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Massachusetts, New Hampshire warn victims after Change Healthcare cyberattack leaks ‘sensitive health and personal data’

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Massachusetts, New Hampshire warn victims after Change Healthcare cyberattack leaks ‘sensitive health and personal data’


Massachusetts and New Hampshire officials are taking steps to notify and provide resources to victims who were left in the dark after an unprecedented Change Healthcare cyberattack may have left their personal and health information exposed on the dark web last February.

Change Healthcare, owned by the nation’s largest insurer UnitedHealth Group, revealed that a cyberattack in February interrupted thousands of doctor’s offices, hospitals and pharmacies and may impact up to one-third of all Americans following the attack. The unprecedent breach reportedly led to victims’ personal and health information being leaked to the dark web, where it can be bought and used by cybercriminals.

Change Healthcare has yet to provide any letters or emails to consumers impacted, the Massachusetts Attorney General’s Office said Tuesday, going against precedent for this kind of cyberattack.

“Despite the magnitude of this breach, the delay in notifying affected individuals is unacceptable,”  said New Hampshire Attorney General John Formella. “Alongside my counterparts from across the country, I have called upon UnitedHealth Group to take swift and meaningful action to protect those impacted and prevent future breaches.”

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Massachusetts and New Hampshire’s AGs, along with other states, are notifying impacted individuals directly and directing victims to resources — including an important offer from Change Healthcare.

All residents who believe they may have been impacted by the breach are eligible for free credit monitoring and identity theft protection for two years through Change Healthcare. Information on the breach and resources, a dedicated call line and links to set up the free credit monitoring and identity theft protection are available on the UnitedHealth Group’s Change Healthcare consumer support webpage.

The company has not fully released how many consumers were effected, and the website and call line are not able to let individuals know if their data was impacted.

Warning signs that someone has stolen your medical information include, the AGs listed: receiving bills from doctors for services you didn’t receive; errors in Explanation of Benefits statement; debt collector calls or debt collection notices about medical debt you do not owe; inaccurate notices from your health insurance company about reaching your benefit limit; being denied insurance because of nonexistent pre-existing conditions.

Formella noted it is “crucial that individuals remain vigilant and monitor any suspicious activity related to their medical or financial information.”

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Residents who believe they may have been impacted may also consider freezing their credit, the AGs said.



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The science behind Massachusetts’ wildfire smoke-darkened skies

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The science behind Massachusetts’ wildfire smoke-darkened skies


Massachusetts’ recent smoky skies and hazy sunsets may look unusual, but experts say what we’re seeing is part of a growing pattern fueled by bigger and longer wildfire seasons.

The strange haze has lingered for two days — so far — thanks to a weather pattern bringing smoke straight from parts of Ontario, Canada, straight to New England.

NBC10 Boston

NBC10 Boston

“A lot of the fires farther up north are burning longer and more intensely than they have previously, so that’s been a big change and may be why we’re seeing more of the smoke,” said James Urban, an associate professor in the Fire Protection Engineering Department at Massachusetts’ Worcester Polytechnic Institute.

It looks like Boston’s getting a break from the wildfire smoke that’s making the sky hazy enough that you can actually look at the sun, if briefly. But that break may not last. Plus, we’re looking at rain moving in this weekend.

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He explained the nuances about how climate chance may play a role in what we’re seeing this summer.

“In general, drier conditions make things more flammable, but also, if you have a period before that of wet winter but not a lot of freezing, you may get a lot of plant growth, and then when it dries out in a drought, you get a lot of fuel that may ignite,” Urban said.

Why does smoke travel cross-country and change the color of the sky?

We went to a museum to find out more about what’s causing the unearthly images in the sky.

“With smoke, it’s driven into the air with the heat and then gets caught in the upper air current, so it travels over the mountains and comes straight across the country,” said Noreen Johnson Smith, president and CEO at Worcester’s EcoTarium.

Mass. or Mars? Photos of the eerie, rusty skies caused by Canadian wildfires

The way the sun looks has to do with how smoke scatters light.

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“We’re seeing these bright orange and red suns because the blues aren’t able to reach our eyes at the moment,” said Murphy Florman, an educator at the museum.

How smoke affects air quality

An air quality alert for Massachusetts has been extended through all day on Thursday, with the Department of Environmental Protection saying in a statement, “elevated levels of fine particles [mean that] air quality statewide is expected to be unhealthy for sensitive groups.”

Massachusetts is under an air quality alert due to the Canadian wildfire smoke that’s made the skies dark and hazy and turned the sun into an “orange orb.” Here are the factors making the air hard to breathe for some and what medial professionals say about it.

Tufts Medical Center pulmonologist Dr. Sucharita Kher said that it’s important to be aware of the air quality where you live, especially if you’re going to be spending time outside. The conditions Massachusetts has been experiencing are especially harmful to those with heart or lung disease.

“The symptoms of that can be tightness in the chest, they can experience more wheezing, they can have more swelling in their airways leading them to cough more, produce more phlegm,” she said. “All of that ultimately leading to worsening symptoms of that underlying disease.”

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Needham pharmacist Kevin Ryan said certain medications can help with symptoms, such as histamines like Claritin or Zyrtec, as is wearing an N-95 mask.

“If you feel like you’re doing fine outside, that’s great. If you if you don’t feel like you can breathe effectively, then limit your exposure,” he said.

Canadian wildfire, smoke map



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Massachusetts Broadband Institute distributes devices to underserved communities

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Massachusetts Broadband Institute distributes devices to underserved communities


BOSTON (WWLP) – The Massachusetts Broadband Institute (MBI) announced Wednesday that it is distributing 5,063 internet-enabled devices to 45 organizations across the state.

The statewide effort, administered through the Connected and Online program, aims to expand economic opportunity by increasing digital access. This program is a $31.6 million initiative funded through the U.S. Treasury’s Capital Projects Fund that provides Massachusetts-based organizations with laptops, tablets, and desktop computers to help residents access the internet.

Equipment provided through the program also includes supportive items, such as braille keyboards, intended to assist vulnerable populations.

Both Gateway Cities and rural communities are supported by the Connected and Online program, as residents are provided with direct access to devices through lending programs or resources at publicly accessible locations.

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“The Connected and Online program opens doors for communities to access critical services and build relationships with their neighbors,” said Governor Maura Healey. “By partnering with trusted local organizations, we’re helping more people get online, access essential services, and connect to new educational and economic opportunities.”

To date, the program has provided nearly 32,000 devices and more than 13,000 pieces of supportive equipment. These devices have been distributed to hospitals, municipalities, nonprofits, public libraries, elder and youth aid groups, and workforce training organizations across the Commonwealth.

This latest award announcement follows a prior distribution launched by MBI on April 2, which included nearly 27,000 devices to over 200 organizations across the state.

“MBI is leveraging strong relationships with local and regional organizations to deliver digital devices for Massachusetts residents,” said MBI Program Executive Jody Jones. “The Connected and Online program is a statewide effort to expand access, increase digital skills training, and, at its core, expand the ability to connect to the internet.” 

For a full list of awardees, visit broadband.mass.tech.org.

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