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Apple Pay text scam almost cost her $15,000

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Apple Pay text scam almost cost her ,000

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You see a charge you don’t recognize. It looks like it came from a trusted brand. Your instinct kicks in. You want to fix it quickly and move on. That’s exactly what happened to Dorothy.

After a simple text, she found herself on the phone with someone who sounded official, confident and completely convincing. Here’s how she described it:

“I received a text from APPLE Pay, which I don’t even use… It said an Apple Store in CA wants to charge me $144… If I have questions, I should call. DUH! I called and was speaking with the scammer.”

“I received a text from APPLE Pay, which I don’t even use… It said an Apple Store in CA wants to charge me $144… If I have questions, I should call. DUH! I called and was speaking with the scammer.”

— Dorothy

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Within minutes, the situation escalated.

“He knew everything about me… He said I should take out $15,000… He said he was working with the FBI and the FDIC.”

That’s when the pressure really started. Dorothy told me this story when she joined me on my Beyond Connected podcast, and what happened next shows just how far these scams can go.

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10 WAYS TO PROTECT SENIORS FROM EMAIL SCAMS

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The text sent to Dorothy shows how a fake Apple Pay alert uses urgency and a phone number to pull you into a scam. (Kurt “CyberGuy” Knutsson)

How this Apple Pay text scam actually works

This scam follows a pattern that is becoming more common. It combines a fake alert with a live phone call designed to build trust fast.

Here’s what is happening behind the scenes:

Step 1: The fake charge alert

You get a text about a suspicious charge. It looks urgent. It often includes a number to call.

Step 2: You call the scammer

The number connects you directly to a criminal. They pose as Apple, your bank or even law enforcement.

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Step 3: They build credibility

They may know your name, address or bank. That information often comes from past data breaches.

Step 4: They create fear and urgency

You are told your money is at risk. You need to act immediately.

Step 5: They control your next move

In Dorothy’s case, the scammer told her to withdraw $15,000 and lie to her bank about why.

“He said he would stay on the phone with me while I drove to the bank… If anyone asked, I should say I was buying a car.”

That is a major red flag.

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PHISHING SCAM EXPLOITS APPLE MAIL ‘TRUSTED SENDER’ LABEL

Once you call, scammers pose as trusted companies or agencies and pressure you to act quickly. (Kurt “CyberGuy” Knutsson)

The moment everything could have gone wrong

Dorothy drove to the bank with the scammer still on the phone. This is exactly what criminals want. They try to isolate you and keep control of the situation.

But something didn’t feel right.

“When I got to the bank, I recognized one of the employees and told her that I was uncomfortable… She said to hang up immediately.”

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That decision changed everything.

The bank confirmed it was a scam. The calls kept coming from different numbers. Dorothy blocked them all. Fortunately, no money was lost.

Why the Apple Pay text scam feels so real

Scammers are getting better at one thing. They make you feel like you are solving a problem, not being scammed.

Here’s why this one works so well:

  • It uses a trusted name like Apple Pay
  • It creates urgency with a fake charge
  • It moves quickly to a live conversation
  • It uses real personal details to build trust
  • It pressures you to act before you think

They also add authority. Claiming ties to the FBI or FDIC makes people feel like they must comply. In reality, no legitimate agency will ever ask you to move money this way.

The biggest red flags to watch for

If you remember nothing else, remember these:

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  • A text about a charge that tells you to call a number
  • Someone is asking you to withdraw large amounts of cash
  • Instructions to lie to your bank or keep a secret
  • Claims that your money needs to be “protected”
  • Pressure to act immediately

Each one is a warning sign. Together, they confirm it is a scam.

The biggest red flag is being told to move money or keep secrets from your bank or family. (Kurt “CyberGuy” Knutsson)

How to stay safe from Apple Pay text scams

You do not need to outsmart scammers. You just need to slow the situation down.

1) Never trust the number in the message

If you get a suspicious text, do not call the number provided. Look up the official number yourself.

2) Pause before you act

Scammers rely on urgency. Take a moment. Real companies will not rush you like this.

3) Never move money on someone else’s instructions

No bank, tech company or government agency will ask you to withdraw cash to “protect” it.

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4) Use strong antivirus software

Strong antivirus software can help detect malicious links, block scam websites and warn you before you engage with risky content. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

5) Remove your personal data from the web

Scammers often use data from breaches to sound convincing. A data removal service can help reduce your exposure and limit what criminals can find about you online. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

6) Talk to someone you trust

A quick conversation with a friend, family member or bank employee can stop a scam cold.

7) Add extra protection

Consider identity monitoring services that alert you if your information is being misused. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.

What to do if this happens to you

Even if you did not lose money, take a few steps right away:

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  • Contact your bank using the number on your card
  • Place a fraud alert on your credit
  • Consider freezing your credit
  • Monitor your accounts closely
  • Block any follow-up calls or texts

These steps help protect you from future attempts.

What this means for you

This scam did not begin with a complex hack. Instead, it started with a simple text. That is what makes it so dangerous. At first, it looks routine. Then urgency takes over. As a result, anyone can feel pressured to act quickly and without thinking.

In many cases, the situation feels real. That is how people get pulled into a conversation that seems legitimate. In Dorothy’s case, she trusted her instincts at the right moment. Because of that decision, fortunately, she did not lose $15,000.

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Kurt’s key takeaways

Scammers target more than technology. They focus on human behavior. They create pressure, build trust and keep you engaged long enough to make a mistake. However, you can break the cycle. A single pause can disrupt the scam. Asking one question can expose it. Even a quick conversation with someone you trust can stop it. If you’d like to hear more of Dorothy’s story, you can catch our full conversation on my Beyond Connected podcast at getbeyondconnected.com/

If you got a text like this right now, would you pause or would you call? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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The Vergecast Vergecast, 2026 edition

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The Vergecast Vergecast, 2026 edition

We get a lot of questions about how The Verge works. And how The Vergecast works. And how we make money. And whether some of that money helps Nilay buy more jackets, several yachts, or something else entirely. So, every once in a while, we spend an episode of the podcast answering as many questions as we can.

On this episode of The Vergecast, Nilay and David are joined by The Verge’s publisher, Helen Havlak, to talk about ads, subscriptions, our website, our audience, and more. Then, Nilay and David answer some more questions about how we think about journalism, our relationship with Verge alumni, video podcasts, and (of course) Brendan Carr.

Thanks to everyone who sent us questions for this episode, and please keep them coming! You can always call the Vergecast Hotline (866-VERGE11) or send us an email (vergecast@theverge.com) with your questions, thoughts, feelings, and misgivings about everything we’re up to. We truly love hearing from you. And if you want to be part of everything we’re up to, and help make The Verge even bigger and better, the best thing you can do is subscribe! You even get all our podcasts ad-free.

Oh, and also, in case you missed it yesterday, be sure and check out our emergency pod on the news that Tim Cook is stepping down as Apple CEO. We’ll be talking more about the future of Apple on Friday’s show, too, so send questions if you have ’em!

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Alexa+ lets you order food like a real conversation

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Alexa+ lets you order food like a real conversation

NEWYou can now listen to Fox News articles!

You’re hungry, and your stomach’s already growling. Normally, you’d grab your phone, open your favorite delivery app and start scrolling through endless restaurant lists. Tap a few menus, pick a few items and before you know it, you’ve built your order piece by piece.

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But with Amazon Alexa+, you can skip all that tapping and scrolling. Just tell Alexa what you’re in the mood for, change your mind halfway or add something extra as you go, like you’re chatting with someone taking your order.

That’s the new idea behind Alexa+. Amazon has rolled out a voice-powered food ordering feature that lets you get delivery from Uber Eats and Grubhub without ever opening an app. Just say what you want, and Alexa handles the rest. 

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  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com – trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

ALEXA.COM BRINGS ALEXA+ TO YOUR BROWSER

Amazon Alexa+ now lets users order food from Uber Eats and Grubhub by voice, turning delivery into a back-and-forth conversation instead of a series of taps. (Michael Nagle/Bloomberg via Getty Images)

What you need to use Alexa+

Now, before you start ordering with your voice, there are a few quick setup steps.

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  • You need an Alexa+ compatible device, like an Echo Show
  • You must link your Uber Eats or Grubhub account in the Alexa app
  • Your past orders can sync automatically for quick reordering

Once that’s done, it becomes a hands-free experience. 

How to set up Alexa+ for food ordering (step by step)

We set this up using the Amazon Alexa app on a phone, and these are the exact steps we followed. The menus may look slightly different depending on your device.

  • Open the Alexa app on your phone
  • Tap “More” (it usually has three horizontal lines)
  • Tap “Alexa+ Store”
  • Use the search bar and type in Uber or Grubhub.
  • Tap the service you want
  • When it appears, tap to open it.
  • Tap “Connect” or “Enable” (You may see a page from “pitangui.amazon.com” during setup. That’s part of Amazon’s system and is safe if you open it from the Alexa app. )
  • Next, sign in to your account on your phone
  • Tap “Grant access”
  • Tap “Continue”
  • Tap “Close” to return to the app

After we linked our Grubhub account, we got a confirmation email saying everything was successfully connected. Once that’s all done, it becomes a hands-free experience.

To actually place an order, go to your Echo device and say, “Alexa, I want to order food,” then follow the prompts on the screen. Note: the feature is still rolling out and works best on newer Echo Show devices.

You can also manage or remove the connection anytime in the Alexa app by going to: Alexa AppMenu > Settings > Manage Alexa+ Services Unlink & Revoke Permissions 

How Alexa+ actually builds your order

After you’re set up, this is where things start to change. For years, voice assistants followed a simple pattern. You ask something. It answers. That’s it.

With Amazon Alexa+, that model shifts. Instead of giving one command at a time, you can carry on a back-and-forth conversation.

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You might start with:

  • “Show me Mexican food”
  • “Actually, let’s do pizza”
  • “Add a large pepperoni with extra cheese”
  • “Wait, make that two”

The system updates your order in real time. If you change your mind, it adjusts instantly on screen. Even better, it only jumps in when you need help. That means fewer interruptions and a smoother flow.

GRUBHUB CONFIRMS DATA BREACH AMID EXTORTION CLAIMS

With Alexa+, Amazon is pushing voice ordering beyond basic commands, letting users browse restaurants, customize meals and check delivery status through natural conversation. (Michael Nagle/Bloomberg via Getty Images)

How Alexa+ lets you customize your order

This is where things start to feel different from anything we’ve seen before.

You can explore like you’re talking to a person

You don’t need exact menu names. Say something like “meat lovers pizza,” and Alexa+ finds the closest match. Want dessert? Just ask. Curious what’s popular? Ask that too.

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You can change your mind mid-order

Most apps make you backtrack. Alexa+ lets you pivot on the fly. Add items. Remove them. Adjust quantities. Switch restaurants entirely. Everything updates live on your screen.

You see the full breakdown before you pay

Before checkout, you’ll get a clear summary:

  • Item names
  • Quantities
  • Individual prices
  • Total cost

That transparency matters, especially when small add-ons can quickly add up.

You can track your delivery with your voice

Once your order is placed, you can simply ask:

“Alexa, where’s my food?”

No need to dig through notifications or open another app.

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Why Amazon is pushing Alexa+ now

This isn’t just about food delivery. Amazon is testing a bigger idea. It wants Alexa+ to adapt based on what you’re trying to do. Ordering food needs flexibility. Checking the weather doesn’t. So instead of one rigid interaction style, Alexa+ shifts its behavior depending on the task. Food ordering is just the beginning. Amazon is already hinting at future uses like grocery shopping and travel planning.

GRUBHUB LAUNCHES FIRST-EVER COMMERCIAL DRONE FOOD DELIVERY SERVICE IN NEW JERSEY
 

Amazon’s new Alexa+ food-ordering feature connects with Uber Eats and Grubhub, allowing users to build, change and track delivery orders without opening an app.

What this means to you

This feature sounds convenient, and in many ways it is. Still, there are a few things worth thinking about before you start ordering dinner out loud. First, it makes ordering easier. That’s great for speed, but it can also make spending feel effortless. When ordering becomes a conversation, it’s easy to keep adding items without paying attention to the total. Second, your data matters. Linking accounts means Amazon can connect your voice activity with your food habits. That includes what you order, when you order and how often. Third, it changes how you interact with technology. Instead of tapping and scrolling, you’re relying on AI to interpret what you mean. That saves time, but it also means trusting the system to get things right. Finally, it may reshape your habits. If this becomes second nature, opening apps could start to feel old-fashioned before long.

Take my quiz: How safe is your online security?

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Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

Ordering food has always been simple. Now it’s becoming conversational. That shift might sound small, but it signals something bigger. Technology is moving away from commands and toward natural interaction. The goal is to make devices feel less like tools and more like assistants. The real question is how far that goes. If your device can handle dinner tonight, what else will it manage tomorrow?

And here’s something to think about: At what point does convenience start making decisions for you instead of helping you make them? Let us know by writing to us at Cyberguy.com.

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  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

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Tim Cook will still be Apple’s Trump whisperer

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Tim Cook will still be Apple’s Trump whisperer

Though Tim Cook is shedding his CEO title for the role of Apple’s executive chairman, it appears he’ll keep one of his most important duties: that of the company’s Trump whisperer.

“As executive chairman, Cook will assist with certain aspects of the company, including engaging with policymakers around the world,” Apple writes in a press release. Translation: he’s sticking around to deal with thorny political relationships — in particular the one with President Donald Trump.

Throughout his tenure, Cook has navigated Apple through tricky political terrain. He’s had to balance the company’s massive business interest in China with US policymakers’ concerns, and he’s worked to appease Trump for favorable regulatory decisions, without alienating too many Apple employees and customers in the process.

Cook has navigated Apple through tricky political terrain

The task of wooing Trump has repeatedly placed Cook in embarrassing situations: Cook showed the president around a factory in Texas in 2019, where Trump wrongly boasted that because of his policies, Apple was building a new manufacturing plant in the US. Last year, he presented Trump with a symbolic gift of “Made in the USA” glass from Apple supplier Corning set in 24-karat gold.

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Recently, Cook took criticism from Trump critics for attending a movie night at the White House, for a screening of the documentary Melania, the same day that Alex Pretti was killed by federal agents on the streets of Minneapolis during a protest against Immigration and Customs Enforcement. Cook later vaguely referred to the “events in Minneapolis,” and referenced a “good conversation with the president.”

As Apple’s senior vice president of hardware engineering John Ternus takes over as CEO, the company will need to overcome significant policy challenges, including global efforts to regulate AI, and a push for app stores to verify user ages. Lucky for Ternus, Cook will still be there to take on that job.

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