Business
Broken and unreliable EV chargers become a business opportunity for L.A.'s ChargerHelp
Right place, right time, with an eye for opportunity, a commitment to economic growth for all, and a will to get things done. That’s entrepreneur Kameale Terry, co-founder of ChargerHelp, a Los Angeles startup.
She’s tackling a modern problem — the sorry state of electric vehicle public charging stations — while training an often-overlooked workforce for jobs in a growing sector of the economy.
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Billions of dollars are flowing into building out a national EV charging network, with billions more in California. Outside of Tesla’s supercharging network, however, the equipment deployed by several charging companies has proven unreliable, with more than 20% of chargers overall out of order at a given time.
Without reliable public chargers, persuading people to buy EVs to fight climate change and cut pollution will be tougher.
Charger companies say they’re working hard to fix the reliability problem, boosting their own repair and maintenance capabilities, doing more training, and turning to third-party companies like ChargerHelp.
The charger sector is overflowing with young companies hoping to score in a fast-growing market. ChargerHelp, with $21 million in venture capital funding, has developed software programs for charger maintenance and repair. Unlike many competitors, the company also trains workers for network operations and field repair, with a focus on people and communities long overlooked during earlier periods of economic and technological change.
ChargerHelp “is creating great jobs, with an orientation on general and racial diversity,” said David Epstein, chief executive at Unreasonable Group, which links startup companies with investors. But ChargerHelp isn’t just a do-gooder organization, he said. “They have a great business model from a cash flow perspective.”
Like many entrepreneurs in what’s come to be called “cleantech,” the opportunities came somewhat as a surprise. Terry’s story counts as an example of good luck favoring the prepared mind.
She grew up in South L.A. Her large family put strong weight on commitment and hard work. It paid off. She’s risen quickly in any organization she’s become part of. Motivated by the idea of financial success, she took a job with a bank near Philadelphia. Starting out as a part-time teller and ending up as a business-bank manager.
She loved Philly. “One of the greatest things is that there are so many black people,” she said on the Founders Unfound podcast not long after ChargerHelp was founded in 2019. She visited her cousin Ray who worked in Washington, D.C., on Capitol Hill. “Everybody was like a geek, and it was wild to see black wealth concentrated in such a way,” she said. It was inspiring.
Her mother’s recurring cancer brought her back to L.A. in 2016. Saving her energy for caretaking, she took relatively easy job handling customer support calls at EV Connect, a small company that makes software for charging stations. Before long, the growing company asked her to set up a call center and customer experience department.
“The charging stations would just be having these wonky issues,” she said. At the time, charger companies depended heavily on expensive electricians to fix what turned out to be software issues, on equipment for which they were not trained. There was, practically speaking, little awareness of the need for a job called “electric charger technician.”
“It would be super cool to have a workforce who wants to do that,” she said.
She left to work as a consultant to Los Angeles Cleantech Incubator. Its chief executive, Matt Petersen, encouraged her to start a company to train and hire people who could provide technical services to the charging industry. Her first contract was with Southern California Edison to work on electric school bus chargers. The company blasted off from there.
Terry “is a superstar who is able to share a vision for people to rally around and make things happen,” Petersen said. “Her story and Evette’s story is a hero’s journey for us.”
Evette is Evette Ellis, a workforce development expert Terry met at LACI and with whom she felt an immediate rapport. After watching Ellis in action, Terry brought her on at ChargerHelp, and was so impressed she made Ellis a company co-founder.
ChargerHelp’s founders are Southern California natives — Evette Ellis, left, grew up in Compton and Kameale Terry in South L.A.
(Michael Blackshire / Los Angeles Times)
Ellis, who grew up in Compton, wasn’t sure at first. “These clean science-y white folks are good people, and they’re going to save the world, but I didn’t necessarily see myself in that space.”
But she fit right in. In the podcast interview, Terry said that executives in cleantech “talk about equity a lot, and that’s really cool to be part of.”
As a young teenager, Ellis recalls, she watched a woman behind the counter at a pool park daycare center who was obviously in charge and told other people what to do. “That was my first introduction to the idea that there’s work, and then there’s the people that provide the job.” She asked to be hired and by the end of the summer had became a program coordinator.
Ellis earned her job-training chops at the federal Department of Labor’s Job Corps program, whose historic mission is training people who don’t plan to go to college for jobs in the trades. Like Terry, she joined LACI as a consultant.
At ChargerHelp, Ellis set about creating a certified training program for charger technicians, working closely with SAE International, the standards-setting organization for the motor vehicle industry. Training takes roughly six weeks before field deployment.
Beyond the technical material, Ellis emphasizes the importance of attitude. Graduating from a training program into a new job is a major step that not only affects the newly employed but future grads as well. “If you’re not giving it your all, you really are burning a huge bridge,” she says.
A field technician needn’t know software code to do the work. What’s needed is a basic understanding of how electricity works, how EV chargers work, how electric vehicles work, how to handle software programs on a computer or smartphone in concert with remote experts at a network operations center. Federal government certified safety training is an important part of the program, Ellis said.
The kind of job ChargerHelp trains for — combining familiarity with computer software, basic knowledge in electricity and electronics, and a reasonable degree of manual dexterity — will become increasingly common as software continues to infiltrate hardware in everyday life, from Ring doorbells to personal robots to apps on a car’s dashboard screen.
High school grads can do it; so can those who graduate from college but may be lacking skills that match what employers are looking for.
Heaven Holmes of Fresno graduated from Cal State Dominguez Hills in psychology and criminal justice last year and was back home job hunting when her mother saw Terry being interviewed by local TV news. Her mom said “there’s an African American woman on TV hiring here.” Something about charger repair. Holmes applied, got trained, and became a technician at ChargerHelp.
“I didn’t know what to expect, but I’m curious and I’m always going to want to gain more knowledge,” she said. Every day is a new challenge, she said.
She’s happy to be in an industry with a future and a chance to move up the ladder. “The world is changing, and these jobs aren’t as low profile as you’d think. People are excited when they see a charger that’s been broken down for months is working.”
EV charger field technicians earn $20 to $60 an hour, concentrated in the $35 to $40 range. Certified electricians make even more. So far, ChargerHelp has trained 1,000 workers and recently began a program to train the trainers for other companies and workforce development organizations.
ChargerHelp, of course, is far from the only company developing charger software and training workers to use it. Charging network companies such as Flo, ChargePoint, and Electrify America are expanding training programs of their own.
So are charger manufacturers, including ABM. “It’s important to build awareness around the trades in general across America,” said Mark Hawkinson, ABM’s president of technical solutions. “We’re seeing a depletion of skill sets on how to maintain critical infrastructure. Our schools don’t teach shop anymore. We need to get back to those basics.”
Even companies that have relied for decades on fossil fuel dispensation have been moving swiftly into electric vehicle charging, including gas pump installer and maintainer Owl Services. “We’ve seen an uptick in the call for technicians, particularly in the Los Angeles market,” said Owl vice president Dave Patrick. L.A. represents “the highest growth potential” for the company right now.
Marcus Glenn of Detroit was recently trained by ChargePoint but is keeping his options open. He was employed at an automobile heating and air conditioning supplier when he signed up to learn about charger repair. He successfully finished the course but is sticking with his current job — for now. The auto industry is undergoing drastic change, and layoffs are constant threat. Glenn likes knowing he’s prepared for the future. “It’s nice to have some form of stability. I’ll be looking for those opportunities and see where this leads.”
He recommends the move to others. “If you’re curious about it, be a curious cat. Go find out. There’s a lot of ways to get into this industry. There is always going to be work.”
Business
Trump orders federal agencies to stop using Anthropic’s AI after clash with Pentagon
President Trump on Friday directed federal agencies to stop using technology from San Francisco artificial intelligence company Anthropic, escalating a high-profile clash between the AI startup and the Pentagon over safety.
In a Friday post on the social media site Truth Social, Trump described the company as “radical left” and “woke.”
“We don’t need it, we don’t want it, and will not do business with them again!” Trump said.
The president’s harsh words mark a major escalation in the ongoing battle between some in the Trump administration and several technology companies over the use of artificial intelligence in defense tech.
Anthropic has been sparring with the Pentagon, which had threatened to end its $200-million contract with the company on Friday if it didn’t loosen restrictions on its AI model so it could be used for more military purposes. Anthropic had been asking for more guarantees that its tech wouldn’t be used for surveillance of Americans or autonomous weapons.
The tussle could hobble Anthropic’s business with the government. The Trump administration said the company was added to a sweeping national security blacklist, ordering federal agencies to immediately discontinue use of its products and barring any government contractors from maintaining ties with it.
Defense Secretary Pete Hegseth, who met with Anthropic’s Chief Executive Dario Amodei this week, criticized the tech company after Trump’s Truth Social post.
“Anthropic delivered a master class in arrogance and betrayal as well as a textbook case of how not to do business with the United States Government or the Pentagon,” he wrote Friday on social media site X.
Anthropic didn’t immediately respond to a request for comment.
Anthropic announced a two-year agreement with the Department of Defense in July to “prototype frontier AI capabilities that advance U.S. national security.”
The company has an AI chatbot called Claude, but it also built a custom AI system for U.S. national security customers.
On Thursday, Amodei signaled the company wouldn’t cave to the Department of Defense’s demands to loosen safety restrictions on its AI models.
The government has emphasized in negotiations that it wants to use Anthropic’s technology only for legal purposes, and the safeguards Anthropic wants are already covered by the law.
Still, Amodei was worried about Washington’s commitment.
“We have never raised objections to particular military operations nor attempted to limit use of our technology in an ad hoc manner,” he said in a blog post. “However, in a narrow set of cases, we believe AI can undermine, rather than defend, democratic values.”
Tech workers have backed Anthropic’s stance.
Unions and worker groups representing 700,000 employees at Amazon, Google and Microsoft said this week in a joint statement that they’re urging their employers to reject these demands as well if they have additional contracts with the Pentagon.
“Our employers are already complicit in providing their technologies to power mass atrocities and war crimes; capitulating to the Pentagon’s intimidation will only further implicate our labor in violence and repression,” the statement said.
Anthropic’s standoff with the U.S. government could benefit its competitors, such as Elon Musk’s xAI or OpenAI.
Sam Altman, chief executive of OpenAI, the company behind ChatGPT and one of Anthropic’s biggest competitors, told CNBC in an interview that he trusts Anthropic.
“I think they really do care about safety, and I’ve been happy that they’ve been supporting our war fighters,” he said. “I’m not sure where this is going to go.”
Anthropic has distinguished itself from its rivals by touting its concern about AI safety.
The company, valued at roughly $380 billion, is legally required to balance making money with advancing the company’s public benefit of “responsible development and maintenance of advanced AI for the long-term benefit of humanity.”
Developers, businesses, government agencies and other organizations use Anthropic’s tools. Its chatbot can generate code, write text and perform other tasks. Anthropic also offers an AI assistant for consumers and makes money from paid subscriptions as well as contracts. Unlike OpenAI, which is testing ads in ChatGPT, Anthropic has pledged not to show ads in its chatbot Claude.
The company has roughly 2,000 employees and has revenue equivalent to about $14 billion a year.
Business
Video: The Web of Companies Owned by Elon Musk
new video loaded: The Web of Companies Owned by Elon Musk

By Kirsten Grind, Melanie Bencosme, James Surdam and Sean Havey
February 27, 2026
Business
Commentary: How Trump helped foreign markets outperform U.S. stocks during his first year in office
Trump has crowed about the gains in the U.S. stock market during his term, but in 2025 investors saw more opportunity in the rest of the world.
If you’re a stock market investor you might be feeling pretty good about how your portfolio of U.S. equities fared in the first year of President Trump’s term.
All the major market indices seemed to be firing on all cylinders, with the Standard & Poor’s 500 index gaining 17.9% through the full year.
But if you’re the type of investor who looks for things to regret, pay no attention to the rest of the world’s stock markets. That’s because overseas markets did better than the U.S. market in 2025 — a lot better. The MSCI World ex-USA index — that is, all the stock markets except the U.S. — gained more than 32% last year, nearly double the percentage gains of U.S. markets.
That’s a major departure from recent trends. Since 2013, the MSCI US index had bested the non-U.S. index every year except 2017 and 2022, sometimes by a wide margin — in 2024, for instance, the U.S. index gained 24.6%, while non-U.S. markets gained only 4.7%.
The Trump trade is dead. Long live the anti-Trump trade.
— Katie Martin, Financial Times
Broken down into individual country markets (also by MSCI indices), in 2025 the U.S. ranked 21st out of 23 developed markets, with only New Zealand and Denmark doing worse. Leading the pack were Austria and Spain, with 86% gains, but superior records were turned in by Finland, Ireland and Hong Kong, with gains of 50% or more; and the Netherlands, Norway, Britain and Japan, with gains of 40% or more.
Investment analysts cite several factors to explain this trend. Judging by traditional metrics such as price/earnings multiples, the U.S. markets have been much more expensive than those in the rest of the world. Indeed, they’re historically expensive. The Standard & Poor’s 500 index traded in 2025 at about 23 times expected corporate earnings; the historical average is 18 times earnings.
Investment managers also have become nervous about the concentration of market gains within the U.S. technology sector, especially in companies associated with artificial intelligence R&D. Fears that AI is an investment bubble that could take down the S&P’s highest fliers have investors looking elsewhere for returns.
But one factor recurs in almost all the market analyses tracking relative performance by U.S. and non-U.S. markets: Donald Trump.
Investors started 2025 with optimism about Trump’s influence on trading opportunities, given his apparent commitment to deregulation and his braggadocio about America’s dominant position in the world and his determination to preserve, even increase it.
That hasn’t been the case for months.
”The Trump trade is dead. Long live the anti-Trump trade,” Katie Martin of the Financial Times wrote this week. “Wherever you look in financial markets, you see signs that global investors are going out of their way to avoid Donald Trump’s America.”
Two Trump policy initiatives are commonly cited by wary investment experts. One, of course, is Trump’s on-and-off tariffs, which have left investors with little ability to assess international trade flows. The Supreme Court’s invalidation of most Trump tariffs and the bellicosity of his response, which included the immediate imposition of new 10% tariffs across the board and the threat to increase them to 15%, have done nothing to settle investors’ nerves.
Then there’s Trump’s driving down the value of the dollar through his agitation for lower interest rates, among other policies. For overseas investors, a weaker dollar makes U.S. assets more expensive relative to the outside world.
It would be one thing if trade flows and the dollar’s value reflected economic conditions that investors could themselves parse in creating a picture of investment opportunities. That’s not the case just now. “The current uncertainty is entirely man-made (largely by one orange-hued man in particular) but could well continue at least until the US mid-term elections in November,” Sam Burns of Mill Street Research wrote on Dec. 29.
Trump hasn’t been shy about trumpeting U.S. stock market gains as emblems of his policy wisdom. “The stock market has set 53 all-time record highs since the election,” he said in his State of the Union address Tuesday. “Think of that, one year, boosting pensions, 401(k)s and retirement accounts for the millions and the millions of Americans.”
Trump asserted: “Since I took office, the typical 401(k) balance is up by at least $30,000. That’s a lot of money. … Because the stock market has done so well, setting all those records, your 401(k)s are way up.”
Trump’s figure doesn’t conform to findings by retirement professionals such as the 401(k) overseers at Bank of America. They reported that the average account balance grew by only about $13,000 in 2025. I asked the White House for the source of Trump’s claim, but haven’t heard back.
Interpreting stock market returns as snapshots of the economy is a mug’s game. Despite that, at her recent appearance before a House committee, Atty. Gen. Pam Bondi tried to deflect questions about her handling of the Jeffrey Epstein records by crowing about it.
“The Dow is over 50,000 right now, she declared. “Americans’ 401(k)s and retirement savings are booming. That’s what we should be talking about.”
I predicted that the administration would use the Dow industrial average’s break above 50,000 to assert that “the overall economy is firing on all cylinders, thanks to his policies.” The Dow reached that mark on Feb. 6. But Feb. 11, the day of Bondi’s testimony, was the last day the index closed above 50,000. On Thursday, it closed at 49,499.50, or about 1.4% below its Feb. 10 peak close of 50,188.14.
To use a metric suggested by economist Justin Wolfers of the University of Michigan, if you invested $48,488 in the Dow on the day Trump took office last year, when the Dow closed at 48,448 points, you would have had $50,000 on Feb. 6. That’s a gain of about 3.2%. But if you had invested the same amount in the global stock market not including the U.S. (based on the MSCI World ex-USA index), on that same day you would have had nearly $60,000. That’s a gain of nearly 24%.
Broader market indices tell essentially the same story. From Jan. 17, 2025, the last day before Trump’s inauguration, through Thursday’s close, the MSCI US stock index gained a cumulative 16.3%. But the world index minus the U.S. gained nearly 42%.
The gulf between U.S. and non-U.S. performance has continued into the current year. The S&P 500 has gained about 0.74% this year through Wednesday, while the MSCI World ex-USA index has gained about 8.9%. That’s “the best start for a calendar year for global stocks relative to the S&P 500 going back to at least 1996,” Morningstar reports.
It wouldn’t be unusual for the discrepancy between the U.S. and global markets to shrink or even reverse itself over the course of this year.
That’s what happened in 2017, when overseas markets as tracked by MSCI beat the U.S. by more than three percentage points, and 2022, when global markets lost money but U.S. markets underperformed the rest of the world by more than five percentage points.
Economic conditions change, and often the stock markets march to their own drummers. The one thing less likely to change is that Trump is set to remain president until Jan. 20, 2029. Make your investment bets accordingly.
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