Cleveland, OH

Bad gas! Northeast Ohio gas station customers out thousands in repairs, and the problem just got worse

Published

11 months ago

January 25, 2025

Bad gas! Northeast Ohio gas station customers out thousands in repairs, and the problem just got worse

CLEVELAND, Ohio (WOIO) – Scott Bauchmoyer, of Avon, knew there was something wrong when he tried to start his 2022 Jeep Wagoneer Monday morning.

“I jumped in the car to start it up, and it just started sputtering. Lights started flashing, and there was a giant puff of white smoke,” Bauchmoyer said.

Bauchmoyer had his Jeep towed to the dealership, and he told 19 News he was shocked when the mechanic called to see when he had gotten gas last.

“In the back of my mind I thought to myself, ‘Oh God what happened?’“ Bauchmoyer said.

Bauchmoyer relayed that he had gotten gas Sunday morning from the Circle K at 36071 Chester Rd. in Avon.

The mechanic told Bauchmoyer there was diesel in his gas tank and fuel lines.

“My immediate reaction was no way. I’ve gotten gas, I’ve been driving for 26 years, I’ve gotten gas thousands of times. I couldn’t be that absent-minded,” Bauchmoyer said.

Bauchmoyer’s repairs cost him $1,100, plus the cost of renting a car and the tow. He says he wants to be made whole by Circle K.

He claims he contacted Circle K corporate, and they asked for detailed information, but he has not heard back.

Circle K has now confirmed to 19 News that diesel fuel was inadvertently delivered and pumped into the unleaded fuel storage tanks.

But it gets worse.

After seeing our story, 19 News took a call from the driver of a Ford F350, which runs on diesel.

Wanting to remain anonymous, he told us he was also at the same Circle K on Sunday to fill up, and now his truck is in the repair shop because it was filled with unleaded gas.

Circle K has confirmed this was a case of what’s known as a “cross drop,” where diesel was put into the unleaded storage tanks, and unleaded was put into the diesel storage tanks.

“At Circle K, we guarantee and stand by the quality of our fuels. However, issues sometimes arise, and customers should report them as soon as possible to us for review by our claims department. The car troubles experienced by some customers who purchased fuel at our location in Avon on January 19 resulted from fuels being delivered inadvertently into the wrong underground storage tanks. As soon as we became aware of the situation, we shut down fuel pumps at this location. We apologize to any customers affected by this issue, and we are working to assist them with their claims. In the meantime, we have removed and replaced the fuel in the affected storage tanks, and our pumps are once again operational. Customers whose vehicles may have been impacted at this location may contact Circle K Customer Service toll free at 1-855-276-1947. We will help them through the claims process, including the necessary documentation. After reviewing and verifying the claim, we’ll reimburse customers for any repairs or associated costs related to this issue.”

When we called the gas station itself, the manager told us they have no comment on the issue. They would not provide any information for corporate officials or the franchise owner and hung up the phone.

The Lorain County Weights and Measures Supervisor confirmed to 19 News he visited the Circle K, where they admitted to him they had a problem with their gas.

In the state of Ohio, Weights and Measures departments are only allowed to make sure the amount of gas coming out of the pump is accurate.

They are not allowed to test what’s in the gas itself, so the Lorain County supervisor could only speculate the Circle K was given a bad delivery.

The question now is how long was the bad gas dispensed?

Circles K claims it was just on Sunday, Jan. 19, and they are currently fielding claims from 14 customers.

We also spoke with Annie’s Auto in Avon which has already repaired one vehicle that apparently also filled up with the bad gas.

The mechanic in that case said it was a fairly simple repair of flushing out the gas tank, the lines, replacing spark plugs and running cleaner through the car.

That vehicle is running fine now. The cost of this repair, though, is about $1,200.

While that was a “simple repair,” running diesel in an engine could impact more parts, including a catalytic converter.

Repairs could cost $3,000 or more.

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Cleveland, OH

Cleveland salt mine works year-round to keep Ohio roads safe

Published

10 hours ago

December 19, 2025

Press Room

Cleveland salt mine works year-round to keep Ohio roads safe

CLEVELAND, Ohio (WOIO) – Road safety across Ohio begins 1,800 feet below Lake Erie at Cleveland’s Cargill salt mine near Whiskey Island.

19 News made the journey under ground to Cleveland’s Cargill salt time.

Superintendent of production Andrew Staker describes the operation as a “mini-city” where about 250 employees produce the salt that clears our roads and sidewalks.

“We provide over half the salt used here in the state of Ohio. Our salt also goes all over the Great Lakes Region even Virginia,” said Staker.

Thousands of tons of salt pass through this belt, and 500-700 trucks are loaded with salt each day.

Staker said his team works nonstop.

“It’s a big misconception that the mine is only busy during the wintertime,” said Staker. “We prepare in the springtime, so it is full giddy up. We are making salt all year round.”

Just like everyone else, Staker and his time are feeling the effects of winter’s early arrival.

“We take a lot of it snowfall by snowfall, so as demand ramps up, our teams here will put in extra overtime days to be able to meet customer demand,” said Staker.

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Cleveland, OH

Semi-truck rips down power lines in Cleveland’s Ohio City neighborhood for 4th time since July

Published

22 hours ago

December 19, 2025

Press Room

Semi-truck rips down power lines in Cleveland’s Ohio City neighborhood for 4th time since July

CLEVELAND, Ohio (WOIO) – The city of Cleveland is looking into why wires are dangling from West 25th Street in Ohio City.

Sam McNulty, owner of Nano Brew, says trucks are ripping through wires at the intersection of 25th Street and Bridge Avenue.

“4 times that cable has gone down,” McNulty said. “We’re shocked that whoever is in charge of that cable hasn’t figured out a way to elevate it a little bit more.”

In July, Ring doorbell footage caught a semi hitting the wires. You could see the wires falling to the ground.

Luckily, McNulty said, it’s a communication wire, but that doesn’t make the problem go away.

“This is a very active street tons of pedestrians, bicyclists, families, people are here almost 24 hours a day,” said McNulty.

The most recent incident was Thursday morning. McNulty says a crew wrapped ropes around the fallen wire.

“I am definitely not a line engineer but when I see random rope tied with pretty sketchy looking knots holding the cable up I think that’s probably not Osha approved,” said McNulty.

19 News reached out to the city of Cleveland, which said it is looking into the issue.

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Cleveland, OH

Ohio National Guard members from Cleveland save woman while stationed in D.C.

Published

1 day ago

December 18, 2025

Press Room

Ohio National Guard members from Cleveland save woman while stationed in D.C.

CLEVELAND, Ohio (WOIO) -A group of Ohio National Guard members, some from Cleveland, saved a woman’s life last week while on the Joint Task Force D.C. mission in the nation’s capital.

According to officials with the Army, a group of four soldiers from the 323rd Military Police Company, Ohio Army National Guard were on routine patrol when they heard a husband frantically calling for help.

The group of four, including Staff Sgt. Jered Moran, Sgt. James Nelson, Sgt. Jeremiah Slagle and Spc. Gogo Simitcievski, ran about the length of a football field to see if they could help.

Four Ohio National Guard members, some from Cleveland, were honored this week for saving a woman’s life in D.C. while on patrol.(Source: DVIDS JTF-DC)

When they arrived they found an unresponsive 34-year-old woman in the driver’s seat of a car and found she had no pulse and was not breathing.

The team immediately began CPR and rescue breaths in shifts for about six minutes before and ambulance arrived.

“To be on this mission is an honor,” said Moran. “My Soldiers and I are proud Ohioans and are grateful for the opportunity to serve in our nation’s capital by helping others.”

Officials have confirmed the woman was taken to a local hospital and is expected to make a full recovery.

The four men were recognized at a small ceremony this week and continue their mission in D.C.

According to the Army the four, “received a Coin from the D.C. National Guard Senior Enlisted Leader, Command Sergeant Major Ronald L. Smith, recognizing them for lifesaving actions.”

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