Technology
Filtering flights by aircraft type up 15X following 737 Max 9 incident
In the shadow of a recent incident involving an Alaska Airlines flight, where a door plug blew out from a Boeing 737 Max 9, Kayak has observed a significant shift in user behavior.
The travel search engine reports a staggering 15-fold increase in the usage of its aircraft filter.
This surge reflects a growing trend among travelers: a heightened desire to know the exact model of aircraft prior to booking their flights.
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Kayak search engine (Kurt “CyberGuy” Knutsson)
Fliers avoiding the Boeing 737 Max aircraft
The genesis of this trend can be traced back to an unsettling event three weeks ago. It was then that travelers’ trust in aircraft safety was shaken, prompting them to seek more information about their flights.
Recognizing this concern, Kayak CEO Steve Hafner emphasized the company’s commitment to providing peace of mind. “Kayak makes it easy for concerned travelers to avoid 737 Max flights,” he stated, acknowledging the nervousness surrounding this particular aircraft model.
MORE: THE BEST TRAVEL GEAR FOR 2024
Filtering flights is made easier by aircraft type
In response to this increased demand, Kayak has strategically enhanced its platform. The aircraft filter, once a more obscure feature, now takes a prominent position, readily accessible to users. Moreover, Kayak has refined its search capabilities, allowing users to distinguish between the 737 Max 8 and 737 Max 9 models. Previously, these models were grouped together.
Kayak search engine (Kurt “CyberGuy” Knutsson)
Boeing 737 Max’s tragic troubled past
This feature traces its roots to a response to earlier Boeing-involved tragedies – the Ethiopian Airlines Flight 302 crash in March 2019 and the Lion Air Flight 610 crash in 2018. Both disasters involved 737 Max planes and led to the initial creation of the aircraft filter. The recent surge in the filter’s usage marks a notable departure from its previously modest use, though Kayak did not disclose specific usage statistics.
FAA WILL HAVE ‘BOOTS ON THE GROUND’ AT BOEING 737 MAX FACTORY UNTIL QUALITY CONTROL DEEMED APPROPRIATE: REPORT
MORE: 3 WAYS TO INCREASE YOUR PRIVACY AND SAVE MONEY WHEN BOOKING TRAVEL
FAA says 737 Max 9 can fly again yet consumers still wary
The recent decision by the FAA to lift the grounding order of the Boeing 737 Max 9, following thorough inspections, has done little to assuage the concerns of wary flyers. Despite regulatory assurances, a segment of the traveling public remains apprehensive about boarding any 737 Max aircraft.
Hafner, while advocating for the use of the filter during booking, also urges continued vigilance. He notes that airlines frequently substitute aircraft, a practice that necessitates travelers to verify their aircraft type even after purchasing their tickets.
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Not all travel sites offer aircraft sorting in searches
This heightened consumer awareness around aircraft types is not universally catered to in the travel industry. Competitors like Google Flights display aircraft types in search results but stop short of offering a dedicated filter. Similarly, Skyscanner, another major player in the field, does not currently provide such a filter.
Kurt’s key takeaways
As travelers navigate through a landscape marked by safety concerns and a desire for transparency, Kayak’s adaptation to these evolving needs reflects a broader shift in the travel industry towards greater consumer empowerment and awareness. I just checked my upcoming Alaska Airlines flight and switched to an American non-737 Max flight, opting to fly across the country on an Airbus A321 instead.
For the time being, some airlines are showing consideration for passengers wary of traveling on the 737 Max aircraft by, in some instances, offering the option to switch to different flights, steering clear of the aircraft that has faced criticism over its manufacturing standards.
How do you think the travel industry can restore trust and confidence in the safety of air travel? Let us know by writing us at Cyberguy.com/Contact.
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Technology
Cyberdecks used to look like little laptops, but now they’re getting more personal
Tan and countless other DIYers are attracting millions of views showing off the personal computers they’ve built inside purses, jewelry boxes, toys, and old tech, hiding Raspberry Pi boards inside art projects.
Cyberdecks, but make it fashion
The colorful, quirky builds popping up across social media are a drastic shift away from the typical look the cyberdecks we’ve featured have had, which often consisted of a 3D-printed chassis or a rugged box like a Pelican case, usually with a cyberpunk-style design.
Inside, these homemade devices are essentially mini Linux computers for specific tasks, usually done offline, like reading, journaling, or listening to music. But now, a cyberdeck doesn’t have to look like a computer at all.
Technology
Charter breach warning: What customers should know
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A phone call may have opened the door to a major telecom security scare involving Charter Communications, the company behind Spectrum. Charter is one of the largest broadband and cable providers in the United States, serving more than 32 million customers across more than 40 states with internet, cable TV, mobile and phone service.
The company has confirmed a cybersecurity incident after the ransomware group ShinyHunters listed it on a leak site. Charter says the most sensitive customer information was not released. However, the hackers claim they stole millions of records, which means customers should stay alert for scams that may follow.
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TRANSUNION BECOMES LATEST VICTIM IN MAJOR WAVE OF SALESFORCE-LINKED CYBERATTACKS, 4.4M AMERICANS AFFECTED
Charter says the breach affected business customer sales tools, while hackers claim they stole a much larger set of customer records. (Charter Communications)
What happened in the Charter data breach
The incident became public after ShinyHunters added Charter to its data leak site. The ransomware group claimed it breached the company’s systems and threatened to release stolen data unless a ransom was paid.
Charter has confirmed it is aware of the situation. The company says it is following security protocols and working with authorities. CyberGuy reached out to Charter for comment. A Charter spokesperson provided this statement:
“We are aware of the situation, following our security protocols and are working with appropriate authorities. Only sales tools used to manage current, past and prospective Business customers were impacted; no CPNI or sensitive PI was released by the threat actor.”
In other words, Charter says the breach affected sales tools used for current, past and prospective business customers. The company also says hackers did not release sensitive personal information or private telecom account data. Private telecom account data can include details tied to someone’s service, account activity or communication services. For customers, the key point is this: Charter says the incident was limited. The hackers are making a much broader claim.
What ShinyHunters claims it stole from Charter
ShinyHunters claims the attack happened on April 1, 2026. The group says it used a voice phishing scam, also known as vishing, to get inside.
A vishing attack usually starts with a phone call. The attacker pretends to be someone trustworthy, often IT support, customer service or a security employee. Then the scammer tries to pressure the person into approving access, sharing a code or opening a company system.
According to ShinyHunters, the attackers obtained access to a Microsoft Entra account belonging to an employee. Microsoft Entra helps companies manage employee logins and access. From there, the group claims it accessed Charter’s Salesforce system. ShinyHunters says it pulled customer names, email addresses, home addresses, phone numbers, phone types, plan information and support ticket data.
The group also claims some private telecom account data was stolen. Charter denies that sensitive personal information or private telecom account data was released. That gap between Charter’s statement and the hackers’ claims is why customers should pay attention.
1 CLICK COST A FATHER $4 MILLION IN BITCOIN TO VISHING SCAMMERS
Phone-based phishing attacks can trick employees into giving hackers access to company systems before anyone realizes what happened. (Charter Communications)
Why the Charter breach could affect you
Even if the most sensitive information was not released, exposed contact details can still create problems. Scammers can use names, email addresses, phone numbers, addresses and service details to make fake messages feel more believable. They may pretend to be Charter, Spectrum, billing support or technical support.
A scammer might claim your account needs verification. They could warn that your service will be disconnected. They may also offer a fake refund or ask you to update your payment information. That is where customers can get caught off guard.
The scam may sound more believable if the person already knows your provider or account details. That does not mean you should panic. It does mean you should slow down before clicking, replying or sharing anything.
What companies can learn from the Charter breach
This incident also shows why companies need to take phone-based attacks seriously. Hackers no longer need to rely only on malicious emails. Sometimes, they call an employee and talk their way into a system.
Companies should train workers to verify unexpected support calls. They should also limit employee access, monitor unusual logins and use stronger sign-in protections for cloud tools.
Salesforce, Microsoft Entra and other business platforms can hold valuable customer information. That makes them attractive targets. A convincing phone call should never be enough to open the door.
10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE
Customers should watch for fake Spectrum messages, billing alerts and support calls that use breach news to sound more convincing. (Charter Communications)
Ways to stay safe after the Charter data breach
You may not control what happens inside a company’s systems, but you can control how quickly you react to suspicious calls, texts, emails and account changes.
1) Watch for fake Charter and Spectrum messages
Be careful with unexpected calls, texts or emails claiming to come from Charter or Spectrum. Do not click links in surprise messages. Instead, open the official Spectrum app or type the company’s website into your browser.
2) Do not share login codes by phone
Never give a one-time login code to someone who calls you. Scammers often ask for these codes because they are trying to break into your account. A real support agent should not need you to read that code out loud.
3) Change your Spectrum password
If you have a Spectrum account, change your password. Use a strong password that you do not use anywhere else. A password manager can help you create and save stronger passwords without having to remember each one. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.
4) Check your account details
Log in through the official Spectrum website or app. Review your email address, phone number, billing information and account settings. If anything looks strange, contact Spectrum directly through a verified number.
5) Watch for fake billing alerts
Scammers may use breach news to send fake payment warnings. They might say your card failed or that your account will be suspended. Do not pay through a link in a text or email. Go directly to your account instead.
6) Let unknown callers go to voicemail
If someone calls claiming to be from Charter or Spectrum, do not rely on caller ID. Scammers can spoof real company numbers. Let the call go to voicemail. Then call back using a number from your bill or the official website.
7) Use strong antivirus software
Install strong antivirus software on your devices. It can help detect malicious links, fake websites, malware and other online threats. That extra layer helps if you accidentally click something risky. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.
8) Use a data removal service
A data removal service can help reduce how much of your personal information appears on people-search sites and data broker databases. After a breach, scammers often combine leaked information with public records. The less they can find about you online, the harder it becomes to make a scam feel personal. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
9) Consider identity theft protection
If your personal information appears in a breach, identity theft protection can help you spot suspicious activity faster. Some services monitor the dark web, alert you to possible misuse and help with recovery steps. You can also check your credit reports and consider a credit freeze if you are worried about identity theft. See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.
Kurt’s key takeaways
The Charter data breach story comes down to two very different claims. Charter says the incident affected sales tools for business customers and that hackers did not release sensitive personal or private telecom account information. ShinyHunters claims it stole millions of records with customer details. Until more facts come out, the safest move is to stay alert. Check your account, avoid surprise links and be careful with anyone who calls claiming to be from Charter or Spectrum. Even basic contact information can help a scammer sound more convincing.
Should companies do more to protect your data from phone-based attacks before one employee mistake turns into a breach? Let us know by writing to us at CyberGuy.com.
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Technology
Amazon develops a warehouse robot workers can speak to
Amazon has announced a new version of its fully autonomous warehouse robot, Proteus, that will can interact using language instead of code. The expanded capabilities come as part of a growing pivot toward automation as the e-commerce giant replaces its human workers with robots.
Amazon says the AI-powered upgrade means its human employees can assign the robot tasks in the same way they’d communicate with colleagues. Previously, workers would need to use specialized software to direct the floor-level, tortoise-like systems, which are designed for heavy lifting and moving large carts throughout Amazon’s warehouses. “You tell it what needs to be done. It figures out the priority, the route, the timing,” says Scott Dresser, vice president of Amazon Robotics.
The next generation of Proteus will also work across a much larger area than the ones currently in use, which Amazon says only operate in dock areas. “The new system can work anywhere items need to be moved,” the company says. This includes transporting containers as they arrive on site, moving them between workstations, and assisting employees across fulfillment centers and delivery sites.
The new system is currently being piloted in Amazon’s labs, but the company says it has plans to deploy it in Europe during the first half of 2027.
Proteus is part of Amazon’s broader robotics roadmap. It says it has plans to expand its touch-sensitive robot, called Vulcan, and a collaborative tote-handling system first piloted in Barcelona, to more sites across Europe in the coming year.
Amazon says it is “creating new jobs alongside these technologies” and claims to have hired hundreds of thousands of employees globally since introducing robotics into its operations. The company insists its robots are designed to support workers and streamline operations, rather than replace hundreds of thousands of workers with robots.
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