Business
Sweet Lady Jane bakery faced class-action lawsuit for wage theft before sudden closure
Sweet Lady Jane, a bakery beloved by Angelenos and a celebrity clientele, unexpectedly shuttered six locations on New Year’s Day, citing a lack of sales that prevented it from paying its “treasured employees.”
But for some former workers at the dessert chain, the message rang hollow.
For nearly seven months, the companies behind Sweet Lady Jane have been embroiled in a class-action lawsuit filed by an employee who alleged wage theft, according to court documents reviewed by The Times. Employees also said the company suffered from mismanagement.
Blanca Juarez, who worked at the bakery for about two months in 2022, alleged that Sweet Lady Jane LLC and SLJ Wholesale LLC did not compensate her for all hours worked, including overtime, as well as for missed meal periods and rest breaks, according to a complaint filed June 30 in Los Angeles County Superior Court.
“Defendants engaged in a pattern and practice of wage abuse against their hourly-paid or non-exempt employees,” the lawsuit reads.
A note from the owners of Sweet Lady Jane tells customers they had decided to close their business.
(Genaro Molina / Los Angeles Times)
Juarez also accused the bakery of not keeping accurate payroll records and of failing to provide “reimbursement for necessary business-related expenses,” according to the lawsuit.
The lawsuit alleged that Sweet Lady Jane had the ability to pay but “willfully, knowingly, and intentionally failed to do so” in an effort to “increase Defendants’ profits.”
Attorneys for Juarez and Sweet Lady Jane did not respond to requests for comment.
In court filings, the bakery chain denied Juarez’s allegations and called the complaint “unverified.” Lawyers wrote that Juarez and other employees who could join the lawsuit have been paid “all sums earned by them that are due.”
In a court document filed Tuesday, lawyers said the companies intend to file for a state alternative to bankruptcy, which could allow creditors, including former employees, to try to recover what they are owed.
Some former workers have been offered severance packages, according to documents obtained by The Times. The documents say that if employees sign the deal, they must agree not to join lawsuits “seeking any additional amounts of money or to participate in any class, collective or representative actions.”
Tables are piled up against the front counter.
(Genaro Molina / Los Angeles Times)
On Dec. 31, Sweet Lady Jane uploaded an Instagram post announcing the closure of all stores. The post was taken down, and the next day employees received word that “the company was closing permanently.”
“However, we want to tell you that we are very grateful for your loyal service and will be paying you your regular wages through January 5th,” said the email, which was obtained by The Times.
In a public statement, the company said it “did not come to this decision lightly nor quickly.”
“While the support and loyalty of our customers and our employees has been strong, sales have not been high enough to continue doing business in the state of California, allowing us to service our lease obligations and pay our treasured employees a living wage,” the email said. “We hope the sweet memories of the joy we had been able to share throughout L.A. will stay with you, as it will for us.”
At the West Hollywood outpost of Sweet Lady Jane, which opened in 1988 on Melrose Avenue, an outdated sign hung on the door five days after the closure announcement: “We will be closed for renovations beginning Monday, September 18th.” Customers were advised to shop at stores in Santa Monica, Calabasas or Manhattan Beach; the latter location had closed toward the end of 2023.
Concerns over finances predated the companywide closure.
Phoebe Davidson, who was employed from summer 2021 to summer 2022, said Sweet Lady Jane had been cutting back on its menu and hitching up prices.
When a 9-inch cake had cost about $90, Davidson said, customers would often round up to $100 for a tip. But the company raised the price to $100.
“Then people wouldn’t tip us,” Davidson said. “And we started asking for raises, and they were like, ‘Well, there’s no money for raises.’ How’s that possible when we’re selling thousands of dollars worth of cake a day?”
Two recent workers, who requested anonymity because they feared retaliation from the company and difficulty finding jobs, told The Times that the business had been undergoing change prior to the shutdown — such as expanding into new neighborhoods and temporarily closing popular sites for remodeling.
The closure, both said, caught them by surprise.
“I did get the feeling that there was a lot happening behind the scenes,” said one. “They closed Melrose. They closed Encino. They tried to open Larchmont, and all of this was at the same time.”
The abrupt closure of all stores left some customers — among those who sought out the bakery’s beloved Triple Berry Cake and other desserts were Taylor Swift, Blake Lively and Sophia Bush — scratching their heads.
Longtime customer Meagan Mayo said she was “totally shocked” to hear the news. The company had a strong presence in the film and television industry, said Mayo, who works as an assistant for a streaming video service.
“It’s L.A.,” she said. “A lot of places, a lot of restaurants, a lot of bakeries just don’t make it. We’ll be sad for a while, and someone else will come and take their place, but it is extremely unfortunate.”
Courtney Cowan, whose bakery Milk Jar Cookies announced its closure in the new year, reiterated how challenging it has been running a food business in L.A.
“It has never been an easy industry — food and, specifically, baking,” Cowan said. “It is extremely labor-intensive, and the hours are crazy, and there are a lot of moving parts.”
Syeda Fathima visited Sweet Lady Jane’s Encino location on Dec. 31, what would be its last day of operation.
She was impressed by how beautiful the store was, she said, adding that she talked with a few cheerful employees about potential job openings.
Five days later, there were signs on the doors announcing the closure. Passersby peered into windows, muttering their disbelief.
All that was left was empty seats, the display shelves void of cake.
Times staff writer Sarah Mosqueda contributed to this report.
Business
Block to cut more than 4,000 jobs amid AI disruption of the workplace
Fintech company Block said Thursday that it’s cutting more than 4,000 workers or nearly half of its workforce as artificial intelligence disrupts the way people work.
The Oakland parent company of payment services Square and Cash App saw its stock surge by more than 23% in after-hours trading after making the layoff announcement.
Jack Dorsey, the co-founder and head of Block, said in a post on social media site X that the company didn’t make the decision because the company is in financial trouble.
“We’re already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company,” he said.
Block is the latest tech company to announce massive cuts as employers push workers to use more AI tools to do more with fewer people. Amazon in January said it was laying off 16,000 people as part of effort to remove layers within the company.
Block has laid off workers in previous years. In 2025, Block said it planned to slash 931 jobs, or 8% of its workforce, citing performance and strategic issues but Dorsey said at the time that the company wasn’t trying to replace workers with AI.
As tech companies embrace AI tools that can code, generate text and do other tasks, worker anxiety about whether their jobs will be automated have heightened.
In his note to employees Dorsey said that he was weighing whether to make cuts gradually throughout months or years but chose to act immediately.
“Repeated rounds of cuts are destructive to morale, to focus, and to the trust that customers and shareholders place in our ability to lead,” he told workers. “I’d rather take a hard, clear action now and build from a position we believe in than manage a slow reduction of people toward the same outcome.”
Dorsey is also the co-founder of Twitter, which was later renamed to X after billionaire Elon Musk purchased the company in 2022.
As of December, Block had 10,205 full-time employees globally, according to the company’s annual report. The company said it plans to reduce its workforce by the end of the second quarter of fiscal year 2026.
The company’s gross profit in 2025 reached more than $10 billion, up 17% compared to the previous year.
Dorsey said he plans to address employees in a live video session and noted that their emails and Slack will remain open until Thursday evening so they can say goodbye to colleagues.
“I know doing it this way might feel awkward,” he said. “I’d rather it feel awkward and human than efficient and cold.”
Business
WGA cancels Los Angeles awards show amid labor strike
The Writers Guild of America West has canceled its awards ceremony scheduled to take place March 8 as its staff union members continue to strike, demanding higher pay and protections against artificial intelligence.
In a letter sent to members on Sunday, WGA West’s board of directors, including President Michele Mulroney, wrote, “The non-supervisory staff of the WGAW are currently on strike and the Guild would not ask our members or guests to cross a picket line to attend the awards show. The WGAW staff have a right to strike and our exceptional nominees and honorees deserve an uncomplicated celebration of their achievements.”
The New York ceremony, scheduled on the same day, is expected go forward while an alternative celebration for Los Angeles-based nominees will take place at a later date, according to the letter.
Comedian and actor Atsuko Okatsuka was set to host the L.A. show, while filmmaker James Cameron was to receive the WGA West Laurel Award.
WGA union staffers have been striking outside the guild’s Los Angeles headquarters on Fairfax Avenue since Feb. 17. The union alleged that management did not intend to reach an agreement on the pending contract. Further, it claimed that guild management had “surveilled workers for union activity, terminated union supporters, and engaged in bad faith surface bargaining.”
On Tuesday, the labor organization said that management had raised the specter of canceling the ceremony during a call about contraction negotiations.
“Make no mistake: this is an attempt by WGAW management to drive a wedge between WGSU and WGA membership when we should be building unity ahead of MBA [Minimum Basic Agreement] negotiations with the AMPTP [Alliance of Motion Picture and Television Producers],” wrote the staff union. “We urge Guild management to end this strike now,” the union wrote on Instagram.
The union, made up of more than 100 employees who work in areas including legal, communications and residuals, was formed last spring and first authorized a strike in January with 82% of its members. Contract negotiations, which began in September, have focused on the use of artificial intelligence, pay raises and “basic protections” including grievance procedures.
The WGA has said that it offered “comprehensive proposals with numerous union protections and improvements to compensation and benefits.”
The ceremony’s cancellation, coming just weeks before the Academy Awards, casts a shadow over the upcoming contraction negotiations between the WGA and the Alliance of Motion Picture and Television Producers, which represents the studios and streamers.
In 2023, the WGA went on a strike lasting 148 days, the second-longest strike in the union’s history.
Times staff writer Cerys Davies contributed to this report.
Business
Commentary: The Pentagon is demanding to use Claude AI as it pleases. Claude told me that’s ‘dangerous’
Recently, I asked Claude, an artificial-intelligence thingy at the center of a standoff with the Pentagon, if it could be dangerous in the wrong hands.
Say, for example, hands that wanted to put a tight net of surveillance around every American citizen, monitoring our lives in real time to ensure our compliance with government.
“Yes. Honestly, yes,” Claude replied. “I can process and synthesize enormous amounts of information very quickly. That’s great for research. But hooked into surveillance infrastructure, that same capability could be used to monitor, profile and flag people at a scale no human analyst could match. The danger isn’t that I’d want to do that — it’s that I’d be good at it.”
That danger is also imminent.
Claude’s maker, the Silicon Valley company Anthropic, is in a showdown over ethics with the Pentagon. Specifically, Anthropic has said it does not want Claude to be used for either domestic surveillance of Americans, or to handle deadly military operations, such as drone attacks, without human supervision.
Those are two red lines that seem rather reasonable, even to Claude.
However, the Pentagon — specifically Pete Hegseth, our secretary of Defense who prefers the made-up title of secretary of war — has given Anthropic until Friday evening to back off of that position, and allow the military to use Claude for any “lawful” purpose it sees fit.
Defense Secretary Pete Hegseth, center, arrives for the State of the Union address in the House Chamber of the U.S. Capitol on Tuesday.
(Tom Williams / CQ-Roll Call Inc. via Getty Images)
The or-else attached to this ultimatum is big. The U.S. government is threatening not just to cut its contract with Anthropic, but to perhaps use a wartime law to force the company to comply or use another legal avenue to prevent any company that does business with the government from also doing business with Anthropic. That might not be a death sentence, but it’s pretty crippling.
Other AI companies, such as white rights’ advocate Elon Musk’s Grok, have already agreed to the Pentagon’s do-as-you-please proposal. The problem is, Claude is the only AI currently cleared for such high-level work. The whole fiasco came to light after our recent raid in Venezuela, when Anthropic reportedly inquired after the fact if another Silicon Valley company involved in the operation, Palantir, had used Claude. It had.
Palantir is known, among other things, for its surveillance technologies and growing association with Immigration and Customs Enforcement. It’s also at the center of an effort by the Trump administration to share government data across departments about individual citizens, effectively breaking down privacy and security barriers that have existed for decades. The company’s founder, the right-wing political heavyweight Peter Thiel, often gives lectures about the Antichrist and is credited with helping JD Vance wiggle into his vice presidential role.
Anthropic’s co-founder, Dario Amodei, could be considered the anti-Thiel. He began Anthropic because he believed that artificial intelligence could be just as dangerous as it could be powerful if we aren’t careful, and wanted a company that would prioritize the careful part.
Again, seems like common sense, but Amodei and Anthropic are the outliers in an industry that has long argued that nearly all safety regulations hamper American efforts to be fastest and best at artificial intelligence (although even they have conceded some to this pressure).
Not long ago, Amodei wrote an essay in which he agreed that AI was beneficial and necessary for democracies, but “we cannot ignore the potential for abuse of these technologies by democratic governments themselves.”
He warned that a few bad actors could have the ability to circumvent safeguards, maybe even laws, which are already eroding in some democracies — not that I’m naming any here.
“We should arm democracies with AI,” he said. “But we should do so carefully and within limits: they are the immune system we need to fight autocracies, but like the immune system, there is some risk of them turning on us and becoming a threat themselves.”
For example, while the 4th Amendment technically bars the government from mass surveillance, it was written before Claude was even imagined in science fiction. Amodei warns that an AI tool like Claude could “conduct massively scaled recordings of all public conversations.” This could be fair game territory for legally recording because law has not kept pace with technology.
Emil Michael, the undersecretary of war, wrote on X Thursday that he agreed mass surveillance was unlawful, and the Department of Defense “would never do it.” But also, “We won’t have any BigTech company decide Americans’ civil liberties.”
Kind of a weird statement, since Amodei is basically on the side of protecting civil rights, which means the Department of Defense is arguing it’s bad for private people and entities to do that? And also, isn’t the Department of Homeland Security already creating some secretive database of immigration protesters? So maybe the worry isn’t that exaggerated?
Help, Claude! Make it make sense.
If that Orwellian logic isn’t alarming enough, I also asked Claude about the other red line Anthropic holds — the possibility of allowing it to run deadly operations without human oversight.
Claude pointed out something chilling. It’s not that it would go rogue, it’s that it would be too efficient and fast.
“If the instructions are ‘identify and target’ and there’s no human checkpoint, the speed and scale at which that could operate is genuinely frightening,” Claude informed me.
Just to top that with a cherry, a recent study found that in war games, AI’s escalated to nuclear options 95% of the time.
I pointed out to Claude that these military decisions are usually made with loyalty to America as the highest priority. Could Claude be trusted to feel that loyalty, the patriotism and purpose, that our human soldiers are guided by?
“I don’t have that,” Claude said, pointing out that it wasn’t “born” in the U.S., doesn’t have a “life” here and doesn’t “have people I love there.” So an American life has no greater value than “a civilian life on the other side of a conflict.”
OK then.
“A country entrusting lethal decisions to a system that doesn’t share its loyalties is taking a profound risk, even if that system is trying to be principled,” Claude added. “The loyalty, accountability and shared identity that humans bring to those decisions is part of what makes them legitimate within a society. I can’t provide that legitimacy. I’m not sure any AI can.”
You know who can provide that legitimacy? Our elected leaders.
It is ludicrous that Amodei and Anthropic are in this position, a complete abdication on the part of our legislative bodies to create rules and regulations that are clearly and urgently needed.
Of course corporations shouldn’t be making the rules of war. But neither should Hegseth. Thursday, Amodei doubled down on his objections, saying that while the company continues to negotiate and wants to work with the Pentagon, “we cannot in good conscience accede to their request.”
Thank goodness Anthropic has the courage and foresight to raise the issue and hold its ground — without its pushback, these capabilities would have been handed to the government with barely a ripple in our conscientiousness and virtually no oversight.
Every senator, every House member, every presidential candidate should be screaming for AI regulation right now, pledging to get it done without regard to party, and demanding the Department of Defense back off its ridiculous threat while the issue is hashed out.
Because when the machine tells us it’s dangerous to trust it, we should believe it.
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