Hawaii
Shiels: How a Hawaii native found a home, and career, at Loews Miami Beach Hotel
Students in the Michigan State University School of Hospitality and Business may want to meet Mutlu Kucuk, who studied in Hawaii and works in Miami.
Standing behind a hotel front desk recently, Kucuk watched a family push a stroller toward the pool; a stylish young couple in cleavage and linen gliding out into the South Beach scene; and a mustachioed South American businessman, who just enjoyed VIP check-in, heading toward the elevator with his room key in one hand and a glass of champagne in the other.
Such is life at Loews Miami Beach Hotel, an oceanfront property that is a buzzing hub of haute couture, cuisine, music, and art in the heart of Florida’s famous neon, art deco playground.
Grateful, Kucuk takes it all in as his mind takes him back in time to the day when he took a job working behind the desk. But now, 23 years into his career, he is managing director of Loews Miami Beach Hotel and the Loews Coral Gables Hotel across town.
He stops by the desk to remind himself of his fortune.
“So many opportunities Loews, as a brand, has given me and allowed me to provide for my family and loved ones.”
As a young man, he studied business in Hawaii and never expected to be in Miami…or even the hotel business.
“I wanted to be a business consultant for Meryll Lynch, so I applied there. I figured a hotel front desk job could hold me over until they called,” recalled Kucuk, who didn’t want a career as a hotel industry. “I left Hawaii and moved to the mainland because if I stayed in Hawaii all the opportunities there were tourism-related.”
In retrospect, Kucuk said was lucky Loews hired him with no experience…and then trained him.
“I have come so far, and if had to go back, I would not change a thing. Starting at the front desk and the doing every position including housekeeping, VIP, and food and beverage, made me a much-better and well-rounded general manager.”
Kucuk is, therefore, a leader and mentor.
“In truth, some young people with a degree think they should start their career as a general manager. But if you want to learn the business, you need to start from the bottom, so you can learn each step of the way,” he maintained, as we talked in the hotel’s chic Bar Collins off Loews’ lobby. “If you have the right attitude, and the right business mind, and you are hospitable – as in ‘hospitality’ – and friendly, this industry can provide a lot of opportunities. The key is continuing to work hard. There are going to be some failures. You fall and you stand back up and remember what you are trying to accomplish and go for it.”
I tested Kucuk’s theory when I descended the palm tree-shaded walkway heading to the beach through the Loews Hotel’s pleasing swimming and sunning area just after sunrise.
In the glamorous setting amidst the luxury cabanas and chase lounges, I found young, uniformed attendants already preparing the zero-entry pool and waterfall.
“You’re all here so early! What’s the matter, none of you could sleep?” I joked. The attendants folding towels and straightening chairs laughed.
“I have been looking at that jacuzzi wishing I could jump in there,” one of the staffers admitted. “But the crowds are coming.”
“Don’t take any guff from the guests,” I implored.
“Sometimes we have to, sir. It’s our job,” one fellow said with a smile and a shrug.
Soon after, diners on the veranda overlooking the pool began enjoying elaborate breakfasts in Preston’s Market – including Florida fresh fruits; guava and cheese French toast; and arepa benedict. By noon a steel drum Caribbean musician would serenade the swimmers and those enjoying mini cones from the colorful dolce vita gelato Fiat Italian car. (Save some appetite for dinner at Rao’s – the resort’s rare rendition of New York’s exclusive enclave eatery.)
Loews oceanfront location in the heart of South Beach means it is a party for everyone, and Kucuk, a father himself, exhibits a heartwarming affection for families.
“You can come and party, and when it comes to family programming, we lead the market. We have activities parents can do with their children, or they can have them participate in our SoBe Kids Club while they’re sharing a drink the bar.”
Sushi or pizza making classes; cupcake and cookie decorating; and a Smile and Snap photography class, are some choices.
I like the Loews “footprint” because while it is a bigtime resort hotel with event and convention space, it has a cozy, stylish boutique feel.
“You can enjoy the cultural experiences of Miami Beach because Loews is partnered with museums that bring the art component here to the hotel in activations,” said Kucuk.
That makes him part curator and docent, too!
Contact Michael Patrick Shiels at MShiels@aol.com His new book: Travel Tattler – Not So Torrid Tales, may be purchased via Amazon.com Hear his radio talk show on WJIM AM 1240 in Lansing weekdays from 9 am – noon.
Hawaii
Principal honors Obama as ‘Child of Hawaii’ at library opening – AsAmNews
The honor of introducing former President Barack Obama at the grand opening of his new presidential library in Chicago Thursday went to Dr. Kaiwipunikauikawēkiu Punihei Lipe of Hawaii.
Hawaii News Now reports that Lipe participated in the inaugural cohort of the Asia-Pacific Leaders Program in 2019 and is currently the principal at Kamehameha Schools Kapālama.
“Where I come from, to introduce someone means we have pilina, a connection. If this man walked into my home, my children would call him uncle because we are both keiki o ka ʻāina, children of Hawaii,” she said in her remarks.
She told those in attendance that the former president and herself are both “children of Hawaii.” Obama lived on the island and attended Punahou School and lived in Hawaii for eight years until his graduation from high school.
Lipe said being children of Hawaii carries with it a “sacred responsibility to care for those who we may never meet.”
She made reference to the resilient Hawaiian shrub, the Like a’ali’i.
“The a’ali’i thrives by being deeply rooted, resilient through storm and drought, and fiercely responsive. That is what ‘yes, we can’ means to my indigenous heart. It demands that we remain unshakably rooted in truth, resilient through trial, and so responsive that just as this plant yields its leaves for medicine, its blooms for beauty, and its timber for protection, we become the healing, the vibrance, and the shelter needed by our communities and by grandmother earth.”
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Hawaii
Hawaii economy remains resilient despite inflation – The Garden Island
Hawaii
Ambassadors of aloha: Food events aim to boost tourism with unique Hawaii-made products
HONOLULU (HawaiiNewsNow) – It’s shaping up to be a slower-than-usual summer for Hawaii’s tourism industry, but business leaders hope events that market the islands’ unique local food and products can turn that around.
The state expects total visitor arrivals to grow only about 2 percent this year. Numbers slid half a percent in April from the previous year, with the largest market, West Coast tourists, falling nearly 5 percent. The statewide hotel occupancy rate averaged 76.4 percent.
Economists blame higher airfares, rising inflation, fewer international visitors and uncertainty following the March kona low storms.
State-supported events like the Hawaii Lodging & Tourism Association’s (HLTA) Hawaii Hotel and Restaurant Show and DBEDT’s Hawaii Made Conference aim to boost tourism by promoting products you can only find in Hawaii.
“We’re going to continue to struggle, but we can’t stop promoting. We can’t stop advocating,” said HLTA President/CEO Mufi Hannemann. “If you can travel during these times, you’re going to come and have a wonderful experience in Hawaii whether you’re just coming for sun and surf or you’re coming here to immerse in our culture or to do business, this is the place to come.”
And those who do come are spending more.
At the Hotel and Restaurant Show this week, local food manufacturers hoped to secure more buyers in the hospitality industry.
Many rely on business and leisure visitors trying their products while in Hawaii and taking them back home where they promote it.
“The traceability that you want to know where your food is coming from,” said June Rees, general manager of Kauai Shrimp, which has 40 ponds off the coast of Kekaha. You’ll find their shrimp on many menus across the islands.
“There are a lot of people that heard about us but never tried, so this show gives us exposure to the new restaurant or chef that have heard about the name but never really tried the product.”
But fewer tourists mean less sales and slower business growth and investment.
Jina Wye is the founder of Okonokai, which makes snacks from native seaweed grown off the Kona coast on Hawaii Island.
“It’s like a superfood that everyone should be eating everyday,” she said. “There’s a lot of just missing infrastructure for manufacturing, but that’s something that we’re working on. It’s actually why I’m part of this whole like DBEDT pavilion because the state is really working hard to develop more infrastructure.”
For the family behind Aloha Star Coffee Farm, getting their award-winning premium kona coffee into airports, hotels and restaurants is key.
“Getting the opportunity to find the market niche that we need,” said Karina Rodriguez, co-owner of Aloha Star Coffee. “We are small, that sometimes we don’t have all the resources for marketing and, and going to the biggest stores, and we are working on that.”
Food entrepreneurs will get another chance to promote their products at DBEDT’s Hawaii Made Conference this Tuesday at the Sheraton Waikiki. Click here to register and for more information.
The 16th Hawaii Food & Wine Festival is another event that promotes local chefs and restaurants while promoting tourism. It spans three weekends from Oct. 16 to Nov. 8 across three islands. Find information here.
Copyright 2026 Hawaii News Now. All rights reserved.
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