleading or false. Users from a diverse range of perspectives would then reach an agreement on whether content is false, Kaplan said in a blog post.
He pointed to how X handles community notes as a guide to how Meta would handle questionable content. At X, users who sign up to be able to add notes about the accuracy of a post can also rate whether other notes were helpful or unhelpful. X evaluates how users have rated notes in the past to determine whether they represent diverse perspectives.
“If people who typically disagree in their ratings agree that a given note is helpful, it’s probably a good indicator the note is helpful to people from different points of view,” X’s community notes guide said.
Meta said it’s also lifting restrictions around content about certain hot-button political topics including gender identity and immigration — a decision that LGBTQ+ media advocacy group GLAAD said would make it easier to target LGBTQ+ people, women, immigrants and other marginalized groups for harassment and abuse online.
Separate from its fact-checking program, Meta employs content moderators who review posts for violations of the company’s rules against hateful conduct, child exploitation and other offenses. Zuckerberg said the company would move the team that conducts “U.S. based content review” from California to Texas.
Why is Meta making this change?
It depends on whom you ask.
Zuckerberg and Kaplan said they’re trying to promote free expression while reducing the number of mistakes by moderators that result in users getting their content demoted or removed, or users being locked out of their accounts.
“The recent elections also feel like a cultural tipping point towards, once again, prioritizing speech,” Zuckerberg said in an Instagram video announcing the changes. “So we’re gonna get back to our roots and focus on reducing mistakes, simplifying our policies and restoring free expression on our platforms.”
Under its old system, Meta pulled down millions of pieces of content every day in December, and it now estimates that 2 out of 10 of these actions might have been errors, Kaplan said in a blog post.
Zuckerberg acknowledged that the platform has to combat harmful content such as terrorism and child exploitation, but also accused governments and media outlets of pushing to censor more content because of motivations he described as “clearly political.”
Moving the content moderation teams to Texas, he said, will help build trust that their workers aren’t politically biased.
Advocacy groups, though, say tech billionaires like Zuckerberg are just forging more alliances with the Trump administration, which has the power to enact policies that could hinder their business growth.
Nora Benavidez, senior counsel and director of digital justice and civil rights at Free Press, said in a statement that content moderation “has never been a tool to repress free speech.”
“Meta’s new promise to scale back fact checking isn’t surprising — Zuckerberg is one of many billionaires who are cozying up to dangerous demagogues like Trump and pushing initiatives that favor their bottom lines at the expense of everything and everyone else,” she said in a statement.
Trump said in a news conference Tuesday that he thought Zuckerberg was “probably” responding to threats the president-elect had made to him in the past.
Trump has accused social media platforms such as Facebook, which temporarily suspended his accounts because of safety concerns after the Jan. 6 attack on the U.S. Capitol, of censoring him. He has previously said he wants to change Section 230, a law that shields platforms from liability for user-generated content, so platforms only qualify for immunity if the companies “meet high standards of neutrality, transparency, fairness and nondiscrimination.”
How have fact-checkers responded to the move?
Fact-checkers say that Meta’s move will make it harder for social media users to distinguish fact from fiction.
“This decision will hurt social media users who are looking for accurate, reliable information to make decisions about their everyday lives and interactions with friends and family,” said Angie Drobnic Holan, director of the International Fact-Checking Network.
She pushed back against allegations that fact-checkers have been politically biased, pointing out that they don’t remove or censor posts and they abide by a nonpartisan code of principles.
“It’s unfortunate that this decision comes in the wake of extreme political pressure from a new administration and its supporters,” she said. “Fact-checkers have not been biased in their work — that attack line comes from those who feel they should be able to exaggerate and lie without rebuttal or contradiction.”
Times reporter Faith Pinho contributed to this report.
Business
Meta Drops Rules Protecting LGBTQ Community as Part of Content Moderation Overhaul
For years, social media companies made it a top priority to combat hate speech. But in recent months, they have waffled over how to tackle hateful online commentary, particularly when it is directed at L.G.B.T.Q. communities.
Meta on Tuesday said it would drop some of its rules protecting L.G.B.T.Q. people. The changes included allowing users to share “allegations of mental illness or abnormality when based on gender or sexual orientation, given political and religious discourse about transgenderism and homosexuality.”
The social media company, which owns Facebook and Instagram, will “get rid of a bunch of restrictions on topics like immigration and gender that are just out of touch with mainstream discourse,” Mark Zuckerberg, chief executive of Meta, said in a video.
The change comes amid broad political debate over transgender rights. At least 26 states have restricted gender-affirming care for minors, according to a tally by The New York Times. Tech companies have also faced years of criticism from conservatives, accusing the platforms of promoting liberal voices and stifling dissent.
The changes to Meta’s content policy follow similar ones at X, which recently rolled back rules against hate speech targeting transgender people and made the use of “cisgender” — a word used to describe people who identify with the gender they were assigned at birth — a slur.
Meta will refocus its content moderation efforts on “illegal and high-severity violations,” its new global policy chief, Joel Kaplan, said in a blog post.
“It’s not right that things can be said on TV or the floor of Congress, but not on our platforms,” Mr. Kaplan added.
Cecilia Kang contributed reporting.
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