Business
This California city lost its daily newspapers — and is living what comes next
For years Richmond City Councilmember Cesar Zepeda has been on an unsuccessful crusade to persuade the grocery store chains of America — or at least one of them — to bring a supermarket back to his industrial city on the edge of the San Francisco Bay.
He’s persistent. He’s called corporate headquarters. He’s emailed customer relations. Occasionally, he’s gotten executives on the phone, and listened to them stammer on about why Richmond isn’t the right place for them to locate a store, despite its population of 117,000 in the heart of the Bay Area.
After years of disappointing conversations, Zepeda has concluded something basic about his city: It is paying a big price by not being able to tell its own story.
Richmond has not had its own daily newspaper for years. The loss came during a period of profound struggles for the town, which has dealt with fluctuating crime, economic problems and environmental challenges. Zepeda and others say there is a lot of good and bad going on in Richmond, but the dearth of local news coverage offers a skewed view of the city — oversimplified and years out of date — as an impoverished and violent community.
“The lack of coverage puts us into deserts of everything. We have a hospital desert. We have a grocery store desert,” Zepeda said. “Just the lack of any coverage, it affects the perception.”
In this news desert, the main information source has been the Richmond Standard, a news website funded by Chevron, Richmond’s largest employer. It offers reports on youth sports, crime logs and things to do in town. Recent articles have highlighted a mural project, a car caravan supporting racial justice and upcoming closures to Interstate 80.
But the Standard is conspicuously silent when it comes to hard-hitting reporting on the Chevron refinery, which activists blame for the city’s high rates of hospitalization for childhood asthma. On June 19, the City Council voted to put a measure on the November ballot asking local voters to levy a tax on the refinery that would generate tens of millions of dollars a year to be used as the city sees fit. The lead-up and follow-up to this hugely consequential development were nowhere on the Standard’s homepage.
Richmond is one in a swelling number of California communities that in recent years have had to navigate civic life without a traditional newspaper. The city — a onetime shipbuilding hub that fell on hard times and is now in the midst of a rebound — was once served by multiple papers, but the grim economics took them out one by one.
All the while, in-depth daily coverage of Richmond, a city with 23 distinct neighborhoods and cutthroat politics, with a refinery of vital importance to the state’s energy economy, shrank and shrank.
“The lack of coverage puts us into deserts of everything. We have a hospital desert. We have a grocery store desert.”
— Zepeda Richmond City Councilmember Cesar Zepeda
Councilmember Cesar Zepeda says the dearth of local news coverage in Richmond has resulted in a skewed portrayal of his city, making it harder to draw retailers.
(Josh Edelson / For The Times)
The issue of California’s growing news deserts — and the fallout on civic engagement — has become a heated topic in the state Legislature, where Assemblymember Buffy Wicks (D-Oakland) is pushing a measure, Assembly Bill 886, that would require leading social media platforms and search engines to pay news outlets for accessing their articles, either through a predetermined fee or through an amount set by arbitration. Publishers would have to use 70% of those funds to pay journalists in California. Lawmakers are also considering state Senate Bill 1327, which would tax large tech platforms for the data they collect from users and pump the money into news organizations by giving them a tax credit for employing full-time journalists.
AB 886 is sponsored by the California News Publishers Assn., whose members have argued for years that online search engines and social media platforms are gutting the newspaper business by gobbling up advertising revenue while publishing content they don’t pay for. (The Los Angeles Times is a CNPA member, and its business leaders have publicly supported the measure.)
The legislation has drawn staunch opposition from Google and other tech companies, which contend it would upend their business model.
The rise of the search engine is one of many factors pushing California newspapers out of business. Richmond’s news decline began well before eyeballs and advertising migrated online.
But Richmond’s story is not just about the loss of news. It also shows how a community gets information in a post-newspaper world.
Richmond is now a laboratory for online journalism startups, including the one owned by Chevron, whose massive refinery looms over the city and has been the focus of ongoing concerns over toxic emissions.
Protesters rally in support of putting a measure on the November ballot that would levy a new tax on Chevron’s refinery, generating millions of dollars annually for city coffers.
(Josh Edelson / For The Times)
The region’s independent online publications are sometimes hard-hitting and admirably hardworking, but they are limited in size and reach. The students at UC Berkeley’s journalism school operate Richmond Confidential, a news lab for student reporters that is funded by a grant from the Ford Foundation. Since late 2020, the husband-and-wife team of Linda and Soren Hemmila have put out the Grandview Independent, whose website proclaims: “For us, there is no story too small.”
There is also a youth-focused site, the Pulse, and a publication that focuses on the area’s Black community. In late June, the team behind the well-regarded local news websites Berkeleyside and Oaklandside launched a sister publication called Richmondside.
Still, said City Councilmember Doria Robinson, “the unfortunate best source” for much of the day-to-day goings on in recent years has been the Richmond Standard.
Councilmember Doria Robinson finds it troubling that Richmond residents get their daily news from a site funded by Chevron, the town’s biggest employer and a source of controversy.
(Josh Edelson / For The Times)
Robinson is a third-generation Richmond resident who was elected to the council in 2022 and for years before that ran a nonprofit farm in North Richmond. She said she is grateful for the work of all the reporters laboring on a shoestring to bring news to her city. But it doesn’t replace the weight and influence of the local paper she remembers from her youth.
And as for the Chevron paper, she said: “It is just unfortunate to have to depend on a project that is openly and proudly funded by our local petroleum [company].”
In 2011, the news group that owned the West County Times made an announcement that had become all too familiar to Richmond readers: More layoffs and cuts were coming to the chain that published the West County Times along with several other outlets in the East Bay. There would be less news out of Richmond.
Former Councilmember Tom Butt, who sends out an email about Richmond that doubles as an informal newsletter, lamented the decision and urged citizens to complain, writing: “What will this mean for Richmond? Undoubtedly, it will mean reduced coverage of local news.”
Five years later, in 2016, the ax swung again, and the West County Times was merged, along with a number of other newspapers, into two. Another chunk of the reporting staff was cut.
“The level of connection we were able to maintain with people in the community really evaporated in a significant way,” said Craig Lazzeretti, a journalist who covered the region for 30 years, much of it in Richmond. Over time, Richmond lost its education and public safety reporters, he said, and while City Hall remained a priority, coverage of sports and entertainment also declined.
In its heyday, the coverage was rigorous, and “it did play a significant role” in civic life, Lazzeretti said. “You had a lot of strong political personalities in Richmond.”
He admits the local newspapers of that era were not perfect: “We were covering an ethnically diverse city, and there wasn’t a lot of ethnic diversity in our newsroom.” But reporters did try to reflect what was going on in the city.
The Richmond-San Rafael Bridge spans San Francisco Bay, connecting Contra Costa and Marin counties.
(Josh Edelson / For The Times)
As the 21st century dawned, the West County Times, the lone paper still covering Richmond vigorously, was facing a menacing economic shift: the rise of the internet. Advertising dollars — long the financial mainstay of traditional newspapers — moved online, budgets dwindled, and soon there were almost no reporters left to cover Richmond on a daily basis.
Meanwhile, life in Richmond was entering a dark period. The city’s better-paying manufacturing and industrial jobs were evaporating because of economic shifts, spawning an exodus of middle-class earners to the suburbs.
Chevron, which had long been one of the biggest influences on local politics, stayed. But as concerns mounted about the effects of its refinery on air quality, progressive candidates began organizing to counter the weight of the oil company.
The Richmond Standard, funded by Chevron, has been conspicuously silent when it comes to hard-hitting reporting on the company’s refinery.
(Josh Edelson / For The Times)
By 2010, candidates backed by the Richmond Progressive Alliance had pressed the company to contribute more fees to the city to compensate for environmental damage. And then came the disaster of August 2012, when a corroded pipe at the refinery sprung a leak, igniting a series of fiery explosions that shrouded the East Bay in choking black smoke. More than 100,000 people were ordered to shelter in place, with windows and doors sealed shut, and thousands sought medical treatment after inhaling toxic air.
The episode set off a wave of activism that included investigations into Chevron’s operating practices. In August 2013, Chevron agreed to plead no contest to criminal charges stemming from the fire and pay $2 million in fines.
Five months later, on Jan. 23, 2014, Chevron launched the Standard.
“We think it’s good for us to have a conversation with Richmond on important issues, and we also think there are a lot of good stories in this city that don’t get told every day,” the company wrote to readers in announcing the news site.
Progressives were alarmed: The entity that in their eyes most needed watchdogging was now a leading source of local coverage.
Tina Szpicek rallies in support of a November ballot measure that would levy a new tax on Richmond’s Chevron refinery.
(Josh Edelson / For The Times)
Still there was now a reporter roaming the neighborhoods, reporting on a new baseball field, a burglary, local businesses and even some local politics.
In June, while the Standard ignored the City Council’s vote on taxing the refinery, it did cover a Little League triumph, a shooting that left two people dead and the schedule of movies to be screened this summer at “Movies in the Park.”
Ross Allen, a spokesperson for Chevron, said the community didn’t need the Standard to cover the council’s vote — it was a big enough event that it received ample coverage in mainstream California publications.
He added, however, that Chevron opposes the proposed tax, and that “we will have coverage on the reasons why that is a terrible idea for Richmond in the Standard. We’ll have it everywhere.”
The Times interviewed Richmond residents in June to gauge whether the long absence of a local newspaper mattered in their lives. Many said they were unaware of Richmond’s news media history, but in interview after interview stressed their hunger for news about their city.
Juan Alfredo, 27, recently moved to Richmond from Guatemala after a stopover in Los Angeles. He paused to chat while walking his little white poodle in the city’s Miller/Knox Regional Shoreline Park. Across the sparkling waters of the bay, the San Francisco skyline and misty green hills of Marin County rose in the distance.
Richmond is one of many smaller working-class cities that saw its local newspapers buckle as print advertising revenue and paid circulation dropped.
(Josh Edelson / For The Times)
Alfredo said that he loves Richmond’s physical beauty, but that his new home struggles with some quality-of-life issues, including trash and messed-up streets. And he has no idea where to turn for information about what is going on in the city.
A few miles away, Elaina Jones, who moved from nearby Orinda last year, said she enjoys the community in the Marina Bay neighborhood. But she said she has little sense of what’s happening in the rest of the city. What she does know, she learns not from local media but from talking to her older neighbors.
Still, she plans to vote in the local elections in November — and said to do so she needs to figure out what’s going on.
One of her would-be representatives, City Council candidate Sue Wilson, said the lack of a local newspaper means candidates often work to reach voters one-on-one, by going to their doors.
Lots of residents are in the dark about who’s running for office and their positions on issues. That may be one reason, some officials said, that voter turnout in local elections is abysmal.
Wilson said Richmond’s tumultuous politics often make her think, “This seems like the sort of thing that would be in the newspaper.”
She paused. “But then there is no newspaper.”
The journalists at Richmondside hope to do their part to change that. On June 25, the site went live with what they hope will be dynamic coverage.
Richmondside is the latest offshoot of the Cityside Journalism Initiative, a nonprofit online news platform launched by journalists looking to reinvigorate local news coverage in the Bay Area. The effort is funded through grants and reader donations.
Surveys done by Richmondside, a new online news venture, found residents want “the rest of the world to know there are many positive stories” in their city.
(Josh Edelson / For The Times)
Richmondside’s new editor, Kari Hulac, said the publication would have two full-time staffers and two interns, as well as editorial support from across the organization and contributions from freelancers. She said readers can look forward to air quality coverage, as well as stories on neighborhood issues, small businesses and public safety.
For Hulac, a veteran Bay Area journalist, the launch represents a welcome second chance to be involved in local news.
“I’ve locked the door on a newsroom,” she recalled of shutting a news bureau in Tracy. “I put the handwritten note on the door: ‘This office is closed permanently.’”
“If you had told me, I don’t know, a year ago, that I would be back in the Bay Area working in a local newsroom again, I never in a million years would have believed it,” she said.
Business
Snap sued by parents of girl who was raped by man she met on Snapchat
Social media company Snap is being sued by the parents of a girl who was raped when she was 12 years old by a man she met on disappearing messaging app Snapchat.
The 111-page lawsuit, filed this week in a Missouri Circuit Court, alleges that Santa Monica-based Snap “enabled and facilitated the grooming, exploitation, and sexual abuse” of the minor who is referred to as “J.F.”
The company failed to disable or warn users about “dangerous” features that predators use on the app to find and abuse their victims, according to the lawsuit.
Missouri resident Gabriel Joel Valentin-Rios, who was 25 years old at the time, raped the girl in September 2021 after she sneaked out of her house, the lawsuit alleges. The parents are also suing the attacker, who pleaded guilty to sexually assaulting the girl and is serving 18 years in prison, according to the Social Media Victims Law Center.
The center and the Holland Law Firm announced Thursday they filed the lawsuit on behalf on the victim’s family.
“This assault did not happen in a vacuum — it happened because Snapchat’s product design made it easy for a predator to reach and manipulate an unsuspecting child,” said Matthew Bergman, founding attorney of the Social Media Victims Law Center, in a statement. “Snap executives have long known that their features create a perfect environment for predators to exploit children, yet they have repeatedly failed to make the platform safe.”
A Snap spokesperson said in a statement the company cares “deeply about the safety and well-being of all Snapchatters.”
“Our teams have worked for years to build safeguards, launch safety tutorials, partner with experts, and work with law enforcement to help prevent the misuse of our platform,” the spokesperson said in a statement.
The lawsuit is the latest legal hurdle facing Snap. Multiple parents who lost their children have previously sued the company, alleging that Snap failed to provide enough safeguards on the messaging app. Parents and child safety groups have voice concerns about how the app can be used to connect young people with drug dealers and child predators.
Other tech companies such as gaming platform Roblox, Google-owned YouTube and Facebook parent company Meta have also faced lawsuits over safety and mental health issues.
In March, a Los Angeles jury found that Meta-owned Instagram and YouTube were liable for the suffering of a California woman who alleged the platforms were built to addict young users. Snap settled that lawsuit before the trial started.
The latest lawsuit against Snap highlights safety concerns surrounding several features on the messaging app including “Quick Add,” which suggests users to connect with on Snapchat. Valentin-Rios used that feature to connect with the girl along with others to disguise his identity and groom her into sending explicit photos, the lawsuit said. The company’s “Snap Maps” feature allowed him to find the girl’s home address. And he used a cartoon avatar known as Bitmoji on Snapchat to conceal his age and present himself as a “a young, innocuous, and friendly looking boy.”
Families have faced challenges holding tech companies accountable for safety issues because a U.S. law shields platforms from being held liable for content posted by its users.
The lawsuit against Snap, though, says that it seeks to hold the company liable for the design and marketing of “unreasonably dangerous social media products.” It alleges that Snap co-created content such as Bitmojis abused by child predators and it designed the app to entice users to spend more time messaging others.
The lawsuit accused Snap of consistently turning a “blind eye” to underage users of its app. Snapchat requires users be at least 13 years old to sign up for an account, but J.F. started using the app when she was 11 years old. Snapchat was popular among her peers and friends so J.F. downloaded the app, which was presented as lighthearted and entertaining platform, without her parents’ knowledge or consent. The company failed to warn users about potential dangers, verify the ages of minors and lacks adequate parental controls, the lawsuit alleges.
Snapchat has a “family center” where parents can see their teen’s friends, view time spent and other insights about how their children are using the app. But the lawsuit said it isn’t enough because parents can’t restrict teens from sending private messages and children can create accounts without their parents’ knowledge.
The plaintiffs’ counsel also tested Snap’s “Quick Add” feature in 2023 and found that many of the usernames “generated by Snap’s recommendation algorithm appeared on their face to belong to predatory users,” the lawsuit said.
Valentin-Rios was also able to create a second Snapchat account with the username “Nocits21g” to connect with J.F. and to conceal the activity from his girlfriend, according to the lawsuit.
The rape victim, who was diagnosed with PTSD, anxiety and depression, started to engage in self-harm and expressed suicidal thoughts, the lawsuit states.
The lawsuit seeks a jury trial and financial damages for the harm allegedly caused by the company to the family.
“J.F. feels embarrassed and ashamed, but she is also angry that Snap facilitated this by design, and angrier still that Snap continues to operate its platform in the same manner today,” the lawsuit said.
Business
Newsom blesses Uber ballot measure truce — but fight over car crash lawsuits continues
Gov. Gavin Newsom signed a law Thursday to crack down on inflated profits stemming from car crash lawsuits, blessing a hard-fought compromise between Uber and the state’s trial attorneys that averts a November showdown between two of California’s most powerful and moneyed lobbying forces.
The deal, the fruit of months of negotiations, takes aim at the lucrative way doctors can charge for procedures on patients referred to them by personal injury lawyers.
If a law firm has a client who was hurt in a car accident, the lawyer will often send them to a doctor who will perform surgery on a “lien” basis, meaning the doctor will be paid from money that comes from a lawsuit settlement rather than through insurance.
Uber contends this arrangement has created an incentive for doctors and attorneys to collude to dramatically inflate medical bills. The more expensive the bill, they say, the bigger the resulting payout.
The law, SB 623, caps how much these doctors can charge when their patient is involved in a lawsuit against a ride-share company, which are frequent targets of litigation due to their top-of-the-line insurance policies. The new law will also require Uber to ramp up background checks of its drivers.
“We’re going to have a much safer state both for medical patients and passengers in Ubers,” said Nicholas Rowley, a prominent Texas attorney who helped bankroll the fight and took a leading role in the negotiations.
The law only applies to cases that involve ride-share accidents that take place after Jan. 1, 2027.
“This legislation puts meaningful guardrails in place to better protect accident victims, increase transparency and accountability in the medical lien system and strengthen safety,” said Ramona Prieto, Uber’s head of public policy for the Western U.S., in a statement.
For months, Uber and lawyers from across the state poured tens of millions into dueling ballot measures that threatened to devastate the profits of whichever side lost.
Uber fired the first shot with a ballot measure that sought to cap how much attorneys can earn in lawsuits involving auto accidents. The company argued attorneys were swindling their own clients, inflating medical bills of car crash victims to increase the value of the settlement and then pocketing a hefty chunk of the payouts.
The state’s trial attorneys countered that the fee cap would make small or difficult cases a money-losing endeavor and block scores of accident victims from the courts. They shot back with their own ballot measure that would increase legal liability for ride-share companies if a passenger or driver is sexually assaulted while on a ride, seizing on investigative reporting that highlighted assaults in Ubers.
“They were waiting for us to blink and we didn’t,” said Douglas Saeltzer, the head of the Consumer Attorneys of California, the lawyer trade group that pushed for the measure against Uber. “Their starting place, I don’t believe, was in the interest of protecting victims — it was in the interest of protecting Uber.”
With the passage of Thursday’s law, both sides have agreed to pull their respective measures from the November ballot, halting campaigns that had both parties amassing tens of millions in funding and blanketing the airwaves with ads.
“Now we can stop seeing all the commercials,” said Assemblymember Blanca Pancheo (D-Downey) at a Tuesday hearing.
The law, put forward by Assemblymember Diane Papan (D-San Mateo) and Sen. Thomas Umberg (D-Santa Ana), also caps the amount that can be earned by third-party investors who buy out a doctor’s lien in a personal injury case. These companies will purchase a doctor’s stake in the case at a reduced rate, then pocket a share of the payout if the case settles.
“Private equity and hedge funds buy them at a steep discount, then turn around and collect the full inflated amount,” Saeltzer said at a Tuesday hearing on the bill. “That’s money flowing to Wall Street investors, not patients.”
The law will require annual background checks for ride-share drivers and expand the list of offenses that disqualify someone from the job.
In addition to the ballot battle, has Uber sued two of LA’s most well-known personal injury firms — the Law Offices of Jacob Emrani and Downtown L.A. Law Group — accusing them of inflating medical bills and forcing clients to undergo needless and expensive surgeries to inflate the value of the claim. The firms asked the judge to dismiss the case Wednesday, arguing Uber had failed to prove fraud. Both firms have vehemently denied wrongdoing.
The lawsuit, filed last year, has put the plaintiff lawyers in the unusual position of playing defense. Listening in the audience at Wednesday’s hearings were the partners of Downtown L.A. Law Group and Jacob Emrani.
“Let’s be clear about what this Uber case really is,” said John Hueston, outside counsel for Emrani. “It’s brought by a $150 billion dollar company … to intimidate the plaintiff’s bar, exhaust its resources and chill the suits that hold Uber accountable.”
Michael Huston, one of the lawyers who represents Uber, countered that the case is “not an attack on the plaintiff’s bar.”
“We have brought suit against the two in this state … that are engaged in naked fraud,” he said.
Business
Snap CEO Evan Spiegel and Miranda Kerr help erase $550 million in medical debt for Californians
Snap Chief Executive Evan Spiegel and his wife, supermodel Miranda Kerr, have helped pay off $550 million in medical debt for more than 261,000 Californians.
The couple made a multimillion-dollar donation to Undue Medical Debt, a nonprofit that provides debt relief to people in financial need. The organization acquires medical debt in bulk from hospitals, physician groups, collection agencies and other groups for a fraction of the cost.
“When someone you love is sick. All you want to do is focus on helping them get better,” Kerr said in a video with Spiegel. “That’s why we wanted to support this effort and help relieve medical debt, so families can focus on caring for their loved ones and really supporting their healing.”
The couple and the nonprofit didn’t disclose the exact amount of the donation, but a small gift can go a long way. Every $10 donated to Undue Medical Debt relieves an average of $1,000 in medical debt.
The gift comes as Americans struggle with the medical debt and rising cost of living. California is one of the most expensive states to live in because of soaring housing costs and energy prices. Concerns about wealth inequality have sparked heated political debates about how much billionaires should contribute.
In the United States, 1 in 4 adults are in medical debt, said Undue Medical Debt President and Chief Executive Allison Sesso in a statement.
“It’s a growing crisis undermining healthcare access, economic wellbeing and mental health and we’re so grateful that Evan Spiegel and Miranda Kerr share our belief that no one should go bankrupt because of a cancer diagnosis and no family should have to choose between insulin and groceries,” she said.
Californians whose medical debt have been paid off will start receiving a letter in mid-July from Undue Medical Debt informing them of the debt relief. Individuals can’t request debt relief because the nonprofit acquires bundled debt for thousands of people at once. Those who qualify for debt relief either earn at or below 400% of the federal poverty level or have medical debt that is more than 5% of their income, the nonprofit says on its website.
San Diego County residents benefited the most from the donation with total medical debt relief through the couple’s gift totaling roughly $99 million and affecting 40,369 people. In Los Angeles County, the gift provided $26.7 million in medical debt relief to 17,466 people, according to the nonprofit.
Spiegel, whose net worth is roughly $2 billion, and Kerr have helped relieve debt for others in the past. In 2022, the couple paid off the student loans for the Otis College of Art and Design’s graduating class.
In 2025, Spiegel was among business leaders and philanthropists who helped form the Department of Angels, a group that aims to help L.A.’s fire recovery efforts. The California Community Foundation, Snap, Spiegel and Snapchat co-founder Bobby Murphy committed $10 million to help start that group.
Roughly 200,000 people lost their homes in the January 2025 Los Angeles County wildfires. Spiegel, who grew up in Pacific Palisades and lost his childhood home in the fires, donated $5 million in immediate aid with Snap and Murphy that month.
He said in a statement that California has given so much to him and his family and that he cares “deeply about the wellbeing of our communities.”
“At a time when many families are already facing rising costs across nearly every aspect of daily life, an unexpected medical bill can create financial stress that lasts for years,” Spiegel said.
Undue Medical Debt said it’s abolished more than $40 billion of medical debt in all 50 states.
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