Business
Israel’s A.I. Experiments in Gaza War Raise Ethical Concerns
In late 2023, Israel was aiming to assassinate Ibrahim Biari, a top Hamas commander in the northern Gaza Strip who had helped plan the Oct. 7 massacres. But Israeli intelligence could not find Mr. Biari, who they believed was hidden in the network of tunnels underneath Gaza.
So Israeli officers turned to a new military technology infused with artificial intelligence, three Israeli and American officials briefed on the events said. The technology was developed a decade earlier but had not been used in battle. Finding Mr. Biari provided new incentive to improve the tool, so engineers in Israel’s Unit 8200, the country’s equivalent of the National Security Agency, soon integrated A.I. into it, the people said.
Shortly thereafter, Israel listened to Mr. Biari’s calls and tested the A.I. audio tool, which gave an approximate location for where he was making his calls. Using that information, Israel ordered airstrikes to target the area on Oct. 31, 2023, killing Mr. Biari. More than 125 civilians also died in the attack, according to Airwars, a London-based conflict monitor.
The audio tool was just one example of how Israel has used the war in Gaza to rapidly test and deploy A.I.-backed military technologies to a degree that had not been seen before, according to interviews with nine American and Israeli defense officials, who spoke on the condition of anonymity because the work is confidential.
In the past 18 months, Israel has also combined A.I. with facial recognition software to match partly obscured or injured faces to real identities, turned to A.I. to compile potential airstrike targets, and created an Arabic-language A.I. model to power a chatbot that could scan and analyze text messages, social media posts and other Arabic-language data, two people with knowledge of the programs said.
Many of these efforts were a partnership between enlisted soldiers in Unit 8200 and reserve soldiers who work at tech companies such as Google, Microsoft and Meta, three people with knowledge of the technologies said. Unit 8200 set up what became known as “The Studio,” an innovation hub and place to match experts with A.I. projects, the people said.
Yet even as Israel raced to develop the A.I. arsenal, deployment of the technologies sometimes led to mistaken identifications and arrests, as well as civilian deaths, the Israeli and American officials said. Some officials have struggled with the ethical implications of the A.I. tools, which could result in increased surveillance and other civilian killings.
No other nation has been as active as Israel in experimenting with A.I. tools in real-time battles, European and American defense officials said, giving a preview of how such technologies may be used in future wars — and how they might also go awry.
“The urgent need to cope with the crisis accelerated innovation, much of it A.I.-powered,” said Hadas Lorber, the head of the Institute for Applied Research in Responsible A.I. at Israel’s Holon Institute of Technology and a former senior director at the Israeli National Security Council. “It led to game-changing technologies on the battlefield and advantages that proved critical in combat.”
But the technologies “also raise serious ethical questions,” Ms. Lorber said. She warned that A.I. needs checks and balances, adding that humans should make the final decisions.
A spokeswoman for Israel’s military said she could not comment on specific technologies because of their “confidential nature.” Israel “is committed to the lawful and responsible use of data technology tools,” she said, adding that the military was investigating the strike on Mr. Biari and was “unable to provide any further information until the investigation is complete.”
Meta and Microsoft declined to comment. Google said it has “employees who do reserve duty in various countries around the world. The work those employees do as reservists is not connected to Google.”
Israel previously used conflicts in Gaza and Lebanon to experiment with and advance tech tools for its military, such as drones, phone hacking tools and the Iron Dome defense system, which can help intercept short-range ballistic missiles.
After Hamas launched cross-border attacks into Israel on Oct. 7, 2023, killing more than 1,200 people and taking 250 hostages, A.I. technologies were quickly cleared for deployment, four Israeli officials said. That led to the cooperation between Unit 8200 and reserve soldiers in “The Studio” to swiftly develop new A.I. capabilities, they said.
Avi Hasson, the chief executive of Startup Nation Central, an Israeli nonprofit that connects investors with companies, said reservists from Meta, Google and Microsoft had become crucial in driving innovation in drones and data integration.
“Reservists brought know-how and access to key technologies that weren’t available in the military,” he said.
Israel’s military soon used A.I. to enhance its drone fleet. Aviv Shapira, founder and chief executive of XTEND, a software and drone company that works with the Israeli military, said A.I.-powered algorithms were used to build drones to lock on and track targets from a distance.
“In the past, homing capabilities relied on zeroing in on to an image of the target,” he said. “Now A.I. can recognize and track the object itself — may it be a moving car, or a person — with deadly precision.”
Mr. Shapira said his main clients, the Israeli military and the U.S. Department of Defense, were aware of A.I.’s ethical implications in warfare and discussed responsible use of the technology.
One tool developed by “The Studio” was an Arabic-language A.I. model known as a large language model, three Israeli officers familiar with the program said. (The large language model was earlier reported by Plus 972, an Israeli-Palestinian news site.)
Developers previously struggled to create such a model because of a dearth of Arabic-language data to train the technology. When such data was available, it was mostly in standard written Arabic, which is more formal than the dozens of dialects used in spoken Arabic.
The Israeli military did not have that problem, the three officers said. The country had decades of intercepted text messages, transcribed phone calls and posts scraped from social media in spoken Arabic dialects. So Israeli officers created the large language model in the first few months of the war and built a chatbot to run queries in Arabic. They merged the tool with multimedia databases, allowing analysts to run complex searches across images and videos, four Israeli officials said.
When Israel assassinated the Hezbollah leader Hassan Nasrallah in September, the chatbot analyzed the responses across the Arabic-speaking world, three Israeli officers said. The technology differentiated among different dialects in Lebanon to gauge public reaction, helping Israel to assess if there was public pressure for a counterstrike.
At times, the chatbot could not identify some modern slang terms and words that were transliterated from English to Arabic, two officers said. That required Israeli intelligence officers with expertise in different dialects to review and correct its work, one of the officers said.
The chatbot also sometimes provided wrong answers — for instance, returning photos of pipes instead of guns — two Israeli intelligence officers said. Even so, the A.I. tool significantly accelerated research and analysis, they said.
At temporary checkpoints set up between the northern and southern Gaza Strip, Israel also began equipping cameras after the Oct. 7 attacks with the ability to scan and send high-resolution images of Palestinians to an A.I.-backed facial recognition program.
This system, too, sometimes had trouble identifying people whose faces were obscured. That led to arrests and interrogations of Palestinians who were mistakenly flagged by the facial recognition system, two Israeli intelligence officers said.
Israel also used A.I. to sift through data amassed by intelligence officials on Hamas members. Before the war, Israel built a machine-learning algorithm — code-named “Lavender” — that could quickly sort data to hunt for low-level militants. It was trained on a database of confirmed Hamas members and meant to predict who else might be part of the group. Though the system’s predictions were imperfect, Israel used it at the start of the war in Gaza to help choose attack targets.
Few goals loomed larger than finding and eliminating Hamas’s senior leadership. Near the top of the list was Mr. Biari, the Hamas commander who Israeli officials believed played a central role in planning the Oct. 7 attacks.
Israel’s military intelligence quickly intercepted Mr. Biari’s calls with other Hamas members but could not pinpoint his location. So they turned to the A.I.-backed audio tool, which analyzed different sounds, such as sonic bombs and airstrikes.
After deducing an approximate location for where Mr. Biari was placing his calls, Israeli military officials were warned that the area, which included several apartment complexes, was densely populated, two intelligence officers said. An airstrike would need to target several buildings to ensure Mr. Biari was assassinated, they said. The operation was greenlit.
Since then, Israeli intelligence has also used the audio tool alongside maps and photos of Gaza’s underground tunnel maze to locate hostages. Over time, the tool was refined to more precisely find individuals, two Israeli officers said.
Business
Landmark downtown apartment tower faces foreclosure
A landmarked downtown Los Angeles apartment building designed by famed Los Angeles architect John Parkinson is on the market as its owners face foreclosure.
Residences in the Metropolitan, a 10-story tower built in 1913, are nearly filled with tenants but its ground floor retail spaces on Broadway and 5th Street are unoccupied, as are other street-level stores in downtown’s Historic Core.
The historic building was once considered one of the best in the city and is owned by the Fallas family, which operated a chain of value-priced clothing stores based in Gardena including one called Fallas Paredes in the Metropolitan.
Fallas-Paredes at 449 S. Broadway, Los Angeles, CA 90013.
(Google Maps)
Around 2011, Michael Fallas, who once worked in family’s downtown store as a stock boy, converted the upstairs floors from offices to apartments while continuing to operate Fallas Paredes. The store closed more than five years ago in the wake of a 2018 filing by its parent company for Chapter 11 bankruptcy protection.
Earlier this month in state Superior Court, a special servicer representing Fallas’ lender asked for a judicial foreclosure of the property, alleging that Fallas had stopped making payments on a $32 million loan dating to 2017. After leasing the property for years, Fallas bought the building in the 1990s.
Fallas didn’t respond to requests for comment.
The location of the Metropolitan where the buildings stands was hailed in a Times story in 1912, saying “it is regarded by many realty men as the most valuable piece of real estate in Los Angeles.”
The building today is recognized as a city historic-cultural monument because “Broadway became the commercial center of the Southland, a title it retained until well after World War II,” with its development, the city said. One of the architects who designed the Metropolitan in the Beaux-Arts style was John Parkinson, who is credited with designing such well-known local structures as City Hall, the Los Angeles Memorial Coliseum and Union Station.
Notable tenants in the Metropolitan have included the Los Angeles Public Library, Owl Drug Co., variety store J.J. Newberry and real estate company Janns Investment Co., which sold the land where UCLA is built and developed Westwood Village, among other Los Angeles neighborhoods.
In recent years, the buildings around the Metropolitan have struggled to keep retail tenants after a spurt of residential conversions of historic buildings starting in the early 2000s brought commerce to the neighborhood. Many downtown businesses have struggled since the pandemic reduced occupancy in offices downtown and reduced the flow of visitors.
“The lack of bodies on the street is generally hurting downtown, and that’s one of the reasons that has building has problems,” said downtown real estate broker Hal Bastian, who lives in the Historic Core.
There are close to 1,000 residential units in historic buildings at the intersection of Broadway and 5th Street, Bastian said, but all the ground floor stores are closed. Drug stores there suffered substantial losses from shoplifting he said, and now, “our challenge on Broadway is leasing.”
The 88 apartments in the Metropolitan are 91% rented, according to a listing for the property by the Zacuto Group, which also touts its roof deck with pool, fitness center and barbecue grills. No sale price is set.
Business
January 2025 wildfire victims seek tougher penalties against State Farm over claims handling
A fire survivors’ group announced Thursday it was seeking tougher penalties against State Farm over its handling of January 2025 wildfire claims.
The Every Fire Survivor’s Network said it was petitioning to join a state enforcement action announced this year against the company to make sure the case results in meaningful changes at California’s largest home insurer.
“We’re seeking a systematic review of all their claims and penalties calibrated to the actual scale of the harm — and we’re seeking the payouts that families are owed,” said Joy Chen, executive director of the group, at a Pacific Palisades news conference joined by victims of the fires.
The Department of Insurance in May filed an administrative action against State Farm General — the subsidiary of the giant Bloomington, Ill., insurer that handles California home insurance — after completing a “market conduct” exam.
The Jan. 7, 2025, fire damaged or destroyed more than 18,000 structures and killed 31 people.
State Farm has received more January 2025 claims than any other insurer — more than 13,700 auto and homeowners claims as of May 4, with payouts totaling $5.7 billion, according to the company.
The market conduct exam looked at 220 sample claims filed by the victims and found 398 violations of state law in about half of them.
Among other alleged violations, it found that the company failed in numerous cases to pursue a “thorough, fair and objective investigation” into claims, failed to come to “prompt, fair, and equitable settlements” and made settlement offers that were “unreasonably low.”
In announcing the action, Insurance Commissioner Ricardo Lara called the company’s claims handling “unacceptable” and said his department was taking “decisive action to hold them accountable.”
The state is seeking a “cease and desist” order to stop the insurer from engaging in unfair or deceptive practices.
It also has threatened to suspend State Farm’s license over the alleged violations, which each carry a penalty of up to $5,000 — or twice that figure if found to be willful. That could amount to a penalty of $2 million or more.
The threat to actually suspend State Farm’s license and its authority to write policies has been viewed skeptically by some, given its roughly 20% market share of the state’s home insurance market.
The company, which had an opportunity to include its responses in the exam report, denied fault in some cases and admitted fault in others. It often blamed problems on individual adjusters and denied systemic issues with its claims handling.
The petition filed by the wildfire survivor’s group criticizes the sample size of the market conduct exam as too small to capture all the alleged deficiencies in State Farm’s claims handling, which it claims are a “general business practice” of the company.
The group is seeking to conduct discovery, cross examine witnesses, present testimony from fire victims and bring more that 1,600 firsthand policyholder statements regarding State Farm’s practices into evidence, according to the petition.
It also wants State Farm to reopen cases in which claimants were paid too little, and it is seeking to participate in settlement discussions in order to increase any penalty State Farm would pay.
It calculated that a $2-million penalty would amount to a minute fraction of the assets of the State Farm Group.
“I submit to you that doesn’t defer bad conduct, it just allows you to continue to do it,” said Michelle Meyers, an attorney for Every Fire Survivor’s Network, at the news conference.
Consumer Watchdog, which has been a harsh critic of State Farm, also is providing legal support for victims’ effort.
Sevag Sarkissian, a spokesperson for State Farm, said the company was aware of the petition.
“We recognize that many wildfire survivors, including those that are State Farm General policyholders, continue to face difficult recovery challenges,” he said. “Our focus remains on helping customers recover.”
Michael Soller, a spokesperson for Lara, said the department is “acting with urgency to assist wildfire survivors in their ongoing recovery by investigating formal complaints filed by survivors and conducting the expedited market conduct exam that led to this enforcement action.”
He added that the department’s position is the state’s Administrative Procedure Act does not contemplate the commissioner or department staff authorizing intervention requests in the case.
He said that would be a hearing officer’s or administrative law judge’s decision when one is assigned to the case.
Meyers acknowledged the request was novel but said her reading of the law is that Lara can make the decision because no judge is yet assigned.
In response to the criticism, State Farm pledged earlier this year to improve its claims handling, including by providing single points of contact and improved communication so there are “fewer handoffs, fewer repeated explanations, and seamless support.”
It also named a new vice president of customer relations for State Farm General.
Business
Uber, California lawyers say deal reached to avert dueling ballot initiative showdown
The state’s trial attorneys and Uber say they have reached a last-minute deal to scrap their dueling ballot measures and avert what was gearing up to be one of most expensive battles of the November election.
The deal, which comes a day after both measures qualified for the November ballot, has Uber agreeing to bulk up safety measures, while the trial attorneys will limit how much they can claim for lien-based medical treatment of victims who get in Uber or Lyft accidents, according to spokespeople for both sides of the campaign.
“Both sides agree: Californians deserve a system that’s safe, fair, and accountable,” read a joint statement from Uber and the Consumer Attorneys of California, a powerful attorney trade group. “This agreement protects patients from unnecessary treatment or getting overcharged, ensures access to medical care and legal representation, and strengthens safety measures.”
The agreement, finalized Thursday, means the ride-share giant will kill its ballot measure to cap how much attorneys can earn in vehicle collision cases and limit medical damages to rates based on insurance. Uber has argued that the costs for medical treatment done on a lien, which allows doctors to get paid from a cut of the plaintiff’s payout, far exceed what it would cost if the victim had used their own insurance.
In return, the Consumer Attorneys of California will cancel its competing ballot measure that sought to increase legal liability for ride-share companies if a passenger is sexually assaulted by a driver. The measure followed an investigation by the New York Times into sexual assault by drivers.
Both sides had poured tens of millions into the campaigns, plastering billboards across Los Angeles.
Lawyers claimed the fight had turned existential with the measure threatening to decimate the profit margin of many personal injury cases and leave drivers with small or thorny cases unable to find an attorney willing to take their case.
Spokespeople say the deal is predicated on their agreement being codified into a bill within the next week. Otherwise, they said, each side will move forward with its ballot measure.
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