Connect with us

Business

Pizza Hut workers in L.A.'s Historic Filipinotown go on 3-day strike, alleging wage theft

Published

on

Pizza Hut workers in L.A.'s Historic Filipinotown go on 3-day strike, alleging wage theft

At a Pizza Hut restaurant in Historic Filipinotown, west of downtown Los Angeles, a slip of paper was taped Wednesday to the glass storefront announcing “STORE CLOSED” and “EMPLOYEES ON STRIKE.”

A handful of workers rallied outside with organizers from a new union for California fast-food workers to protest what they allege is ongoing wage theft by the Pizza Hut franchise owner.

Six current and former workers are staging a three-day strike to bring attention to their cause, and with help from the new union, five of them filed a complaint with the state labor commissioner’s office Wednesday alleging that store management skimmed hours from their paychecks, required training and overtime work while refusing to pay for it, and declined to pay for sick leave — amounting to some $81,443 in back pay and penalties.

Julieta Garcia goes on a three-day strike to protest alleged wage theft at a Pizza Hut in L.A.’s Historic Filipinotown, west of downtown.

(Dania Maxwell / Los Angeles Times)

Advertisement

The complaint also alleges store management enforced “abusive and chaotic scheduling,” with changes to workers’ schedules multiple times a week; workers at times have been sent home at the beginning of their shifts without prior notification or pay.

“Management is subjecting us to nearly every form of wage theft,” the complaint reads.

The Pizza Hut store’s management did not respond to a phone call requesting comment.

Although the number of workers involved in the labor action is small, the accusations of wage theft illustrate a pervasive problem in restaurant and other low-wage industries, labor advocates say.

Advertisement

Forms of wage theft can include violations such as failure to pay for all hours worked, paying workers less than minimum wage, refusing to pay overtime, denying workers meal breaks or rest periods, and requiring employees to finish tasks before or after their shifts. The Economic Policy Institute said in 2014 that wage theft costs American workers as much as $50 billion a year.

The strike comes as part of a broader push from the newly formed California Fast Food Worker Union for improved work standards as well as predictable and stable scheduling for workers.

The union, inaugurated early last month, is a unique effort that seeks to pave the way for more than half a million workers at fast-food chains across the state to bargain as a single sector as a member of California’s Fast Food Council.

Problems have plagued the Pizza Hut on Temple Street since a new store manager took over about six months ago. The franchisee that owns the location announced the day before Christmas that it would be laying off delivery drivers, said workers and union representatives. Workers protested the layoffs and what they describe as abusive scheduling during a one-day strike on Jan. 26.

Shwetha Ganesh, a spokesperson for the union, said when two Pizza Hut franchisees in California announced they were laying off delivery drivers and would rely on gig delivery services, analysts blamed the layoffs on the new $20 pay floor. But Pizza Hut began working with those services more than a year ago — not to save money but because management could not hire enough drivers, she said.

Advertisement

Three workers who walked off the job in the most recent strike Wednesday said they were intimidated by bosses to not take lunch breaks or cash in on time off. Two said their hours had been cut in retaliation for speaking out about their concerns.

Store management recently hired three new employees, even though current employees aren’t getting enough hours scheduled to pay their bills, workers said. The store has about a dozen workers total.

Pizza Hut workers and their supporters begin a three-day strike by marching.

(Dania Maxwell / Los Angeles Times)

Advertisement

“We’re on strike because we are asserting our rights. We want to get paid, and we want our old schedules back,” said Kimberly Oliva, 20, who has worked as a cook at the Pizza Hut for about a year.

Oliva said she used to be scheduled about 46 hours per week; now, she gets only 16. The dramatic cut in hours has strained her wallet. She has been forced to borrow thousands of dollars from her aunt and uncle.

Oliva lives with her dad and two siblings, and helps pay for rent, food, gas, clothing and car insurance as well as sending money regularly to her mom in Guatemala.

Oliva said the loss of income and antagonistic attitude from the store manager have taken a toll. Last week, when Oliva asked for time off because her grandma had died, her manager shut her down, threatening to lay her off, she said.

“I’m very worried, I’m sick, I’m stressed. My nerves are really tense to the point where I have eye problems,” she said. “I have never felt so sick.”

Advertisement

Julieta Garcia, a cook at the Pizza Hut who participated in the protest, said in her statement to the labor commissioner’s office that she had to miss work Dec. 3 and 4 after going to the emergency room for a muscular lesion, and requested paid sick time. But a shift manager told her the store manager said paid sick time was not yet available to Garcia.

Garcia said in her written statement that she realized she had been lied to when she spoke with organizers with the California Fast Food Workers Union who told her she is legally entitled to paid sick time after being employed for 90 days; at that point she had been working at Pizza Hut for some seven months.

Garcia said in an interview that stress at work and heavier workloads have aggravated her health issues. She had to visit the emergency room again in February because she was experiencing severe headaches, and she was once again denied paid sick time. In addition to her responsibilities as a cook, she is now also expected to sweep, mop and wash dishes — all duties that delivery drivers used to take care of, she said.

“I feel stress, I feel headaches, I get migraines — I need my paid time off,” Garcia said.

Ganesh, the union spokesperson, said problems Garcia and other Pizza Hut workers are facing are widespread in the fast-food industry. Ganesh pointed to a report published by the union on Wednesday finding that 88% of California fast-food workers do not know their rights on the job and broadly lack information about essential benefits and programs.

Advertisement

The report, co-authored by the Step Forward Foundation, an immigrant advocacy group providing free legal services, also found that 73% of California fast-food workers do not know how much additional pay they are entitled to if they are forced to work through a meal break or rest breaks.

The union has called on local officials in Los Angeles and San Jose to draft and approve “fast-food fair work ordinances” securing paid time off provisions, predictive scheduling tools and mandatory “know your rights” training for workers.

Daniela Soto, a shift manager at the Pizza Hut who opened the store Wednesday morning, was working when workers and Service Employees International Union organizers gathered outside for a noon protest.

Soto hadn’t originally planned to participate in the strike, but she closed the store to show solidarity and joined the protest. Staff from a nearby Pizza Hut location arrived about 30 minutes later to reopen the store, she said.

“I am upset about what they did to the drivers,” Soto said. “I got involved in the strike because I’m seeing a lot of unfairness there.”

Advertisement

Business

California’s gas prices push Uber and Lyft drivers off the road

Published

on

California’s gas prices push Uber and Lyft drivers off the road

The highest gas prices in the country are making it tougher for some gig drivers to make a living.

Gas prices have shot up amid the war in the Middle East. On average, California gas prices are the most expensive in the United States, according to data from the American Automobile Assn. The average price of regular gas in California is almost $6. The national average is a little above $4.

While Uber and Lyft drivers have concocted clever ways to cut gas consumption, they say that without some relief they will be forced to leave the ride-hailing business.

John Mejia was already struggling to make money as a part-time Lyft driver when soaring gas prices made his side hustle even harder.

“Unfortunately, it’s the economics of paying less to drivers and gas prices,” he said. “It actually is pulling people out of the business.”

Advertisement

Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig work offers drivers the freedom to work for themselves and more flexibility, but being independent contractors also means they must shoulder unexpected costs.

Ride-sharing companies say they’re trying to help, but drivers say the gas relief comes with caveats. For now, drivers say they’re being pickier about what rides they accept, cutting hours and are looking at other ways to make money.

Advertisement

Mejia, who started driving for Lyft more than a decade ago, said in his early days, he would sometimes make $400 in three hours. Now it takes 12 hours to rake in $200.

The San Francisco Bay Area consultant is an active member of the California Gig Workers Union, so he knows he isn’t alone. California has more than 800,000 gig rideshare drivers, according to the group, which is affiliated with the Service Employees International Union.

On social media sites such as Reddit and Facebook, gig workers have posted about how the higher gas prices are eating into their earnings. Among the tricks they are suggesting: reducing the number of times the ignition is turned on or off, avoiding traffic, working in specific neighborhoods and at times with high demand and switching to electric vehicles.

Gig drivers usually have only seconds to decide whether to accept a ride on the app, but they have become more strategic about which rides and deliveries they accept.

That means they are more likely to sit back in their cars and wait for higher fares for quick pick-up and drop-off.

Advertisement

“I highly recommend the ‘decline and recline’ strategy, rejecting unprofitable rides until a better one appears,” wrote Sergio Avedian, a driver, in the popular blog the Rideshare Guy.

Pedestrians cross the street in front of a Lyft and Uber driver.

Pedestrians cross the street in front of a Lyft and Uber driver on Wednesday. High gas prices have made it hard for gig drivers to make a living, cutting into their profits.

(Jess Lynn Goss / For The Times)

Uber, Lyft and other companies have unveiled several ways to help drivers save on gas.

Uber said drivers can get up to 15% cash back through May 26 with the Uber Pro card, a business debit Mastercard for drivers and couriers. Based on a worker’s tier, they can get up to $1 off per gallon of gas through Upside — an app that offers cash rewards — and up to 21 cents off per gallon of gas with Shell Fuel Rewards. The company also offers incentives for drivers who want to switch to electric vehicles.

Advertisement

“We know the price of gas is top of mind for many rideshare and delivery drivers across the country right now,” Uber said in a blog post about its gas savings efforts.

Lyft also said it’s expanding gas relief through May 26 because the company knows that the extra cost “hits hardest for drivers who depend on driving for their income.”

The company is offering more cash back, depending on the driver’s tier, for drivers who use a Lyft Direct business debit card to pay for gas at eligible gas stations. They can get an additional 14 cents per gallon off through Upside.

Drivers say the fine print on the offers dictates which card they use and where they fill up gas, making it difficult for them to save money.

“If I do the math, it’s ridiculous,” Mejia said. “They’re offering us nothing.”

Advertisement

Uber declined to comment, but pointed to its blog post about the gas relief efforts. Lyft also referenced the blog post and said “the gas savings were structured through rewards to maximize stackable opportunities.”

Guests at The Westin St. Francis hotel get into an Uber.

Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig workers have struggled with rising gas prices in the past.

In 2022, Lyft and Uber temporarily added a surcharge to their fares amid record-high gas prices following Russia’s invasion of Ukraine. This year, Uber is adding a fuel charge to its fares in Australia for roughly two months to offset the high cost of gas for drivers. Lyft said it hasn’t added a fuel charge in the U.S. or elsewhere.

Advertisement

Margarita Penalosa, who drives full time for Uber and Lyft in Los Angeles, started as a rideshare driver in 2017. Back then, gas was cheaper. She would easily hit her goal of making $300 in eight hours. Now she’s making just $250 after working as much as 14 hours.

Gas prices, she said, used to be less than $3 per gallon. Now some gas stations are charging more than $8 per gallon.

“Take out the gas. Take out the mileage from my car and maintenance. How much [do] I really make? Probably I get $11 for an hour,” she said.

Jonathan Tipton Meyers wants to spend fewer hours as a rideshare driver.

He already juggles multiple gigs even while driving for Uber and Lyft in Los Angeles. He’s a mobile notary and loan signing agent, a writer and performer.

Advertisement

Driving is “a very challenging, full-time job,” he said. “It’s very taxing and, of course, wages were just continually decreasing.”

A man stands for a portrait in a white button up shirt

John Mejia, a longtime Lyft and Uber driver, poses for a portrait before attending a meeting about unionizing gig drivers.

(Jess Lynn Goss / For The Times)

Even if oil continues to flow through the Strait of Hormuz, which Iran reopened Friday, it could take a while for gas prices to come down to earth, said Mark Zandi, the chief economist at Moody’s Analytics.

“There’s an old adage that prices rise like a rocket and fall like a feather,” he said. “I think that’ll apply.”

Advertisement

In the meantime, it will be survival of the fittest drivers. If enough of them decide to leave the apps, the ride-hailing companies could be forced to raise fares further to attract some back.

“Those who approach rideshare driving strategically, tracking expenses, choosing trips carefully, and optimizing efficiency are far more likely to weather periods of high gas prices,” wrote Avedian in the Rideshare Guy blog. “For everyone else, a spike at the pump can quickly turn rideshare driving from a side hustle into a money-losing venture.”

Continue Reading

Business

‘We’ve lost our way’: Clifton’s operator gives up on downtown Los Angeles

Published

on

‘We’ve lost our way’: Clifton’s operator gives up on downtown Los Angeles

The proprietor of Los Angeles’ legendary Clifton’s has given up on reopening the shuttered venue.

It’s just too difficult to do business in downtown’s historic core, he says.

Andrew Meieran bought Clifton’s on Broadway in 2010 and poured more than $14 million into repairs, renovations and upgrades, adding additional bar and restaurant spaces in the four-story building. In 2018, he found that demand for cafeteria food was too low to be profitable, and he pivoted to a nightclub and lounge concept called Clifton’s Republic, featuring multiple dining and drinking venues. Meieran has tried elaborate themed environments, such as a tiki bar and forest playgrounds, and renting out the location for big events to spark more interest.

It was never easy, but during and since the pandemic, the neighborhood has grown increasingly unsafe as downtown has emptied of office workers and visitors.

Storefronts are gated up due to vandalism in the historic district in downtown Los Angeles on Tuesday.

Advertisement

(Eric Thayer / Los Angeles Times)

The alley behind Clifton's Cafeteria in the downtown historic district Tuesday.

The alley behind Clifton’s Cafeteria in the downtown historic district Tuesday.

(Eric Thayer / Los Angeles Times)

Vandalism has been rampant, with graffiti appearing on the historic structure almost daily. Vandals would use acid or diamond glass cutters to deface the windows, often cracking the glass. It would cost Meieran more than $30,000 each time to replace the windows. Insurance companies either stopped offering policies that covered vandalism or raised premiums by as much as 600%, he said.

Advertisement

There has been continuous crime in the area, he said, including multiple assaults on people in front of his building. He last shut the venue last year, hoping things would improve and he could come back with a business that could work. Now he has given up. Someone else may take over the space or even the name of the historic spot, but he is done trying.

“We’ve lost our way,” Meieran said. “I want to get up on the tops of the skyscrapers and yell that people need to pay attention to this.”

The disenchantment of a business leader who used to be one of downtown L.A.’s biggest backers shines a spotlight on the stubborn safety concerns, rising costs and thinner foot traffic that have made it increasingly difficult for even iconic businesses to survive.

The once-popular institution dates back to 1935, when it was a Depression-era cafeteria and kitschy oasis that sold as many as 15,000 meals a day when Broadway was the city’s entertainment hub.

It served traditional cafeteria food such as pot roast, mashed potatoes and Jell-O in a woodsy grotto among fake redwood trees and a stone-wrapped waterfall reminiscent of Brookdale Lodge in Northern California.

Advertisement

It’s not the only once-prominent destination that has failed to find a way to flourish in today’s market. Cole’s, one of L.A.’s most famous restaurants and often credited with inventing the French dip sandwich, closed last month after a 118-year run.

“The bigger problem for us and the rest of the industry is the high cost of doing business,” said Cedd Moses, who used to operate Cole’s and has backed many other bars and restaurants in historic buildings downtown for decades. “That’s what is killing independent restaurants in this city.”

Outside of Clifton's Cafeteria.

Outside of Clifton’s Cafeteria.

(Eric Thayer / Los Angeles Times)

Clifton's Republic owner Andrew Meieran stands next to a boat on the top floor of the historic restaurant in 2024.

Clifton’s Republic owner Andrew Meieran stands next to a boat on the top floor of the historic restaurant in 2024.

(Wally Skalij / Los Angeles Times)

Advertisement

Clifton’s opened and closed repeatedly during the pandemic and, more recently, after a burst pipe caused extensive damage. Meieran opened it for special events such as last Halloween, but it has otherwise been closed.

Police are woefully understaffed and hampered by public policy, said Blair Besten, president of downtown’s Historic Core Business Improvement District, a nonprofit that arranges graffiti removal, trash pickup and safety patrols in the area.

Businesses and residents in the area would like to see a bigger police presence, but there have been protests against that by people who are not from downtown, she said.

“People are starting to see the fruits of the defunding movement,” she said. “It has not led us to a better place as a city.”

Advertisement

The Los Angeles Police Department is making progress downtown, Captain Kelly Muniz said, with violent crime down more than 10% from last year.

“While we’re working very hard to solve crime, to prevent crime, there are still elements such as trash, open-air drug use, homelessness and graffiti,” she said. “We’re swinging in the right direction.”

Retailers have been opting out of downtown L.A., said real estate broker Derrick Moore of CBRE, who helps arrange commercial property leases. Brands have headed to more vibrant nearby neighborhoods such as Echo Park and Silver Lake.

“A lot of operators are just electing to skip over downtown,” he said. “They’re leasing spaces elsewhere, where they feel they have a greater chance at higher sales.”

A man walks past a pile of trash left on the street in the historic district.

A man walks past a pile of trash left on the street in the historic district.

(Eric Thayer / Los Angeles Times)

Advertisement

While some businesses are struggling, many downtown residents say their perceptions of safety are improving and that the area is regaining some vibrancy.

“A lot of people live here. I think people forget that,” Besten said. “We’re all surviving. It’s just hard for all the businesses to survive.”

A green shoot for the Historic Core is Art Night on the first Thursday of every month, when 50 or 60 locations, including permanent art galleries and pop-up galleries in unused storefronts, display art to map-toting visitors who come for the occasion.

They often end up in Spring Street bars, which more typically thrive on weekend nights but are still a draw to downtown.

Advertisement

“I think nightlife will thrive downtown, since bars attract people that don’t mind a little grittier atmosphere,” said Moses. “Our sales are hitting new records at our bars downtown, fortunately, but our costs have risen dramatically.”

A closed sign for Clifton's Cafeteria.

A closed sign for Clifton’s Cafeteria.

(Eric Thayer / Los Angeles Times)

Clifton’s former backer, Meieran, says he doesn’t think things are going to bounce back enough to warrant more massive investment. He has sold the building, and the owner is looking for a new tenant to occupy Clifton’s space. He still controls the Clifton’s name.

While there is still a chance he could let someone else use the name Clifton’s, Meieran is done for now — too many bad memories.

Advertisement

“There was a guy who was terrorizing the front of Clifton’s because he decided he wanted to live in the vestibule in front, and he didn’t want us to operate there,” Meieran said. “He would threaten to kill anybody who came through.”

He doesn’t believe official statistics that show crime and homelessness are way down in the area, and he doesn’t want to restart a business when criminals can so easily erase his hard work.

“What business that’s already on thin margins can survive that?” he said.

Advertisement
Continue Reading

Business

If you shop at Trader Joe’s, it may owe you $100

Published

on

If you shop at Trader Joe’s, it may owe you 0

Trader Joe’s customers might soon get a payout from the popular grocery chain.

The Monrovia-based company agreed to a $7.4-million settlement in a class action lawsuit that claimed customers were left vulnerable to identity theft.

Customers who purchased items with a credit or debit card from March to July in 2019 might be eligible for a payment as part of the settlement.

The plaintiff alleged that some receipts printed in 2019 included 10-digit credit or debit card numbers —double what’s allowed under the Fair and Accurate Credit Transactions Act.

Advertisement

Trader Joe’s “vigorously denies any and all liability or wrongdoing whatsoever,” the grocery chain said in the settlement website. The grocery chain decided to settle to avoid a long and costly litigation process.

The payout will go toward paying impacted customers as well as attorney fees and other expenses.

About $2.6 million will go toward attorney fees, and the plaintiff will receive a $10,000 incentive payment, according to the settlement. The remaining funds will be distributed evenly among customers who submit valid claims.

It’s unclear how much money each customer would get, but the payout could be about $102, according to the settlement notice.

To receive the payout, customers must have received a receipt displaying the first six and last four digits of the card number.

Advertisement

Some customers identified as part of the settlement class have been notified and received a class ID number to file a claim.

Customers have from now until June 6 to file a claim online or by phone.

A customer not identified in the settlement can still submit a claim by entering the first six and last four digits of the card used, along with the date it was used at Trader Joe’s.

Brian Keim, the plaintiff who brought the case, used his debit card at stores in Florida in 2019. He said some stores printed transaction receipts that included the first six and last four digits of customers’ card numbers.

The receipts did not include other personal information, such as the middle digits of the users’ cards, the cards’ expiration dates, or the users’ addresses. No customer has reported identity theft as a result of the receipts since the lawsuit was filed, the grocer said.

Advertisement

However, identity theft doesn’t require submitting a claim for payment.

The settlement was agreed upon by both the grocer and the plaintiff, but still has to be approved by a court. A hearing is set in August.

Continue Reading
Advertisement

Trending