San Francisco, CA
SFPD response times for small crimes still slow, and it may not get better anytime soon
SAN FRANCISCO (KGO) — Earlier this year, San Francisco reported that property crime was down significantly. The numbers say that, but some people say they have stopped reporting “smaller” crimes because the police take so long to respond. Many others don’t report crimes because they feel nothing will be achieved.
For example, it’s Monday mid-morning, we captured what store workers tell us is a typical occurrence at the Walgreens on Market and 9th Street in San Francisco.
An employee is on the phone with a 911 dispatcher to report the incident while another employee yells at the woman.
INTERACTIVE: Take a look at the ABC7 Neighborhood Safety Tracker
The two employees are now describing what’s happening while on the phone.
She continues to put items in her bag despite knowing that she’s being recorded on a cellphone and that the incident is being reported to 911. She then calmly walks out of the store.
When this crime happened the security officer was at lunch.
We wanted to talk to them, so we returned a few days later and interviewed security.
Lyanne Melendez: “Have you seen this woman before?
Guard: “All the time.” Usually it’s everyday, every other day.
Lyanne: “What does she do when she comes in?”
Guard: “They just usually come through the aisles and fill up and leave.”
Lyanne: “Is there anything you can do about it?
Guard: “No, they don’t let us touch them anymore.”
Lyanne: “How long does it take police to respond?”
Guard: “They don’t respond.”
And shoplifters know it.
“They are in and out of the store in two or three minutes and they are out the door and by the time the store reports that, people are long gone,” explained David Burke, SFPD Public Safety Liaison for District 8.
Even after the store reports it, police admit it takes them too long to respond.
Here’s the data on the police department’s response time when dealing with non-violent crimes such as a burglary.
So far this month, it has taken police almost 30 minutes to respond. The target is 20 minutes. The last time they met that goal was in the first four months of the COVID pandemic, when shelter-in-place orders were in effect.
MORE: Serial SF shoplifter accused of stealing $40K+ worth of items speaks for 1st time
Police say they may not meet that goal for years to come because they are about 500 officers short.
The truth is that SFPD has struggled for years to recruit new officers and that was even before the murder of George Floyd by a Minneapolis police officer in 2020 when there was a call nationwide to defund the police.
Still, In San Francisco, in August 2020, some lawmakers called for cuts to police funding and the cancellation of the upcoming four police academies.
“I would actually propose to eliminate all four,” said former San Francisco Supervisor Sandra Fewer back in August 2020.
“It’s about the system that is rotten to its core,” added San Francisco Supervisor Hillary Ronen during that Aug. 20, 2020 meeting.
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Even the mayor initially agreed that changes had to be made but when property crimes escalated, London Breed took a difference stance.
“We will expand recruitment strategies and work to retain officers,” said Breed in Dec. 2021.
Even that supervisor who called for defunding the police, later complained that her district was lacking in law enforcement officers.
“I’ve been begging this department to give the Mission what it deserves in terms of police presence all year long and I’ve been told time and time again that there are no officers,” expressed Ronen in February 2023.
In the end, the police department’s budget was never cut but police say the rhetoric did lasting damage.
MORE: Convicted serial SF shoplifter gets probation after serving less than 1 year in jail
Recruitment has been a challenge, even when earlier this month, the mayor and the police chief welcomed its largest police academy class since 2018.
For people who have been victims or have witnessed thefts, there is fatigue and resignation that little will be done to curb it from happening again.
We caught another man who was apparently stealing from a Walgreens in the Noe Valley neighborhood.
It wasn’t until we began recording that the employee offered to contact police.
“There is that psychological thing when if you feel ‘well if they aren’t going to come, or they’re going to come in an hour from now, I’m not going to bother,’ but the police department, we don’t know this is happening if people aren’t making reports, then we’re not aware that this is going on,” added Burke.
Police are also counting on new technology to help them when going after people through Prop E. This was approved by voters last March. Police will now have license plate readers and drones at their disposal.
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San Francisco, CA
Terrified passengers film Waymo autonomous vehicle driving into live fireworks in San Francisco
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Passengers in a Waymo vehicle were terrified as the car drove into lit fireworks in the middle of a San Francisco street during Independence Day celebrations over the weekend.
Video footage of the incident shows a group of passengers who were shocked as the driverless car seemingly approaches lit fireworks in the middle of a street as the explosives are about to launch.
As the car gets closer, someone on the street appears to warn the vehicle to stop by waving their hand.
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Passengers in a Waymo vehicle were terrified as the autonomous car drove into lit fireworks in the middle of a San Francisco street during Independence Day celebrations. (Rose Peterson via Storyful)
“No, no, no, don’t go, don’t go, don’t go,” one of the passengers is heard saying off-camera.
The autonomous vehicle then passes over the colorful flames and sparks.
“Our Waymo just drove into a firework,” a passenger says in the clip.
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A Waymo vehicle sits idling at an intersection with no operating traffic lights due to power outages, in San Francisco, Saturday, Dec. 20, 2025. (Jeff Chiu/AP Photo)
“Are we on fire, dude?” a fellow passenger asks.
A Waymo spokesperson told Fox News Digital that the company “is committed to keeping our riders safe and earning the trust of the communities where we operate.”
“We take situations like this seriously and are committed to evaluating and learning from these events,” the statement continued.
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No injuries were reported to either the passengers or the vehicle, and the company reached out to the riders after their trip. The possession of fireworks, even “Safe and Sane” explosives, is illegal in San Francisco, the city’s fire department said.
One woman was killed and two other adults and a child were injured Saturday in a separate fireworks explosion, the San Francisco Chronicle reported.
Elsewhere in San Francisco, some Waymo vehicles were towed when their batteries died after vehicles became stuck in traffic for hours.
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“Our priority is keeping San Francisco moving safely, especially during major city celebrations,” the Waymo spokesperson said. “On the Fourth of July, extreme traffic congestion in northern San Francisco disrupted normal operations for several Waymo vehicles.”
“In coordination with local authorities and emergency services, our roadside assistance team worked quickly to clear our vehicles from the area,” the statement continued.
San Francisco, CA
A Locals-Approved Modern Guide to Fisherman’s Wharf: Seafood, Beer Gardens + Iconic Bay Views
Most locals wouldn’t come within a quarter mile of kitschy, over-touristed Fisherman’s Wharf if they didn’t have to.
But if the last time you visited the neighborhood was when family were in town, prepare to be surprised. There’s more to this waterfront neighborhood than meets the eye—and more to come, as the resurgence of the area, hit hard in the pandemic, picks up speed.
In our locals guide to Fisherman’s Wharf, we remove the wheat from the chaff, directing you only to the good stuff that’s hiding in plain sight—along with a neighborhood hotel recommendation for when those out-of-towners inevitably come to visit.
Where to Eat in Fisherman’s Wharf
Contemporary Filipino at Abacá
(Courtesy of @restaurantabaca)
Scoma’s (1965 Al Scoma Way) is one of the city’s best seafood spots, and not just because it’s located right where the city’s last working fishermen bring in their daily catch. The bayfront restaurant has been in business since 1965 and it has a classy, old-school vibe with a warren of small dining rooms with views, signed memorabilia on the walls, and a mid-century-style showpiece bar at its center. Their cioppino is legendary, along with their Dungeness crab cakes, Louie salads, and perfectly-spiced Bloody Marys. // A leader in San Francisco’s contemporary Filipino food boom, Abacá (2700 Jones St.) chef Francis Ang is known for his creative, California-influenced takes on traditional flavors and dishes. Inside an airy atrium on the ground floor of the Kimpton Alton, the bright and unintimidating restaurant has an extensive lineup of seasonal small plates, barbecued skewers, noodle and rice dishes (you must try the lobster noodles!), and mains like stuffed quail tinutungan with fava beans and morel mushrooms. Don’t skip the cocktails: they’re inventive, unexpected, and pair beautifully with the food. // Stop by Cafe de Casa (685 Beach St.) at breakfast and lunch for Brazilian cheese bread sandwiches, tapioca crepes, and escondidinho, along with a variety of espresso drinks. // A recent addition to the neighborhood is the Japanese-inspired grab-n’-go vegetarian eatery, coffee shop, and market, Bunny Cafe (1327 Columbus Ave.), so named for its lounge full of adorable, adoptable rabbits. They work with a different local rescue organization every quarter, helping to find needy bunnies new homes, and you can reserve a 30-minute spot to visit them whether you’re in the market for a rescue or not. // Korean restaurant Surisan (505 Beach St.) serves up a mix of American-style and K-breakfasts by morning (think jook, bulgogi fried rice, and benedicts) and Korean fried chicken, BBQ, and dishes like bibimbap for lunch and dinner in an inviting, industrial-accented space off the tourist track. // On the second level at the entrance to Pier 39 is Eagle Cafe (Pier 39, Floor 2, A-201), a Fisherman’s Wharf staple since 1928 serving up crowd-pleasing classic breakfasts and lunches like fish and chips and burgers. If the weather is cooperating, eat out on their balcony overlooking the water. // Fog Harbor Fish House is the best spot for dinner on Pier 39. You may be one of the few locals in the crowd but if you’re in the mood to crack into a whole Dungeness crab or take down some clam chowder in a sourdough bread bowl, this family-owned restaurant specializing in responsibly-sourced, sustainable seafood is the place to do it (plus, you can’t beat the views).
Coming Soon
The second location of affordable, delicious Saigon Sandwich (333 Jefferson St., #125) is set to open in Fisherman’s Wharf later this summer, adding soju cocktails to the menu alongside its beloved banh mi. // Cult-favorite fast-foodery Raising Cane’s is also planning to open later this summer, bringing their famous chicken fingers and Texas toast to the neighborhood (211 Jefferson St.).
Where to Drink Coffee, Cocktails + Beer
Humble Sea opened a beer garden on Pier 39 in 2025.
(Courtesy of @humblesea.sf)
The Buena Vista (2765 Hyde St.) has built its reputation on Irish Coffee, which was allegedly invented by a bartender here in 1952. But the classic cafe with wide windows overlooking the bay next to the cable car turnaround has charmed many a local and visitor for decades (check out the behind-the-bar memorabilia from frequent patron, Hunter S. Thompson). It’s an ideal spot for a nostalgic cocktail—coffee-flavored or otherwise. // Humble Sea (Pier 39, Unit N-111-1) may be a fairly recent addition to Pier 39 but the whimsical, ocean-themed brewery has been making waves since it opened its first taproom in Santa Cruz in 2017. Its newest location has a beer garden on the wharf, and a colorful indoor bar with plenty of hoppy IPAs on tap. // Tiny Signal Coffee Roasters (2701 Leavenworth St.) will brighten up your morning with small-batch, house-roasted coffee drinks and beans, specialty bevvies, and in-house bakes.
Coming Soon
Later this summer, homegrown SF brewery Woods Beer & Wine Co. will open their new taproom in the nautical-themed remains of the historic former seafood spot, Fishermen’s Grotto No. 9 (2847 Taylor St.). The long-term pop-up is slated to have a full liquor license that will add barrel-aged and batched cocktails to their craft beer and wine offerings.
What to Do in Fisherman’s Wharf
A scene from one of the antique games at Musée Mécanique
(Courtesy of @museemecaniquesf)
If you’re not charmed by the Musee Mechanique (Pier 45), you’re dead inside. No, seriously: This place is an absolute gem, featuring more than 300 antique mechanical arcade games (one of the world’s largest private collections) kept lovingly in working order. Many originally came from Playland, the amusement park that operated on Ocean Beach from 1928 to 1972, (along with creepy Funhouse mascot Laffing Sal) and each machine costs just 25 to 50 cents to play. // You don’t have to be from away to want to spend some time with the sea lions at the Viewing Area at K Dock (Pier 39). The pinnipeds post up here by the dozens all year round, barking, sparring, and swimming in the bay, oblivious to the crowd of onlookers. Come in spring to see babies just old enough to climb onto the docks. // If you get a kick out of the more gruesome side of science, check out the Truhlsen-Marmor Museum of the Eye (645 Beach St.). On the ground floor of the American Academy of Ophthalmology, it’s chock-full of interesting exhibits about eyeball anatomy, vision, perception, and medical innovation. // Despite its recent scandal, the Cartoon Art Museum (781 Beach St.), an institution endowed by comic god Charles Schulz, is worth a visit for its small but well-curated collection of cartoon and comic book art. // If you’re into naval history, step on board the S.S. Jeremiah O’Brien (Pier 35) or U.S.S. Pampanito (Pier 45), a restored naval ship and submarine from the World War II era.
Where to Stay in Fisherman’s Wharf
Guest rooms at Hyatt Centric Fisherman’s Wharf have just been completely renovated with an eye towards guest wellness and sustainability.
(Courtesy of Hyatt Centric Fisherman’s Wharf San Francisco)
If you’ve got friends or family coming into town who’d rather avoid staying in the hustle of downtown, Fisherman’s Wharf is a good, transportation-connected alternative. While the Kimpton Alton (2700 Jones St.) is the most luxurious option in the neighborhood, the Hyatt Centric Fisherman’s Wharf (555 North Point St.) is an excellent, more affordable alternative that’s just been completely renovated with a special emphasis on sustainable design and guest wellness. The freshly redone guest rooms—some of the most spacious in town—have a modern look accented in responsibly harvested wood and natural materials free of toxic substances, bronzed lighting and mirrors, patterned wall coverings, and subtle nautical accents.
An outdoor sun deck framed by the hotel’s upper floors has a heated pool and hot tub, along with new loungers and cabanas, and the 24-hour fitness center is full of top notch equipment including treadmills, bikes, and free weights (in-room yoga classes are also available on demand). Brick & Beam, the hotel’s signature, brick-walled gastropub, is open all day, serving generous plates of brioche French toast and croissant sandwiches at breakfast, and a wide range of handhelds, flatbreads, and other crowd pleasers at lunch and dinner. Note the happy hour at the full bar (5:30pm to 7:30pm), where margaritas, beer, and wine are just $6—definitely among the lowest prices in town. A 24-hour market in the lobby also offers snacks and drinks to go. You can’t beat the location which is just two blocks back from the water and a short walk from Pier 39.
San Francisco’s Fourth of July celebration along the city’s waterfront quickly turned into hours of gridlock, dangerous fireworks incidents and a surge in emergency calls.
Thousands packed Crissy Field to watch fireworks launched from the Golden Gate Bridge. But once the show ended, it wasn’t exactly a smooth ride home.
While many left with great memories. Others found themselves stuck for hours in gridlock, caught in a massive backup involving dozens of Waymo cars, while firefighters across the city were responding to fires and serious fireworks injuries.
For Rose Peterson, the ride home after San Francisco’s Fourth of July fireworks took an unexpected turn.
“We were pulling up to a four-way stop and this guy was shooting off a firework in the middle of the road, and then our Waymo starts driving, and we’re like ‘Wait, what’s happening?’,” she said.
No one inside was hurt, but Peterson says the experience left her questioning how autonomous vehicles respond in unpredictable situations.
“I definitely think it needs to be more sensitive of anything that can come into the path of the road,” she said.
That wasn’t the only challenge after the show.
As thousands left Crissy Field and the Presidio, traffic came to a standstill. Among those stuck was Dave Guingona, who had friends visiting from the Philippines and wanted to show them a memorable Fourth of July in San Francisco.
“Five minutes, 10 minutes, 15 minutes went by, then we realized people were getting out of their cars, yelling and screaming at these Waymos because there were no drivers,” he said.
He says nearly two hours later, Waymo employees finally began driving the vehicles out.
“They had a great time, but this is what they’re going to remember for the rest of their lives. This was unbelievable,” he said.
While traffic barely moved, San Francisco firefighters responded to more than 500 calls for service, including four fireworks-related wildfires, numerous outside fires across the city and a vehicle fire on Connecticut Street believed to have been sparked by illegal fireworks.
Crews also responded to two life-altering fireworks injuries.
Captain Jonathan Baxter says the incident Peterson experienced in the Waymo was another reminder of how quickly things could have turned tragic.
“That situation could’ve had a far worse outcome—not only for the individuals in the car that could’ve been injured or worse—but for the individuals who lit the fireworks. They could have their life altered for the rest of their lives as well,” Baxter said.
Waymo says extreme traffic congestion disrupted operations for several vehicles after the fireworks and crews worked with city officials to clear them from the area.
The company also says it’s evaluating the incident surrounding fireworks, adding it’s committed to learning from situations like this.
San Francisco fire officials are reminding people that even fireworks marketed as “safe” can cause devastating injuries and fires. As for Waymo, the company says it’s reviewing both last night’s traffic congestion and the incident involving Rose’s ride as it looks for ways to improve operations during major events.
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